Date   

Re: Machine freeze

Jim_Stutsman <jim@...>
 

Woohoo! Good tip Sue!

--- In janome12000@..., "Sue Sweet" <ssweet4@...> wrote:

Jim, you can change the background of the grid in the Edit screen. Go to the rainbow as if you want to change a colour in the design and there is an icon in the top right that represents the grid. Select it and then select your choice of colour for the grid area. This colour will also be brought in to the ready to sew screen.If you want to change back to white again there is a default option on the lower left of the screen. HTH.
Sue

From: Jim_Stutsman
Sent: Thursday, 25 October 2012 9:00 AM
To: janome12000@...
Subject: [janome12000] Re: Machine freeze


So I guess you need to repair the dress for "crocodile tears"? Sorry, couldn't resist!

You can change the colors of the background of the embroidery screen, as per page 24 of the manual. However I don't think this will change the color of the embroidery hoop in the EDIT mode or the Ready to Sew screen. In those two instances the background behind the design(s) is white, so light colors (sorry, colours) are hard to distinguish.

--- In mailto:janome12000%40yahoogroups.com, "mc11000jes" <joan.e.smith@> wrote:

Hi,
Got back from Cairns late Tuesday and yesterday followed your link and downloaded the update. Did update again with a great deal of dread (kept thinking I couldn't be unlucky enough to have memory board troubles two machines in a row - the board had had to be replaced on the MC11000). The update this time (3rd time) started within seconds and went all the way though without a hitch, turned machine off and then on again and straight into the set menu - no problems. It is with great relief that option 5 worked. Thankyou.

Mind you came back with whole other problem to repair my nieces wedding dress as unwanted guest interupted the wedding on the beach - a salt water crocodile - and her dress got torn in our fast exit. Wedding photos will be delayed whilst I try to figure out how to hide the tears by doing lace embroidery over them. Oh well they will certainly have a tale to tell their children and grandchildren in many years to come.

New query - is there a way to put a colour in the background of the embroidery screen as have trouble seeing light colours on a light background.

Joan


Re: Machine freeze

Sue Sweet
 

Jim, you can change the background of the grid in the Edit screen. Go to the rainbow as if you want to change a colour in the design and there is an icon in the top right that represents the grid. Select it and then select your choice of colour for the grid area. This colour will also be brought in to the ready to sew screen.If you want to change back to white again there is a default option on the lower left of the screen. HTH.
Sue
 
Sent: Thursday, 25 October 2012 9:00 AM
Subject: [janome12000] Re: Machine freeze
 
 

So I guess you need to repair the dress for "crocodile tears"? Sorry, couldn't resist!

You can change the colors of the background of the embroidery screen, as per page 24 of the manual. However I don't think this will change the color of the embroidery hoop in the EDIT mode or the Ready to Sew screen. In those two instances the background behind the design(s) is white, so light colors (sorry, colours) are hard to distinguish.


--- In mailto:janome12000%40yahoogroups.com, "mc11000jes" wrote:
>
> Hi,
> Got back from Cairns late Tuesday and yesterday followed your link and downloaded the update. Did update again with a great deal of dread (kept thinking I couldn't be unlucky enough to have memory board troubles two machines in a row - the board had had to be replaced on the MC11000). The update this time (3rd time) started within seconds and went all the way though without a hitch, turned machine off and then on again and straight into the set menu - no problems. It is with great relief that option 5 worked. Thankyou.
>
> Mind you came back with whole other problem to repair my nieces wedding dress as unwanted guest interupted the wedding on the beach - a salt water crocodile - and her dress got torn in our fast exit. Wedding photos will be delayed whilst I try to figure out how to hide the tears by doing lace embroidery over them. Oh well they will certainly have a tale to tell their children and grandchildren in many years to come.
>
> New query - is there a way to put a colour in the background of the embroidery screen as have trouble seeing light colours on a light background.
>
> Joan


Re: Machine freeze

Jim_Stutsman <jim@...>
 

So I guess you need to repair the dress for "crocodile tears"? Sorry, couldn't resist!

You can change the colors of the background of the embroidery screen, as per page 24 of the manual. However I don't think this will change the color of the embroidery hoop in the EDIT mode or the Ready to Sew screen. In those two instances the background behind the design(s) is white, so light colors (sorry, colours) are hard to distinguish.

--- In janome12000@..., "mc11000jes" <joan.e.smith@...> wrote:

Hi,
Got back from Cairns late Tuesday and yesterday followed your link and downloaded the update. Did update again with a great deal of dread (kept thinking I couldn't be unlucky enough to have memory board troubles two machines in a row - the board had had to be replaced on the MC11000). The update this time (3rd time) started within seconds and went all the way though without a hitch, turned machine off and then on again and straight into the set menu - no problems. It is with great relief that option 5 worked. Thankyou.

Mind you came back with whole other problem to repair my nieces wedding dress as unwanted guest interupted the wedding on the beach - a salt water crocodile - and her dress got torn in our fast exit. Wedding photos will be delayed whilst I try to figure out how to hide the tears by doing lace embroidery over them. Oh well they will certainly have a tale to tell their children and grandchildren in many years to come.

New query - is there a way to put a colour in the background of the embroidery screen as have trouble seeing light colours on a light background.

Joan


Re: Machine freeze

mc11000jes <joan.e.smith@...>
 

Hi,
Got back from Cairns late Tuesday and yesterday followed your link and downloaded the update. Did update again with a great deal of dread (kept thinking I couldn't be unlucky enough to have memory board troubles two machines in a row - the board had had to be replaced on the MC11000). The update this time (3rd time) started within seconds and went all the way though without a hitch, turned machine off and then on again and straight into the set menu - no problems. It is with great relief that option 5 worked. Thankyou.

Mind you came back with whole other problem to repair my nieces wedding dress as unwanted guest interupted the wedding on the beach - a salt water crocodile - and her dress got torn in our fast exit. Wedding photos will be delayed whilst I try to figure out how to hide the tears by doing lace embroidery over them. Oh well they will certainly have a tale to tell their children and grandchildren in many years to come.

New query - is there a way to put a colour in the background of the embroidery screen as have trouble seeing light colours on a light background.

Joan

--- In janome12000@..., "Jim_Stutsman" <jim@...> wrote:

I believe that your upgrade problem was a symptom, not the cause. Getting "Insufficient memory" on the SET screen would indicate a malfunction. Here's what I would suggest:

1. Download the upgrade yourself: http://www.janome.co.jp/e/e_downloads/mc12000v110.html

2. Follow the instructions to get the update on a flash drive and install it.

3. If the upgrade fails to install, then it's clear that the "A" board is not working correctly. Your dealer should replace it under warranty.

4. If it does install, but the SET screen still fails to function, again the "A" board should be replaced.

5. If it does install, and no problems are experienced, then I would chalk it up to a bad upgrade the first time and go on to enjoy your machine.

Fingers crossed for #5!

--- In janome12000@..., "mc11000jes" <joan.e.smith@> wrote:

Hi

There has been some talk about computer freeze but my problem is a bit different. A while ago the head demonstrator (Sydney) was giving a powerpoint demo of the changes for the last upgade on the MC12000. There were about 5 or 6 people in the class and she did the upgrade with us. I mean that she supplied the upgrade on a flash drive and told us to hold two buttons. Mine was the only one that didn't tke the first time so she told me I hadn't held the two buttons - well my sore fingers said otherwise but - whatever. The upgrade was done again in the shop. I came home and didn't use the machine for several weeks as I was madly quilting a signature quilt for a male 21st birthday. Tkhe next time I used my machine and went into setup in the embroidery mode it froze and said something about "insufficent memory". The only way out of it was to turn the machine off then on again. This happens every time I go into setup although it allows me to get as far as the brands of thread before freezing. I looked in the section where I had saved one and one only embroidery and it says it has taken up 0.3mb of memory. Have sent a query to Janome but no reply.

My logic says it has something to do with the upgrade to 1.10 am I correct and if so how do I fix it?? If my logic is incorrect any other ideas. Help please as getting very frustrated.

Second query is there a PDF file for the MC7700 and if so where would I find it as would like to download it (I have a IPad and my husband just bought himself a Toshiba tablet I can "borrow" sort of like he "borrows" my IPad).

Won't be able to answer for a couple of days as heading off to Cairns for a wedding tomorrow - will definitely be using the insect repellant as perfume of choice as wedding is on the beach.

Joan


Re: 12000 "freezing"

vicki chrobak
 

On 10/24/2012 12:43 PM, janetpiekarski wrote:
It seems that if the sewing machine and the computer are connected and the computer is allowed to go into "hibernation" mode (when you actually have to press the on button to wake it up when it will go back to the Link), the sewing machine will lock up no matter what it's doing. The interim solution(until Janome writes a fix) is to unplug the computer from the machine after you send a design over. Keep in mind that this can't happen as long as the computer is active (like when you're editing or using the remote feature where the computer follows along as your machine is stitching.
Anyone who has experienced that freezing problem and has taken it to the dealer won't get satisfaction because the dealer will never have a computer hooked up to your machine.
Janet, Just out of curiosity, can I ask you what advantage you find by keeping computer connected when you aren't editing or watching a stitchout? I've never had the need/desire to use the cable method, only USB. From your previous posts, it seems you've had Janomes for awhile and I'm fairly new to them so please forgive me if this is an ignorant question.

--
Vicki Jo


Re: freezing

Angela Maneth <amm2043@...>
 

Hi,
I have encountered this problem when hooking up laptop to multihead commercial embroidery machines. This is "fixed" by turning off the hiberbnation or economy mode in your control panel under System and Security/Power Options/Change when your computer sleeps. Change it to "Never" in both battery and plugged in mode or the longest time you think you may be hooked to your machine.
 
Hope this helps.
 
Angie
 


12000 "freezing"

janetpiekarski
 

It seems that if the sewing machine and the computer are connected and the computer is allowed to go into "hibernation" mode (when you actually have to press the on button to wake it up when it will go back to the Link), the sewing machine will lock up no matter what it's doing. The interim solution(until Janome writes a fix) is to unplug the computer from the machine after you send a design over. Keep in mind that this can't happen as long as the computer is active (like when you're editing or using the remote feature where the computer follows along as your machine is stitching.
Anyone who has experienced that freezing problem and has taken it to the dealer won't get satisfaction because the dealer will never have a computer hooked up to your machine.


Re: Windows 8

Jim_Stutsman <jim@...>
 

Most places are still selling computers with Windows 7, which will run all of your software. I would avoid going to Windows 8, not because it won't work with your software, but because it is so radically different from what you know that you will tear your hair out trying to use it. Personally I would get one of the new Mac minis announced today and install XP on it using VMware Fusion. Your husband could do that for you, and you'd still have XP, but it would be more stable and you could back it up by copying one file.

--- In janome12000@..., "chrysanthaa" <chrysanthaa@...> wrote:

Guess who needs a new computer...
I'm currently running XP..(computer is doing funny things, husbeast says it's time to bury it)
Can I run my Janome 11000 software with 8 or do I need something else ?
if you know anything about BuzzXplore (V2) I also run that ???

thanks,
Kath

(husbeast is a geek, but he doesn't run anything on my computer, he just keeps it 'clean and up to date'. He has a Mac Air, plus a Dell Laptop, plus 4 desk tops he keeps. He's running Windows 8 on one of them and likes it, but he likes his Mac more...I'm not a fan of Mac's and have a terrible time with my computers anyway...but he's convinced that I can learn to run a Mac if I need to...hahahahahahaha, yeah !)
thanks much more...


Windows 8

chrysanthaa
 

Guess who needs a new computer...
I'm currently running XP..(computer is doing funny things, husbeast says it's time to bury it)
Can I run my Janome 11000 software with 8 or do I need something else ?
if you know anything about BuzzXplore (V2) I also run that ???

thanks,
Kath

(husbeast is a geek, but he doesn't run anything on my computer, he just keeps it 'clean and up to date'. He has a Mac Air, plus a Dell Laptop, plus 4 desk tops he keeps. He's running Windows 8 on one of them and likes it, but he likes his Mac more...I'm not a fan of Mac's and have a terrible time with my computers anyway...but he's convinced that I can learn to run a Mac if I need to...hahahahahahaha, yeah !)
thanks much more...


11000

Frances
 

I'm up and running again! Thanks very much, Jim!


Re: 11000 question

Jim_Stutsman <jim@...>
 

If you saw the OrdF folder, then you opened ORD instead of EMB at the base of the USB drive. All embroidery is in folders and each of those folders must be in EMB. Worst case, you may have to format your USB drive in the machine again. Then be sure to put your designs in EmbF (which is INSIDE EMB), or create a new folder (INSIDE EMB) to put them in.

--- In janome12000@..., "Frances" <Ftparenteau@...> wrote:

Hi Jim,
After a computer crash this summer, I got a new computer (64bit) and downloaded the 11000 disks and 3.0 upgrade. USB is formatted. I opened the USB in the machine and the screen only reads the folder Ordf. I know that I had Embl in my old computer and I could take the UBS to the machine and stitch out whatever embroidery I wanted. The new computer also says that although the .jef files are there and I can see them in Buzz Tools, but Windows 7 says they can't open them. I've done something wrong (a senior moment?) Any suggestions? Thanks in advance,
Frances


11000 question

Frances
 

Hi Jim,
After a computer crash this summer, I got a new computer (64bit) and downloaded the 11000 disks and 3.0 upgrade. USB is formatted. I opened the USB in the machine and the screen only reads the folder Ordf. I know that I had Embl in my old computer and I could take the UBS to the machine and stitch out whatever embroidery I wanted. The new computer also says that although the .jef files are there and I can see them in Buzz Tools, but Windows 7 says they can't open them. I've done something wrong (a senior moment?) Any suggestions? Thanks in advance,
Frances


Re: dual feed

vaughnthompson58
 

Yes, I too have had the same problem with the 12000. I hope Janome will soon come out with a fix for us. It seems that way too many are having the same issue.

 

 

Life is not about waiting for the storms to pass....

it's about learning how to dance in the rain!

 


Re: 11000 Clothsetter

cladydi328@...
 

Thank you Jim for the answer. Only hoping.


-----Original Message-----
From: Jim_Stutsman
To: janome12000
Sent: Fri, Oct 19, 2012 2:17 pm
Subject: [janome12000] Re: 11000 Clothsetter

 
No, there is no Clothsetter from any previous model that is compatible with the 12000.

--- In janome12000@..., cladydi328@... wrote:
>
>
>
> Does anyone know if the clothsetter that was with the MC11000, will it work on the 12000?
> If it will I will keep it instead of selling it with the 11000.
> Thank you,
> Diane in NC


Re: 11000 Clothsetter

Jim_Stutsman <jim@...>
 

No, there is no Clothsetter from any previous model that is compatible with the 12000.

--- In janome12000@..., cladydi328@... wrote:



Does anyone know if the clothsetter that was with the MC11000, will it work on the 12000?
If it will I will keep it instead of selling it with the 11000.
Thank you,
Diane in NC


Re: Remote Thread Cutting Pedal

cladydi328@...
 

 
Does anyone know if the clothsetter that was with the MC11000, will it work on the 12000?
If it will I will keep it instead of selling it with the 11000.
Thank you,
Diane in NC

-----Original Message-----
From: berninahusq
To: janome12000
Sent: Fri, Oct 19, 2012 12:06 pm
Subject: [janome12000] Re: Remote Thread Cutting Pedal

 


--- In janome12000@..., "Jim_Stutsman" wrote:
>
> While the 8200/8900 machines were based on the 12000, the thread cutting port almost certainly requires hardware that the 12000 does not have. It would also require a software update to the 12000 to implement such a port.
>
That was my concern as well. I visited my dealer today to pick up the rest of the other things that I ordered that they did not have in stock when I bought the MC12000 (all the optional 9mm and Acufeed feet, Acufil Quilting Kit, quilt binder set, hard trolley case, 5-thread spool stand, blue low tension bobbin case, etc.). I wanted to have have all the presser feet and accessories for my MC12000 like I do for all my BERNINAs, Pfaffs, Vikings and Elnas.

I asked my dealer if the large foot control and remote cutter would work on the MC12000. She said that Janome told her that the large foot control and remote cutter will work on all Janomes with the automatic thread cutter, including the MC12000 without a firmware update. (Interesting I thought!) She had a MC8900 on display and showed me the large foot control that came with it and showed me where the remote cutter port was on the side where the remote cutter would plug into it. My large foot control and remote cutter are on back order, as well as the Clothsetter for the MC12000 which will be available this Winter. So on faith from what Janome told my dealer, I will report how it works on my MC12000 as soon as I get it.


Re: Remote Thread Cutting Pedal

berninahusq
 

--- In janome12000@..., "Jim_Stutsman" <jim@...> wrote:

While the 8200/8900 machines were based on the 12000, the thread cutting port almost certainly requires hardware that the 12000 does not have. It would also require a software update to the 12000 to implement such a port.
That was my concern as well. I visited my dealer today to pick up the rest of the other things that I ordered that they did not have in stock when I bought the MC12000 (all the optional 9mm and Acufeed feet, Acufil Quilting Kit, quilt binder set, hard trolley case, 5-thread spool stand, blue low tension bobbin case, etc.). I wanted to have have all the presser feet and accessories for my MC12000 like I do for all my BERNINAs, Pfaffs, Vikings and Elnas.

I asked my dealer if the large foot control and remote cutter would work on the MC12000. She said that Janome told her that the large foot control and remote cutter will work on all Janomes with the automatic thread cutter, including the MC12000 without a firmware update. (Interesting I thought!) She had a MC8900 on display and showed me the large foot control that came with it and showed me where the remote cutter port was on the side where the remote cutter would plug into it. My large foot control and remote cutter are on back order, as well as the Clothsetter for the MC12000 which will be available this Winter. So on faith from what Janome told my dealer, I will report how it works on my MC12000 as soon as I get it.


Re: dual feed

linynp
 

Yup but it was operator error LOL!  Totally my fault.  Although, if you think about it a large thick quilt, when not engaged or properly attached dual feed, can cause it to pop out in theory IMHO.

Nancy


Re: dual feed

Cheryl Paul
 

Hi Ginger,

Now I understand, why you aren't happy with the acuflex system. That has never happened to me but I must say I haven't used the system all that often. I am using it though to sew a fleece called "PT Power Shield". So far all has gone well with seaming and top stitching. I'm using a Schmetz #14 microtex needle and I'm not sure that is the right one, but I haven't had any skipped stitches that I can see - that isn't easy as black is a difficult fabric as it absorbs ALL the light. I'm also using the wide foot.

Another thing I've tried was seaming my Tumbling Blocks from the "Not Your Grandmother's Tumbling Blocks" by Marci Baker. I am amazed at how accurate the sewing is on this wonderful machine. I do have to admit that I didn't try it on my 7700 and I think I will do that, just to make a good comparison.

What I have done on my 7700 was to sew a binding on 2 quilts, using the binder attachment. I have the sewing table for this machine and I must say that I was really impressed with both the attachment and the combo of 7700 and table. It is exactly the right height for me and the space even though it is narrow was perfect. One quilt was a large crib and the other a single bed size. I haven't tried anything larger yet, but I will. I want to use my 12000 also for this but I have to figure out a way to get to the right height. My space for doing bulky work is just to high - probably is for sewing to, but I up and down to the iron several times in an hour, where as you aren't when sewing on a binding - shoulders get sore when I'm at the machine to long. I guess that means time to fix the counter, but it is built in.

Cheryl - Saskatoon

--- In janome12000@..., Fmjfrazier@... wrote:

I know exactly what you mean. I am truly not impressed with the
attachment and how it works. I have the 7700 and decided that the dual feed was
much better than my 12,000, Just a small hint the new machine coming out
October 20th to replace the 7700 which I believe is called the 8700 has the
same foot set up as the 12,000. I have decided the 7700 is the better and I
am going to keep my 7700 for a long time

Virginia.

In a message dated 10/17/2012 5:00:42 P.M. Eastern Daylight Time,
qpierce@... writes:




Hi,

Has anyone ever had a problem with the dual feed device popping out so
that it isn't engaged? I did alot of in the ditch and was having problems with
the feed and realized that it had popped out so I have to keep checking
the back of the foot where it attaches on the bar to make sure it is still
engaged.


Re: dual feed

qpierce@sbcglobal.net <qpierce@...>
 

--- In janome12000@..., "qpierce@..." <qpierce@...> wrote:

Hi,

Has anyone ever had a problem with the dual feed device popping out so that it isn't engaged? I did alot of in the ditch and was having problems with the feed and realized that it had popped out so I have to keep checking the back of the foot where it attaches on the bar to make sure it is still engaged.
Thank you for the replies. Now I know I am not crazy! I have only had the 12000 for a month or so. I have had 6600 in the past and as much of a pain it was to put the dual feed on it did great. I was just at my dealers yesterday complaining about it and we looked at the 8900 and we had a hard time getting it to unengage. I will tell him about your responses and he will call Janome with the complaint.