Date   

Re: learning about my new machine

vicki chrobak
 

Robin, I can't answer for MBX-I don't have it.�� The way I read what you were saying that trade-in of 12000 plus $1050.00 would get you the 15000.�� Otherwise, everyone has their own line in the sand.
Vicki Jo

On 11/27/2013 9:44 AM, Robin Morrison wrote:

Thanks Vicki....do you think it is worth the huge price difference. Is almost double when you include the Mbx software. I'm really struggling with that....

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Re: learning about my new machine

Patty Winkler
 

After only owning the 12000 for 2 months, I traded it in for the 15000 (awesome deal). Although I was satisfied with the 12000, I really think the 15000 is much easier to navigate. The 'wireless' ability is awesome (no more cords to deal with!).  The free iPad comes with two new apps that connects wirelessly with the 15000.

 

I purchased both of my machines from The Fabric Center in Morris, Il ,which is a top-of-the-line sewing center. Before my purchase they gave me a test run on their floor model. With each purchase they unpack the machine and give an introductory instruction the same day. They also offered two 3 hour classes, one for sewing functions, which was an in depth instruction (I recently attended) and the same quality of instruction for the embroidery features (I am attending this one in a couple of weeks). Both classes are offered at no cost. With this said, I am super happy with my decision to trade up! I only live about 45 minutes away so travel is not an issue. Check with your local dealer for the GE Capital 48 month special financing (only good until 12/31/13). I didn't 'break-the-bank' with this once in a lifetime offer!

On 11/26/2013 5:55 PM, Robin Morrison wrote:

I am looking at trading up to the 15000. I only bought my 12000 in April. The loss I would take us about $1050. There is a lot to like about the 15000 but just don't know if u can justify a $10,000 Sewing machine.... Any thoughts from people who have done the trade?

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Re: adhesive backed stabilizers

Patty Winkler
 

What brand of adhesive backed stabilizer did you use? 


Re: adhesive backed stabilizers

shejmartin1
 

I usually sit and watch TV and just peel off the backing.  In small spots, I carefully use a seam ripper, if necessary to loosen the stabilizer.  You have to be careful with seam ripper so you don't puncture the fabric.

 

I also use a seam ripper to begin tearing the paper off of the backing after I have hooped the stabilizer, then I can usually just tear it off in one big piece. 


Re: Noisy embroidery unit

Sue Duisenberg <sue@...>
 

This happened to me last week, and that is exactly what it turned out to be!  There was thread wrapped around the motor at the left end of the arm that goes east and west.  my north and south was still quiet.  They also found a pin in the unit, also and were surprised things got in there.  I had it back within a week from a very busy dealer in Sacramento.
suduis


Re: learning about my new machine

Robin Morrison
 

Thanks Vicki....do you think it is worth the huge price difference. Is almost double when you include the Mbx software. I'm really struggling with that....

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From: vicki chrobak ;
To: <janome12000@...>;
Subject: Re: [janome12000] learning about my new machine
Sent: Wed, Nov 27, 2013 3:00:33 PM

 

Robin, If my dealer gave me that kind of trade-in, I'd grab in a heartbeat!
Vicki Jo

On 11/26/2013 5:55 PM, Robin Morrison wrote:

I am looking at trading up to the 15000. I only bought my 12000 in April. The loss I would take us about $1050. There is a lot to like about the 15000 but just don't know if u can justify a $10,000 Sewing machine.... Any thoughts from people who have done the trade?

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Re: adhesive backed stabilizers

vicki chrobak
 

Kathy, If it's Floriani, pull off on diagonal/at a 45 degree angle.

Vicki Jo

On 11/26/2013 9:17 PM, Kathy Flowers wrote:

Do any of you use adhesive backed stabilizers and if so, what do you find is the easiest method to remove them from your fabrics once your embroidery design is complete?  
Kathy



Re: learning about my new machine

vicki chrobak
 

Robin, If my dealer gave me that kind of trade-in, I'd grab in a heartbeat!
Vicki Jo

On 11/26/2013 5:55 PM, Robin Morrison wrote:

I am looking at trading up to the 15000. I only bought my 12000 in April. The loss I would take us about $1050. There is a lot to like about the 15000 but just don't know if u can justify a $10,000 Sewing machine.... Any thoughts from people who have done the trade?

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South of England beware

Theresa Turnbull
 

Hi all in the UK
I have just got my MC12000 back from Janome - they were marvellous - but the local dealer where I purchased the machine end of last August has been appalling. I have since looked at their Internet reviews most of which tell the same story
I hate to use the "lie" word but you get nothing but lies from these people at Sewing World, Bournemouth. My machine was collected by them for repairs under warranty - there was a feed dog problem. I was categorically told by the owner of the business that it was fixed and would be delivered back to me this next day, by then they had had it a fortnight - I stayed in all day and nothing came back, rang the next day was told it needed a part and so it went on for another two weeks until I got Janome UK involved who said if he can't fix it why doesn't he return it to us.
I rang and suggested they did this not difficult for the dealer you would have thought but it took well over three weeks after my call to get him to put it in the box to ship, the Janome courier repeatedly called in to be told it wasn't ready - finally with I suspect some more input from Janome UK - they got it back, fixed it in a trice (a slipped bush apparently) and returned it to me.
I do not like to be negative but beware of this shop - I felt so helpless, he would neither fix or return the machine my Christmas projects are now doubtful for finishing in time, which is sad as the MC12000 is an expensive machine which Janome hopes gives pleasure not stress to the owner
Janome have said if I get any further problems to return the machine direct to them - as I said they have been marvellous and done what they could
Theresa
Southern England


adhesive backed stabilizers

Kathy Flowers
 

Do any of you use adhesive backed stabilizers and if so, what do you find is the easiest method to remove them from your fabrics once your embroidery design is complete?  
Kathy


15000 Thread Cutter

gbo4
 

The upper thread cutter only cuts the bobbin thread but the foot controlled cutter 'sometimes' cuts both but not always.

Any one have similar issue?  I hate to have to take it to the dealer since it sounds like a minor adjustment but would appreciate your feedback / thoughts. 

The cutter on the 12000 works perfectly every time.    Hmmmm.

Thanks.

Georgia


Re: Created Stitches

Jim Stutsman
 

OK, I see your mistake. The ORD+ files are finished stitch combination files. You need to put them in the machine using the instructions on page 66. You use the import button (Page 58) for the STX+ files. 



---In janome12000@..., <dar.dick@...> wrote:

 
Jim, thanks, but I have been using the import button as instructed on page 58 -  I keep getting the message there is no file to show.  I put them in both the Ordf folder and a folder called Created Stitches under ORD, as well as by individual files under ORD, hoping they'd show up somehow.  They are Extended Janome embroidery file types (ord+).
Darlene
 
 
 
 

You would logically think that you would put those stitches in the same way as stitch patterns from HorizonLink, but the designers were not troubled by logic when they added this feature. You need to use the "Import" button shown on page 58 of the manual. That should get you going. 



---In janome12000@..., <dar.dick@...> wrote:

I've been trying to get Diane's serpentine stitches on my 12000 to use on a quilt..... 


New mc15000

Kaye Lessard
 

Hi jim
Glad to be backbon ypur groups !!! Got my mc15000
Last wed - haven't set it all up yet - hubby has to fix my table to fit it better!!
Hope you and diane have a really great thanksgiving with your family!!!
Kaye in la


Re: MBX4.5

Virginia
 

Have you deleted the recovery files after using your program (this is a good practice to do) also sometimes you can go to your bin file that is in your programs86 file  under Janome MBX and look for the selection revert and that will bring your program back to the default.  It is possible that your program has saved too many of your files. 
 
Virginia
 
 

In a message dated 11/26/2013 6:32:21 P.M. Eastern Standard Time, jim.stutsman@... writes:
 

This is not likely an MBX problem. Something is bogging down your computer horribly. It could be a virus or a failing hard drive. Either way I would suggest copying off everything you cannot replace to an external drive, then have the computer looked at by a professional. 



---In janome12000@..., wrote:

I am having trouble when I start up the software. It runs for ten minutes trying to start up then says it's timed out. I usually have to restart my computer then start it up. Does anyone else have this problem?


Re: Created Stitches

Smitty & Darlene <dar.dick@...>
 

 
Jim, thanks, but I have been using the import button as instructed on page 58 -  I keep getting the message there is no file to show.  I put them in both the Ordf folder and a folder called Created Stitches under ORD, as well as by individual files under ORD, hoping they'd show up somehow.  They are Extended Janome embroidery file types (ord+).
Darlene
 
 
 
 

You would logically think that you would put those stitches in the same way as stitch patterns from HorizonLink, but the designers were not troubled by logic when they added this feature. You need to use the "Import" button shown on page 58 of the manual. That should get you going. 



---In janome12000@..., wrote:

I've been trying to get Diane's serpentine stitches on my 12000 to use on a quilt..... 


Re: learning about my new machine

Robin Morrison
 

I am looking at trading up to the 15000. I only bought my 12000 in April. The loss I would take us about $1050. There is a lot to like about the 15000 but just don't know if u can justify a $10,000 Sewing machine.... Any thoughts from people who have done the trade?

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From: abhelix@... ;
To: Subject: RE: Re: [janome12000] learning about my new machine
Sent: Fri, Nov 1, 2013 9:34:24 PM

 

I never received any training on my machine from my dealer.  I never asked him about training either.  When I purchased my first Janome (My Excel  4014), the dealer offered a free class on getting to know your machine.  I went from the Excel right up to the 12000!!  No machines in between!  It would have been nice if I could have gotten the same type of class for the 12000!!  I figured that there is enough online information and videos that I would be able to find any answer that I was needing.  And of course there is all the wonderful people on here who are more than willing to share their knowledge!


My dealer isn't going to be able to get the 15000 until January.....and that comes with a big maybe!  He had a customer who was looking at purchasing the 12000.  So I asked him what he would give me for trade for mine and he wasn't able to give me an answer.  He said "What would you be willing to take for a loss?"  I purchased mine in March for $7499 which I thought was a smoking deal.  His list price for the 15000 is going to be $11,999.99!  And he is selling the 12000 for $9999.99 now.  Too much of a loss for me to upgrade to the 15000.  I purchased the AcuFil Kit for the 12000 and that was the main motivation I was looking for to upgrade to the 15000.  That and the extra embroidery stitches.  But if I really get into the embroidery, we will buy a machine dedicated strictly for embroidery.  I am very happy with the 12000!  Maybe in 10 years or so I will get a new machine.  But for right now, I'm a happy camper!


Carol



---In janome12000@..., wrote:

I am in Cleveland Ohio and just bought my 15000 last nite, I traded my 12000 -- but my dealer (for both machines) gave me a complete demo at the store and has an open-door policy...which means anytime I have a problem I can come in and he will go over everything again with me! Its worth your money to always have a good dealer that will always have time to teach you and show you what to do


From: "mel2sew@..."
To: janome12000@...
Sent: Wednesday, October 30, 2013 4:29 PM
Subject: [janome12000] learning about my new machine

 
Well, the machine is unpacked and I have watched the videos (both Janome's and Jim's) but haven't had turned it on yet due to lots of lightening in area.  After watching the videos I realized that my dealer never mentioned any kind of class or training, which I thought odd.  Did any of you get free training with purchase? 



Re: Noisy embroidery unit

sbspicer
 

Hi Jim

Thanks for your reply, I had a feeling a trip to the dealers was on the cards:-(

I just hope that it is only that and maybe not to long a job to fix it. I shall of course not be doing any more embroidery on it for a couple of days till I can get it looked at.

Thanks again

Sandra

---In janome12000@..., <sbspicer@...> wrote:

Hi

I sure hope this isn't as bad as I fear, I was embroidering a design when my embroidery arm suddenly started making a strange noise when the hoop moves backwards or forwards, the best I  can describe the noise is it sounds a bit like a tooth has come of a cog and isn't make the arm go up and down smoothly although at this point it is still moving.

I have removed the unit and checked nothing caught up in it switched machine on/off

nothing seems to work, any help would be greatly appreciated, my dealer is closed tomorrow and I have loads of stitching  to do, wouldn't you just know it.

Thanks for your time.

Kindest regards

Sandra (UK)


Re: MBX4.5

Jim Stutsman
 

This is not likely an MBX problem. Something is bogging down your computer horribly. It could be a virus or a failing hard drive. Either way I would suggest copying off everything you cannot replace to an external drive, then have the computer looked at by a professional. 



---In janome12000@..., <bdake@...> wrote:

I am having trouble when I start up the software. It runs for ten minutes trying to start up then says it's timed out. I usually have to restart my computer then start it up. Does anyone else have this problem?


Re: Created Stitches

Jim Stutsman
 

You would logically think that you would put those stitches in the same way as stitch patterns from HorizonLink, but the designers were not troubled by logic when they added this feature. You need to use the "Import" button shown on page 58 of the manual. That should get you going. 



---In janome12000@..., <dar.dick@...> wrote:

I've been trying to get Diane's serpentine stitches on my 12000 to use on a quilt.  Must have info overload, because I've been following the directions to import the stitches from my usb stick most of the morning.  I've also tried re-saving them, but each time my machine tells me there is to file to import.  I can see them on my computer but not my machine.  What am I doing wrong?  Any help would be greatly appreciated.

Darlene


Re: Noisy embroidery unit

Jim Stutsman
 

I've seen this once or twice before. It's possible that thread has gotten wrapped around the drive gear that moves the hoop. Getting into the embroidery unit is tricky and really requires the service manual to avoid damage. You can, of course, sew with the embroidery unit off, but I would not try to do any embroidery until you can have it looked at. 



---In janome12000@..., <sbspicer@...> wrote:

Hi

I sure hope this isn't as bad as I fear, I was embroidering a design when my embroidery arm suddenly started making a strange noise when the hoop moves backwards or forwards, the best I  can describe the noise is it sounds a bit like a tooth has come of a cog and isn't make the arm go up and down smoothly although at this point it is still moving.

I have removed the unit and checked nothing caught up in it switched machine on/off

nothing seems to work, any help would be greatly appreciated, my dealer is closed tomorrow and I have loads of stitching  to do, wouldn't you just know it.

Thanks for your time.

Kindest regards

Sandra (UK)