Date   

Re: Part #202149004 foot

Jim_Stutsman <jim@...>
 

A friend of mine had his dealership terminated a few years ago through a phone sale. He didn't have a website, just posted from time to time on a Yahoo list with advice, but never soliciting sales. He got a phone call one day from someone who claimed to "Hate her dealer" and begging him to ship a machine to her. He relented and did, and was subsequently terminated.

This is a true Pandora's box of problems. Selling online, by phone, or mail order always hurts local dealers. In time it may eliminate most of them. But at the same time, many local dealers do as little as possible, knowing that they are "the only game in town". While Bernina has a ways to go with their machines, they have done a better job of keeping their sales within local dealerships. Selling out of territory is simply not tolerated, and dealers that do a poor job are also dealt with swiftly. They have their share of other problems, but in this area they seem to be doing better than the rest.

--- In janome12000@yahoogroups.com, "Cheryl" <capaul@...> wrote:

Hi,

If a person PHONES a dealer, can the dealer not sell to someone across the country. In my opinion that isn't the same as an on-line sale.

However, I can't imagine a dealer not being prepared to order a part when a customer asks. I guess I've been very lucky as the dealers I've worked with will do this. Maybe things are different with Janome Canada.

Cheryl - Saskatoon


--- In janome12000@yahoogroups.com, "Jim_Stutsman" <jim@> wrote:

I vividly remember when they change the rules, saying that dealers could not sell accessories online. We'd been selling pre-wound bobbins online for a while, in very small volumes. Our online sales didn't even make 1% of our total sales. The morning that the ban went into effect, I received a call on my mobile phone while driving into work. I was told in no uncertain terms to take the bobbins off our website. After I did I searched the web and found no fewer than 5 other Janome dealers selling the same bobbins online. All of them were substantially larger than us, and none of them ever took the bobbins off their websites. The rules have changed some, and accessories are legal again IF you also sell machines online. Even so, the rules do not apply to dealers who buy enough Janome products each year.

--- In janome12000@yahoogroups.com, "Vikki Youngmeyer" <vikkiy@> wrote:

There are many Janome dealers around the country. However, they can only operate within a given area. You may live in Houston, TX but if your dealer won't buy a part for you, you can’t go online to a Janome dealer in Dallas or Texarkana and have them order a part for you. Now, outfits like Brubakers can somehow get around this I'm not sure why, but they can. Maybe Jim knows why, having been a Janome dealer in the past.



Vikki

Houston, TX


Re: New here with Stitch Creator questions

janetpiekarski
 

Are you talking about Stitch Creator in Horizon link? That is only for the 12,000-no other Janome machine can read ordinary stitch files into the sewing mode (so far but could this change in August??? We'll see...)

--- In janome12000@yahoogroups.com, "eleny" <elenyte@...> wrote:

Hi,

I'm new here and don't have a Janome 12K but am already finding good information here about the machine.

I'm very interested in Stitch Creator because we can use our own computers to create stitches. Using my Intuos tablet to draw something or opening image files with the Horizon software installed on the computer makes the process sound so convenient.

I've read this group's threads about Stitch Creator and just needed to clear up some things -

Can we now use an iPad to do our drawing work?

Can I presume that I'd also be able to use my Windows 7 PC to create stitch files?

I'd like to be able to load the Horizon software on all my devices and use whichever is convenient and then also backup my stitch files on a thumb drive.

Helen


Re: Part #202149004 foot

janetpiekarski
 

Actually, that's not quite true, Dealers can't initiate machine sales out of their district but someone who calls the store from somewhere else unsolicited could get one. And parts are another story altogether-again unsolicited sales are okay.

--- In janome12000@yahoogroups.com, "Vikki Youngmeyer" <vikkiy@...> wrote:

There are many Janome dealers around the country. However, they can only operate within a given area. You may live in Houston, TX but if your dealer won't buy a part for you, you can’t go online to a Janome dealer in Dallas or Texarkana and have them order a part for you. Now, outfits like Brubakers can somehow get around this I'm not sure why, but they can. Maybe Jim knows why, having been a Janome dealer in the past.



Vikki

Houston, TX


Re: Digitizer MBX

angerxleben
 

OK Jim, I had not installed that update, so I did that. Restarted the computer, still wouldn't open. Found the "Revert" I could choose default or templates, I chose reset to default. Digitizer still wouldn't open. I wasn't sure about deleting the "saved recovery files" I didn't see that, my husband said he'd help me tonight. Are the files in the same box as the "Reset"? I don't want to delet the wrong thing.

--- In janome12000@yahoogroups.com, "Jim_Stutsman" <jim@...> wrote:

Click the START button and navigate to the program list. You'll see MBX there and from there you can get to the menu of MBX programs.

--- In janome12000@yahoogroups.com, "angerxleben" <cowgirl1970@> wrote:


I restarted several times, I believe I did that update, I'll double check. Can I access the utility menu from Design Gallery, that is the only part of MBX it will let me into, or would I access that from somewhere else. Thank you for your help!

--- In janome12000@yahoogroups.com, "Jim_Stutsman" <jim@> wrote:

I would start with the oldest Windows trick of restarting the computer. If that doesn't work, use the "Revert" utility from the MBX menu to restore defaults. Next delete saved recovery files from the same menu. Have you installed the 4.02R2 update?
http://www.janome.co.jp/e/e_downloads/digitizer_mbx_v40m.html

--- In janome12000@yahoogroups.com, "angerxleben" <cowgirl1970@> wrote:

I've been using my digitizer all morning, I went to use it this afternoon and it won't load, little circle just keeps spinning, I can open design gallery, and I can open it on my laptop, but not on my main computer that I usually use? I did the dongle update. Not sure what to try next?


Re: Bridge stitches

Pinguin
 

Hello Jim,
thanks but don't be sorry. Because with making the stitch this way I learned a bit more about the machine.
But I will download the ready made stitch in the files as well.

And it will be great if Diane can comment on the bridge stitches.

Gerda

Op 14-05-13 15:42, Jim_Stutsman schreef:

 

Gerda I'm so sorry you went to all that trouble. There's a serpentine stitch for the 12000 in the Files section of this list. Just click "Files" on the left side of the list page, then look for "Serpentine.zip". This stitch was made in Stitch Composer, which will be covered in the upcoming DVD for embroidery and software. I'll ask Diane to comment on the bridge stitches.

--- In janome12000@..., "pinguin60@..." wrote:
>
> As I wanted to program a serpentine stitch and didn't know how, I
> started with the directions Diane gave on their website for the Janome
> 7700, see:
> http://onlinesewing.squarespace.com/storage/post-images/poth2.pdf
>
> I used bridge stitch no. 5 and I added some stitches to make it a 9 mm
> stitch.
>
> It took me some time figuring out how to program this stitch combination
> in my Janome 12000 and I wonder why the manual doesn't give a step for
> step instruction.
> The directions Diane gave were much clearer, even if they were for
> another machine.
>
> But now I wonder what the difference is between all the bridge stitches.
> I can't find much info in the manual.
> Actually, sometimes I wish there was Stitch-book app, like the footbook.
> Would that be possible (in the future, sometime, no pressure)
>
> Thanks,
> Gerda
>



Re: Digitizer MBX

maggie cooper
 

I missed your initial mail regarding MBX failing to launch, I have had my seven year old grandson as a house guest on holiday from Kuwait. I'd forgotten how  much time a seven year old takes up.
 
If and when MBX fails to launch there are a number of steps you need to take so here they are.
 
1; go to Start, All Programs
2; Locate the Janome folder, in the program list.
3; Click on the folder and a drop down menu appears.
4;Select Delete Recovery files and left click it
5;A pop up dialogue box appears, Purge Recover and Backup Directories.
6; Tick the small box on the lower left saying yes to the Delete Back Up files
7; Click the OK button. That empties the recovery and back up folders.
8; go to Start, All Programs, Janome Folder, click on it to access the drop down menu.
9; Scroll down to the command Revert and select it.
10;Another pop up dialogue box appears, Revert to Factory settings
11; Put a tick next to Default settings only then click OK.
12; Return to Start All Programs, Janome, the drop down folder, right mouse click 'Delete Recovery Files', from the pop up dialogue box select 'Send To' and another smaller pop up dialogue box will open, choose 'Desktop'(create shortcut)
Do the same for the Revert function. Use both these monthly, more frequently if you use XP.
 
Try to Launch MBX, if it still fails to launch, dig out your original installation disc or upgrade disc, another major cause of the program failing to launch is Corel X5 essentials.
Insert the disc but instead of letting it run, choose Explore, and locate the Corel exec, double left click it to launch it, it will detect the program is already installed, and offer 3 options
Modify, Repair, Uninstall. Select Repair. It will then run through identifying any corrupted programing and repair it
. When it has finished running, remove the disc and retry launching MBX. If it still fails to launch, find or download the latest  update for MBX, if you have the latest  update installed, re run the update, NOT the version on the install disc, again you will be offered 3 options, select 'Repair'
If MBX still fails to launch you need to examine your system resources, I don't know if you are using a 32 or 64 bit operating system , if you use XP or windows 7 32bit you have a less than 4 gigabyte of ram available  for programs, anti virus and malware programs, MBX requires a lot of elbow room in order to run sweetly.
So you need to see exactly how much elbow room it has.
1; Start, All Programs, Accessories, left click on it.
2; Scroll down the list to System Tools and left click it.
3;From the drop down menu select System Information. Give it time to open.
4; A double column window opens, maximise it so you see the entire display without scrolling down through it.
5;On the left a system summary list, on the right a list giving the name and type of OS, the processor, bios, etc.
6; look down the list for Total Physical memory, or if win 7 Installed Physical memory,  On my XP machine I have 4.096.00MB on my work station 24 GB.
7; Now look at 'Available Physical' memory, on my XP machine I have  2.14 GB, and no digitising software installed, in fact no Ram hungry software installed at all. On my workstation I have 20.7 GBavailable RAM .  My XP machine would have problems running MBX as it only has 2.14 GB available to spread it its wings. It could run it, but I'd need to keep the computer free from junk programs, photographs, and defrag it regularly and run the disk cleaner at least twice a week. My xp computer was an expensive machine, an Alienware Desktop, with a powerful graphics card, AMD chipset, which at the time of purchase was the best for cadware programs and MBX is a CAD based program. But Digitiser Pro MB was only barely able to run, and knowing MBX was a more powerful program, I opted for a Windows 7 workstation.
 
Jim wont love me for this, but my XP machine out specced every available MAC machine at the time and still does apart from the most expensive, and they run similar specs today, but my XP Alienware is now about 6 or maybe even more years old.
I never buy inexpensive PCs, I enjoy my various hobbies too much, and they require a decent investment to run the software associated with them. A cheap computer is exactly that.   MBX needs double or even treble the specifications quoted on the box. To assist it to run sweetly, don't store photos on your PC, make copies on a variety of digital storers like CD's (safer than DVD's as they still haven't arrived at a mutual agreement as to which system to opt for) Compact flash cards, USB flash drives, NAS boxes, they consume too much of your system resources.
Run disk cleaner regularly, defrag regularly, get rid of all your junk programs you never use, in short give your PC a spring clean and give MBX room to fly. Don't use invasive security programs like Norton or McCaffee, they rob priority from other programs and use a mammoth amount of system resources. If you have a Windows 7 computer use Microsofts own AV and Internet security programs they are every bit as good as either Nortons or Mcafee, are free, and with sensible computer usage will keep you free of nasties. use a decent malware detector like Malwarebytes and use it weekly if not daily.
 
If after running repairs to Corel and MBX, deleting the backup and recovery folder contents, cleaning up your hard drive, MBX still wont launch, ring  your regional Janome tech support. Do NOT uninstall MBX. It can be done but you need to find all the Corel x5 essentials entries in the hidden folders etc, or you wont get a clean install.
Maggie Cooper UK.
 
 
 


Re: DVD

Janet
 

I just ordered mine. I can't wait.

--- In janome12000@yahoogroups.com, Linda Crawford <piano5music@...> wrote:

My DVD arrived today and I was surprised. I only ordered it Friday. I am anxious to get to study on it. It seems very straight forward, more than I can say for the manual for the 12000.Thank you.


Re: Part #202149004 foot

Cheryl Paul
 

Hi,

If a person PHONES a dealer, can the dealer not sell to someone across the country. In my opinion that isn't the same as an on-line sale.

However, I can't imagine a dealer not being prepared to order a part when a customer asks. I guess I've been very lucky as the dealers I've worked with will do this. Maybe things are different with Janome Canada.

Cheryl - Saskatoon

--- In janome12000@yahoogroups.com, "Jim_Stutsman" <jim@...> wrote:

I vividly remember when they change the rules, saying that dealers could not sell accessories online. We'd been selling pre-wound bobbins online for a while, in very small volumes. Our online sales didn't even make 1% of our total sales. The morning that the ban went into effect, I received a call on my mobile phone while driving into work. I was told in no uncertain terms to take the bobbins off our website. After I did I searched the web and found no fewer than 5 other Janome dealers selling the same bobbins online. All of them were substantially larger than us, and none of them ever took the bobbins off their websites. The rules have changed some, and accessories are legal again IF you also sell machines online. Even so, the rules do not apply to dealers who buy enough Janome products each year.

--- In janome12000@yahoogroups.com, "Vikki Youngmeyer" <vikkiy@> wrote:

There are many Janome dealers around the country. However, they can only operate within a given area. You may live in Houston, TX but if your dealer won't buy a part for you, you can’t go online to a Janome dealer in Dallas or Texarkana and have them order a part for you. Now, outfits like Brubakers can somehow get around this I'm not sure why, but they can. Maybe Jim knows why, having been a Janome dealer in the past.



Vikki

Houston, TX


Re: Bridge stitches

Jim_Stutsman <jim@...>
 

Gerda I'm so sorry you went to all that trouble. There's a serpentine stitch for the 12000 in the Files section of this list. Just click "Files" on the left side of the list page, then look for "Serpentine.zip". This stitch was made in Stitch Composer, which will be covered in the upcoming DVD for embroidery and software. I'll ask Diane to comment on the bridge stitches.

--- In janome12000@yahoogroups.com, "pinguin60@..." <pinguin60@...> wrote:

As I wanted to program a serpentine stitch and didn't know how, I
started with the directions Diane gave on their website for the Janome
7700, see:
http://onlinesewing.squarespace.com/storage/post-images/poth2.pdf

I used bridge stitch no. 5 and I added some stitches to make it a 9 mm
stitch.

It took me some time figuring out how to program this stitch combination
in my Janome 12000 and I wonder why the manual doesn't give a step for
step instruction.
The directions Diane gave were much clearer, even if they were for
another machine.

But now I wonder what the difference is between all the bridge stitches.
I can't find much info in the manual.
Actually, sometimes I wish there was Stitch-book app, like the footbook.
Would that be possible (in the future, sometime, no pressure)

Thanks,
Gerda


Bridge stitches

Pinguin
 

As I wanted to program a serpentine stitch and didn't know how, I started with the directions Diane gave on their website for the Janome 7700, see:
http://onlinesewing.squarespace.com/storage/post-images/poth2.pdf

I used bridge stitch no. 5 and I added some stitches to make it a 9 mm stitch.

It took me some time figuring out how to program this stitch combination in my Janome 12000 and I wonder why the manual doesn't give a step for step instruction.
The directions Diane gave were much clearer, even if they were for another machine.

But now I wonder what the difference is between all the bridge stitches. I can't find much info in the manual.
Actually, sometimes I wish there was Stitch-book app, like the footbook. Would that be possible (in the future, sometime, no pressure)

Thanks,
Gerda


Re: Part #202149004 foot

Jim_Stutsman <jim@...>
 

I vividly remember when they change the rules, saying that dealers could not sell accessories online. We'd been selling pre-wound bobbins online for a while, in very small volumes. Our online sales didn't even make 1% of our total sales. The morning that the ban went into effect, I received a call on my mobile phone while driving into work. I was told in no uncertain terms to take the bobbins off our website. After I did I searched the web and found no fewer than 5 other Janome dealers selling the same bobbins online. All of them were substantially larger than us, and none of them ever took the bobbins off their websites. The rules have changed some, and accessories are legal again IF you also sell machines online. Even so, the rules do not apply to dealers who buy enough Janome products each year.

--- In janome12000@yahoogroups.com, "Vikki Youngmeyer" <vikkiy@...> wrote:

There are many Janome dealers around the country. However, they can only operate within a given area. You may live in Houston, TX but if your dealer won't buy a part for you, you can’t go online to a Janome dealer in Dallas or Texarkana and have them order a part for you. Now, outfits like Brubakers can somehow get around this I'm not sure why, but they can. Maybe Jim knows why, having been a Janome dealer in the past.



Vikki

Houston, TX


New here with Stitch Creator questions

eleny <elenyte@...>
 

Hi,

I'm new here and don't have a Janome 12K but am already finding good information here about the machine.

I'm very interested in Stitch Creator because we can use our own computers to create stitches. Using my Intuos tablet to draw something or opening image files with the Horizon software installed on the computer makes the process sound so convenient.

I've read this group's threads about Stitch Creator and just needed to clear up some things -

Can we now use an iPad to do our drawing work?

Can I presume that I'd also be able to use my Windows 7 PC to create stitch files?

I'd like to be able to load the Horizon software on all my devices and use whichever is convenient and then also backup my stitch files on a thumb drive.

Helen


Re: Part #202149004 foot

Vikki Youngmeyer
 

There are many Janome dealers around the country. However, they can only operate within a given area. You may live in Houston, TX but if your dealer won't buy a part for you, you can't go online to a Janome dealer in Dallas or Texarkana and have them order a part for you. Now, outfits like Brubakers can somehow get around this I'm not sure why, but they can. Maybe Jim knows why, having been a Janome dealer in the past.

Vikki

Houston, TX


Re: Quilting Designs

Virginia
 

Have you shut your thread cutter off?  Also sometimes the thread cut is built into the design and not the machine cutting it.
 
 
 

In a message dated 5/13/2013 4:55:21 P.M. Eastern Daylight Time, krjanetl@... writes:
 

I was hoping someone who knows would respond.   I have the same issue.  You question made me think   Could we just stop the design before the last few stitches and pull it thru manually?  I thought of putting the designs on without the backing and just stitch in the ditch to attach the back.  I was hoping someone had a better solution.  

Janet


On May 11, 2013, at 9:34 AM, "rosematt11@..." <rosematt11@...> wrote:

 

Does anyone know how to remove the automatic thread cut at the end of a design. I am doing a quilt and want to bring the thread to the top before manually trimming it. I am using Digitizer MBX with Horizon 12000.

Loving my machine, Rose


Windows 8 Touch Screen Digitizer MBX

tzfardaha
 

Looks like I have to buy a new computer. Has anyone used the touch screen with Digitizer MBX as a drawing tablet?


DVD

Linda Crawford <piano5music@...>
 

My DVD arrived today and I was surprised. I only ordered it Friday. I am anxious to get to study on it. It seems very straight forward, more than I can say for the manual for the 12000.Thank you.


Re: Quilting Designs

Janet
 

I was hoping someone who knows would respond.   I have the same issue.  You question made me think   Could we just stop the design before the last few stitches and pull it thru manually?  I thought of putting the designs on without the backing and just stitch in the ditch to attach the back.  I was hoping someone had a better solution.  

Janet


On May 11, 2013, at 9:34 AM, "rosematt11@..." <rosematt11@...> wrote:

 

Does anyone know how to remove the automatic thread cut at the end of a design. I am doing a quilt and want to bring the thread to the top before manually trimming it. I am using Digitizer MBX with Horizon 12000.

Loving my machine, Rose


Re: Part #202149004 foot

Virginia
 

The name of the store is TEMECULA Valley Sewing number is #(951) 694-9576.  Provide them the # and I am sure they will order it for you.
 
Virginia
 

In a message dated 5/13/2013 2:55:17 P.M. Eastern Daylight Time, pfallert84@... writes:
 

Local dealer is somewhat "clueless" and can't find this foot. Maybe she's only interested in selling machines and fabric or is forced to buy a dozen at a time?

I would like to buy ONE AcuFeed Flex Open toe foot - 9 mm.
Part #202149004

Can I buy this from you, Mr. Stutsmann?

Barbara


Re: Part #202149004 foot

Virginia
 

There is a Janome dealer in CA that will order one foot    for you.  I believe it is Tecumela Janome or something like that.  Do a Google or go to the Janome website and they list Janome certified dealer.
 
If I can find the correct spelling I will post.
 

In a message dated 5/13/2013 2:55:17 P.M. Eastern Daylight Time, pfallert84@... writes:
 

Local dealer is somewhat "clueless" and can't find this foot. Maybe she's only interested in selling machines and fabric or is forced to buy a dozen at a time?

I would like to buy ONE AcuFeed Flex Open toe foot - 9 mm.
Part #202149004

Can I buy this from you, Mr. Stutsmann?

Barbara


Re: Part #202149004 foot

Jim_Stutsman <jim@...>
 

Sadly no, as we closed our store two years ago. Try Brubaker's:
http://brubakerssewing.com
Tell them you heard about them on a Yahoo list for a discount.

--- In janome12000@yahoogroups.com, "loosethread101" <pfallert84@...> wrote:

Local dealer is somewhat "clueless" and can't find this foot. Maybe she's only interested in selling machines and fabric or is forced to buy a dozen at a time?

I would like to buy ONE AcuFeed Flex Open toe foot - 9 mm.
Part #202149004

Can I buy this from you, Mr. Stutsmann?

Barbara