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Re: Download designs to MAC

Mary E
 

The easiest way to oil your 500e is to stand it on the handwheel end, remove the screws that hold the bottom panel on, and oil from there. The manual says to access the thread cutter from the side to oil it, but it is an exercise in frustration to get the screw driver onto the screw head. The rest is pretty straightforward. You may have to experiment to get the cover for the takeup lever back on, but it goes on eventually. 
Mary


On Monday, December 7, 2020, darlene Reese <reesie@...> wrote:
I have the 15000, but broke the embroidery unit. Because it is on order from Japan, I purchased the 550e .
I am able to use the AcuDesign and save to A file in my Dropbox. Then 8 can go to my laptop and find the file and transfer it to a jump drive and take it to the machine. O have to pick the hoop once it is there, as the AcuDesign only recognizes the 500e, not the 550e.
I can also pick up the files and transfer them to my cartridge for my 10000 via a special connector that I found on line .
I still like my 15000 the best, but the others work fine too.
The biggest concern I have about the 550e is all the instructions about how to oil it. You have to take the whole machine apart! I am terrified to do this.
But if it needs to be done every month as the manual suggests if you do a lot of embroidery, and I do, I can’t afford $150 service call every month.






Re: Oiling my 500e

SewingRose
 

Don't be nervous, just follow the instructions in the manual....and don't forget to breath!  Think of $$ saved by doing it yourself. ;-)


Re: Download designs to MAC

Pam Davison
 

I too was shocked at what you had to do to oil the 550e.  Once i got over the shock and anger, I did it.  I still don't like it.  I will definitely look at the instruction book maintenance section before buying another machine. 


From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> on behalf of darlene Reese <reesie@...>
Sent: Monday, December 7, 2020 10:18:43 AM
To: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io>
Subject: Re: [onlinesewing-janome] Download designs to MAC
 
I have the 15000, but broke the embroidery unit. Because it is on order from Japan, I purchased the 550e .
I am able to use the AcuDesign and save to A file in my Dropbox. Then 8 can go to my laptop and find the file and transfer it to a jump drive and take it to the machine. O have to pick the hoop once it is there, as the AcuDesign only recognizes the 500e, not the 550e.
I can also pick up the files and transfer them to my cartridge for my 10000 via a special connector that I found on line .
I still like my 15000 the best, but the others work fine too.
The biggest concern I have about the 550e is all the instructions about how to oil it. You have to take the whole machine apart! I am terrified to do this.
But if it needs to be done every month as the manual suggests if you do a lot of embroidery, and I do, I can’t afford $150 service call every month.






Re: formating a usb

Jim Stutsman
 

That's normal. ALL designs MUST be in a folder, which is itself inside the EMB folder. A design folder may contain ONLY designs, not other folders. It's a frustrating system, because it works like Windows almostbut not quite! Most classes just tell everyone to put designs in the EmbF folder for simplicity, but it's perfectly acceptable to have other folders as long as they reside in EMB. I don't have an S9 or 500e, so I don't know how those machines structure a USB drive.


Re: Download designs to MAC

darlene Reese
 

I have the 15000, but broke the embroidery unit. Because it is on order from Japan, I purchased the 550e .
I am able to use the AcuDesign and save to A file in my Dropbox. Then 8 can go to my laptop and find the file and transfer it to a jump drive and take it to the machine. O have to pick the hoop once it is there, as the AcuDesign only recognizes the 500e, not the 550e.
I can also pick up the files and transfer them to my cartridge for my 10000 via a special connector that I found on line .
I still like my 15000 the best, but the others work fine too.
The biggest concern I have about the 550e is all the instructions about how to oil it. You have to take the whole machine apart! I am terrified to do this.
But if it needs to be done every month as the manual suggests if you do a lot of embroidery, and I do, I can’t afford $150 service call every month.


Re: formating a usb

Pixey
 

I now understand why I was having trouble last year explaining to my quilt store Embroidery Club leader where to put the files so my S9 could find them.  I think there have been some slight changes at some point.

I am not sure why, but none of my machines (S9, 500e, or 15000 V2 upgraded to V3) automatically open to the EmbF folder when I plug in the USB anymore.  I get a little spinner showing it is recognizing the USB is there, but it doesn’t actually go to it.  Also, while the machine Is happy with you having individual designs in the EmbF folder, it also allows you to have additional folders at the same level path level EmbF and place designs in these folders as well.   Grouping designs in folders within EmbF and individual stitch files under the EMB path does not work.

Pixey


On Dec 7, 2020, at 7:34 AM, Jim Stutsman via groups.io <onlinesewing@...> wrote:

The use of USB flash drives started with the 11000. Each machine has a slightly different structure, but the 12000 and 15000 share the same scheme. It creates top level folders EMB and ORD on the flash drive. Inside EMB it creates EmbF. When the drive is inserted in the machine the EmbF folder is opened by default. You can use the arrows to navigate to other folders. There are two main rules:
1. Every design MUST be inside a folder.
2. The folder from step 1 MUST be inside EMB

For best results it's best of the USB drive has a capacity of 2GB or less.


Re: Oiling my 500e

Janet Cicerano
 

Thanks Pixey,  I better get started sooner rather than later.  I'm getting nervous now....
Janet

On Sun, Dec 6, 2020 at 9:25 PM Pixey via groups.io <pixeyam=yahoo.com@groups.io> wrote:
I would definitely oil it after it has been sitting that long.  Especially since the 500e is designed to need regular oiling.

Pixey


On Dec 5, 2020, at 3:00 PM, Janet Cicerano <janet.cicerano@...> wrote:


Hello all, 
My Janome 500e has been idle and covered with its plastic cover for 1 full year. Should I consider oiling it or any other precautionary care before starting her up? 
Thanks.
Janet


Re: formating a usb

Jim Stutsman
 

The use of USB flash drives started with the 11000. Each machine has a slightly different structure, but the 12000 and 15000 share the same scheme. It creates top level folders EMB and ORD on the flash drive. Inside EMB it creates EmbF. When the drive is inserted in the machine the EmbF folder is opened by default. You can use the arrows to navigate to other folders. There are two main rules:
1. Every design MUST be inside a folder.
2. The folder from step 1 MUST be inside EMB

For best results it's best of the USB drive has a capacity of 2GB or less.


Re: formating a usb

bhoryn
 

Do all Janome machines use this method on the USB?    I’ve always wondered why my designs end up where they do on the USB 


Sent from Yahoo Mail for iPad

On Monday, December 7, 2020, 6:14 AM, Pixey via groups.io <pixeyam@...> wrote:

Joyce, 

You may need to navigate to the USB drive.  Click on the little folder at the bottom of the screen.  Then select the USB symbol to see the files and folders on the USB.  From there you should be able to navigate to a specific design.  Keep in mind that the designs display in order of hoop preference so larger designs will be on subsequent screens after smaller designs.
 
Pixey


Re: MC11000se

Cat - N
 

You are most welcome, Roberta. I have both the 11000 and the 15000 and my bobbin cases fit both machines, but would prefer to pass along more expert information, since I don't qualify as 'expert' by even the wildest stretch of imagination.

- Cat (FL)


Re: formating a usb

Pixey
 

Joyce, 

You may need to navigate to the USB drive.  Click on the little folder at the bottom of the screen.  Then select the USB symbol to see the files and folders on the USB.  From there you should be able to navigate to a specific design.  Keep in mind that the designs display in order of hoop preference so larger designs will be on subsequent screens after smaller designs.

Pixey


On Dec 5, 2020, at 5:34 PM, Joyce Daniel <mdaniel@...> wrote:



Use to, I could pop my usb into my 12000 and the correct folder for designs would just “show up”. For some reason this is no longer happening so I can not load designs into it to embroider. Is there something I need to “do” to get this folder again?

Thanks!! Joyce in GA

 

 

 

If my people, which are called by

My Name, shall humble themselves,

and pray, and seek My Face, and turn

from their wicked ways, then will I hear

from heaven, and will forgive their sin,

and will heal their land.

 

2 Chronicles 7:14

 

 


Re: Oiling my 500e

Pixey
 

I would definitely oil it after it has been sitting that long.  Especially since the 500e is designed to need regular oiling.

Pixey


On Dec 5, 2020, at 3:00 PM, Janet Cicerano <janet.cicerano@...> wrote:


Hello all, 
My Janome 500e has been idle and covered with its plastic cover for 1 full year. Should I consider oiling it or any other precautionary care before starting her up? 
Thanks.
Janet


Re: Oiling my 500e

Janet Cicerano
 

Thank you SewingRose for confirming my thoughts on oilingly my machine.  I'll follow the manuel directions.  
Best
Janet 

On Sat, Dec 5, 2020, 6:34 PM SewingRose <newbuild2012@...> wrote:
I would if it was my machine.  In fact, when I bought my 500E and it arrived in the original sealed box, I started to stitch one of the small built-in designs and quickly noticed the machine 'sounded' dry, so I did the oil/clean as per the owners manual and stitched the same built-in design with great results, the machine ran much smoother and has never skipped a beat since.  Deciding to do this oil/clean prevented future problems as I discovered a very long piece of white poly thread tangled in the machine, around the bobbin winding spindle (I use prewounds exclusively, so not mine) and through the top thread guide to the takeup lever and the end of this thread was then trapped in the needle bar.  It took some time to remove all the fragments and I know it was from factory 'testing' because I hadn't used white thread during that test stitchout, I had used dark green with a bright yellow prewound bobbin.  I placed the pieces of this white thread on the table and estimate it was well over a metre long.

Have you attempted to stitch a design?  what did it sound like?  If you do a test stitchout, use light and dark thread in top and bottom as this allows you to spot any tension and stitch formations problems easier.  Don't have the manual in front of me just now, but it's in the last few pages.  Hope this helps?  ;-)


Re: MC11000se

Roberta K
 

Thank you Cat for your excellent research. You have been a great help.

Roberta in FL


Re: Download designs to MAC

Linda S <quiltdogz3@...>
 

Thank you!  I imagine I’ll have to do that..I have manipulated every way I can think of!

On Dec 5, 2020, at 3:03 PM, Jim Stutsman via groups.io <onlinesewing@...> wrote:

Mattes is right about AcuEdit being a closed system. Janome has engineered it to be a kind of software dongle. If you don't own a 15000 (or now S9), you can do little with it. It's possible to extract the designs you have saved in it using iTunes and cabling your iPad to your computer. You can also send designs to AcuEdit the same way, but this is not a convenient way to transfer files.


Re: WiFi

Jo Smoker
 

It worked! Words can not express my gratitude. I unplugged the router, replug and hesitantly went to my machine. It worked! I sent a design via wifi to my Janome. Back in the world of the sane.
Thank you so much for taking the time to respond.
Jo Smoker

Message from GrannieJo's IPad


Re: WiFi

Ceil J
 

 Does your machine show that it's connected to wi-fi?  Mine takes a minute or two when I first turn the machine on but then the little wi-fi indicator turns black to show that it's connected.  Also make sure that your password is still in the machine.  My machine dropped the password at some unknown point for some unknown reason and I kept trying to put it back in not realizing that the machine was either set to caps or not caps and it took me a while to get things to work.


Re: WiFi

Cynthia Dickerson
 

Make sure something new has not been added to your sewing space that is metal.  I have found that it doesn't even have to be a big item to block the signal.  I worked and worked on mine and I had a light blocking it.  Took the lamp away and everything worked fine.


Re: MC11000se

Cat - N
 

Guessing the blue and yellow dot bobbin cases became available after the 11000 was introduced...see this Janome paper:

https://www.janome.com/globalassets/bobbinholderbasics.pdf


- Cat (FL)


-----Original Message-----
From: Debra Mclin <rick.debbie.mclin@...>
Sent: Sat, Dec 5, 2020 4:26 pm

My 11000 only had one bobbin case.




Re: WiFi

Jim Stutsman
 

WiFi problems are super difficult to solve over the phone. I doubt you are being ignored, but things in the NYC - NJ area are in turmoil right now with all the new COVID restrictions, and that’s likely why you have not heard anything. Since your machine has not had any problems up to now, it’s almost certainly not a machine problem, or even the configuration of the computer. The first, and simplest, thing to try is to simply restart the router. Unplug it, count to 10, then plug in again. This will refresh the software inside and reconnect everything. It’s not unusual for a router to lose one device, while still working with others.

If that doesn’t work it might be a signal problem. Where I live every house has wireless Internet, and our patio homes are very close together. From my computer I can see a dozen different networks in addition to my own. If a neighbor has installed WiFi, and it’s close to the room your machine is in, there might be enough interference to cause problems. Temporarily take the machine into the same room as the router and see if it will connect. If it does then you know it’s a signal problem. If it still doesn’t work then try reconfiguring the network settings on the machine. If it still won’t work, take the machine to your dealer if possible. I think some are operating with limited number of people at a time, all wearing a mask. Try connecting to the dealer’s WiFi. If that works you know it’s either your computer or the network. If your router came from the company that provides your Internet, then you could place a service call.

WiFi is tricky, because it is essentially a radio. The antenna is embedded inside the machine, surrounded by an aluminum chassis. This inhibits the signal quite a bit. Other things in your home can also disrupt it, such as cordless phones (landline, not cellular) and microwaves. It can take time to find and resolve these issues.

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