Date   

Re: 12000 horizon

Jim Stutsman
 

Yes, it's fine.


12000 horizon

sewnice@...
 

can the embroidery link be used with windows 10?

Thank you


Re: S9 tension issue

Marsha_Comcast
 

The tension disks for your upper thread is where your thread goes between when you loop it down and up then through your take-up arm.
The video link is for a Husqvarna but it's the same place. I know pictures or videos always help me. Hope you find a fix, it's so frustrating when you can't just sew.
https://m.youtube.com/watch?v=GRrj1-QqMnk


Re: S9 tension issue

blue_lak
 

The Skyline series does not have tension disks, but the HD9 does so I think that's the confusion.
There is a tiny wick in the center where bobbin case sits. Touch it with your pinky tip and see if any oil shows on your finger. If yes, it's fine. If no, you can carefully put a drop of oil there. Being a bit dry though, shouldn't have any real effect on the sewing tension.

Is this is a new problem, or a new to you machine?
Are you using the same weight top thread as the Janome bobbin thread?
Have you tried a different spool of thread?
Have you tried a different bobbin thread?
Are you making sure the top thread is snapping under the guide plate (see step 2, p 16 of manual)?
If the guide cover is removable, lift to check for any dust bunnies. If not removable, use a piece of dental floss as thread to guide through the slot for cleaning.
Have you tried a different size needle?
Have you tested other fabrics, eg plain weave cotton and batik?
Last but not least, have you tried a heavier foot pressure?
There are so many things on the machine that can affect thread tension, but different fabrics will also.

Hopefully you'll find an answer. If not, it might need tech adjustment. It's not unknown for them to be too tight coming from the factory.
Jan in MD


Re: S9 tension issue

Toni Valenstein
 

I've gone thru all the cleaning steps on pg. 160 (manual) Cleaned the thread cutter and everything else.  Videos I've seen says to place some oil in the center of the bobbing holder.  My machine didn't come with oil, just cleaner, and it doesn't mention oiling anywhere in the manual.  My stitching is a bit better, but still curls a bit.  I've tried both bobbing cases and the one with the yellow dot seems to be a little better.  Which bobbin holder is meant for the embroidery?

Where are the tension disks?  


Re: New IPad decision

Lyn Quine
 

I have one of those USB double ended gadgets, but it no longer works on my iPad because the app for it hasn’t been updated to the V13.  I can still use it as a normal USB but it no longer downloads on the iPad, and definitely doesn’t work on my iPad Pro.  


Re: S9 tension issue

Marsha_Comcast
 

If you haven't already, you might slide a folded piece of paper between your tension discs for the top thread to clear any build up or stuck piece of thread.


Re: New IPad decision

Jim Stutsman
 

This should take care of that problem and also allow you to use any USB flash drive with the iPad Pro: https://www.amazon.co.uk/dp/B01GGKYXVE/ref=cm_sw_em_r_mt_dp_U_ph82EbBDFBV7S


Re: New IPad decision

JILL BAILEY
 

I have a 5 year old IPad Air 2 with lightening connector and all my Janome and Jim’s apps are in there .. at Xmas I received the new iPad Pro , with big storage , only prob is I use the iPad usb to transfer files off my iPad to my non janome WiFi machines and the new iPads are C connectors so my iexpand now won’t fit ! 


Re: New IPad decision

Jim Stutsman
 

I would suggest getting the latest generation iPad just to make it last as long as possible to avoid it becoming obsolete. This page will show you the options. I would recommend not getting the lowest price model in any category, just because that means it has the least amount of storage. For some models you only have two storage options, but if there are more the second option should be fine.


New IPad decision

Melanie Dumas
 

I have the original Janome IPad from my MC15000. As I have upgraded my MemoryCraft to the Quiltmaker 15000, I would like to upgrade my IPad as well, any ideas on what type/types would work best. Thank you.


Re: HD9 Zig Zag foot?

Pam Davison
 

Has to be a mistake hd9 is straight Stitch only machine


From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> on behalf of Pixey via groups.io <pixeyam@...>
Sent: Friday, June 5, 2020 11:29:02 AM
To: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io>
Subject: Re: [onlinesewing-janome] HD9 Zig Zag foot?
 
I saw that on the Janome website and honestly assumed it was a marketing cut and paste mistake because this is a straight stitch only machine with a totally different narrow all-in-one shank and foot configuration from other Janome machines.  I don’t think the snap-on feet fit with the HD aspect of the machine and have no idea which ankle you would use since the screw holding the foot in place comes in from the opposite side of all my other Janome machines.

Pixey


On Jun 5, 2020, at 10:49 AM, blue_lak via groups.io <blue_lak@...> wrote:

Janome lists the standard zig zag foot as an optional accessory for the HD9. In what situation would this foot be useful?
Jan in MD


Re: S9 tension issue

Lyn Quine
 

Check the cutter, thread could be trapped in there if it isn’t cutting cleanly, and it could be catching the thread as it sews


Re: HD9 Zig Zag foot?

Pixey
 

I saw that on the Janome website and honestly assumed it was a marketing cut and paste mistake because this is a straight stitch only machine with a totally different narrow all-in-one shank and foot configuration from other Janome machines.  I don’t think the snap-on feet fit with the HD aspect of the machine and have no idea which ankle you would use since the screw holding the foot in place comes in from the opposite side of all my other Janome machines.

Pixey


On Jun 5, 2020, at 10:49 AM, blue_lak via groups.io <blue_lak@...> wrote:

Janome lists the standard zig zag foot as an optional accessory for the HD9. In what situation would this foot be useful?
Jan in MD


S9 tension issue

Toni Valenstein
 

I'm making a quilt and just doing straight1/4 inch seams.  The stitches are pulling the fabric to cause it to pucker slighter.  (It's puckering upwards at both corners, yet the bobbin thread seems too tight?)   When I press the thread cutter button it pulls the thread and makes it worse.  I'm using 100% cotton thread and Janome prewound bobbins.  Checked the tension settings.  They're both on Auto.  Tried playing around with the settings and it only gets worse.  Cleaned out all my dust bunnies and changed the needle.  Nothing helps.....

Any suggestions?


HD9 Zig Zag foot?

blue_lak
 

Janome lists the standard zig zag foot as an optional accessory for the HD9. In what situation would this foot be useful?
Jan in MD


Re: Hoop attachment

Betsy
 

I had the same problem and took it to the shop.  The dealer put it on his machine and said he had to use some pressure to get it on but it then went on and off easy and works easy on my machine too. I was afraid to force it but he did and it worked.
Betsy in CA


Re: Question for other HD9 owners

Pam Davison
 

Great that you have a good dealer.  I also have a good local dealer.

 

I tried a non local dealer – I normally go to my local dealer but they did not have it in stock.  I will never do that again – I will patiently wait.

 

The box came to me in really bad shape.  The styrofoam was thick but it was broken into multiple pieces.  I had to vacuum the machine to get all the Styrofoam out.

 

To my amazement the HD9 sewed like a charm, but I quickly realized it was a used machine because some of the packaging was open and there were different colored bobbins.

 

I sent that one back and had my local dealer order me one.  I learned my lesson, I will shop local for my machines.

 

Sent from Mail for Windows 10

 

From: Pixey via groups.io
Sent: Thursday, June 4, 2020 4:59 PM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Question for other HD9 owners

 

Thanks Pam.  As a follow-up I did reach out to my dealer and he said it was supposed to have been a new from the factory machine and had a new machine warranty and encouraged me to bring it in.  He has dealt honestly with me in the past and I have bought numerous machines from him.  If there was something going on with some test sewing, I think it may have been at a higher level.  Regarding the broken styrofoam, the outer box was pretty beat up...but that is not surprising given how our regional UPS is.  The way the machine was taped up, accessories were packed,  and all the other pieces in sealed bags, it did not have any other red flags of having been a used machine.  I have had some packages delivered that I would swear look like they have been driven over.  Plus, I actually thought some of the styrofoam looked pretty flimsy given the weight of this machine.

 

I did take the machine in and they checked it over while I was there.   They said what I was hearing was normal motor noise.    Once it got up to speed, it. Really leveled out.  Also, it did not seem as loud in the open store area, so I may have also been hearing some table vibration and and echo  from being in front of a window as well.  But by having already made the query, if something does go awry, I have documentation of having raised a concern.

 

Pixey



On Jun 4, 2020, at 2:59 PM, Pam Davison <pamyjo2001@...> wrote:



The machine is louder than my other Janome machines however the styrofoam should not be all beat up more than likely you got a used machine

Unfortunately there are some shady dealers out there I had a dealer try that with me with the hd9 and because I know Janome machines and how they're packed I knew it was a used machine I had to end up threatening the dealer letting them know that if my money wasn't refunded immediately I was going to report them to Janome to the Better Business Bureau and I was going to ask my credit card company to do a chargeback if they didn't do it

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> on behalf of Pixey via groups.io <pixeyam@...>
Sent: Wednesday, June 3, 2020 1:56:35 PM
To: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io>
Subject: [onlinesewing-janome] Question for other HD9 owners

 

After several months of other distractions, I am finally getting to one of the projects that I bought my HD 9 for.  It seems to sew fine but am really surprised at how noisy it is.  It really seems to have a groaning noise as it sews, which is particularly noticeable at lower sewing speeds.  Checking the troubleshooting in the manual, I did clean and oil it, but the noise is still there.
 
Is this typical of this particular machine or do I need to get it in to my dealer while it is still under warranty?  I am slightly concerned because I had assumed it was a new-in-the-box machine but when I went to oil it, I discovered some lint buildup in the bobbin area and fuzzy red thread fibers in the bobbin case tension spring.  Also, the styrofoam in the box was really beat up (had to pick pieces of styrofoam out of crevices using tweezers).

Pixey


 


Re: Hoop attachment

Lyn Quine
 

Sometimes I’ve found that if the hoop isn’t straight and aligned the turn screw won’t turn, it’s a lon arm , try moving the hoop slightly to the right with it still inserted into the arm, and see if it will turn, if not try moving to the left etc.  If it still doesn’t work not sure what is wrong.


Re: Question for other HD9 owners

Pixey
 

Thanks Pam.  As a follow-up I did reach out to my dealer and he said it was supposed to have been a new from the factory machine and had a new machine warranty and encouraged me to bring it in.  He has dealt honestly with me in the past and I have bought numerous machines from him.  If there was something going on with some test sewing, I think it may have been at a higher level.  Regarding the broken styrofoam, the outer box was pretty beat up...but that is not surprising given how our regional UPS is.  The way the machine was taped up, accessories were packed,  and all the other pieces in sealed bags, it did not have any other red flags of having been a used machine.  I have had some packages delivered that I would swear look like they have been driven over.  Plus, I actually thought some of the styrofoam looked pretty flimsy given the weight of this machine.

I did take the machine in and they checked it over while I was there.   They said what I was hearing was normal motor noise.    Once it got up to speed, it. Really leveled out.  Also, it did not seem as loud in the open store area, so I may have also been hearing some table vibration and and echo  from being in front of a window as well.  But by having already made the query, if something does go awry, I have documentation of having raised a concern.

Pixey


On Jun 4, 2020, at 2:59 PM, Pam Davison <pamyjo2001@...> wrote:


The machine is louder than my other Janome machines however the styrofoam should not be all beat up more than likely you got a used machine

Unfortunately there are some shady dealers out there I had a dealer try that with me with the hd9 and because I know Janome machines and how they're packed I knew it was a used machine I had to end up threatening the dealer letting them know that if my money wasn't refunded immediately I was going to report them to Janome to the Better Business Bureau and I was going to ask my credit card company to do a chargeback if they didn't do it


From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> on behalf of Pixey via groups.io <pixeyam@...>
Sent: Wednesday, June 3, 2020 1:56:35 PM
To: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io>
Subject: [onlinesewing-janome] Question for other HD9 owners
 
After several months of other distractions, I am finally getting to one of the projects that I bought my HD 9 for.  It seems to sew fine but am really surprised at how noisy it is.  It really seems to have a groaning noise as it sews, which is particularly noticeable at lower sewing speeds.  Checking the troubleshooting in the manual, I did clean and oil it, but the noise is still there.
 
Is this typical of this particular machine or do I need to get it in to my dealer while it is still under warranty?  I am slightly concerned because I had assumed it was a new-in-the-box machine but when I went to oil it, I discovered some lint buildup in the bobbin area and fuzzy red thread fibers in the bobbin case tension spring.  Also, the styrofoam in the box was really beat up (had to pick pieces of styrofoam out of crevices using tweezers).

Pixey



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