Date   

Re: To All Janome Friends

Margaret Schwab
 

Merry Christmas to all. Hopefully, 2021 will be better. In the mean time, happy stitching!
Margaret, Saskatchewan CA

On Thu., Dec. 24, 2020, 10:39 a.m. Kathy Strabel, <ksbappa@...> wrote:
Wishing all a warm and safe holiday!  
Kathy S.   Camas WA


To All Janome Friends

Kathy Strabel
 

Wishing all a warm and safe holiday!  
Kathy S.   Camas WA


Re: Horizon link lost

Evy Van Tiem
 

Thank you!


On Sat, Dec 19, 2020 at 3:35 PM Steve <stevennelda@...> wrote:
If you have a 15000 it should boot up and tell you the version number on screen. Version 3 is the newest upgrade/update.  If it is lower you should have it updated.

steve


Re: Horizon link lost

Evy Van Tiem
 

Thanks Carole!  Merry Christmas all.


On Sat, Dec 19, 2020 at 12:10 PM Evy Van Tiem via groups.io <gevantiem=gmail.com@groups.io> wrote:
How do you know if your machine needs the upgrade?  I think I did that several years ago, but don't know how to tell.

Thanks.
Evy


Re: Horizon link lost

Steve
 

If you have a 15000 it should boot up and tell you the version number on screen. Version 3 is the newest upgrade/update.  If it is lower you should have it updated.

steve


Re: Horizon link lost

Evy Van Tiem
 

How do you know if your machine needs the upgrade?  I think I did that several years ago, but don't know how to tell.

Thanks.
Evy


Re: Horizon link lost

Carole O'Mara
 

Hi Evy,
Open Horizon Link.  In upper left corner, click on HLS icon.  From drop down menu, choose About Horizon Link.  The next screen will show your version—should be 1.31.  If not, you’ll need to update it so it will run the 15000 with V3.  

Carole




On Dec 19, 2020, at 10:11 AM, Evy Van Tiem <gevantiem@...> wrote:

How can I tell if I need this update?  I think I have it, but not sure.
Evy

On Sat, Dec 19, 2020 at 9:37 AM jan shaw <janrshaw@...> wrote:
Carole; 
Many, many thanks for the link. I was in the same predicament with a new computer.  I emailed Janome support but it appears to be snowing on the East Coast, so far no response.
jan




Re: Horizon link lost

Evy Van Tiem
 

How can I tell if I need this update?  I think I have it, but not sure.
Evy

On Sat, Dec 19, 2020 at 9:37 AM jan shaw <janrshaw@...> wrote:
Carole;
Many, many thanks for the link. I was in the same predicament with a new computer.  I emailed Janome support but it appears to be snowing on the East Coast, so far no response.
jan


Re: Horizon link lost

Mary Jo Hirsch
 

Do you know if this link is machine specific?  I appreciate your help and happy holidays.

On Sat, Dec 19, 2020 at 10:37 AM jan shaw <janrshaw@...> wrote:
Carole;
Many, many thanks for the link. I was in the same predicament with a new computer.  I emailed Janome support but it appears to be snowing on the East Coast, so far no response.
jan

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Re: Horizon link lost

jan shaw
 

Carole;
Many, many thanks for the link. I was in the same predicament with a new computer.  I emailed Janome support but it appears to be snowing on the East Coast, so far no response.
jan


Re: Ticking sound from Skyline S7 Model

Jim Stutsman
 

A stepper motor is a specialized motor that does not turn in full revolutions. Instead it moves in very precise "steps". When you adjust your stitch width the stepper motor for that function moves just enough to push the needle 0.5mm left or right. There are many steppers inside the machine for functions like stitch length and even embroidery. The computer knows precisely which position each stepper is in. However if an external force of enough strength is applied (Think embroidery hoop hitting something, needle bar getting whacked, or even a bad "bird nest" under the bobbin.) the stepper can get pushed out of position so it's no longer where the computer thinks it is. When the computer tells it to move it may be asking it to move beyond a physical limit, which can lead to noise. In your case, it's small, but in the case of embroidery it may be a terrified loud "machine gun" type sound. When the machine is turned off and back on, the computer knows nothing about the position of any stepper. So instead it sends them to a "home" position where a sensor trips. You see this in embroidery - the hoop returns all the way to the base. What's happening is that the computer is repeatedly telling the stepper to move back one step until the sensor trips and it knows that home is reached. Then it can reset its position and continue to work normally.


Re: Ticking sound from Skyline S7 Model

Kathy Strabel
 

Thank you, Jim for the good news re: the ticking noise from my S7. What, exactly, is a stepper motor? And how many are in a machine? And what is the normal function of a stepper motor?  I have heard this term before, just don't know much about it.   I am so grateful that you had good news for me!!
Kathy S   Camas WA


Re: Horizon link lost

Mary Jo Hirsch
 

Thank you.  May you and Diane and family have a wonderful holiday season and stay safe and well


On Fri, Dec 18, 2020 at 8:57 PM Jim Stutsman via groups.io <onlinesewing=icloud.com@groups.io> wrote:
Start by installing HLS from the CD. Then you’ll need to contact Janome to get a link to the update download to update HLS to 1.3. When you download the update, be sure to save it in case you need to do this again.

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Re: Horizon link lost

Carole O'Mara
 

contacted Janome last week because I had to update HLS for my 15000.  Here is the link Janome sent me.  I had no problems with the update from this link.  Hope this helps.


Horizon Link Suite V1.31:

 
Please find the download link below:

 

https://drive.google.com/file/d/1nOG1aX5Ek_DznClmXFiArDytlOH4unOS/view?usp=sharing   once you are on the download page you will need to click on the download arrow in the upper right corner of the page – shown here è unknown.png.  Once the file is downloaded you will need to unzip the file, once unzipped, open the HorizonLinkSuite folder then double-click on unknown_1.png  to install the software. 


Carole





Re: Horizon link lost

Jim Stutsman
 

Start by installing HLS from the CD. Then you’ll need to contact Janome to get a link to the update download to update HLS to 1.3. When you download the update, be sure to save it in case you need to do this again.


Horizon link lost

Mary Jo Hirsch
 

Had computer on for some issues.  My files are all on, but my program are gone. I have my machine v 3 (quiltmaker). No link on computer.  Do I need to install the original horizon likely disk ?  Contact janome or do something else.  
Thank you.  
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Re: 15000 Quilt Maker upgrade question.

suzi bohannon
 

Sounds great.  Thank you



Sent from my T-Mobile 4G LTE Device



-------- Original message --------
From: "Jim Stutsman via groups.io" <onlinesewing@...>
Date: 12/18/20 7:59 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] 15000 Quilt Maker upgrade question.

You could update to 2.11, but the V3 update would overwrite it. Since you have already arrange to have V3 installed I wouldn’t bother with 2.11.


Re: 15000 Quilt Maker upgrade question.

Jim Stutsman
 

You could update to 2.11, but the V3 update would overwrite it. Since you have already arrange to have V3 installed I wouldn’t bother with 2.11.


Re: Ticking sound from Skyline S7 Model

Jim Stutsman
 

Diagnosing this is pretty difficult from thousands of miles away, especially considering that it has stopped ticking. My best guess is that the initial tangle caused one of the internal stepper motors to get knocked out of position. This could cause things to be slightly off, leading to the sound. Turning it off & back on caused everything to be recalibrated during self-test, which would correct the issue. Since you don’t have noise any more I think there is nothing to be worried about. Sew and fret no more!


Ticking sound from Skyline S7 Model

Kathy Strabel
 

Good day, Janome Friends....
I was sewing on my S7 this afternoon and all was going well, then I got some kind of a thread tangle, so I stopped and removed my fabric from under the needle.  Then I heard a ticking sound coming out of the machine. I listened for a short while; it sounded similar to a clock ticking and seemed to be coming from under the bed of the machine, about halfway between the needle and the left side of the tower--where the "brain" is. It did not appear to be stopping on its own, so I shut the machine off, then back on again a couple minutes later. Everything was normal, so I resumed my sewing for the rest of the afternoon. Does anyone know what the ticking sound was? If so, is it anything to be concerned with? This is the first time I have experienced it. I got no error codes or warnings before shutting off the machine, the needle was stationary, as was the balance wheel. There was no other sound--no rubbing, squeaking, or anything else. Just that ticking. The machine was not hot. And before resuming my sewing, I inspected the bobbin area and re-threaded the top thread.  There was no birds nest on the reverse of my fabric. I hope I am giving enough information.  Any info appreciated. Kathy S   Camas WA

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