Date   

Re: USB stick 550e

Tericloth
 

Yes, I was following your post, I know, after a few trials, you accomplished the task. Yes have to oil once a month, which if I had known, not sure if imwould have chosen this model. I have a long screw driver, I have my machine counter height, so it is easier to work with. Once you have the right size screwdriver it is much easier.


From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> on behalf of Kathy Strabel <ksbappa@...>
Sent: Saturday, September 11, 2021 10:26 AM
To: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io>
Subject: Re: [onlinesewing-janome] USB stick 550e
 
Tericloth---This response does not apply to your query about using  the USB stick. Rather, it has to do with your MC550e embroidery machine. I have the model just before yours, the MC500e and it does a very nice job.  Does the Owner's Manual for your model say that you should oil the 550e once a month or so, depending on useage?  If so, have you run into any problem accessing all the parts that need oiling? I ask this because my 500e has a cover on the left side, which is called the thread cutter cover. This cover needs to come off in order to expose the workings underneath the needle plate  so they can be oiled. I have done this in the past. The initial removal of the cover was extremely difficult, as the screw holding it on is actually located deep within the machine and you have to insert a screwdriver into a hole on the bottom of the machine. The visibility in this hole is very poor; I cannot see a thing even with an LED flashlight. You're supposed to just insert the screwdriver and hope to find the screw head to remove it. I don't even recall how I initially did this. I left the screw out of the machine to make it easier to oil in the future.   However, my machine has been at the repair shop recently, and they evidently added that screw back into the machine.  I have a post pending to this Janome Group on IO, but I thought I might reach out to you to see if the newer model (yours) also has this problem, and how you went about resolving the problem. I am hoping to avoid yet another trip to the dealer just to remove a screw.   I do not do many ITH projects so I cannot offer any advice in that arena.     Thanks, Kathy Strabel   Camas WA


Re: My 15000 is for sale

Shirley Oglesby
 

What is the price, please?

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Maria Morrow
Sent: Thursday, September 9, 2021 6:53 PM
To: onlinesewing-janome@groups.io
Subject: [onlinesewing-janome] My 15000 is for sale

 

My 15000 is for sale.  Only 182 sewing hours.  Have only used embroidery twice. Have ALL the feet, parts and even the big purple rolling case.

 

House is for sale.  We are downsizing to RV life.

 

Please contact me if interested. 

Maria Morrow

Pearl River, LA

Mobile:  985-640-5024


Re: Oiling the MC500E

Kathy Skagen
 

Since this is part of the design, it seems that a tool to accomplish it should have been included with the machine. None of our Janome machines are cheap.

On Saturday, September 11, 2021, 02:45:24 PM CDT, Pixey via groups.io <pixeyam@...> wrote:


One other suggestion is to invest in a screw driver with a magnetized tip.  Like this one…


Thanks for the warning about your dealer replacing the screw after service.  

I was really hoping for a new release of the 500/550 design that would do away with this oiling and add wi-fi capability.

Pixey

On Sep 11, 2021, at 12:38 PM, Kathy Strabel <ksbappa@...> wrote:

Jim--I am happy to say "Mission Accomplished" I FINALLY got that pesky screw out. It takes patience, which I was running out of yesterday. Also, I found that if you hold a light source BEHIND the area where the screw is located, with the needle plate off and peering into the dark hole in just the right position---you can see where the screw is located. But of course you won't be able to see it as the screwdriver goes in. Still, this gets you closer to the target with the additional light.    And, of course, this little screw dropped inside the machine as I was extracting it. I was able to retrieve it with a small magnet on a telescoping handle.   

The Janome designers/engineers really need to re-think this item!!!
Happy stitching!
Kathy Strabel   Camas WA


Re: Oiling the MC500E

Kathy Strabel
 

Pixey---Thanks for the suggestion for the magnetized screwdriver, which would have saved me a few brain cells in his process. I actually have a magnetized Phillips head screwdriver, but the shaft was too large to fit into the hole. My other Phillips head driver was too short to reach that screw!!  So, I ended up having to use my non-magnetized, very skinny shaft driver, which took a lot of patience and many tries to insert it in straight and engage the screw. But I was determined!!  The plastic piece (the thread cutter cover) actually has a guide molded into the inside of the piece that acts as a "target" to guide the driver to its destination, but you have to be able to locate and see that guide, which is two small ridges, or "fins" that guide the tip of the driver towards the location of the screw. ALso,, obviously, your driver has to be long enough. I will definitely invest in the longer, slightly "fatter" driver and reserve it for my exclusive use in my sewing room.   As for hoping for improvements in the upcoming model, it looks like we will have a long wait. Apparently, Janome is not introducing new models at this time due to difficulty in obtaining the required electronic chips from China for making the machines. I wonder if other machine manufacturers will announce similar news?   If I had my wish, my MC500e model would have automatic raising and lowering of the foot, and the needle threader button/handle would swing up and out of the way, or be located better.   I'm just sayin'......
Happy stitching----and thank you to all who have offered suggestions and advice.
Kathy Strabel    Camas WA  

On Sat, Sep 11, 2021 at 12:45 PM Pixey via groups.io <pixeyam=yahoo.com@groups.io> wrote:
One other suggestion is to invest in a screw driver with a magnetized tip.  Like this one…


Thanks for the warning about your dealer replacing the screw after service.  

I was really hoping for a new release of the 500/550 design that would do away with this oiling and add wi-fi capability.

Pixey

On Sep 11, 2021, at 12:38 PM, Kathy Strabel <ksbappa@...> wrote:

Jim--I am happy to say "Mission Accomplished" I FINALLY got that pesky screw out. It takes patience, which I was running out of yesterday. Also, I found that if you hold a light source BEHIND the area where the screw is located, with the needle plate off and peering into the dark hole in just the right position---you can see where the screw is located. But of course you won't be able to see it as the screwdriver goes in. Still, this gets you closer to the target with the additional light.    And, of course, this little screw dropped inside the machine as I was extracting it. I was able to retrieve it with a small magnet on a telescoping handle.   

The Janome designers/engineers really need to re-think this item!!!
Happy stitching!
Kathy Strabel   Camas WA



--
Have a good one!
Kathy Strabel





Re: Oiling the MC500E

Pixey
 

One other suggestion is to invest in a screw driver with a magnetized tip.  Like this one…


Thanks for the warning about your dealer replacing the screw after service.  

I was really hoping for a new release of the 500/550 design that would do away with this oiling and add wi-fi capability.

Pixey

On Sep 11, 2021, at 12:38 PM, Kathy Strabel <ksbappa@...> wrote:

Jim--I am happy to say "Mission Accomplished" I FINALLY got that pesky screw out. It takes patience, which I was running out of yesterday. Also, I found that if you hold a light source BEHIND the area where the screw is located, with the needle plate off and peering into the dark hole in just the right position---you can see where the screw is located. But of course you won't be able to see it as the screwdriver goes in. Still, this gets you closer to the target with the additional light.    And, of course, this little screw dropped inside the machine as I was extracting it. I was able to retrieve it with a small magnet on a telescoping handle.   

The Janome designers/engineers really need to re-think this item!!!
Happy stitching!
Kathy Strabel   Camas WA


Re: Oiling the MC500E

Kathy Strabel
 

Jim--I am happy to say "Mission Accomplished" I FINALLY got that pesky screw out. It takes patience, which I was running out of yesterday. Also, I found that if you hold a light source BEHIND the area where the screw is located, with the needle plate off and peering into the dark hole in just the right position---you can see where the screw is located. But of course you won't be able to see it as the screwdriver goes in. Still, this gets you closer to the target with the additional light.    And, of course, this little screw dropped inside the machine as I was extracting it. I was able to retrieve it with a small magnet on a telescoping handle.   

The Janome designers/engineers really need to re-think this item!!!
Happy stitching!
Kathy Strabel   Camas WA


Re: Institute postponed

Cheryl Paul
 

Yes, my dealer told me about a month ago that Institute was cancelled due to “COVID”. She also mentioned that the chips were a factor and that not nearly enough machines could be provided to dealers to have the launch this fall. Let’s hope that this pandemic gets under control more quickly than what we’ve seen this last 18 or so months. Those computer chips are a big problem as they aren’t available. I’m wondering if someone is hoarding them all. I have a new Chrysler Van on order since November 2020 and I’m still waiting. I’ve quit phoning to ask my dealer, hopefully I’ll get a call one of these days.

Cheryl - Saskatoon


Re: Oiling the MC500E

Kathy Strabel
 

Jim---Thanks for posting this about the oiling process of the MC500e.   When you say the screwdriver should be slightly smaller than the opening, are you referring to the shaft of the screwdriver? The one I have is 3/16"  diameter on its shaft. I need to almost fill up the opening with the screwdriver, to make it go in straight--correct?
Kathy Strabel   Camas WA


Re: Oiling the MC500E

Jim Stutsman
 

Yes, it's a very annoying design "feature". You'll need a Phillips aka Cross Point screwdriver, at a size slightly smaller than the hole. With the machine on its back, put the screwdriver in the hole, keeping it as straight as you can. Once you feel it contact metal gently work it back and forth until you feel it slip into the screw head. Then hold the machine with one hand and push the screwdriver in as hard as you can while turning it counter-clockwise. If it pops out of the head you may be using too small of a screwdriver. Pro tip - get the longest screwdriver that you can find. This provides extra torque in case the screw has been put in by a 500 pound gorilla.


Oiling the MC500E

Kathy Strabel
 

Jim ans other Janome fans--
Once again, I am needing some advice. Or maybe just an opportunity to vent a little. 
It is time to oil my machine which has recently been in the shop numerous times for another issue, which appears to have been solved.
I have oiled my machine as instructed in the Owner's Manual, about once a month, depending on useage for the 2-1/2 years I have owned this machine. 

On page page 62 of the manual, there is an illustration showing where to remove a screw from deep within the machine. I am referring to the small round hole that is on the machine's bottom when the machine is in its normal upright position, not the little rectanglular one that has a cover on it, also on the bottom. You're supposed to insert the screwdriver into the round hole, remove the screw, and remove the plastic cover piece (which is called the thread cutter cover).  It was extremely hard to do the first time, so I left that screw out of the machine altogether, to make subsequent oilings easier. Well, the repair shop put that screw back in place and I cannot get it out for the life of me. I cannot even see inside the hole with a penlight flashlight with an LED light!!!  I do not recall how I actually did it the original time.  But I do recall that it was extremely frustrating and hard to do.   

Do you, or anyone else on this Group have a secret tool or method to get that screw out so I can remove the thread cutter cover and oil the machine?  I know that I am going to be told to take it back to the dealer, but I really do not want to do that for screw removal!!    And, at this point, the dealer probably would rather I not come in so soon again.  Of course, no repairman is going to show at my door on a housecall for this.  Once again, I will have to use up my time driving back and forth......sigh.......

Janome designers and engineers: you get a big fat FAIL for this design. The machine requires user oiling on a regular schedule, yet it is next to impossible to expose some of the parts that need oiling.  You are not gaining fans with this design. Has it been changed on the later MC550e Machine?  

Any comments or suggestions appreciated.
Kathy Strabel   Camas WA


Re: USB stick 550e

Kathy Strabel
 

Tericloth---This response does not apply to your query about using  the USB stick. Rather, it has to do with your MC550e embroidery machine. I have the model just before yours, the MC500e and it does a very nice job.  Does the Owner's Manual for your model say that you should oil the 550e once a month or so, depending on useage?  If so, have you run into any problem accessing all the parts that need oiling? I ask this because my 500e has a cover on the left side, which is called the thread cutter cover. This cover needs to come off in order to expose the workings underneath the needle plate  so they can be oiled. I have done this in the past. The initial removal of the cover was extremely difficult, as the screw holding it on is actually located deep within the machine and you have to insert a screwdriver into a hole on the bottom of the machine. The visibility in this hole is very poor; I cannot see a thing even with an LED flashlight. You're supposed to just insert the screwdriver and hope to find the screw head to remove it. I don't even recall how I initially did this. I left the screw out of the machine to make it easier to oil in the future.   However, my machine has been at the repair shop recently, and they evidently added that screw back into the machine.  I have a post pending to this Janome Group on IO, but I thought I might reach out to you to see if the newer model (yours) also has this problem, and how you went about resolving the problem. I am hoping to avoid yet another trip to the dealer just to remove a screw.   I do not do many ITH projects so I cannot offer any advice in that arena.     Thanks, Kathy Strabel   Camas WA


Re: Noisy Embroidery Arm

Meryl Margolies
 

Thank you. Will take off the arm and take a good look.

Have a sew-sew day,
Meryl

--
Thank you,
Meryl


Re: Noisy Embroidery Arm

Lyn Quine
 

I found a pin was stuck in my 15000 arm (same as the 12000 arm). It was a really awful grinding noise.  It was stuck between the arm and the base of the unit.  


On 10 Sep 2021, at 20:47, Meryl Margolies <machinequilter1@...> wrote:

ALL OF A SUDDEN the embroidery arm on my MC12000 started making a slight noise when the arm repositions vertically. Any idea what may have cause this? Any idea if there's a quick fix. Other than the noise it's working fine.
--
Thank you,
Meryl


Re: Noisy Embroidery Arm

Jim Stutsman
 

It's very hard to say. My best guess would be that there is something inside the carriage that is causing it. To find out would require opening the case of the carriage, which is not recommended for the average user. Here's something to try:

  1. Remove the carriage from the machine.
  2. Open the arm until it locks in the 90 degree position.
  3. Hold the carriage to the open side of the arm is facing down and shake it. If there is anything loose inside it might fall out.
  4. Use a strong light and look in through the opening on the arm to see if there is anything obvious, like lint, a bit of fabric, pin, etc. You may be able to use tweezers to carefully extract it.
Otherwise you may want to have your dealer open it up and see what's happening inside.


Noisy Embroidery Arm

Meryl Margolies
 

ALL OF A SUDDEN the embroidery arm on my MC12000 started making a slight noise when the arm repositions vertically. Any idea what may have cause this? Any idea if there's a quick fix. Other than the noise it's working fine.
--
Thank you,
Meryl


Re: Craftsy/Bluprint

juliadlf.ny@...
 

I too, like others, got an email from Craftsy and it took a couple of months to get all my classes to show on Craftsy. 
Julia


Re: Institute postponed

Debbie
 

Gives me more time to save for new machine 


My 15000 is for sale

Maria Morrow
 

My 15000 is for sale.  Only 182 sewing hours.  Have only used embroidery twice. Have ALL the feet, parts and even the big purple rolling case.

House is for sale.  We are downsizing to RV life.

Please contact me if interested. 

Maria Morrow
Pearl River, LA
Mobile:  985-640-5024


Re: Craftsy/Bluprint

Cynthia Dickerson
 
Edited

Thank you everyone for your help.  I went to Craftsy and put in my old password and it said it was wrong and they would send a new email to change my password.  Well this never came and I tried it twice.  I then called the Craftsy company and they helped me get hooked back up again and I have all of my old videos.  So happy now!  One of my favorite videos that I got off of the site is the Sewing Panties by Beverly Johnson.  Never in my life did I think I would make panties but these fit so perfect and I absolutely love them.  I need some more and was afraid I lost this video.


Re: Institute postponed

Cat - N
 

Not being able to get computer chips from China is a very plausible explanation.  I have heard that explanation for several things...not just sewing/embroidery machines.  In fact, that was the explanation for many new cars and trucks not being able to be built.  The dealer told us that because we had a difficult time getting our car ignition switch replaced and had to go through the dealer...our auto repair shop's supplier was back-ordered for an estimated 7 months.  The dealer was able to get one from another dealer.  We were able to get one key fob, but the second key fob is also back-ordered.  Should be available sometime next month.  In the meantime, we are being careful NOT to lose the only entry/run key that exists for our car.

- Cat


-----Original Message-----
From: William D Lawson <lawsonfox@...>
To: onlinesewing-janome@groups.io
Sent: Thu, Sep 9, 2021 10:19 am
Subject: Re: [onlinesewing-janome] Institute postponed

Yes, they did cancel Janome Institute.  I heard that the reason was that they couldn’t get the computer chips from China for the new machines and they didn’t want to have the Institute without the new machines.  COVID was also a factor but they really wanted to release the new machines at their 100 year anniversary Institute.  Such a shame that Chine controls so much of our economy.

Gwen


Sent from Frontier Yahoo Mail for iPad

On Wednesday, September 8, 2021, 4:05 PM, Pixey via groups.io <pixeyam@...> wrote:
Hi all,

I was just talking to my dealer and they said that Janome has cancelled Janome Institute and postponed any new machine releases to next spring. 

Pixey





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