Date   

Re: Janome Memory Craft 11000

Patricia Ward
 

Katz, 

I tried to email you privately about an 11000 that I have for sale; the email address would not send.  If you would like details please email me at 
<ward.pm@...> so I can get your email. 

Thanks,
Pat Ward 

On Mon, Nov 15, 2021 at 9:13 PM katz11west via groups.io <katz11west=yahoo.com@groups.io> wrote:
Thank you, yes I have been checking FB marketplace and Craigslist.  I have looked at a couple of online dealers that sell refurbished machines but that particular one is not available right now.  thanks for the suggestions.  I will definitely let you know when I locate that one or similar one.


Re: iPad stitch file display

Jim Stutsman
 

Mattes, author of StitchBuddy, follows this list so I'm sure he will jump in. The basic problem is that within an iOS app the developer can specify a specific file type and provide an icon for that type. However a subsequent app can also do the same thing for the same type. Whichever one is installed last wins. This is the same situation that happens on Windows, but Apple does not give you the ability to specify which app will have the privilege of being the icon provider. You might be tempted to remove an app, then reinstall it to make it the latest. However there is a danger with this, because removing an app also removes all of its data files, be they on the iPad or iCloud. Don't remove an app until you have backed up all the files you want to keep.


iPad stitch file display

Pixey
 

I know people have talked about losing their stitch file icon images on PCs, but I have now had it happen on my iPad.

I have put my designs up in folders on my iCloud Drive for ease of sending to my 1500p & S9. I have StitchBuddy Pro for iPad as well as AcuEdit. The last time I viewed my files in the folders app, I saw the images because of the latest StitchBuddy update. But I went in yesterday and now all I get is the AcuEdit icon. I think I had used AcuEdit to send a design to my machine. I went into StitchBuddy and played around (on the “last program accessed” theory) but that did not work.

Any tips on how to reset it to get StitchBuddy back primary for viewing the files.

Thanks,
Pixey


Re: Janome Memory Craft 11000

Virginia
 

That price is way too high. Even with the included items
 Check with a dealer perhaps they may have a newer e.g. 12000 or even the 15 000 that include all accessories and more hoops.



Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: "Cat - N via groups.io" <navillusc@...>
Date: 11/15/21 9:54 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Janome Memory Craft 11000

There is a Janome 11000 on eBay...it’s not the price you were planning to pay at the estate sale…in Woodbridge, CT:


It’s a v.1 model as manufactured (grey accent color…v.2 SE version is black), but it has an ‘offer’ button in the ad, and you can contact the seller with questions...such as whether or not it has been upgraded.  It is possible to upgrade to v.3 (Professional Quilt Kit)...although I don't know if that kit is available anymore.  But, I have a 11000 and I upgraded mine to v.3 several years ago...it was upgraded from the original v.1 to v.2 by a dealer before I got it.

- Cat (FL)


-----Original Message-----
From: katz11west via groups.io <katz11west@...>
To: onlinesewing-janome@groups.io
Sent: Mon, Nov 15, 2021 9:13 pm
Subject: Re: [onlinesewing-janome] Janome Memory Craft 11000

Thank you, yes I have been checking FB marketplace and Craigslist.  I have looked at a couple of online dealers that sell refurbished machines but that particular one is not available right now.  thanks for the suggestions.  I will definitely let you know when I locate that one or similar one.


Re: Janome Memory Craft 11000

Cat - N
 

There is a Janome 11000 on eBay...it’s not the price you were planning to pay at the estate sale…in Woodbridge, CT:


It’s a v.1 model as manufactured (grey accent color…v.2 SE version is black), but it has an ‘offer’ button in the ad, and you can contact the seller with questions...such as whether or not it has been upgraded.  It is possible to upgrade to v.3 (Professional Quilt Kit)...although I don't know if that kit is available anymore.  But, I have a 11000 and I upgraded mine to v.3 several years ago...it was upgraded from the original v.1 to v.2 by a dealer before I got it.

- Cat (FL)


-----Original Message-----
From: katz11west via groups.io <katz11west@...>
To: onlinesewing-janome@groups.io
Sent: Mon, Nov 15, 2021 9:13 pm
Subject: Re: [onlinesewing-janome] Janome Memory Craft 11000

Thank you, yes I have been checking FB marketplace and Craigslist.  I have looked at a couple of online dealers that sell refurbished machines but that particular one is not available right now.  thanks for the suggestions.  I will definitely let you know when I locate that one or similar one.


Re: Janome Memory Craft 11000

katz11west
 

Thank you, yes I have been checking FB marketplace and Craigslist.  I have looked at a couple of online dealers that sell refurbished machines but that particular one is not available right now.  thanks for the suggestions.  I will definitely let you know when I locate that one or similar one.


Re: Janome Memory Craft 11000

Ceil J
 

Lorrie,
While it's disappointing that you didn't get the machine that you wanted for what seems to be a great price, consider that it's possible that it needed some major work to run well.  I've often found that some things that I thought were major disappointments turned out to be just the start of something better.  In some cases, much, much better!  Again, you don't know what problems that machine may have had or might develop. 
I do understand that they sold it to the first person who showed up with the cash.  It's the old "bird in the hand" theme, so don't fret about that. 
I'd rather buy a used machine from a dealer who has made sure it's running well and who can ensure that it doesn't become a doorstop in the near future.
Ceil


On Mon, Nov 15, 2021 at 10:12 AM Cat - N via groups.io <navillusc=netscape.net@groups.io> wrote:
Oh how awful for you!  I am so sorry. I don’t know how you’re searching for an 11000, and you probably know about the usual routes like eBay and Craigslist, etc., but have you considered contacting local dealers/repair shops (all brands), or places where lessons are offered?  Or online dealers who would ship one to you if they had a machine available from trade, etc.?

Good luck…I’d love to know when you find what you’re looking for. 

- Cat

Typos courtesy of autocorrect. 



On Nov 15, 2021 at 8:25 AM, <katz11west via groups.io> wrote:

Found one last weekend at an estate sale.  $600.00.  Was scheduled to go back following day to see it plugged in and working.  Been texting person running sale that I would definitely buy it if it was in working condition.  Texted her following morning @ 8:30  told her I would be there between 9 and 9:30.  (sale opened at 9:00)   She said a lot of people already there and come as soon as possible.  When I got there people were loading it up ...I asked  why?  They gave here full price .  ???   Anyhow I was so disappointed in what happened.  Had my heart set on owning it.
So I am now looking to find one in my area. Don't know that I can even post this on this forum so I apologize if I am off topic.
I live in the Tampa, St Pete area of Florida if there is someone looking to sell one in excellent condition.

Lorrie


Re: Janome Memory Craft 11000

Cat - N
 

Oh how awful for you!  I am so sorry. I don’t know how you’re searching for an 11000, and you probably know about the usual routes like eBay and Craigslist, etc., but have you considered contacting local dealers/repair shops (all brands), or places where lessons are offered?  Or online dealers who would ship one to you if they had a machine available from trade, etc.?

Good luck…I’d love to know when you find what you’re looking for. 

- Cat

Typos courtesy of autocorrect. 



On Nov 15, 2021 at 8:25 AM, <katz11west via groups.io> wrote:

Found one last weekend at an estate sale.  $600.00.  Was scheduled to go back following day to see it plugged in and working.  Been texting person running sale that I would definitely buy it if it was in working condition.  Texted her following morning @ 8:30  told her I would be there between 9 and 9:30.  (sale opened at 9:00)   She said a lot of people already there and come as soon as possible.  When I got there people were loading it up ...I asked  why?  They gave here full price .  ???   Anyhow I was so disappointed in what happened.  Had my heart set on owning it.
So I am now looking to find one in my area. Don't know that I can even post this on this forum so I apologize if I am off topic.
I live in the Tampa, St Pete area of Florida if there is someone looking to sell one in excellent condition.

Lorrie


Janome Memory Craft 11000

katz11west
 

Found one last weekend at an estate sale.  $600.00.  Was scheduled to go back following day to see it plugged in and working.  Been texting person running sale that I would definitely buy it if it was in working condition.  Texted her following morning @ 8:30  told her I would be there between 9 and 9:30.  (sale opened at 9:00)   She said a lot of people already there and come as soon as possible.  When I got there people were loading it up ...I asked  why?  They gave here full price .  ???   Anyhow I was so disappointed in what happened.  Had my heart set on owning it.
So I am now looking to find one in my area. Don't know that I can even post this on this forum so I apologize if I am off topic.
I live in the Tampa, St Pete area of Florida if there is someone looking to sell one in excellent condition.

Lorrie


Re: Drop Box

Fiona Williams
 

Sorry this took so long. So I went and played with it and I think the issue is I need to update the drivers in my CD reader but they want a subscription so I think it will be cheaper just to go buy a new one that is plug and play. Hopefully that solves my issue.

Fiona


On Nov 11, 2021, at 8:16 AM, favymtz <favymtz@...> wrote:

Fiona,k Maybe you can let us know what message you're getting when you try to install the HLS and we can give some input.
--
Favymtz


Re: Digitizer Software

Cheryl Paul
 

I looked up Drawstitch and I wonder if it is similar to Artistic Digitizer. I’m glad you found something that works for you - that’s the important thing. You need to be happy, comfortable with what you have and that it stitches out nicely in the end. I can understand software frustration as I’ve been there many times since we got our first Tandy 1000 in the 1980’s. Have fun - digitizing is addictive just like sewing.

Cheryl - Saskatoon


Re: Digitizer Software

Cat - N
 

Janome has released a digitizer product called Artistic Digitizer.  There is also a “Junior” version, the Janome Artistic Edge cutter comes with a ‘specialized’ version of it called Artistic SimpleCut. 

DRAWstitch is available as well. There is a DRAWstitch 4 evaluation product, a ‘free’ downloadable editor, “my editor,” and current product versions…DRAWings Pro XI, Creative DRAWings, etc.  If you do an internet search for DRAWstitch, you should be able to go directly to the company links, but I’ve included it here:


There is also an app, DRAWings, for iPhone/iPad…maybe other phones/tablets, too…a play store search on other platforms would be necessary. I am a Blackberry user ‘forcibly’ hardware converted to Apple 😁 because, although my BlackBerry phone runs android apps, changes google made to their play store made it far too difficult to easily find apps afterward using the phone, and difficult to install them.  I have android tablets but have never looked at that play store for embroidery/digitizer apps, in part due to my Janome 15000 using Apple apps.  There is a Microsoft play store that my PC keeps trying to send me to for various reasons, but I’ve never looked there for embroidery/digitizer apps either. 

There are other digitizers, too, but to be honest, I found it difficult to find digitizers on the internet when I was first looking years ago.  I really wanted to see a product feature comparison chart but was unable to find one with current products listed at that time.   Hatch didn’t exist back then, but I did find Embrilliance, and Embird…because someone told me about them, and much later learned there was a company called DIME that has a digitizer, too…and learned about some others as well.  I still do generic internet searches…still not sure what else is out there. 😁

I think it’s all about personal preference…what works best for you…‘thinks’ the way you think…and absolutely what product does what you need and want it to do. 

- Cat

Typos courtesy of autocorrect. 



On Nov 13, 2021 at 7:33 AM, <Unique87031 via groups.io> wrote:

You say it's drawstitch regarded
Can I ask what janome is calling it
Thanks
Thanks


Hi, I do have an update, I got the new software, it is actually Drawstitch but rebranded for Janome. My god, it is so good, and so easy. I have been struggling with Hatch for years, but with this one, I have already digitized 2 projects, and 2 appliques with absolutely great success. It worthes every penny in my opinion. It does a wonderful job getting the design to stitch out. I have both Janome and Bernina,and the results are amazing in both.


Re: Digitizer Software

Unique87031@...
 

You say it's drawstitch regarded
Can I ask what janome is calling it
Thanks

Hi, I do have an update, I got the new software, it is actually Drawstitch but rebranded for Janome. My god, it is so good, and so easy. I have been struggling with Hatch for years, but with this one, I have already digitized 2 projects, and 2 appliques with absolutely great success. It worthes every penny in my opinion. It does a wonderful job getting the design to stitch out. I have both Janome and Bernina,and the results are amazing in both.


Re: Digitizer Software

atheodossis@...
 

Hi, I do have an update, I got the new software, it is actually Drawstitch but rebranded for Janome. My god, it is so good, and so easy. I have been struggling with Hatch for years, but with this one, I have already digitized 2 projects, and 2 appliques with absolutely great success. It worthes every penny in my opinion. It does a wonderful job getting the design to stitch out. I have both Janome and Bernina,and the results are amazing in both.


Re: Buttonhole inquiry

Cat - N
 

Oh Kathy, I am sorry to have seemed  discouraging…I certainly didn’t mean to discourage you.  By way of explanation for what would be ‘my’ decision if it were ‘my’ machine…

Microcomputers were my hobby long before I went into supporting/building  them, programming them and mainframes, and building/supporting networks, including mainframes, etc.) professionally, then was retired after over 30 years.  

But this:

This process has happened 6 times in a row, with different styles of buttonholes.

is exactly the kind of thing I would call a “hard failure” likely due to hardware because, although the feature appears to work initially, it fails at exactly the same point consistently. 

It is the kind of detail I LOVED hearing from users because it gave me a starting point for resolution, and I HAD to fix it regardless!!!  You have done the testing phase already, and discovered the “point of failure”…something I had to do when they said, “I didn’t do/touch/wasn’t doing anything,” wasting both our times and stopping services to their clients while I worked to discover what had really happened…that they would later admit. lol 

As a ‘computer guy’ for so long, I cannot count the number of times I’ve heard or thought myself, “but it was just working,” and my mental and vocal answers for all machines are:

“Everything works until it breaks”
“Parts are parts and they all break”
“Limping is not working”
“Computers/machines do what they do because they can”
…and…
“PC practical jokes”
…for the ‘phantom failures’ where nothing broke in any reasonable future time or ever broke and maybe never did if again. 

All that said, I have called my dealer about my 15000 because it was working when I turned it off and malfunctioning the next morning when I turned it on.  I blamed myself…”what did I do?” I went through all of my logical “try this’” and the machine remained obstinate.  I suspect the 15000 heard the dealer’s voice on the phone when she said, “would you mind just trying it again and tell me what happens,” (gosh how many times had I told a user those very words!  Lol) and as if by magic, the machine worked perfectly from then until now.  Lol

I have worked with computers that needed to ‘see me in the flesh’ every day, and if they didn’t see me, after no more than 3 days, they quit working. All I ever did to ‘fix’ them was go near them, never touching them. lol 

Also, I had a machine years ago that had a nylon gear that cracked. It caused intermittent failures. I took it to tech shops for the failures again and again, snd was led to believe the issue was ME!!!  Buttonholes we’re particularly problematic because the machine would sew the first ones perfectly, then mess up horribly, and I’d end up trashing the garment. I finally took it apart myself and found the problem…the cracked nylon gear. I never established the exact ‘failure mode’ because it had to do with whether or not ‘conditions’…whatever they were…caused the crack to gap open at a distance sufficient to sew badly or perhaps allowed it to sew correctly. I shipped that machine to my mother, who said her tech ‘could fix anything’ but I also told her exactly what the problem was and which part was broken. That was 1994, just after I bought my Kenmore (made by Janome) that still works perfectly today. 

I’m sure there MUST be an answer to the issue you are having.  I would guess it’s a function of a combination of specific hardware together with software programming that allows machines to sew automatic buttonholes. I wish I knew what might be causing the failure you are experiencing…I would tell you in a heartbeat. I know you’re trying to accomplish something and not getting cooperation from your S7 and likely wasting fabric.  Unfortunately, I’m technical…just not technical with sewing machines. 

So I wonder…is it possible to call the dealer that has serviced your S7 machine before and tell them the specifics in that same detail?  Maybe they can at least tell you something to get you sewing buttonholes again…and I really do hope it doesn’t mean a trip to the repair shop. 

- Cat

Typos courtesy of autocorrect. 



On Nov 11, 2021 at 10:08 AM, <Kathy Strabel> wrote:

Janome users-----I have received 2 replies to my buttonhole problem inquiry, and both of those replies are definitely discouraging. The bad thing is, that the last time I used the automatic buttonhole foot R, it worked perfectly. Nothing has "happened to" my machine or accessories such as falling off the table, needle strikes/breaks, etc. It works perfectly one day, then the next day for no apparent reason, it loses its mind. I find this very frustrating. 
I mentioned that I always set the tension 2 clicks down from the default setting. I used that setting while stitching this garment, with great results. Soon after I acquired this machine a few years ago, I found that the presser foot pressure default setting was just too tight----causing all fabrics, thin or thick to bunch-up or make ripples just ahead of the needle, in the top layer. I asked my dealer if there was a way to permanently set the default 2 clicks lighter, but there was no information on that. SO, I always change the pressure the 2 clicks lighter and get beautiful, even stitches on all fabrics. 
The fabric I am using for this project is Softshell--fairly heavy outerwear made of 2 bonded layers. The buttonholes will be placed on one thickness of this 2-layer fabric.  The sewing part of this garment (actually a hood for a jacket I already own that has no hood attached...) went very smoothly and I am using the same, rather new needle and thread that I used for the hood itself. I just need the 2 buttonholes for the drawstring, then 4 more along the back neckline, so I can button the hood on and off.    Does anybody else have any suggestions, or am I doomed to taking the machine into the dealer and waiting weeks and weeks for a solution????  
Kathy Strabel   Camas WA

On Wed, Nov 10, 2021 at 1:55 PM Cat - N via groups.io <navillusc=netscape.net@groups.io> wrote:
Kathy, I have sewn a fair share of automatic buttonholes since I make garments and hubby loves Hawaiian shirts, but have never had anything like perfection on one side and abject failure on the other side of a buttonhole. Maybe it would be something I ‘could’
adjust, but something like that would send me and my machine to the dealer…just from the consistency of the failure if no other reason. 

- Cat (FL)

Typos courtesy of autocorrect. 



On Nov 9, 2021 at 10:15 PM, <Kathy Strabel> wrote:

Greetings fellow Janome Uers---I did not specify my model in the Topic Title bar because I have a suspicion that an answer might pertain to many models and I did not want to miss anyone's good input.

My problem is making buttonholes on my Skyline 7 sew-only machine. I do not really want to go to the work of doing 2 buttonholes in embroidery on my MC500 machine. Plus, I want to correct this problem on my S7.

Here is what happens:  Machine is threaded top and bottom with size 50 regular sewing thread. Buttonhole  foot  R correctly in place, bobbin thread pulled up above needle plate, needle thread passed under the foot and drawn backwards a little bit. BH lever pulled down, a button is mounted on the foot to determine size of buttonhole I want.  Ready to go.

I start stitching, and the stitches are formed, at first sewing away from me, then it reverses and stitches the actual satin stitches to form  the left column of the buttonhole, then it makes the bartack at the bottom, closest to me.  At that point, it is supposed to again stitch away from me, then come back down the right column to form the right side of the buttonhole. But the needle thread somehow "jumps" out of the eye, and no actual stitches form, but the needle goes up and down as if it is stitching. Which, of course, it is not. The thread does not break, it just does not stitch and forms a few loops on the underside. This process has happened 6 times in a row, with different styles of buttonholes. Never had this problem before. The needle has only a few "miles" on it, I have loosened the needle tension 2 clicks, which is normal for ALL sewing on this machine.  No matter what I sew, I always loosen it 2 clicks. Including the garment I am wanting to put these 2 buttonholes in.  BTW, I am using the exact same thread I used to sew the garment .    Any input appreciated.
Kathy Strabel    Camas WA



--
Have a good one!
Kathy Strabel





Re: Buttonhole inquiry

Kathy Strabel
 

Janome users-----I have received 2 replies to my buttonhole problem inquiry, and both of those replies are definitely discouraging. The bad thing is, that the last time I used the automatic buttonhole foot R, it worked perfectly. Nothing has "happened to" my machine or accessories such as falling off the table, needle strikes/breaks, etc. It works perfectly one day, then the next day for no apparent reason, it loses its mind. I find this very frustrating. 
I mentioned that I always set the tension 2 clicks down from the default setting. I used that setting while stitching this garment, with great results. Soon after I acquired this machine a few years ago, I found that the presser foot pressure default setting was just too tight----causing all fabrics, thin or thick to bunch-up or make ripples just ahead of the needle, in the top layer. I asked my dealer if there was a way to permanently set the default 2 clicks lighter, but there was no information on that. SO, I always change the pressure the 2 clicks lighter and get beautiful, even stitches on all fabrics. 
The fabric I am using for this project is Softshell--fairly heavy outerwear made of 2 bonded layers. The buttonholes will be placed on one thickness of this 2-layer fabric.  The sewing part of this garment (actually a hood for a jacket I already own that has no hood attached...) went very smoothly and I am using the same, rather new needle and thread that I used for the hood itself. I just need the 2 buttonholes for the drawstring, then 4 more along the back neckline, so I can button the hood on and off.    Does anybody else have any suggestions, or am I doomed to taking the machine into the dealer and waiting weeks and weeks for a solution????  
Kathy Strabel   Camas WA

On Wed, Nov 10, 2021 at 1:55 PM Cat - N via groups.io <navillusc=netscape.net@groups.io> wrote:
Kathy, I have sewn a fair share of automatic buttonholes since I make garments and hubby loves Hawaiian shirts, but have never had anything like perfection on one side and abject failure on the other side of a buttonhole. Maybe it would be something I ‘could’
adjust, but something like that would send me and my machine to the dealer…just from the consistency of the failure if no other reason. 

- Cat (FL)

Typos courtesy of autocorrect. 



On Nov 9, 2021 at 10:15 PM, <Kathy Strabel> wrote:

Greetings fellow Janome Uers---I did not specify my model in the Topic Title bar because I have a suspicion that an answer might pertain to many models and I did not want to miss anyone's good input.

My problem is making buttonholes on my Skyline 7 sew-only machine. I do not really want to go to the work of doing 2 buttonholes in embroidery on my MC500 machine. Plus, I want to correct this problem on my S7.

Here is what happens:  Machine is threaded top and bottom with size 50 regular sewing thread. Buttonhole  foot  R correctly in place, bobbin thread pulled up above needle plate, needle thread passed under the foot and drawn backwards a little bit. BH lever pulled down, a button is mounted on the foot to determine size of buttonhole I want.  Ready to go.

I start stitching, and the stitches are formed, at first sewing away from me, then it reverses and stitches the actual satin stitches to form  the left column of the buttonhole, then it makes the bartack at the bottom, closest to me.  At that point, it is supposed to again stitch away from me, then come back down the right column to form the right side of the buttonhole. But the needle thread somehow "jumps" out of the eye, and no actual stitches form, but the needle goes up and down as if it is stitching. Which, of course, it is not. The thread does not break, it just does not stitch and forms a few loops on the underside. This process has happened 6 times in a row, with different styles of buttonholes. Never had this problem before. The needle has only a few "miles" on it, I have loosened the needle tension 2 clicks, which is normal for ALL sewing on this machine.  No matter what I sew, I always loosen it 2 clicks. Including the garment I am wanting to put these 2 buttonholes in.  BTW, I am using the exact same thread I used to sew the garment .    Any input appreciated.
Kathy Strabel    Camas WA



--
Have a good one!
Kathy Strabel





Re: Janome 15,000 vs M7

Cat - N
 

I thought it was an interesting feature, too…saw it on BL, but wondered how often it goes wrong and feed dogs get wonky and/or need adjustment. 

- Cat

Typos courtesy of autocorrect. 



On Nov 11, 2021 at 6:05 AM, <Lyn Quine> wrote:

It could be they’ve got behind because other brands have the patent on the technology.  I rather like the idea directional stitching of Brother sewing machines, never had the chance to try it, but who knows perhaps I will on day.  


On 11 Nov 2021, at 02:18, favymtz <favymtz@...> wrote:

My first sewing /embroidery machine was the top of line Babylock machine. At the time I purchased it I paid over $7k for it. This was about 20 years ago.
As many of you know, Babylock & Brother are made by the same company, much like Janome & Elna are.
The Babylock machine had to be rebuilt 2 times at my own expense. The machine wasn't nearly as sturdy, nor was the stitch quality in sewing nor embroidery nearly what we have with our Janome 15k.
Just my real experience!
Now, about the fact that Janome hangs way back when it comes to technology and bells & whistles is true, unfortunately.
I too wish they would step up their game when it comes to some of the very interesting functions that other top of the line machines have.
But I seriously doubt that they will.
Even with that, I'm very pleased with the quality of my machines, it's a better built, better running machine than many others.
--
Favymtz


Re: Drop Box

Fiona Williams
 

Will Answer all questions later got to run to a Rememberance Day Ceremony.

Fiona


On Nov 11, 2021, at 6:06 AM, Lyn Quine <lynquine@...> wrote:

 Which version of windows are you using on your computer?  Which version of HLS are you trying to load?  


On 11 Nov 2021, at 10:28, Fiona Williams via groups.io <f.taylorwilliams@...> wrote:

 I wish my Horizon Link Suite would work but as it stands I cannot even load it on my computer. Contacted Janome they sent instructions and they didn’t work either so I have not even been able to even look at it. If anyone has any suggestions that would be great.

 Fiona


On Nov 10, 2021, at 5:01 PM, favymtz <favymtz@...> wrote:

HLS is Horizon LInk Suite. It's the program that comes with the 15000 machine. Horizon Link is used for the 12000, Embroidery Editor for the 500 series of embroidery machines, and AcuTools for the Skyline machine.
--
Favymtz


Re: Drop Box

favymtz
 

Fiona,k Maybe you can let us know what message you're getting when you try to install the HLS and we can give some input.
--
Favymtz


Re: Drop Box

Lyn Quine
 

Which version of windows are you using on your computer?  Which version of HLS are you trying to load?  


On 11 Nov 2021, at 10:28, Fiona Williams via groups.io <f.taylorwilliams@...> wrote:

 I wish my Horizon Link Suite would work but as it stands I cannot even load it on my computer. Contacted Janome they sent instructions and they didn’t work either so I have not even been able to even look at it. If anyone has any suggestions that would be great.

 Fiona


On Nov 10, 2021, at 5:01 PM, favymtz <favymtz@...> wrote:

HLS is Horizon LInk Suite. It's the program that comes with the 15000 machine. Horizon Link is used for the 12000, Embroidery Editor for the 500 series of embroidery machines, and AcuTools for the Skyline machine.
--
Favymtz

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