Date   

Re: Footbook app

Jim_Stutsman <jim@...>
 

FootBook (the app) is written for Apple's iOS operating system. That means it works on iPhone, iPad and iPod Touch. Amazon's Kindle products use a proprietary version of the Android operating system, so they would require a version written specifically for them. We would also need to develop unique versions for each of the various Android version used on the various smart phones and tablets that use Android. This requires a lot more resources than 2 people can devote to a $7 app, so I'm sorry to say it won't happen.

--- In janome12000@yahoogroups.com, "sharon.palmer15" <sharon.palmer15@...> wrote:

I am a new owner of the 12000 and am kind of intimidated by all the features it has. I don't own an ipad and I'm thinking about getting rid of my iphone so I was wondering will the footbook work on the Kindle Fire?

Thanks
Sharon


Footbook app

sharon.palmer15 <sharon.palmer15@...>
 

I am a new owner of the 12000 and am kind of intimidated by all the features it has. I don't own an ipad and I'm thinking about getting rid of my iphone so I was wondering will the footbook work on the Kindle Fire?

Thanks
Sharon


Re: dongle download

maggie cooper
 

--- In janome12000@yahoogroups.com, "Jim_Stutsman" <jim@...> wrote:

Is it safe? Absolutely!
Windows computer users if they keep the operating system updated and not rely solely on their AV programs, do need to watch out for major Windows updates, each time Microsoft issues a service pack or a large critical update Safenet/Sentinal creates a new driver for the Hasp/Dongle that controls the MBX software.

I would NEVER post anything to Jims 12000 group regards the software that wasn't important or relevant. Jim has known me long enough to know I care passionately about the MBX end users welfare using their software. Jim and I disagree about Mac PCs but amicabaly, he knows a good windows machine will outclass a Mac every time, (umm, couldn't resist it Jim) but we do not disagree about the Janome/Wilcom software MBX. Apart from the Janome machine designers, I don't think there is anyone who knows the machines as well as Jim, and other than Wilcoms programmers who write the software, I doubt there's anyone who understands the end users frustrations or problems met with the software as well as I do,and assist with help apart from Jim and Diane. Anything I'm not certain of, I double check with those who are, it pains me deeply that some end users still cant use all parts of their software. What pains more is the attitude, well mine works ok, so why bother? If as I am you are a Windows user, you should keep ALL your drivers current, including your graphics display card. Half the calls I get for Janome software assistance are down to outdated drivers, some simply end users lack of understanding the program, others because they uninstalled the program rather than taking the steps I outlined in my previous mail, because they've always done it that way before.
Maggie Cooper aka digimad, P.Galore.


Awesome videos

annabell131@gmail.com <annabell131@...>
 

OMG!!!  I am so excited to read that you will have a video for Acufil  AND Horizon Link - Diane your a Legend!!!!
 
I want to put my order in for both  (ha ha ha ha)
 
Cheers
Anna
 
 


Re: 12000 stops during embroidery

Virginia
 

If you look on the tool bar there is a help screen that has everything step by step how to use the program, you can print the instructions and that should help ,also on the Janome website there are pages you can print with information on how to use it and even a project to follow that brings you step by step.  It is very easy, do not let it intimidate you.
 
Virginia
 

In a message dated 3/25/2013 5:07:46 P.M. Eastern Daylight Time, jim@... writes:
 

The bad news is that the AcuFil Tool software, like Horizon Link, is anything but intuitive. The good news is that Diane has figured both of them out and is in the process of producing some awesome video on using each. To find the AcuFil designs, follow this path:

Start at drive C. Open "Program Files" (or "Program Files (X86)" on 64-bit systems), then "Janome", then "AcuFilTool", then "Design Collection". There you'll find folders with the designs you want.

--- In janome12000@..., "ohsewmeo" wrote:
>
>
> Does anyone have the Accufil Tool kit for the MC12000? I got mine last week, but am having a hard time getting it to run. When I try to open the Accufil designs, I'm getting the machine embroidery designs instead. Any help would be appreciated. I've called Janome tech support, but they have voice mail and when I leave a message with call back info, no one calls back. Is their tech help usually so non-responsive? It's making me sorry I bought a Janome. Thanks for your help, Barbara
> --- In janome12000@..., "Jim_Stutsman" wrote:
> >
> > I don't think this has anything to do with the machine, other than the software inside the machine. When the machine stops like this during embroidery, it's usually because something in the design confused it. It could be a design that isn't correctly formed, but it could also be the result of something that happened in MBX.
> >
> > I'm wondering if you created the entire design from scratch in MBX, or if you also included a stitch file (any format EXCEPT JAN). Mixing stitch files with embroidery objects can cause some very weird effects, particularly with the first letter in a lettering object. I first saw this with a customer who was opening a stitch file (JEF) and then adding some lettering to it. The lettering was green, but the first letter was always shown as pink. It took a while to figure out, but the problem was the inclusion of several "manual" objects from the stitch file with 0 stitches in them. Once we removed all of those it worked fine.
> >
> > If you created the entire design in MBX, but saved it as JEF instead of JAN, that would also create this type of problem. To check for it, use the Resquence bar in Objects view. Look for objects with 0 stitches and delete them. This may fix the problem.
> >
> > --- In janome12000@..., GLENDA T wrote:
> > >
> > > Don't know if anyone else has had this problem I could not find anything on group messages.  I made a basic design with weave fill using Janome MBX software, just like I have done several times before with no problems.  During stitch out the embroidery machine stopped while doing the design and gave no message on screen.  No broken thread and it had a full bobbin at the start.  I pushed the start button and the embroidery continued.  I stitched a block type name on a towel and had problem with first letter of 6 that I was working on.  Other 5 stitched with no problems. This design is the weave fill #1 that I have never had any issues with before.  Digitized and stabilized the same as I have done for many towels designs in the past.  
> > > I just had the annual service done on my machine and there were no problems.  I have only done one other design on the machine since service and had the same issue with machine stopping but it was a very complicated design with top stitches that were too small and figured that was what caused it then. They were straight single line and small satin stitches so I figured that was the problem there and moved nodes further apart which seemed to stop the problem on that design.   
> > > Any ideas on what would have caused the machine to stop?  Thanks for any help or advice on what may be wrong. Wonder if I should take it back to have the tech check it again but wanted to see if others had the same problem before I do that.  Thank you, Glenda
> > >
> > >
> >
>


Re: Presser foot up option on 12000

Skeeter
 

See page 35 of your manual, it's a button you turn on/off accessible from the adjust key (see page 34 to find the adjust key).

Hope this helps.


Leta


Re: Presser foot up option on 12000

Jim_Stutsman <jim@...>
 

It's on the "Adjust" key. See the bottom of page 35. The "Adjust" key is #1 on the top of page 26.

--- In janome12000@yahoogroups.com, "Sandra" <sandi5254@...> wrote:

I want my presser foot to go up when I stop sewing. I can't find any help in the book. Is there a way to program it? I searched for any messages on this topic but didn't see any.
Thanks,
Sandi


Re: 12000 stops during embroidery

Jim_Stutsman <jim@...>
 

The bad news is that the AcuFil Tool software, like Horizon Link, is anything but intuitive. The good news is that Diane has figured both of them out and is in the process of producing some awesome video on using each. To find the AcuFil designs, follow this path:

Start at drive C. Open "Program Files" (or "Program Files (X86)" on 64-bit systems), then "Janome", then "AcuFilTool", then "Design Collection". There you'll find folders with the designs you want.

--- In janome12000@yahoogroups.com, "ohsewmeo" <secretagent0308@...> wrote:


Does anyone have the Accufil Tool kit for the MC12000? I got mine last week, but am having a hard time getting it to run. When I try to open the Accufil designs, I'm getting the machine embroidery designs instead. Any help would be appreciated. I've called Janome tech support, but they have voice mail and when I leave a message with call back info, no one calls back. Is their tech help usually so non-responsive? It's making me sorry I bought a Janome. Thanks for your help, Barbara
--- In janome12000@yahoogroups.com, "Jim_Stutsman" <jim@> wrote:

I don't think this has anything to do with the machine, other than the software inside the machine. When the machine stops like this during embroidery, it's usually because something in the design confused it. It could be a design that isn't correctly formed, but it could also be the result of something that happened in MBX.

I'm wondering if you created the entire design from scratch in MBX, or if you also included a stitch file (any format EXCEPT JAN). Mixing stitch files with embroidery objects can cause some very weird effects, particularly with the first letter in a lettering object. I first saw this with a customer who was opening a stitch file (JEF) and then adding some lettering to it. The lettering was green, but the first letter was always shown as pink. It took a while to figure out, but the problem was the inclusion of several "manual" objects from the stitch file with 0 stitches in them. Once we removed all of those it worked fine.

If you created the entire design in MBX, but saved it as JEF instead of JAN, that would also create this type of problem. To check for it, use the Resquence bar in Objects view. Look for objects with 0 stitches and delete them. This may fix the problem.

--- In janome12000@yahoogroups.com, GLENDA T <t_glenda@> wrote:

Don't know if anyone else has had this problem I could not find anything on group messages.  I made a basic design with weave fill using Janome MBX software, just like I have done several times before with no problems.  During stitch out the embroidery machine stopped while doing the design and gave no message on screen.  No broken thread and it had a full bobbin at the start.  I pushed the start button and the embroidery continued.  I stitched a block type name on a towel and had problem with first letter of 6 that I was working on.  Other 5 stitched with no problems. This design is the weave fill #1 that I have never had any issues with before.  Digitized and stabilized the same as I have done for many towels designs in the past.  
I just had the annual service done on my machine and there were no problems.  I have only done one other design on the machine since service and had the same issue with machine stopping but it was a very complicated design with top stitches that were too small and figured that was what caused it then. They were straight single line and small satin stitches so I figured that was the problem there and moved nodes further apart which seemed to stop the problem on that design.   
Any ideas on what would have caused the machine to stop?  Thanks for any help or advice on what may be wrong. Wonder if I should take it back to have the tech check it again but wanted to see if others had the same problem before I do that.  Thank you, Glenda


Re: dongle download

Jim_Stutsman <jim@...>
 

Is it safe? Absolutely! Will it help with Design Gallery? No. The dongle driver is responsible for making the dongle work. If it wasn't working you wouldn't be able to open ANY Digitizer program, not just Design Gallery. To address the Design Gallery problem we would need to know what version of Digitizer you are using and on what version of Windows.

--- In janome12000@yahoogroups.com, "Liz" <lsteiner@...> wrote:

Jim I was wondering if this new dongle download is safe to use. It is on safe net and Sentinel Customer Communty. Right now everything is working except for design gallery. I have has this program since the 2000 one and never could get the designer to work right. I don't want to mess anything up Thank you Liz


dongle download

Liz <lsteiner@...>
 

Jim I was wondering if this new dongle download is safe to use. It is on safe net and Sentinel Customer Communty. Right now everything is working except for design gallery. I have has this program since the 2000 one and never could get the designer to work right. I don't want to mess anything up Thank you Liz


Presser foot up option on 12000

Sandra <sandi5254@...>
 

I want my presser foot to go up when I stop sewing. I can't find any help in the book. Is there a way to program it? I searched for any messages on this topic but didn't see any.
Thanks,
Sandi


Re: 12000 stops during embroidery

ohsewmeo
 

Does anyone have the Accufil Tool kit for the MC12000? I got mine last week, but am having a hard time getting it to run. When I try to open the Accufil designs, I'm getting the machine embroidery designs instead. Any help would be appreciated. I've called Janome tech support, but they have voice mail and when I leave a message with call back info, no one calls back. Is their tech help usually so non-responsive? It's making me sorry I bought a Janome. Thanks for your help, Barbara

--- In janome12000@yahoogroups.com, "Jim_Stutsman" <jim@...> wrote:

I don't think this has anything to do with the machine, other than the software inside the machine. When the machine stops like this during embroidery, it's usually because something in the design confused it. It could be a design that isn't correctly formed, but it could also be the result of something that happened in MBX.

I'm wondering if you created the entire design from scratch in MBX, or if you also included a stitch file (any format EXCEPT JAN). Mixing stitch files with embroidery objects can cause some very weird effects, particularly with the first letter in a lettering object. I first saw this with a customer who was opening a stitch file (JEF) and then adding some lettering to it. The lettering was green, but the first letter was always shown as pink. It took a while to figure out, but the problem was the inclusion of several "manual" objects from the stitch file with 0 stitches in them. Once we removed all of those it worked fine.

If you created the entire design in MBX, but saved it as JEF instead of JAN, that would also create this type of problem. To check for it, use the Resquence bar in Objects view. Look for objects with 0 stitches and delete them. This may fix the problem.

--- In janome12000@yahoogroups.com, GLENDA T <t_glenda@> wrote:

Don't know if anyone else has had this problem I could not find anything on group messages.  I made a basic design with weave fill using Janome MBX software, just like I have done several times before with no problems.  During stitch out the embroidery machine stopped while doing the design and gave no message on screen.  No broken thread and it had a full bobbin at the start.  I pushed the start button and the embroidery continued.  I stitched a block type name on a towel and had problem with first letter of 6 that I was working on.  Other 5 stitched with no problems. This design is the weave fill #1 that I have never had any issues with before.  Digitized and stabilized the same as I have done for many towels designs in the past.  
I just had the annual service done on my machine and there were no problems.  I have only done one other design on the machine since service and had the same issue with machine stopping but it was a very complicated design with top stitches that were too small and figured that was what caused it then. They were straight single line and small satin stitches so I figured that was the problem there and moved nodes further apart which seemed to stop the problem on that design.   
Any ideas on what would have caused the machine to stop?  Thanks for any help or advice on what may be wrong. Wonder if I should take it back to have the tech check it again but wanted to see if others had the same problem before I do that.  Thank you, Glenda


Re: for all MBX software users

Patricia Ward
 

Thank you for the explanation.  I probably will save this message and link as a just in case.

Pat


On Mon, Mar 25, 2013 at 1:07 PM, Jim_Stutsman <jim@...> wrote:
The download site is the manufacturer of the dongle that MBX uses, so they are the final authority on dongle connectivity. As Maggie says, it's good to keep the dongle driver current, but if MBX is working fine you probably don't need to do anything.

Generally when Janome does an update, they fold in the latest dongle driver. However they sometimes take a while to do that, particularly when a new version of Windows appears. For example, Windows 8 has been the version shipped with most computers for many months, but only recently did Janome release an updated dongle driver.

The other problem with dongle drivers is Microsoft. Many times in the past they have released a software update that breaks the dongle driver, and at least once they issued a dongle driver as part of an update that was broken. Whenever you find that your dongle will not light up, do as Maggie says and update the driver before attempting any other correction. Very often it will correct the problem.

--- In janome12000@..., Patricia Ward >
> Jim -- what say you about this?   I don't download anything until Jim gives
> it the two thumbs up and says ok.  My MBX is running fine on Windows 7 64
> bit... why do I need this?
>
> Pat
>
> On Mon, Mar 25, 2013 at 10:01 AM, maggiecoops wrote:
>
> > There is a new Dongle/hasp driver for windows users, here's the link
> > http://sentinelcustomer.safenet-inc.com/sentineldownloads/?s=&c=End+User&p=Sentinel+HASP+HL&o=all&t=all
> >  select the
> > Sentinel HASP/LDK Windows GUI Run-time Installer
> >  Windows , 13.2 MB, Version 6.56, Released 2013-03-20
> > you'll get a new screen, an end user product terms, scroll down thru it
> > and select I accept, then you should get a pop up dialogue box asking Run,
> > Save, Save as, select save as, and pop it on your desktop for ease of
> > finding. Depending on your browser settings you may not get the save
> > dialogue box in which case you have to find the download.
> >
> > Unzip the download, inside you will find the install icon, click on it,
> > you'll get a message saying it has detected a runtime driver and it has to
> > be removed, then it offers to remove it, say yes.  When its uninstalled
> > that it starts the install, accept the terms and conditions and just let it
> > do its own thing, then it will tell you its installed and you hit finish.
> >
> > You need to keep your Dongle/hasp driver updated, or you might find one
> > day even tho the dongle lights up the program wont launch. No amount of
> > deleting recovery files running revert, or re running the latest update to
> > access the repair option will make the program launch if the dongle/hasp
> > driver is out of date.
> >
> > NEVER uninstall MBX without first trying a Dongle/hasp updated driver,
> > running Revert, deleting recovery and Bak files, and re running the latest
> > MBX update to get the repair function. If the program still wont launch
> > contact tech support, who may or may not offer a remote PC support session.
> >
> > Maggie Cooper, (Bond's P Galore, LOL a septuagenarian Bond girl)
> >
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
>




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Re: for all MBX software users

Virginia
 

I did the update this morning and my software is running better than ever.  As Maggie says it is best to keep our computers, software programs and drivers up to date.  It is like buying a car and not putting gas in it.
 
Virginia
 
 
 

In a message dated 3/25/2013 1:07:13 P.M. Eastern Daylight Time, jim@... writes:
 

The download site is the manufacturer of the dongle that MBX uses, so they are the final authority on dongle connectivity. As Maggie says, it's good to keep the dongle driver current, but if MBX is working fine you probably don't need to do anything.

Generally when Janome does an update, they fold in the latest dongle driver. However they sometimes take a while to do that, particularly when a new version of Windows appears. For example, Windows 8 has been the version shipped with most computers for many months, but only recently did Janome release an updated dongle driver.

The other problem with dongle drivers is Microsoft. Many times in the past they have released a software update that breaks the dongle driver, and at least once they issued a dongle driver as part of an update that was broken. Whenever you find that your dongle will not light up, do as Maggie says and update the driver before attempting any other correction. Very often it will correct the problem.

--- In janome12000@..., Patricia Ward wrote:
>
> Jim -- what say you about this? I don't download anything until Jim gives
> it the two thumbs up and says ok. My MBX is running fine on Windows 7 64
> bit... why do I need this?
>
> Pat
>
> On Mon, Mar 25, 2013 at 10:01 AM, maggiecoops wrote:
>
> > There is a new Dongle/hasp driver for windows users, here's the link
> > http://sentinelcustomer.safenet-inc.com/sentineldownloads/?s=&c=End+User&p=Sentinel+HASP+HL&o=all&t=all
> > select the
> > Sentinel HASP/LDK Windows GUI Run-time Installer
> > Windows , 13.2 MB, Version 6.56, Released 2013-03-20
> > you'll get a new screen, an end user product terms, scroll down thru it
> > and select I accept, then you should get a pop up dialogue box asking Run,
> > Save, Save as, select save as, and pop it on your desktop for ease of
> > finding. Depending on your browser settings you may not get the save
> > dialogue box in which case you have to find the download.
> >
> > Unzip the download, inside you will find the install icon, click on it,
> > you'll get a message saying it has detected a runtime driver and it has to
> > be removed, then it offers to remove it, say yes. When its uninstalled
> > that it starts the install, accept the terms and conditions and just let it
> > do its own thing, then it will tell you its installed and you hit finish.
> >
> > You need to keep your Dongle/hasp driver updated, or you might find one
> > day even tho the dongle lights up the program wont launch. No amount of
> > deleting recovery files running revert, or re running the latest update to
> > access the repair option will make the program launch if the dongle/hasp
> > driver is out of date.
> >
> > NEVER uninstall MBX without first trying a Dongle/hasp updated driver,
> > running Revert, deleting recovery and Bak files, and re running the latest
> > MBX update to get the repair function. If the program still wont launch
> > contact tech support, who may or may not offer a remote PC support session.
> >
> > Maggie Cooper, (Bond's P Galore, LOL a septuagenarian Bond girl)
> >
> >
> >
> > ------------------------------------
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
>


Re: for all MBX software users

Jim_Stutsman <jim@...>
 

The download site is the manufacturer of the dongle that MBX uses, so they are the final authority on dongle connectivity. As Maggie says, it's good to keep the dongle driver current, but if MBX is working fine you probably don't need to do anything.

Generally when Janome does an update, they fold in the latest dongle driver. However they sometimes take a while to do that, particularly when a new version of Windows appears. For example, Windows 8 has been the version shipped with most computers for many months, but only recently did Janome release an updated dongle driver.

The other problem with dongle drivers is Microsoft. Many times in the past they have released a software update that breaks the dongle driver, and at least once they issued a dongle driver as part of an update that was broken. Whenever you find that your dongle will not light up, do as Maggie says and update the driver before attempting any other correction. Very often it will correct the problem.

--- In janome12000@yahoogroups.com, Patricia Ward <ward.pm@...> wrote:

Jim -- what say you about this? I don't download anything until Jim gives
it the two thumbs up and says ok. My MBX is running fine on Windows 7 64
bit... why do I need this?

Pat

On Mon, Mar 25, 2013 at 10:01 AM, maggiecoops <maggiecoops@...>wrote:

There is a new Dongle/hasp driver for windows users, here's the link
http://sentinelcustomer.safenet-inc.com/sentineldownloads/?s=&c=End+User&p=Sentinel+HASP+HL&o=all&t=all
select the
Sentinel HASP/LDK Windows GUI Run-time Installer
Windows , 13.2 MB, Version 6.56, Released 2013-03-20
you'll get a new screen, an end user product terms, scroll down thru it
and select I accept, then you should get a pop up dialogue box asking Run,
Save, Save as, select save as, and pop it on your desktop for ease of
finding. Depending on your browser settings you may not get the save
dialogue box in which case you have to find the download.

Unzip the download, inside you will find the install icon, click on it,
you'll get a message saying it has detected a runtime driver and it has to
be removed, then it offers to remove it, say yes. When its uninstalled
that it starts the install, accept the terms and conditions and just let it
do its own thing, then it will tell you its installed and you hit finish.

You need to keep your Dongle/hasp driver updated, or you might find one
day even tho the dongle lights up the program wont launch. No amount of
deleting recovery files running revert, or re running the latest update to
access the repair option will make the program launch if the dongle/hasp
driver is out of date.

NEVER uninstall MBX without first trying a Dongle/hasp updated driver,
running Revert, deleting recovery and Bak files, and re running the latest
MBX update to get the repair function. If the program still wont launch
contact tech support, who may or may not offer a remote PC support session.

Maggie Cooper, (Bond's P Galore, LOL a septuagenarian Bond girl)



------------------------------------

Yahoo! Groups Links




Re: for all MBX software users

Patricia Ward
 

Jim -- what say you about this?   I don't download anything until Jim gives it the two thumbs up and says ok.  My MBX is running fine on Windows 7 64 bit... why do I need this? 

Pat


On Mon, Mar 25, 2013 at 10:01 AM, maggiecoops <maggiecoops@...> wrote:
There is a new Dongle/hasp driver for windows users, here's the link http://sentinelcustomer.safenet-inc.com/sentineldownloads/?s=&c=End+User&p=Sentinel+HASP+HL&o=all&t=all
 select the
Sentinel HASP/LDK Windows GUI Run-time Installer
 Windows , 13.2 MB, Version 6.56, Released 2013-03-20
you'll get a new screen, an end user product terms, scroll down thru it and select I accept, then you should get a pop up dialogue box asking Run, Save, Save as, select save as, and pop it on your desktop for ease of finding. Depending on your browser settings you may not get the save dialogue box in which case you have to find the download.

Unzip the download, inside you will find the install icon, click on it, you'll get a message saying it has detected a runtime driver and it has to be removed, then it offers to remove it, say yes.  When its uninstalled that it starts the install, accept the terms and conditions and just let it do its own thing, then it will tell you its installed and you hit finish.

You need to keep your Dongle/hasp driver updated, or you might find one day even tho the dongle lights up the program wont launch. No amount of deleting recovery files running revert, or re running the latest update to access the repair option will make the program launch if the dongle/hasp driver is out of date.

NEVER uninstall MBX without first trying a Dongle/hasp updated driver, running Revert, deleting recovery and Bak files, and re running the latest MBX update to get the repair function. If the program still wont launch contact tech support, who may or may not offer a remote PC support session.

Maggie Cooper, (Bond's P Galore, LOL a septuagenarian Bond girl)



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for all MBX software users

maggie cooper
 

There is a new Dongle/hasp driver for windows users, here's the link http://sentinelcustomer.safenet-inc.com/sentineldownloads/?s=&c=End+User&p=Sentinel+HASP+HL&o=all&t=all
select the
Sentinel HASP/LDK Windows GUI Run-time Installer
Windows , 13.2 MB, Version 6.56, Released 2013-03-20
you'll get a new screen, an end user product terms, scroll down thru it and select I accept, then you should get a pop up dialogue box asking Run, Save, Save as, select save as, and pop it on your desktop for ease of finding. Depending on your browser settings you may not get the save dialogue box in which case you have to find the download.

Unzip the download, inside you will find the install icon, click on it, you'll get a message saying it has detected a runtime driver and it has to be removed, then it offers to remove it, say yes. When its uninstalled that it starts the install, accept the terms and conditions and just let it do its own thing, then it will tell you its installed and you hit finish.

You need to keep your Dongle/hasp driver updated, or you might find one day even tho the dongle lights up the program wont launch. No amount of deleting recovery files running revert, or re running the latest update to access the repair option will make the program launch if the dongle/hasp driver is out of date.

NEVER uninstall MBX without first trying a Dongle/hasp updated driver, running Revert, deleting recovery and Bak files, and re running the latest MBX update to get the repair function. If the program still wont launch contact tech support, who may or may not offer a remote PC support session.

Maggie Cooper, (Bond's P Galore, LOL a septuagenarian Bond girl)


Re: Stitch issue on 7700

Karen
 

When you use the dual feed foot on the 7700 your needle position setting for the 1/4 inch dual feed foot is 5.5. If the normal "O" 1/4 inch foot is used than the single stitch needle plate can be engaged.

--- In janome12000@yahoogroups.com, Fmjfrazier@... wrote:

We are talking about the 7700. Not the 12,000.




In a message dated 3/24/2013 7:32:50 P.M. Eastern Daylight Time,
maddieandbud@... writes:




i think when you use the dual feed 1/4 inch piecing foot, your needle
position moves to the right and you can't use your single stitch needle plate.

--- In _janome12000@yahoogroups.com_ (mailto:janome12000@yahoogroups.com) ,
Fmjfrazier@ wrote:

When using the dual feed foot for piecing stitch be sure you engage the
dual feed foot and carefully switch to the single hole plate. That may
help.
Be sure you are using the right size needle and that there is no burr on
the needle.

Virginia


In a message dated 3/23/2013 4:59:18 P.M. Eastern Daylight Time,
pjrulo@ writes:




Jim,

My question is for the 7700 machine and I'm, hoping you might have some
ideas as to what could cause my issue. I'm using Masterpiece thread,
accufeed
1/4 inch foot on quilt stitch 93 piecing quilts. I thought the machine
needed to be serviced so I took it in for maintenance. The top thread
was
making a tiny loop on the bottom fabric every once in a while. When it
came
back from the technician at first it would sew about 2 inches then the
stitches would get very tiny and the fabric wouldn't feed thru. I
rethreaded,
changed the needle, turned it off, turned it on, changed the top tension
to 6
and finally it stopped doing this but now it does the little top loop on
the
bottom side about every 2 inches. I spent most of the afternoon
yesterday
at the shop. They tried everything, changed the foot, changed the bobbin
case, all sorts of other things and finally told me I had to leave the
machine. They were going to call Janome. Do you have any idea what could
cause t
his issue? Your opinion is very much appreciated!

BTW - I love the Volume 1 video guide for the 12000, can't wait to see
the
next one!

Thanks!
Pam


Re: 12000 stops during embroidery

oddduck25
 

My machine has done this. It's checking the bobbin. It seems like it kind of randomly does it. It always checks it between colors and when I stop it, but a few times it's completely stopped during the embroidery, checked the bobbin, and started again. My guess is that if you're doing entire designs in one color, that's enough stitches without a stop command that it will stop itself to check the bobbin. Clever machine.

-Whitney


Re: Software issue

maggie cooper
 

Perhaps another member (Bond calling P.Galore!) can assist you directly.
 
Oh James, I knew you'd call one day
 
Can do Jim,  
Mags