Date   

email go out?

sewnice@...
 

Hi did the email go out for Monday 6/29 and Tues 6/30

thanks Sharon


Re: Stitch Composer Problem

Cynthia Dickerson
 

Oh my goodness! Yes, that did it!!  You have no idea how long I have worked on this and never thought to try that.  THANK YOU SO MUCH!!  Your the bet!!


Re: Stitch Composer Problem

favymtz
 

Cynthia, try this to get the Preview back:
in the View tab
Window layout
you’ll have three options for it

--
Favymtz


Re: That white plastic part the bobbin sits atop....

Jim Stutsman
 

A hairline crack is not likely to cause any problems, and it's not worth a dealer trip to replace it. The part number is probably 627191000. At least that's what it was 9 years ago, before the Skyline 7. Replacement time is on the order of 5 minutes. I would just confirm with your dealer that they have the part (most don't) and ask for it to be replaced on your next service. I used to do that as a normal course of service, but not everyone does.


That white plastic part the bobbin sits atop....

Kathy Strabel
 

I am seeing a hairline crack in the white plastic ring that the bobbin sits on top of in my Skyline 7. Can anyone tell me the part number of that white plastic part and about how much it would cost to replace it---excluding labor, because that will vary from place to place, but maybe tell me the usual amount of time that might take to replace?  I am not having any actual problems with the machine, I just happened to be looking at some old posts and while changing my bobbin, I looked to see the condition of my white plastic ring (for lack of the proper name of the piece). Lo, and behold, there is a tiny crack. Wouldn't you just know it??
Thanks so much,
Kathy Strabel


Stitch Composer Problem

Cynthia Dickerson
 

I was working in stitch composer and I wanted to enlarge my screen so I clicked off the "X" in the screen that Plays back the stitches you are working on.  I could not find a way to get that back.  So I thought, oh I will just close out and bring it back in, but that did not work and I cannot find anyway to put that screen back.  So when I go into "Simulation" and hit play to show my work, nothing happens.  Can anyone help me?  Thank you!!


Thread book

candy
 

I bought the thread book awhile back when it first came out and only the other day decided I should try and get organized and figure out if I need anymore thread. I was delighted by how incredibly easy the app is to use. I now have the two major thread groups that I use in the app. I have a shopping list for threads, I’m nearly out of and/or that I want to get. This app is as great as the other ones. I have been delighted with the other apps. Foot book and 15000, too.
Just wanted to mention it in case anyone has been wondering whether or not to get them.


Re: Adding Metadata to Embroidery Files to Aid in Search

Suzanne Martin
 

I use Embird to see the designs when searching. 

I do order many designs from Embroidery Library which has a great option to scroll or search your ordered designs. 

I also have a set of folders named by category, food, baby, kitchen, etc...

Thank you!
Suzanne Martin, GRI
Associate Broker
Charles Rutenberg LLC
suzmar45@...
(407) 234-6906


On Thu, Jun 25, 2020, 3:33 PM Marsha_Comcast <mminten@...> wrote:
This question is most likely directed at Jim.

I'm still fairly new to machine embroidery and like everyone, I've begun collecting design files. Many companies have a naming convention of letters and numbers that are helpful for them but not so much for the end user.

Currently I have them organized by company and have added some descriptors to the name of the file. But I was wondering if it's possible to add metadata to a purchased embroidery file?
Since I'm on a Mac, I can "get info" about a file and there is a "Comment" section, would entering keywords in that section be included in a Spotlight Search?

I'm sure I could always plug it all into an Excel file and use filters to sort but I'm trying to avoid that work.

If you have a better suggestion for making files more searchable, I'd love to hear.

Thank you,
Marsha


spool caps

sewnice@...
 

Hi
does any know of a spool cap that will fit  a 1/2 inch diameter spool of thread.  NOt sure if that is clear as mud or not, the little part of the spool that sticks out above the thread so you can attach a spool cap.  I have the Janome 14000

Thanks
Sharon


Re: Adding Metadata to Embroidery Files to Aid in Search

Jim Stutsman
 

I get where you're coming from. You can search on the comment field as a metadata item, but you have to activate it as a search option. Open Finder and enter something in the search box at the top of the window. Then click the "+" option below that. If your computer is configured with the usual defaults that will present "Name" "matches" and a blank input box. Click the "Name" drop down. Scroll down to "Other" at the bottom of the list. This will present all the various metadata items you can match on. Check the box for the Comment attribute and you're set. If you have StitchBuddy you'll also see attributes related to embroidery size, colors, and stitch count. Check those while you're there. If you don't have StitchBuddy and you have a Mac, for goodness sake get it!

Now you have the task of entering the required data in all of your files. That's a job for Automator. It has an action labeled "Set Spotlight Comments for Finder Items" that you can use in a workflow.


Adding Metadata to Embroidery Files to Aid in Search

Marsha_Comcast
 

This question is most likely directed at Jim.

I'm still fairly new to machine embroidery and like everyone, I've begun collecting design files. Many companies have a naming convention of letters and numbers that are helpful for them but not so much for the end user.

Currently I have them organized by company and have added some descriptors to the name of the file. But I was wondering if it's possible to add metadata to a purchased embroidery file?
Since I'm on a Mac, I can "get info" about a file and there is a "Comment" section, would entering keywords in that section be included in a Spotlight Search?

I'm sure I could always plug it all into an Excel file and use filters to sort but I'm trying to avoid that work.

If you have a better suggestion for making files more searchable, I'd love to hear.

Thank you,
Marsha


Re: Looking for a design

Didi Newhouse
 

Yes that’s what I’m looking for.

On Jun 20, 2020, at 9:20 AM, Dottie <ddnewkirk@gmail.com> wrote:

I "think" what you maybe looking for is a design that was showing a digitized design of the 15000? If so, it's on a Janome 15 Virtual group on Facebook. Dottie in Texas

On 6/19/2020 3:24 PM, Didi Newhouse via groups.io wrote:
Free embroidery design file was in one of my groups of the Janome 15000. I can’t find it anywhere when I want to use it! It was awhile ago. Does anyone recall seeing this? Thank you!
--
This email has been checked for viruses by AVG.
https://www.avg.com




Re: Traveling with my MC 150000

Ceil J
 

My dealer told me the safest place for my machine is on the floor behind the driver.  That's where I put it (inside a towel) whenever it goes for servicing.  He told me do not put it on a seat with a seatbelt as the screen could crack.  No case needed.


Re: Traveling with my MC 150000

Lyn Quine
 

If I was taking the 15000 out, I would make sure it was in a bag that is on wheels, too heavy to carry, but even then I would pad it all round with fabric etc making sure the screen is well protected, if the embroidery arm is going too I would take it off and carry it in it’s bag.  Don’t lift the machine with the arm attached it can damage the back of the machine.  The only bag I’ve found that’s big enough is the Tutto XL, I Would use that to take it for servicing.  But in honesty I don’t take anywhere but for it’s spa weekend with the dealer.  But I still have the original box in case it ever needs to go back to Janome and that means a courier and I definitely would trust a courier with it in a bag even padded out.

I had to buy a new box for my 12000 and it cost £60! So that it could go back to Janome, I still had the original box but it wasn’t fit for purpose it was too damaged to entrust into a couriers hands and JAnome wouldn’t accept it back 8n anything other than original packaging.


Traveling with my MC 150000

Theresa Lindal
 

Do I have to pack my 15000 a certain way when I travel.  Don’t have original box.

Theresa


Re: Troubles...

Virginia
 

Is your bobbin case in correctly and is your bobbin the right size. Is the bobbin thread in correctly?All these things should be checked.




Sent from my Sprint Samsung Galaxy S10.


-------- Original message --------
From: "Lucy Fino via groups.io" <lucyfino@...>
Date: 6/22/20 1:49 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: [onlinesewing-janome] Troubles...

I have the Horizon 15000 and have thoroughly enjoyed it until last week. I started to sew and all of a sudden the needle broke and the bobbin door popped open and the bobbin popped up. I took it to the repairman immediately and he said it was probably just a bur in the bobbin case and that he would buff it out and clean and oil it. Once home it sounded loud so I took it back. He said the bobbin case was worn and that I could keep sewing without damaging the machine or he could replace it if it bothered me. I asked him to replace it and it seemed to be sewing OK and then it happened again, bobbin door popped open, bobbin popped up... 😢 Has anyone had this happen or know what’s causing it?  Please help. Thank you. Lucy


Re: MC 14000

sewnice@...
 

Thank you


Re: Troubles...

Janet Gronski
 

I am the original owner.  It is registered, so I will definitely ask why it wasn't covered under warranty. Thank you. 


On Mon, Jun 22, 2020, 6:14 AM Virginia via groups.io <Fmjfrazier=aol.com@groups.io> wrote:
Janet first of all, if you are the original owner of your 15000 your machine is under warranty for 5 full years, that is why we should always register our machine on Janome America website. Your issues with your machine sounds like what I had and it was the bobbin assembly. I too was without my machine for 7 weeks.  The part was ordered from Japan and replaced by my dealer. No charged to me. My machine is 2 years old. Fortunately he gave me a loaner while I waited. 
Virginia. 



Sent from my Sprint Samsung Galaxy S10.


-------- Original message --------
From: Janet Gronski <jmgronski76@...>
Date: 6/22/20 7:13 AM (GMT-05:00)
Subject: Re: [onlinesewing-janome] Troubles...

I had my 15000 for 11 months, and my machine started doing the same thing. I took it to my dealer 5 times over the course of 3 months! It would embroider fine for a short time, then the bobbin case jumped up, needles broke... My dealer ordered the tool you suggested Jim, filed down the burr, replaced the bobbin case at least 3 times, and it did it again and again. He ended up shipping it back to the Janome factory in New Jersey (I think it was). I was without my machine for 7 weeks.  I was very upset when I I receiving a big bill to have it fixed. I felt it should have been covered by the warranty. This sounds like a problem lots of folks are having. How can we all be blamed? Sounds like a design problem/flaw Janome needs to fix. These machines are too expensive to have these kinds of problems.  I'm beginning to think I made a big expensive mistake buying this machine. 

On Sun, Jun 21, 2020, 4:39 PM Jim Stutsman via groups.io <onlinesewing=icloud.com@groups.io> wrote:
BEFORE YOU TAKE IT IN - Remove the needle plate and bobbin holder. Use magnification and a bright light to closely inspect the rim of the silver "basket" that the bobbin case rides. In 25 years of servicing machines every time I was presented with a machine that "eats bobbin cases" there was damage to the hook race. Small pits usually just cause clicking while sewing, but nicks and deep gouges will cause the stitch to catch and not release properly. That will pull the case up and spin it, causing this kind of problem and usually more damage. Many dealers never look for this. There is a tool available to them (Part #OILSTONE) that will polish out minor damage, but if the hook race is notched or deeply damaged it should be replaced.

Another thing to check is the position of the bobbin case and stopper. Look at the area circled in this photo. The little "nub" on the bobbin case should be in full contact with the stopper. If the stopper is too far toward the front of the machine it is super easy for the case to pop up and spin, especially at high speed. Also note the position of the spring that the case bumps up agains. It should be absolutely straight as shown in the photo. If it is bent, or worse, missing, the stopper should be replaced.


Re: Troubles...

Virginia
 

You need to request a new machine.  If the dealer send it back it should not be at your expense.



-----Original Message-----
From: Wendy Petit via groups.io <wendypetit@...>
To: onlinesewing-janome@groups.io
Sent: Sun, Jun 21, 2020 4:24 pm
Subject: Re: [onlinesewing-janome] Troubles...

Yes, I have the same problem.  I have had my machine for a little over 2 years and have had to change the bobbin holder at least 5 times.  I replaced it last week and now having the same problem again.  My dealer said it was USER error.  I am no expert, but I don't think it is USER, aka ME.  My machine will be embroidering fine for several weeks/different projects on a variety of fabrics.  Then all of a sudden crunch sound and needle break - bur in bobbin holder, which needs to be replaced.  Starting to get to be a little expensive and I don't think this should be happening this often. It does not have anything to do with the thread coming out of the uptake lever - I was told when threading to go from left to right (cross over thread) and that takes care of the thread popping out of the lever.    I am going to bring it in for one last try and see if this can be fixed.  I am REALLY getting somewhat disgusted with this problem.
 
 
Wendy Petit

On Friday, June 19, 2020, 09:46:31 AM CDT, Lucy Fino via groups.io <lucyfino@...> wrote:
 
 
I have the Horizon 15000 and have thoroughly enjoyed it until last week. I started to sew and all of a sudden the needle broke and the bobbin door popped open and the bobbin popped up. I took it to the repairman immediately and he said it was probably just a bur in the bobbin case and that he would buff it out and clean and oil it. Once home it sounded loud so I took it back. He said the bobbin case was worn and that I could keep sewing without damaging the machine or he could replace it if it bothered me. I asked him to replace it and it seemed to be sewing OK and then it happened again, bobbin door popped open, bobbin popped up... 😢 Has anyone had this happen or know what’s causing it?  Please help. Thank you. Lucy


Re: MC 14000

Virginia
 

In the 9450, 9400 and 15000 there is the spool of thread with some of the thread coming off. But no needle. You may be thinking of Ann the Gran has one on her website and if you Google(search) forces pool of thread with needle embroidery designs  there are bunches to choose from.



Sent from my Sprint Samsung Galaxy S10.


-------- Original message --------
From: "Cat - N via groups.io" <navillusc@...>
Date: 6/21/20 6:39 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] MC 14000

The manual I saw for the 14000, a PDF I downloaded when my friend was looking into buying her 14000, shows embroidery designs that come with the machine, starting on page 161.  If you do not see the 'spool of thread' design in your machine or manual, you would need to purchase it, if it is being sold, or download it from whatever website/digitizer is offering it for download as a 'free' sampler design.  I have some designs that 'match' the general description you gave...some are filled, some are redwork...but doubtful, even if I looked up where I got them, will any of them be 'the one' you saw and liked.  I couldn't tell you what website has/had the design you want, but you could easily do an internet search and hopefully, the one you are looking for will be the first link that you see.

Congratulations on your 14000.  It is a lovely machine...enjoy!

- Cat


-----Original Message-----
To: onlinesewing-janome@groups.io
Sent: Sun, Jun 21, 2020 3:20 pm
Subject: [onlinesewing-janome] MC 14000

Hello,

I have seen a design that shows a spool of thread with a  trail of thread.  Does any know if that is a design that has to be downloaded?  Or is it on the MC 14000, and I just haven't seen it.
Thank you 
this is a fabulous group

Sharon

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