Date   

Re: About to toss this machine out the window!

Virginia
 

I hesitated until now but both my 9400QCP and 15000QCP  have had hook race issues and both are under 3 years old. Parts took months to get here with the pandemic but fortunately my dealer gave me loaners, so don't rule that out.    Virginia



Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: "Jim Stutsman via groups.io" <onlinesewing@...>
Date: 7/20/21 6:12 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!

It's really hard to tell what's going on from the photos. I'm still doubtful it's a hook race problem, since it only happens in one spot. Unfortunately further diagnosis from here is pretty much down to guesswork. You might try looking at the back, under a bright light, with magnification. This will let you see the state of the stabilizer and fabric. In particular, follow one of the loops back to see if you have multiple threads coming from the same needle penetration. That will always cause trouble. If that doesn't get you anywhere I'm afraid you'll need to take it to a technician to see what's going on.


Re: About to toss this machine out the window!

Jim Stutsman
 

It's really hard to tell what's going on from the photos. I'm still doubtful it's a hook race problem, since it only happens in one spot. Unfortunately further diagnosis from here is pretty much down to guesswork. You might try looking at the back, under a bright light, with magnification. This will let you see the state of the stabilizer and fabric. In particular, follow one of the loops back to see if you have multiple threads coming from the same needle penetration. That will always cause trouble. If that doesn't get you anywhere I'm afraid you'll need to take it to a technician to see what's going on.


Re: About to toss this machine out the window!

Kathy Strabel
 

Jim--I finally got the 3rd photo I wanted you to see re: the lack of density in my butterfly stitchout. Kathy's Hoop Folder in Photos section.
Kathy Strabel   Camas WA


Re: About to toss this machine out the window!

Kathy Strabel
 

Jim---Once again, thank you for your advice and suggestions. You have almost convinced me that I do not need to buy a new race hook assembly. 

Your description of my most recent trouble says that the problem is usually associated with heavy fabric and/or very dense designs.  My test stitchout of the butterfly is neither dense nor on heavy fabric. Just ordinary quilting cotton----the sample on the plaid fabric in the picture.  And, I have used this design in the past with great success--on quilting cotton, 40 wt thread top and bottom, and with a Metallic needle.   You can see this on the multi-colored sample I dug out of a drawer.   So, I don't think what I have is a thread/needle problem.   ( I posted 2 photos in Kathy's Hoop folder in the Photo section. For some un- known reason, I cannot get the 3rd photo to "go". It shows the same design on the same type of fabric same stabilizer and done with a metallic needle size 12. Just for comparison sake....)

I put my thinking cap on and came up with this question: Assuming that all of my preparations are "right"----no threading errors, Janome brand bobbin, same thread weights top and bottom, a needle type and size I know to perform well, adequate stabilizer and good hooping technique, a design that is not dense, suitable cotton quilting fabric, and all planets correctly aligned-----what else could be happening here??    My machine has not been bumped or dropped, it is securely fastened under a tight cargo net in the trunk of my car when transporting--it does not budge.  And the only trips she has taken are to and from the repair shop!! No one else in my household has access to my machine. My cat is afraid of the machine and I don't even have a  dog that might investigate the machine......I cannot think of any other variables.

Happy (?) stitching,
Kathy Strabel   Camas WA


Re: About to toss this machine out the window!

Kathy Strabel
 

Kaye----The design I am using as a test stitchout is not dense at all, but is rather lace-y in appearance.  But your suggestion to enlarge slightly might come in handy for something else in the future.  I am having quite a conversation with Jim, the Moderator of our Group, and I am happy to have people read the saga of this annoying problem. I hope that people can learn something new by following the thread from beginning to end--which, I hope comes soon. as I am quite frustrated. Jim is a very good source of information!!!
Happy stitching!!
Kathy Strabel   Camas WA


Re: About to toss this machine out the window!

Kathy Strabel
 

Jim--Thanks again for your advice and suggestions.  The problem is still with me.....

You have almost convinced me that I do not need a new hook race assembly, but----you mention that what I last described is exactly what happens if a design is too dense or the fabric too thick/heavy. My butterfly test stitchout  in not dense at all as you will see in the 2 photos I posted in Kathy's Hoop folder in the Photos section. (The hoop is from a separate issue I was having about a year ago---solved! YAYY!).   The fabric is ordinary quilting cotton with 2 layers of a lightweight fusible, tearaway Pellon stabilizer. This stabilizer has worked well for me in the past, with 40 wt thread top and bottom  and a metallic needle size 12. I am having trouble uploading the other photo I want you to see--it is the same design on the same fabric type, with the same stabilizer as a test I did for another project last year.  The test from a year ago shows much better in the photo due to the colors.  I will attempt to re-post after I take a short break.   So, I really do not think this is a thread/stabilizer/needle issue primarily.  And I really believe in the importance of doing a test stitchout almost every time I use a design.  It has saved me from wasting a perfectly good blank on occasion. 

That being said, I just have to wonder that " IF" all the variables that I have set up are "right", then what else could be causing this very annoying problem?  My machine is well cared-for, oiled regularly, has not been bumped, is very secure in the car when I have to transport it, no one else has access to my machine, my cat is afraid of it and I don't have a dog that might knock it off the table, etc. I have had this machine for almost 3 years and it does turn out very lovely results  when it feels like it. I did not start having this issue until about February of this year.  I use quality poly thread--  Robison Anton, or Floriani usually.  I did find out that this machine does not like Coats and Clark embroidery thread, so I gave that all away.  I change the needle frequently--for each project generally.  The machine does not make any other untoward noises, and nothing appears to be loose or missing.  


Re: Second machine for classes

Helen Moslander
 

Thank you all for the suggestions. I will be going to my dealer soon and see what they have to offer. Hope y’all have a wonderful week.

On Jul 20, 2021, at 11:27 AM, Cheryl Paul <capaul@sasktel.net> wrote:

You will get lots of suggestions for a “take to class” machine. However, I’m not sure that Janome makes a machine that doesn’t weigh as much as your S9 or enough to matter for the “take to class” person. I bought the S9 because my 15000 was just to much machine to be taking out for all the classes I wanted to take. I know that the S9 is still quite heavy, but I found it to be really good as it still has a larger embroidery field than my older Janome machine did and I could still manage to take out as it fit into the case I used for my 11000 and could still put a project inside in the space around the machine.

There are many options of lighter weight machines in the 7mm range. There are usually quite a few feet that come with the machine, so sharing accessories isn’t really necessary. You can’t accidentally put the wrong foot on either machine as the foot holder and feet can’t be used except for the 7 or 9mm option. Most optional feet that you might need aren’t that expensive, especially you just purchase what you KNOW that you will use.

Hope you find something that will love as it will serve you well.

Cheryl - Saskatoon




Re: About to toss this machine out the window!

Kaye Lessard
 

If design is real dense You might try to enlarge it 10-20% making it not as dense!
Kaye in la


Re: Second machine for classes

Cheryl Paul
 

You will get lots of suggestions for a “take to class” machine. However, I’m not sure that Janome makes a machine that doesn’t weigh as much as your S9 or enough to matter for the “take to class” person. I bought the S9 because my 15000 was just to much machine to be taking out for all the classes I wanted to take. I know that the S9 is still quite heavy, but I found it to be really good as it still has a larger embroidery field than my older Janome machine did and I could still manage to take out as it fit into the case I used for my 11000 and could still put a project inside in the space around the machine.

There are many options of lighter weight machines in the 7mm range. There are usually quite a few feet that come with the machine, so sharing accessories isn’t really necessary. You can’t accidentally put the wrong foot on either machine as the foot holder and feet can’t be used except for the 7 or 9mm option. Most optional feet that you might need aren’t that expensive, especially you just purchase what you KNOW that you will use.

Hope you find something that will love as it will serve you well.

Cheryl - Saskatoon


Re: Second machine for classes

Lorrie Gauthier
 

Hi Helen. My primary machine is the 15000 and I have a 3160 for classes and travel. I just love it. :)


Re: Second machine for classes

Maria Morrow
 

I had the Janome Mod-200, and loves it, but sold it cheaply to a friend in need. She wouldn’t let me give it to her.  I missed that little 12-pounder. My S5 and 15000 are just too heavy to tote .

So now I bought a JW8100. It’s basically the same as the Mod-200.  It is electronic, sews great, 12 pounds, plenty of stitch choices, needle up/down, and I can set it to stop in the down position (my preference).    It came with an extension table and walking foot. They run about $350 online.  My back thanks me.  

If my sewing event is a retreat, I do lug my S5; but for short sewing events, this little one is great!

Maria Morrow
Mobile:  985-640-5024

On Jul 20, 2021, at 7:43 AM, Vikki Youngmeyer <vikkiy@...> wrote:



I have a 3160 which is a very light weight machine. It doesn’t embroider, but it has most of the features for a class machine that you would need.

Vikki

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Helen Moslander
Sent: Monday, July 19, 2021 6:29 PM
To: onlinesewing-janome@groups.io
Subject: [onlinesewing-janome] Second machine for classes

 

Hi everyone, I am looking at buying a second machine for classes. I have a S9 which I love. I don’t need the second machine to embroider. Just lighter weight but hopefully will use all my feet, etc. as the S9. Does anyone have a recommendation or have experience with any of the lighter weight machines? Thank you! Hope you all have a wonderful day.

Helen


Re: Second machine for classes

Suzanne Martin
 

I believe she wants a 9mm foot machine.  I had a little M and gave it away when I bought the S7.

Thank you!
Suzanne Martin, Broker
MPI Realty
407-234-6906
suzmar45@...


From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> on behalf of Ceil J <cjancola@...>
Sent: Monday, July 19, 2021 9:46:02 PM
To: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io>
Subject: Re: [onlinesewing-janome] Second machine for classes
 
My dealer recommended the M7050 when I said I wanted a low cost but good machine to take to classes. He said it had a strong motor and would be useful if I wanted to make any of the rope bowls that were (are?) being done in classes.  It has a lot of features that I love including a start/stop button, thread cutter, and easy to use needle threader.  I've been happy with it and use it in the sewing room as well not only to do some simple sewing but for winding bobbins. https://www.sewinginsight.com/janome/janome-m7050-review/

On Mon, Jul 19, 2021 at 9:47 PM Helen Moslander <Hmoslander16@...> wrote:
Hi everyone, I am looking at buying a second machine for classes. I have a S9 which I love. I don’t need the second machine to embroider. Just lighter weight but hopefully will use all my feet, etc. as the S9. Does anyone have a recommendation or have experience with any of the lighter weight machines? Thank you! Hope you all have a wonderful day.

Helen


Re: Second machine for classes

Vikki Youngmeyer
 

I have a 3160 which is a very light weight machine. It doesn’t embroider, but it has most of the features for a class machine that you would need.

Vikki

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of Helen Moslander
Sent: Monday, July 19, 2021 6:29 PM
To: onlinesewing-janome@groups.io
Subject: [onlinesewing-janome] Second machine for classes

 

Hi everyone, I am looking at buying a second machine for classes. I have a S9 which I love. I don’t need the second machine to embroider. Just lighter weight but hopefully will use all my feet, etc. as the S9. Does anyone have a recommendation or have experience with any of the lighter weight machines? Thank you! Hope you all have a wonderful day.

Helen


Re: Second machine for classes

Ceil J
 

My dealer recommended the M7050 when I said I wanted a low cost but good machine to take to classes. He said it had a strong motor and would be useful if I wanted to make any of the rope bowls that were (are?) being done in classes.  It has a lot of features that I love including a start/stop button, thread cutter, and easy to use needle threader.  I've been happy with it and use it in the sewing room as well not only to do some simple sewing but for winding bobbins. https://www.sewinginsight.com/janome/janome-m7050-review/


On Mon, Jul 19, 2021 at 9:47 PM Helen Moslander <Hmoslander16@...> wrote:
Hi everyone, I am looking at buying a second machine for classes. I have a S9 which I love. I don’t need the second machine to embroider. Just lighter weight but hopefully will use all my feet, etc. as the S9. Does anyone have a recommendation or have experience with any of the lighter weight machines? Thank you! Hope you all have a wonderful day.

Helen


Re: Second machine for classes

Suzanne Martin
 

HI Helen,  I recently purchased the S7 so I could have a non embroidery machine yet use my 9mm feet. So far, I'm very happy with it.

Thank you!
Suzanne Martin, Broker
MPI Realty
407-234-6906
suzmar45@...


From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> on behalf of Helen Moslander <Hmoslander16@...>
Sent: Monday, July 19, 2021 6:28:35 PM
To: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io>
Subject: [onlinesewing-janome] Second machine for classes
 
Hi everyone, I am looking at buying a second machine for classes. I have a S9 which I love. I don’t need the second machine to embroider. Just lighter weight but hopefully will use all my feet, etc. as the S9. Does anyone have a recommendation or have experience with any of the lighter weight machines? Thank you! Hope you all have a wonderful day.

Helen


Re: About to toss this machine out the window!

Jim Stutsman
 

First, with regard to the hook race (which you almost certainly do not need): this part is only available from Janome. There is no market for knock-off parts of this kind, since it is not replaced that frequently, and it is not cheap to make. There are some Janome dealers that do sell parts online, but only frequently replaced items that they would normally keep in stock. The secondary market guys mainly deal in items like bobbins and feet.

The symptoms you've described are exactly the sort of thing that happens with a design that is very dense. It can be from too large a needle and too heavy a thread. It's not the eye of the needle that can be a problem, but the size of the hole it makes. You can also get this problem if you don't have adequate stabilizer. For example, a traditional water-soluble stabilizer used for topping will break down when used to make lace. Thousands of needle penetrations literally shred it. This brings to mind an MB-4 that we sold years ago to a lady who was using it in business to embroider uniforms for high schools. She had exactly the problems you are having, using a size 11 needle and 40wt thread. We went through a lot of different things to solve it. Ultimately the solution was size 8 needles and 80wt thread.

Start by trying heavier, or additional, stabilizer. If that doesn't help you may have to go to finer thread and a very small needle.


Re: About to toss this machine out the window!

Kathy Strabel
 

Jim---I have switched out my usual metallic needle for a Schmetz (my usual brand) Embroidery needle size 11. Re-started up the butterfly design test design where I left off.  All went well for about 1,000 stitches, then I got a lot of noise again. I stopped the machine and turned over the hoop and see that I got a huge bird nest. When I looked closely at the eye of the needle, there were TWO threads coming out of the eye.  This sounds to me more like a "two needle plunges into the same hole" problem, only it is with a dedicated embroidery needle with a smaller eye than I usually use.  I am now more befuddled.And, of course I have a time-sensitive project to complete....

I am not opposed to buying replacement parts and having them professionally installed. But where would I look for genuine Janome parts of this kind? Are they available to the public, or only to dealers? I would rather purchase the parts myself than trust this shop to get the genuine parts. They ARE a Janome dealer, but...  Judging from what I have seen of their "inner sanctum" work area, I can only surmise that stuff gets knocked around, bumped and generally shuffled about, and possibly damaged before they would even install them. I still have until February or March 2022 warranty on the labor that started this process. ---I originally brought my machine to them back in early 2021, and this noisy rattling was #1 on the list of things they supposedly fixed.  Unfortunately, there is not another shop locally that that I know of that gets my vote of confidence.

Which brings me around to this: Does anyone have a really really good service supplier for their Janome in the greater Portland, Oregon/ Southwest Washington state region?  I do not intend to "diss" this or any shop on this platform; I just need some information from people who have had great experiences with sewing shops.

Thanks again,  happy stitching!!
Kathy Strabel   Camas WA


Second machine for classes

Helen Moslander
 

Hi everyone, I am looking at buying a second machine for classes. I have a S9 which I love. I don’t need the second machine to embroider. Just lighter weight but hopefully will use all my feet, etc. as the S9. Does anyone have a recommendation or have experience with any of the lighter weight machines? Thank you! Hope you all have a wonderful day.

Helen


Re: About to toss this machine out the window!

a67skc70
 

Could you maybe have a dealer that is more interested in selling you a new machine than fixing yours so it works right? I had one of those dealers once, I switched dealers and had my machine looked at and he found the problem right away. I have a popular ( back then) Bernina, and the dealer stood to make a nice profit if he could get me to trade it in. I still have it, and it still works just fine.
Linda

On Monday, July 19, 2021, 9:00:06 AM CDT, Kathy Strabel <ksbappa@...> wrote:
. I am not so amused that the dealer kept trying to sell me a new machine before I even left his shop a few months ago.  I "get" that selling machines is his job, but providing excellent repair service is also a huge chunk of any dealer's job.  
Thank you again, and stay tuned--same time, same station as they used to say......
Kathy Strabel 


Re: About to toss this machine out the window!

Kathy Strabel
 

JIm---Thank you again for your suggestions. After reading this last note, I will switch out my needle for a smaller, thinner needle with a smaller eye. I generally will use a metallic needle,and have always had very nice results, which I credit to the longer, deeper scarf and the larger eye of the metallic needle. Stranger things have happened......  I stopped my test piece at the place where I began hearing the increased noise. I will switch out the needle later today and report back. The design is not very dense, more like a "lacy" appearance, though not an  FSL design. It is a butterfly a little larger than the palm of my hand.  This should eliminate any of the " two stitches in the same hole" problem, if it is indeed the cause. I will stay on the test butterfly design already hooped and waiting on my machine and compare the stitches, noises, and any other differences I may observe and report back.

As for replacing the hook race and the holder: Even if it is expensive, it probably is cheaper to do that than buy a new machine, which definitely is not in the budget anyway. So, if it comes down to that, I may just bite the bullet and try  replacing the parts. I am not so amused that the dealer kept trying to sell me a new machine before I even left his shop a few months ago.  I "get" that selling machines is his job, but providing excellent repair service is also a huge chunk of any dealer's job.  
Thank you again, and stay tuned--same time, same station as they used to say......
Kathy Strabel 

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