Date   

Re: About to toss this machine out the window!

Lyn Quine
 

It might help to slow the wind.  I was told by a very experienced man who does incredible embroidery that winding at half speed gives the best stitching.  I assumed my 15000 was preset at its optimum.  But I’m going to try slowing.  Another tip I got was when seating the bobbin for winding turn the bobbin until it clicks.  The wire on the spindle clicks into the groove in the top of the bobbin.  It does give a more even wind.  

There are a lot of people on various pages on fb all saying similar things about bouncing bobbins, and nobody in Janome seems to notice.  Perhaps there’s not enough emailing and posting on their pages to get their attention to the problem.  They deny all knowledge.


On 22 Jul 2021, at 13:50, Suzanne Martin <suzmar45@...> wrote:



Lyn, I agree about the half used bobbins.  But I have had problems with full bobbins too.  Only use Janome bobbins too and wind my own as my husband purchased a large spool of bobbin thread!.

 

Thank you!

Suzanne Martin, Broker, GRI

MPI Realty

(407) 234-6906

Suzmar45@...

 

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Lyn Quine
Sent: Thursday, July 22, 2021 5:58 AM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!

 

 I’m having similar problems on my 15000.  I had a needle strike on the yellow bobbin case, and although I had filed it down, I felt I should replace it, so,   I’ve purchased 2 new yellow dot cases.  The first from a dealer via ebay, this is a dealer I’ve use before for other items, both via EBay and their website.  I installed the case, with a full bobbin, one I wound myself using 80/2 wt thread.  Got to about half way through the bobbin and it started to make a noise, then it jumped enough to pop the bobbin cover, the case spun round and was jammed in the race.  It was jammed up and I had to ease the needle up, remove it, which then gave me more room to get the case out.  On closer look pieces of the case had been gouged out.  I put the old yellow case back in and did a test stitch both embroidery and sewing, all was fine, I checked the race for any damage, all seemed ok.  I purchased another case from Janome UK direct, installed it when it arrived got half way through the bobbin and it started to clatter.  Replaced it with my old one all fine. 

 

Contacted Janome UK, they asked for photos which I sent, and they say they can’t see anything wrong with either of the new cases.  The old case is fine, the new cases bounce and clatter.  I’m using Janome bobbins, I never buy anything else, I always buy the janome pack not loose ones.  

 

In the past I have used prewounds, they made a similar noise when they were half empty, and I think it is because they were slightly smaller than the Janome bobbins.  I did manage to get a quantity of Janome bobbins which worked a lot better (as you would expect).  I’m starting to come to the conclusion that this is more to do with the bobbin being half or under half full, the thread coming off is lifting the bobbin.  When it is full the weight of the thread is possibly holding it down, but when half or lower it’s lighter and possibly tighter, or uneven and is adding to the lift.  I have noticed that occasionally the bobbin winds to the bottom and then somehow goes to the top and then evens out to a more consistent wind.  Perhaps a slower wind is required to get a more consistent wind.  I know I can change the wind speed in settings, but on my other machine the speed is on the slider on the front of the machine which will limit the foot pedal speed as well.  I tend to wind bobbins in bulk, so I fill my embroidery bobbins 20 at a time at the top speed, I’ll try it slower.

 

For the record, the only bobbins I now use are Janome, I wind the bobbins myself and never use prewounds anymore. The non Janome prewounds are awful, and the bobbin thread is not good thread imho.  They tend to be very tightly wound so much so the thread curls once cut when it gets beyond the half way point and coils back, and then it’s difficult to pick up with the top thread.



On 22 Jul 2021, at 07:59, Kathy Strabel <ksbappa@...> wrote:



I have used both the red dot and the yellow dot holders and get the same bouncing bobbin.   Thank you for your suggestion though. I was hoping to stimulate group members to offer their advice or their own experience if having this problem.  

Kathy Strabel.  Camas  WA

 

On Wed, Jul 21, 2021, 10:26 AM Donna Morton <demorton@...> wrote:

I have been following this conversation and I have to admit I am puzzled.  The only other thing I might add is to ask what bobbin case are you using?  If you are using the yellow dot bobbin case, then I would switch to the one with the red marking on it to see if that makes a difference.  

Donna M
Canada


Re: About to toss this machine out the window!

Roberta K
 

Hi Kathy and everybody, 

Is it possible that you are ordering the wrong part number? Just a thought. 

I have had the same issue with the bouncing bobbin, but I then realized that I was using generic bobbins rather than Janome. That improved things a lot.

Also, could there be a problem with the bobbin winder tension? 
I have also noticed that sometimes, with Janome prewound bobbins, the bobbins are not wound properly, which changes the tension on the thread. Even with winding my own bobbins, I have noticed that the same thing can happen.

Roberta in FL


Re: About to toss this machine out the window!

Cat - N
 

You might look carefully at a noisy bobbin or one that gets noisy for no apparent reason, especially prewound, to make sure there isn’t teeny tiny thread end sticking out anywhere. I only buy Janome prewounds, which have worked well for me, but for some reason, I have found several having a teeny tiny thread sticking out partway through the bobbin thread being used up and usually near top or bottom of the bobbin.  It’s not a thread end, meaning that it’s not a new, separate length of thread or that it signifies a break in the continuous bobbin thread, so I don’t understand where they come from…guessing it’s some stray bit from a previous bobbin that was wound on the same winder…but even if the thread is so teeny tiny that it looks ‘harmless’ enough not to worry about, I trim it as far back toward the bobbin as possible with tiny pointed scissors and the noisy bobbin sound goes away…at least so far it has. 

- Cat

Typos courtesy of autocorrect. 


Re: About to toss this machine out the window!

Virginia
 

The 9400 is not an embroidery machine , and that was the first machine that I realized the newer bobbin cases were available
 My 9400 had to have the hook race replaced and so did my 15000. Both returned with the newer bobbin case with the number printed on the inside metal part.  Virginia. 



Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: favymtz <favymtz@...>
Date: 7/22/21 9:03 AM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!

I have been embroidering on Janome machines since 2004 when I started working at a Janome dealership.
I personally own the 12000 and 15000. I have embroidered on virtually every Janome machine beginning with the 9400 and have never encountered such a severely bouncing bobbin that causes the stitching problems that you’re getting, Kathy.
But I have seen that the Janome prewounds are often so overfilled and tightly wound that they can cause bad stitching.
Have you tried to rewind them onto your own bobbin?
We once had a 500e in class have a lot of noise we thought was coming from the bobbin and the bobbin thread looked bad. On close inspection it was only because the plate wasn’t screwed on tightly. Have you checked that?
There have only been two reasons that I have encountered bobbin issues on my own machines and it was these two things:
The white plastic piece under the bobbin case had a deep scratch. Once replaced the rattling bobbin was eliminated.
Using non Janome brand plastic bobbins, they are nominally okay for regular sewing but not for embroidering, I think because of the speed, so why bother trusting them at all?!!

re digitizing, auto digitizing in even the best of software programs is at best usually mediocre, and a good digitizer will rather use the tools in a program to make a higher quality design.
Looking at the pictures of your design it’s difficult to determine if you have a bad design or if you’re having a machine problem. I have come across designs that even though they don’t look too dense or badly digitized they will have places where the stitching just doesn’t run smoothly.
 I hope you find a solution to your stitching woes soon!
--
Favymtz


Re: About to toss this machine out the window!

Virginia
 

Just to share, I learned a while back not all Janome bobbins have the J on them. Best to check the item # on the Janome website. The store bought classic #15 are not Janome. Purchasing from your dealer or pre package in a Janome labeled package is the safest. As far as the bobbin cases, they now come with the item # now printed on the inside metal part of your bobbin case. So check again your item # for a comparison. It does make a difference.   Virginia. 
 
 



Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: Lyn Quine <lynquine@...>
Date: 7/22/21 8:29 AM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!

 I’m having similar problems on my 15000.  I had a needle strike on the yellow bobbin case, and although I had filed it down, I felt I should replace it, so,   I’ve purchased 2 new yellow dot cases.  The first from a dealer via ebay, this is a dealer I’ve use before for other items, both via EBay and their website.  I installed the case, with a full bobbin, one I wound myself using 80/2 wt thread.  Got to about half way through the bobbin and it started to make a noise, then it jumped enough to pop the bobbin cover, the case spun round and was jammed in the race.  It was jammed up and I had to ease the needle up, remove it, which then gave me more room to get the case out.  On closer look pieces of the case had been gouged out.  I put the old yellow case back in and did a test stitch both embroidery and sewing, all was fine, I checked the race for any damage, all seemed ok.  I purchased another case from Janome UK direct, installed it when it arrived got half way through the bobbin and it started to clatter.  Replaced it with my old one all fine. 

Contacted Janome UK, they asked for photos which I sent, and they say they can’t see anything wrong with either of the new cases.  The old case is fine, the new cases bounce and clatter.  I’m using Janome bobbins, I never buy anything else, I always buy the janome pack not loose ones.  

In the past I have used prewounds, they made a similar noise when they were half empty, and I think it is because they were slightly smaller than the Janome bobbins.  I did manage to get a quantity of Janome bobbins which worked a lot better (as you would expect).  I’m starting to come to the conclusion that this is more to do with the bobbin being half or under half full, the thread coming off is lifting the bobbin.  When it is full the weight of the thread is possibly holding it down, but when half or lower it’s lighter and possibly tighter, or uneven and is adding to the lift.  I have noticed that occasionally the bobbin winds to the bottom and then somehow goes to the top and then evens out to a more consistent wind.  Perhaps a slower wind is required to get a more consistent wind.  I know I can change the wind speed in settings, but on my other machine the speed is on the slider on the front of the machine which will limit the foot pedal speed as well.  I tend to wind bobbins in bulk, so I fill my embroidery bobbins 20 at a time at the top speed, I’ll try it slower.

For the record, the only bobbins I now use are Janome, I wind the bobbins myself and never use prewounds anymore. The non Janome prewounds are awful, and the bobbin thread is not good thread imho.  They tend to be very tightly wound so much so the thread curls once cut when it gets beyond the half way point and coils back, and then it’s difficult to pick up with the top thread.


On 22 Jul 2021, at 07:59, Kathy Strabel <ksbappa@...> wrote:


I have used both the red dot and the yellow dot holders and get the same bouncing bobbin.   Thank you for your suggestion though. I was hoping to stimulate group members to offer their advice or their own experience if having this problem.  
Kathy Strabel.  Camas  WA

On Wed, Jul 21, 2021, 10:26 AM Donna Morton <demorton@...> wrote:
I have been following this conversation and I have to admit I am puzzled.  The only other thing I might add is to ask what bobbin case are you using?  If you are using the yellow dot bobbin case, then I would switch to the one with the red marking on it to see if that makes a difference.  

Donna M
Canada


Re: About to toss this machine out the window!

favymtz
 

I have been embroidering on Janome machines since 2004 when I started working at a Janome dealership.
I personally own the 12000 and 15000. I have embroidered on virtually every Janome machine beginning with the 9400 and have never encountered such a severely bouncing bobbin that causes the stitching problems that you’re getting, Kathy.
But I have seen that the Janome prewounds are often so overfilled and tightly wound that they can cause bad stitching.
Have you tried to rewind them onto your own bobbin?
We once had a 500e in class have a lot of noise we thought was coming from the bobbin and the bobbin thread looked bad. On close inspection it was only because the plate wasn’t screwed on tightly. Have you checked that?
There have only been two reasons that I have encountered bobbin issues on my own machines and it was these two things:
The white plastic piece under the bobbin case had a deep scratch. Once replaced the rattling bobbin was eliminated.
Using non Janome brand plastic bobbins, they are nominally okay for regular sewing but not for embroidering, I think because of the speed, so why bother trusting them at all?!!

re digitizing, auto digitizing in even the best of software programs is at best usually mediocre, and a good digitizer will rather use the tools in a program to make a higher quality design.
Looking at the pictures of your design it’s difficult to determine if you have a bad design or if you’re having a machine problem. I have come across designs that even though they don’t look too dense or badly digitized they will have places where the stitching just doesn’t run smoothly.
 I hope you find a solution to your stitching woes soon!
--
Favymtz


Re: About to toss this machine out the window!

Suzanne Martin
 

Lyn, I agree about the half used bobbins.  But I have had problems with full bobbins too.  Only use Janome bobbins too and wind my own as my husband purchased a large spool of bobbin thread!.

 

Thank you!

Suzanne Martin, Broker, GRI

MPI Realty

(407) 234-6906

Suzmar45@...

 

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Lyn Quine
Sent: Thursday, July 22, 2021 5:58 AM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!

 

 I’m having similar problems on my 15000.  I had a needle strike on the yellow bobbin case, and although I had filed it down, I felt I should replace it, so,   I’ve purchased 2 new yellow dot cases.  The first from a dealer via ebay, this is a dealer I’ve use before for other items, both via EBay and their website.  I installed the case, with a full bobbin, one I wound myself using 80/2 wt thread.  Got to about half way through the bobbin and it started to make a noise, then it jumped enough to pop the bobbin cover, the case spun round and was jammed in the race.  It was jammed up and I had to ease the needle up, remove it, which then gave me more room to get the case out.  On closer look pieces of the case had been gouged out.  I put the old yellow case back in and did a test stitch both embroidery and sewing, all was fine, I checked the race for any damage, all seemed ok.  I purchased another case from Janome UK direct, installed it when it arrived got half way through the bobbin and it started to clatter.  Replaced it with my old one all fine. 

 

Contacted Janome UK, they asked for photos which I sent, and they say they can’t see anything wrong with either of the new cases.  The old case is fine, the new cases bounce and clatter.  I’m using Janome bobbins, I never buy anything else, I always buy the janome pack not loose ones.  

 

In the past I have used prewounds, they made a similar noise when they were half empty, and I think it is because they were slightly smaller than the Janome bobbins.  I did manage to get a quantity of Janome bobbins which worked a lot better (as you would expect).  I’m starting to come to the conclusion that this is more to do with the bobbin being half or under half full, the thread coming off is lifting the bobbin.  When it is full the weight of the thread is possibly holding it down, but when half or lower it’s lighter and possibly tighter, or uneven and is adding to the lift.  I have noticed that occasionally the bobbin winds to the bottom and then somehow goes to the top and then evens out to a more consistent wind.  Perhaps a slower wind is required to get a more consistent wind.  I know I can change the wind speed in settings, but on my other machine the speed is on the slider on the front of the machine which will limit the foot pedal speed as well.  I tend to wind bobbins in bulk, so I fill my embroidery bobbins 20 at a time at the top speed, I’ll try it slower.

 

For the record, the only bobbins I now use are Janome, I wind the bobbins myself and never use prewounds anymore. The non Janome prewounds are awful, and the bobbin thread is not good thread imho.  They tend to be very tightly wound so much so the thread curls once cut when it gets beyond the half way point and coils back, and then it’s difficult to pick up with the top thread.



On 22 Jul 2021, at 07:59, Kathy Strabel <ksbappa@...> wrote:



I have used both the red dot and the yellow dot holders and get the same bouncing bobbin.   Thank you for your suggestion though. I was hoping to stimulate group members to offer their advice or their own experience if having this problem.  

Kathy Strabel.  Camas  WA

 

On Wed, Jul 21, 2021, 10:26 AM Donna Morton <demorton@...> wrote:

I have been following this conversation and I have to admit I am puzzled.  The only other thing I might add is to ask what bobbin case are you using?  If you are using the yellow dot bobbin case, then I would switch to the one with the red marking on it to see if that makes a difference.  

Donna M
Canada


Re: About to toss this machine out the window!

Suzanne Martin
 

My only thoughts are to make sure the bobbins are Janome’s with the “J” on them.  The other solution is to make sure the upper thread is properly threaded as this is always what causes my bobbin issues.

 

Thank you!

Suzanne Martin, Broker, GRI

MPI Realty

(407) 234-6906

Suzmar45@...

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Kathy Strabel
Sent: Thursday, July 22, 2021 2:59 AM
To: onlinesewing-janome@groups.io Notification <onlinesewing-janome@groups.io>
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!

 

I have used both the red dot and the yellow dot holders and get the same bouncing bobbin.   Thank you for your suggestion though. I was hoping to stimulate group members to offer their advice or their own experience if having this problem.  

Kathy Strabel.  Camas  WA

 

On Wed, Jul 21, 2021, 10:26 AM Donna Morton <demorton@...> wrote:

I have been following this conversation and I have to admit I am puzzled.  The only other thing I might add is to ask what bobbin case are you using?  If you are using the yellow dot bobbin case, then I would switch to the one with the red marking on it to see if that makes a difference.  

Donna M
Canada


Re: About to toss this machine out the window!

Lyn Quine
 

 I’m having similar problems on my 15000.  I had a needle strike on the yellow bobbin case, and although I had filed it down, I felt I should replace it, so,   I’ve purchased 2 new yellow dot cases.  The first from a dealer via ebay, this is a dealer I’ve use before for other items, both via EBay and their website.  I installed the case, with a full bobbin, one I wound myself using 80/2 wt thread.  Got to about half way through the bobbin and it started to make a noise, then it jumped enough to pop the bobbin cover, the case spun round and was jammed in the race.  It was jammed up and I had to ease the needle up, remove it, which then gave me more room to get the case out.  On closer look pieces of the case had been gouged out.  I put the old yellow case back in and did a test stitch both embroidery and sewing, all was fine, I checked the race for any damage, all seemed ok.  I purchased another case from Janome UK direct, installed it when it arrived got half way through the bobbin and it started to clatter.  Replaced it with my old one all fine. 

Contacted Janome UK, they asked for photos which I sent, and they say they can’t see anything wrong with either of the new cases.  The old case is fine, the new cases bounce and clatter.  I’m using Janome bobbins, I never buy anything else, I always buy the janome pack not loose ones.  

In the past I have used prewounds, they made a similar noise when they were half empty, and I think it is because they were slightly smaller than the Janome bobbins.  I did manage to get a quantity of Janome bobbins which worked a lot better (as you would expect).  I’m starting to come to the conclusion that this is more to do with the bobbin being half or under half full, the thread coming off is lifting the bobbin.  When it is full the weight of the thread is possibly holding it down, but when half or lower it’s lighter and possibly tighter, or uneven and is adding to the lift.  I have noticed that occasionally the bobbin winds to the bottom and then somehow goes to the top and then evens out to a more consistent wind.  Perhaps a slower wind is required to get a more consistent wind.  I know I can change the wind speed in settings, but on my other machine the speed is on the slider on the front of the machine which will limit the foot pedal speed as well.  I tend to wind bobbins in bulk, so I fill my embroidery bobbins 20 at a time at the top speed, I’ll try it slower.

For the record, the only bobbins I now use are Janome, I wind the bobbins myself and never use prewounds anymore. The non Janome prewounds are awful, and the bobbin thread is not good thread imho.  They tend to be very tightly wound so much so the thread curls once cut when it gets beyond the half way point and coils back, and then it’s difficult to pick up with the top thread.


On 22 Jul 2021, at 07:59, Kathy Strabel <ksbappa@...> wrote:


I have used both the red dot and the yellow dot holders and get the same bouncing bobbin.   Thank you for your suggestion though. I was hoping to stimulate group members to offer their advice or their own experience if having this problem.  
Kathy Strabel.  Camas  WA

On Wed, Jul 21, 2021, 10:26 AM Donna Morton <demorton@...> wrote:
I have been following this conversation and I have to admit I am puzzled.  The only other thing I might add is to ask what bobbin case are you using?  If you are using the yellow dot bobbin case, then I would switch to the one with the red marking on it to see if that makes a difference.  

Donna M
Canada


Re: About to toss this machine out the window!

Kathy Strabel
 

I have used both the red dot and the yellow dot holders and get the same bouncing bobbin.   Thank you for your suggestion though. I was hoping to stimulate group members to offer their advice or their own experience if having this problem.  
Kathy Strabel.  Camas  WA

On Wed, Jul 21, 2021, 10:26 AM Donna Morton <demorton@...> wrote:
I have been following this conversation and I have to admit I am puzzled.  The only other thing I might add is to ask what bobbin case are you using?  If you are using the yellow dot bobbin case, then I would switch to the one with the red marking on it to see if that makes a difference.  

Donna M
Canada


Re: About to toss this machine out the window!

Donna Morton
 

I have been following this conversation and I have to admit I am puzzled.  The only other thing I might add is to ask what bobbin case are you using?  If you are using the yellow dot bobbin case, then I would switch to the one with the red marking on it to see if that makes a difference.  

Donna M
Canada


Re: About to toss this machine out the window!

Virginia
 

I live in the USA.  Yes it did. I have owned Janome machines since 1996 and never had this happen until now, however I will still purchase only Janome as I feel they are the best.  If your machine is under warranty and this is your issue you should not have to pay.





Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: Kathy Strabel <ksbappa@...>
Date: 7/21/21 10:14 AM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!

Virginia----So, after waiting for the parts to arrive, did that solve your problem?   I am at my wit's end, have a limited budget, and really want this issue put to bed. I am getting great advice from the moderator Jim, but since he is doing this far far away from where I am, it is difficult to diagnose specifically what is going wrong.  I will be playing golf today to separate myself from this annoyance for a day.  A much-needed respite from this frustration.  Please let me know if you have had success after replacing the hook race parts.  And where do you live?
Happy stitching-----
Kathy Strabel   Camas WA    ksbappa@...


Re: About to toss this machine out the window!

Kathy Strabel
 

Virginia----So, after waiting for the parts to arrive, did that solve your problem?   I am at my wit's end, have a limited budget, and really want this issue put to bed. I am getting great advice from the moderator Jim, but since he is doing this far far away from where I am, it is difficult to diagnose specifically what is going wrong.  I will be playing golf today to separate myself from this annoyance for a day.  A much-needed respite from this frustration.  Please let me know if you have had success after replacing the hook race parts.  And where do you live?
Happy stitching-----
Kathy Strabel   Camas WA    ksbappa@...


Re: About to toss this machine out the window!

Kathy Strabel
 

Roberta----Yes, A Hall of Fame/Shame would be a good idea, but it is always prudent to do a test stitchout, especially on any new design you acquire. Most, if not all, online sellers do not offer money back if not satisfied----I totally "get" that from a seller point of view due to the potential for abuse there. I generally stick to the larger, more prominent online purveyors of designs and I assume that any machine-affiliated design cards or downloads would meet strict quality control. I simply do not have the time or patience to learn digitizing at this stage of my life. The vast array of pre-digitized designs is quite adequate for my needs and software offers a lot of editing options. And some of the fancier machines even have a function where the operator only needs to scan a certain type of image and the machine will digitize that image into an embroidery file. ( I don't know if it is really just that simple, but I have heard of this function from several sources...)   So, even without possessing digitizing skills, we embroiderers have a huge amount of designs to choose from.  We need to be proactive by testing first. I save my test pieces for possible future use, or if they turn out fine, I often incorporate them into some other project.  It may seem like overkill, but at least you don't end up wasting a good garment or tablecloth, etc by not testing first. 
Happy stitching!!

Kathy Strabel   Camas WA

On Wed, Jul 21, 2021 at 6:49 AM Roberta K via groups.io <robkon94=yahoo.com@groups.io> wrote:
Hi Jim,

On my 500E, I have definitely done designs that have “multiple threads coming from the same needle penetration”.
For me, that mostly happens with small designs with things like tiny objects that have a lot of fill or heavy outlines. I have had the same issue happen, where I see loops on the top of the design in random spots. So I am another one who has no clue how to avoid that problem. Soooo frustrating!

As an afterthought, there are so many sources for purchased designs (as on Etsy) that it is difficult to tell how good or bad a design is going to turn out. Maybe we need to keep a file of “Embroidery Design Hall of Fame/Shame” for those of us who purchase designs?

Roberta in FL

Roberta in FL



--
Have a good one!
Kathy Strabel





Re: About to toss this machine out the window!

Roberta K
 

Hi Jim,

On my 500E, I have definitely done designs that have “multiple threads coming from the same needle penetration”.
For me, that mostly happens with small designs with things like tiny objects that have a lot of fill or heavy outlines. I have had the same issue happen, where I see loops on the top of the design in random spots. So I am another one who has no clue how to avoid that problem. Soooo frustrating!

As an afterthought, there are so many sources for purchased designs (as on Etsy) that it is difficult to tell how good or bad a design is going to turn out. Maybe we need to keep a file of “Embroidery Design Hall of Fame/Shame” for those of us who purchase designs?

Roberta in FL

Roberta in FL


Re: About to toss this machine out the window!

Virginia
 

I hesitated until now but both my 9400QCP and 15000QCP  have had hook race issues and both are under 3 years old. Parts took months to get here with the pandemic but fortunately my dealer gave me loaners, so don't rule that out.    Virginia



Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: "Jim Stutsman via groups.io" <onlinesewing@...>
Date: 7/20/21 6:12 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!

It's really hard to tell what's going on from the photos. I'm still doubtful it's a hook race problem, since it only happens in one spot. Unfortunately further diagnosis from here is pretty much down to guesswork. You might try looking at the back, under a bright light, with magnification. This will let you see the state of the stabilizer and fabric. In particular, follow one of the loops back to see if you have multiple threads coming from the same needle penetration. That will always cause trouble. If that doesn't get you anywhere I'm afraid you'll need to take it to a technician to see what's going on.


Re: About to toss this machine out the window!

Jim Stutsman
 

It's really hard to tell what's going on from the photos. I'm still doubtful it's a hook race problem, since it only happens in one spot. Unfortunately further diagnosis from here is pretty much down to guesswork. You might try looking at the back, under a bright light, with magnification. This will let you see the state of the stabilizer and fabric. In particular, follow one of the loops back to see if you have multiple threads coming from the same needle penetration. That will always cause trouble. If that doesn't get you anywhere I'm afraid you'll need to take it to a technician to see what's going on.


Re: About to toss this machine out the window!

Kathy Strabel
 

Jim--I finally got the 3rd photo I wanted you to see re: the lack of density in my butterfly stitchout. Kathy's Hoop Folder in Photos section.
Kathy Strabel   Camas WA


Re: About to toss this machine out the window!

Kathy Strabel
 

Jim---Once again, thank you for your advice and suggestions. You have almost convinced me that I do not need to buy a new race hook assembly. 

Your description of my most recent trouble says that the problem is usually associated with heavy fabric and/or very dense designs.  My test stitchout of the butterfly is neither dense nor on heavy fabric. Just ordinary quilting cotton----the sample on the plaid fabric in the picture.  And, I have used this design in the past with great success--on quilting cotton, 40 wt thread top and bottom, and with a Metallic needle.   You can see this on the multi-colored sample I dug out of a drawer.   So, I don't think what I have is a thread/needle problem.   ( I posted 2 photos in Kathy's Hoop folder in the Photo section. For some un- known reason, I cannot get the 3rd photo to "go". It shows the same design on the same type of fabric same stabilizer and done with a metallic needle size 12. Just for comparison sake....)

I put my thinking cap on and came up with this question: Assuming that all of my preparations are "right"----no threading errors, Janome brand bobbin, same thread weights top and bottom, a needle type and size I know to perform well, adequate stabilizer and good hooping technique, a design that is not dense, suitable cotton quilting fabric, and all planets correctly aligned-----what else could be happening here??    My machine has not been bumped or dropped, it is securely fastened under a tight cargo net in the trunk of my car when transporting--it does not budge.  And the only trips she has taken are to and from the repair shop!! No one else in my household has access to my machine. My cat is afraid of the machine and I don't even have a  dog that might investigate the machine......I cannot think of any other variables.

Happy (?) stitching,
Kathy Strabel   Camas WA


Re: About to toss this machine out the window!

Kathy Strabel
 

Kaye----The design I am using as a test stitchout is not dense at all, but is rather lace-y in appearance.  But your suggestion to enlarge slightly might come in handy for something else in the future.  I am having quite a conversation with Jim, the Moderator of our Group, and I am happy to have people read the saga of this annoying problem. I hope that people can learn something new by following the thread from beginning to end--which, I hope comes soon. as I am quite frustrated. Jim is a very good source of information!!!
Happy stitching!!
Kathy Strabel   Camas WA

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