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Re: Oiling the MC500E

Kathy Strabel
 

Jim---Thanks for posting this about the oiling process of the MC500e.   When you say the screwdriver should be slightly smaller than the opening, are you referring to the shaft of the screwdriver? The one I have is 3/16"  diameter on its shaft. I need to almost fill up the opening with the screwdriver, to make it go in straight--correct?
Kathy Strabel   Camas WA


Re: Oiling the MC500E

Jim Stutsman
 

Yes, it's a very annoying design "feature". You'll need a Phillips aka Cross Point screwdriver, at a size slightly smaller than the hole. With the machine on its back, put the screwdriver in the hole, keeping it as straight as you can. Once you feel it contact metal gently work it back and forth until you feel it slip into the screw head. Then hold the machine with one hand and push the screwdriver in as hard as you can while turning it counter-clockwise. If it pops out of the head you may be using too small of a screwdriver. Pro tip - get the longest screwdriver that you can find. This provides extra torque in case the screw has been put in by a 500 pound gorilla.


Oiling the MC500E

Kathy Strabel
 

Jim ans other Janome fans--
Once again, I am needing some advice. Or maybe just an opportunity to vent a little. 
It is time to oil my machine which has recently been in the shop numerous times for another issue, which appears to have been solved.
I have oiled my machine as instructed in the Owner's Manual, about once a month, depending on useage for the 2-1/2 years I have owned this machine. 

On page page 62 of the manual, there is an illustration showing where to remove a screw from deep within the machine. I am referring to the small round hole that is on the machine's bottom when the machine is in its normal upright position, not the little rectanglular one that has a cover on it, also on the bottom. You're supposed to insert the screwdriver into the round hole, remove the screw, and remove the plastic cover piece (which is called the thread cutter cover).  It was extremely hard to do the first time, so I left that screw out of the machine altogether, to make subsequent oilings easier. Well, the repair shop put that screw back in place and I cannot get it out for the life of me. I cannot even see inside the hole with a penlight flashlight with an LED light!!!  I do not recall how I actually did it the original time.  But I do recall that it was extremely frustrating and hard to do.   

Do you, or anyone else on this Group have a secret tool or method to get that screw out so I can remove the thread cutter cover and oil the machine?  I know that I am going to be told to take it back to the dealer, but I really do not want to do that for screw removal!!    And, at this point, the dealer probably would rather I not come in so soon again.  Of course, no repairman is going to show at my door on a housecall for this.  Once again, I will have to use up my time driving back and forth......sigh.......

Janome designers and engineers: you get a big fat FAIL for this design. The machine requires user oiling on a regular schedule, yet it is next to impossible to expose some of the parts that need oiling.  You are not gaining fans with this design. Has it been changed on the later MC550e Machine?  

Any comments or suggestions appreciated.
Kathy Strabel   Camas WA


Re: USB stick 550e

Kathy Strabel
 

Tericloth---This response does not apply to your query about using  the USB stick. Rather, it has to do with your MC550e embroidery machine. I have the model just before yours, the MC500e and it does a very nice job.  Does the Owner's Manual for your model say that you should oil the 550e once a month or so, depending on useage?  If so, have you run into any problem accessing all the parts that need oiling? I ask this because my 500e has a cover on the left side, which is called the thread cutter cover. This cover needs to come off in order to expose the workings underneath the needle plate  so they can be oiled. I have done this in the past. The initial removal of the cover was extremely difficult, as the screw holding it on is actually located deep within the machine and you have to insert a screwdriver into a hole on the bottom of the machine. The visibility in this hole is very poor; I cannot see a thing even with an LED flashlight. You're supposed to just insert the screwdriver and hope to find the screw head to remove it. I don't even recall how I initially did this. I left the screw out of the machine to make it easier to oil in the future.   However, my machine has been at the repair shop recently, and they evidently added that screw back into the machine.  I have a post pending to this Janome Group on IO, but I thought I might reach out to you to see if the newer model (yours) also has this problem, and how you went about resolving the problem. I am hoping to avoid yet another trip to the dealer just to remove a screw.   I do not do many ITH projects so I cannot offer any advice in that arena.     Thanks, Kathy Strabel   Camas WA


Re: Noisy Embroidery Arm

Meryl Margolies
 

Thank you. Will take off the arm and take a good look.

Have a sew-sew day,
Meryl

--
Thank you,
Meryl


Re: Noisy Embroidery Arm

Lyn Quine
 

I found a pin was stuck in my 15000 arm (same as the 12000 arm). It was a really awful grinding noise.  It was stuck between the arm and the base of the unit.  


On 10 Sep 2021, at 20:47, Meryl Margolies <machinequilter1@...> wrote:

ALL OF A SUDDEN the embroidery arm on my MC12000 started making a slight noise when the arm repositions vertically. Any idea what may have cause this? Any idea if there's a quick fix. Other than the noise it's working fine.
--
Thank you,
Meryl


Re: Noisy Embroidery Arm

Jim Stutsman
 

It's very hard to say. My best guess would be that there is something inside the carriage that is causing it. To find out would require opening the case of the carriage, which is not recommended for the average user. Here's something to try:

  1. Remove the carriage from the machine.
  2. Open the arm until it locks in the 90 degree position.
  3. Hold the carriage to the open side of the arm is facing down and shake it. If there is anything loose inside it might fall out.
  4. Use a strong light and look in through the opening on the arm to see if there is anything obvious, like lint, a bit of fabric, pin, etc. You may be able to use tweezers to carefully extract it.
Otherwise you may want to have your dealer open it up and see what's happening inside.


Noisy Embroidery Arm

Meryl Margolies
 

ALL OF A SUDDEN the embroidery arm on my MC12000 started making a slight noise when the arm repositions vertically. Any idea what may have cause this? Any idea if there's a quick fix. Other than the noise it's working fine.
--
Thank you,
Meryl


Re: Craftsy/Bluprint

juliadlf.ny@...
 

I too, like others, got an email from Craftsy and it took a couple of months to get all my classes to show on Craftsy. 
Julia


Re: Institute postponed

Debbie
 

Gives me more time to save for new machine 


My 15000 is for sale

Maria Morrow
 

My 15000 is for sale.  Only 182 sewing hours.  Have only used embroidery twice. Have ALL the feet, parts and even the big purple rolling case.

House is for sale.  We are downsizing to RV life.

Please contact me if interested. 

Maria Morrow
Pearl River, LA
Mobile:  985-640-5024


Re: Craftsy/Bluprint

Cynthia Dickerson
 
Edited

Thank you everyone for your help.  I went to Craftsy and put in my old password and it said it was wrong and they would send a new email to change my password.  Well this never came and I tried it twice.  I then called the Craftsy company and they helped me get hooked back up again and I have all of my old videos.  So happy now!  One of my favorite videos that I got off of the site is the Sewing Panties by Beverly Johnson.  Never in my life did I think I would make panties but these fit so perfect and I absolutely love them.  I need some more and was afraid I lost this video.


Re: Institute postponed

Cat - N
 

Not being able to get computer chips from China is a very plausible explanation.  I have heard that explanation for several things...not just sewing/embroidery machines.  In fact, that was the explanation for many new cars and trucks not being able to be built.  The dealer told us that because we had a difficult time getting our car ignition switch replaced and had to go through the dealer...our auto repair shop's supplier was back-ordered for an estimated 7 months.  The dealer was able to get one from another dealer.  We were able to get one key fob, but the second key fob is also back-ordered.  Should be available sometime next month.  In the meantime, we are being careful NOT to lose the only entry/run key that exists for our car.

- Cat


-----Original Message-----
From: William D Lawson <lawsonfox@...>
To: onlinesewing-janome@groups.io
Sent: Thu, Sep 9, 2021 10:19 am
Subject: Re: [onlinesewing-janome] Institute postponed

Yes, they did cancel Janome Institute.  I heard that the reason was that they couldn’t get the computer chips from China for the new machines and they didn’t want to have the Institute without the new machines.  COVID was also a factor but they really wanted to release the new machines at their 100 year anniversary Institute.  Such a shame that Chine controls so much of our economy.

Gwen


Sent from Frontier Yahoo Mail for iPad

On Wednesday, September 8, 2021, 4:05 PM, Pixey via groups.io <pixeyam@...> wrote:
Hi all,

I was just talking to my dealer and they said that Janome has cancelled Janome Institute and postponed any new machine releases to next spring. 

Pixey






Re: Institute postponed

JUDY
 

Nooooo!  I have been patiently for new upgrade to the 15000!!! Darn I guess I will just have to wait. This is crazy!


On Sep 9, 2021, at 10:19 AM, William D Lawson <lawsonfox@...> wrote:

 Yes, they did cancel Janome Institute.  I heard that the reason was that they couldn’t get the computer chips from China for the new machines and they didn’t want to have the Institute without the new machines.  COVID was also a factor but they really wanted to release the new machines at their 100 year anniversary Institute.  Such a shame that Chine controls so much of our economy.

Gwen


Sent from Frontier Yahoo Mail for iPad

On Wednesday, September 8, 2021, 4:05 PM, Pixey via groups.io <pixeyam@...> wrote:

Hi all,

I was just talking to my dealer and they said that Janome has cancelled Janome Institute and postponed any new machine releases to next spring. 

Pixey






Re: Craftsy/Bluprint

Kathy Skagen
 

I did the same thing, Cynthia. When they changed hands about a year ago, got an email from Craftsy that I would still have access to my original purchased classes and I do under my original sign in. Have you tried going to craftsy.com and logging in? I have been getting the emails from the new company and they have a yearly membership gold pass for all the classes on sale for $9. Let me know if you cannot log on and I will see if I still have the emails from them.
Kathy

On Thursday, September 9, 2021, 07:51:35 AM CDT, Cynthia Dickerson <cindydickerson@...> wrote:


I purchased many classes off of Craftsy, which then turned into Bluprint.  I am not sure what happened but I would like to retrieve those classes.  Does anyone know where I can get those video classes that I purchased or what happened?  Some of them were from Kenneth King and a lady had bra lessons on there.  I can't remember her name, maybe Beverly,?  I had many classes of hers also.  I remember she was from Canada.  Thanks for any help!


Re: Craftsy/Bluprint

Judy
 

Blueprint is now CRAFTSY again and all of your purchases should be there.

~ Judy in WASHINGTON state


Re: Craftsy/Bluprint

Donna Brooke
 

I think if you log on with your Craftsy password, you can get to the classes by following the 'bits' of icons, etc.  I also had lots of Craftsy classes.  If that doesn't work, then try logging on to Bluprint.  If you need a password, try forgot password and make a new one.  It is fiddly, but takes just a little patience.  Bluprint transferred everything over, but they still guarantee that you can get your Craftsy classes.
--
Donna Brooke


Re: Craftsy/Bluprint

Roberta K
 

Hi Cynthia, 
I am currently a member of Craftsy, which was previously Bluprint. I copied this off their website:

For questions about our website, Premium Membership, or single Class sales, please email us at craftsy@... or call us at 1-888-891-7203. Our regular customer service hours are 8:00 AM – 4:30 PM CT Monday through Friday, and 8:00 AM – 12:00 PM CT Saturday and Sunday.

I hope this helps you.

Roberta in FL


Re: Craftsy/Bluprint

Sally Silvers
 

I was in a similar situation.  I went online to Blueprint, to my account, and the videos I had bought from Craftsy were there and I had access.


Re: Institute postponed

William D Lawson
 

Yes, they did cancel Janome Institute.  I heard that the reason was that they couldn’t get the computer chips from China for the new machines and they didn’t want to have the Institute without the new machines.  COVID was also a factor but they really wanted to release the new machines at their 100 year anniversary Institute.  Such a shame that Chine controls so much of our economy.

On Wednesday, September 8, 2021, 4:05 PM, Pixey via groups.io <pixeyam@...> wrote:

Hi all,

I was just talking to my dealer and they said that Janome has cancelled Janome Institute and postponed any new machine releases to next spring. 

Pixey





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