Date   

Janome15000

Virginia
 

I never thought I would have to post here about my 15000 but I am at a dismay.  Tomorrow I plan to take it back into the dealer for a problem.  I do believe it is a combo tension and sensor issue but I guess I will find out.  I have had my 15000 upgraded to the QCP for a little over 2 years and not had one issue with either sewing or 3mbroidery no matter what thread , stabilizer etc I used.  I had the machine in about 10 days ago for my yearly service with no issues when I brought it in and since then I did 3 embroidery projects and some sewing with not one issue but ever since last evening I have had nothing but problems.  My thread is bunching underneath after 3 stitches of embroidery, it is giving me the message that my thread is broke to rethread and my thread is not broke.  When I do a regular stitch in sewing mode my bottom tension is way too loose. So I did a regular sewing  stitch on my 9400 and it was perfect.  I am bring in all of the samples so they can see what is going on.  Now they have hired a new service person but I am not really sure who serviced my machine however I am going to request the person I know to look at it.  I am more positive about his opinion then the new guy.  Wish me luck.   Virginia


Re: Does FootBook auto update?

Elizabeth Mccall
 

Just purchased the Footbook App ... This will be a good learning day, as I won't watch the Super Bowl  !  
 I love the 15000 App.   Janome really missed  the SCORE on that project idea , but so glad some one made a  TOUCHDOWN with it !  Thanks, Jim & Diane ! 

On Sat, Feb 1, 2020 at 4:41 PM Jim Stutsman via Groups.Io <onlinesewing=icloud.com@groups.io> wrote:
All of our apps will update automatically if your settings allow it. You have the latest version. We will be updating the content as soon as we can get the foot or two that are new. Usually these things are revealed by Janome far in advance of them actually being available. Thanks for using our app!


Re: Adding a photo.....

Jim Stutsman
 

We live in an age when nobody wants to read instructions, so the people who design our technology stopped writing them. Many of you were probably, like me, told in school that we would spend the rest of our lives learning. Needless to say, this is not something any high school student wanted to hear, but it's turned out to be true. The pace of change just keeps increasing, and keeping up gets in the way of a lot of the things you WANT to do. In the case of web pages, the designers assume that you were born with a mouse in your hand and have been web surfing since infancy. For those of us that remember bobby socks and penny loafers, not so much! Adding pictures is easy once you know the secret. It's all about the icons, an idea stolen from Egyptian tombs. As you type your message, directly above the text you will see the icons I've shown in the attached image. The green arrow points to the one you click on to add a photo to your message. Once you've done that the rest is easy.

But WAIT - there's more! If you upload a photo right from your camera/phone it will be huge. Downloading will take a long time, and maybe cost the viewer for bandwidth. Viewing the post will be as annoying as it is to view this huge text! PLEASE, PLEASE resize the photo to something with a width of 1,000 pixels or less before you upload. Once you post it, I cannot change it. Thanks!


Adding a photo.....

Kathy Strabel
 

Good morning---I want to make a post to ask a question and post a photo to illustrate something I am asking about. But I cannot find info on How To Post  A Photo to the Group. I went to "Photos" and see lots of albums and photos, but nowhere do I see anything like "add a photo". So, I went to "Files" to see if instructions were there, but I saw none. I typed keywords into a search box and got information on how to embroider on toilet paper---which, I am not ....ahem, interested in. at the moment.  What is the secret to uploading a photo to one of the albums.?I did click on the "emailed photos", saw a bunch of photos, but no instructions how to upload.    Is there a place where the basic group info is posted--rules, restrictions, how to structure posts, add and/or delete posts you have submitted, etc?    I see a paperclip icon at the top of this submission form----do we just attach a photo directly to the email we send?  How would the photo get into a photo album for people to see who might not ever see the particular email it was attached to?  I know, a lot of questions....but.    Thanks in advance  for comments/answers. 
Kathy Strabel   Camas WA


Re: Does FootBook auto update?

Jim Stutsman
 

All of our apps will update automatically if your settings allow it. You have the latest version. We will be updating the content as soon as we can get the foot or two that are new. Usually these things are revealed by Janome far in advance of them actually being available. Thanks for using our app!


Does FootBook auto update?

Pam from Warm and Sunny Florida
 

I have version 4.2.1 of the FootBook. How can I tell if I have the most updated version? I could not find anywhere to check for updates. Love the videos, great job!


Re: Foot book app

Jim Stutsman
 

Thank you Tami, and everyone else who uses our apps!


Foot book app

Tami Morgan
 

Just a thank you shout out to Jim and Diane!
Im so thankful for the footbook app. I have sewn for years but often don’t want to take time to practice what I’ve learned , then something comes up and I need to do it again only to say to myself “how does this foot work?”  Well I wanted to do a rolled hem on a birthday dress for my granddaughter and couldn’t remember what foot or even how too. I opened my footbook app and “yahoo” just clicked and there was Diane’s beautiful voice and demonstration on how too!  Just wanted them to know how much I appreciate their knowledge of this machine. Thank you again, Tami Morgan


Re: MBX or Artistic Software

favymtz
 

I wouldn't suggest purchasing an older version of Digitizer. The reason being that Janome Tech support is no longer offering support for it.
I think they quit support for anything prior to MBX 4.0 or 4.5, and they are now up to MBX5.5.
Also, I have MBX5 and Hatch 2. Both programs are very similar, both being made by Wilcom.
What I experience is that MBX has a few features such as Cutwork Tool, and Cross Stitch, that Hatch doesn't have.
But Hatch has some tools: Redwork, Cut Files and a different style of Photo Stitch that MBX doesn't have.
So my recommendation is to NOT buy an old version of Digitizer at all. Then decide which of the features between MBX5.5 and Hatch 2 that will be most useful to you.
Artistic: I haven't heard a lot of good comments on it from a few people who I know have it. I know when I was still working at a Janome shop that I much preferred MBX over Artistic.
Maybe it was just me, but I didn't find it as user friendly, and therefore never purchased it.
There are some good videos available to see how it works on their website. In fact search YouTube, there's so much available to watch to get a good idea of what you might like best.
Any software program is going to mean significant dollars spent, so do some research for yourself.
--
Favymtz


Re: HorizonLink Suite

Jim Stutsman
 

It seems pretty much universal that those of us raised by parents who went through the Great Depression of the 30s like to keep things "just in case". Having been involved with computers for more than 50 years, I have backups of backups. In fact my iMac currently has 11 external drives attached. I also have an offsite backup service that keeps a backup on each of our iMacs daily through the Internet.

The version numbers on HLS are in fact NOT synchronized. The 1.31 is probably because they found a bug as they pushed it out the door. If you have 1.30 on the component apps you're good.


Re: MBX or Artistic Software

dmrestates
 

Thank you all for the information.  I will be looking for the Digitizer MB now. If I can't find it, I will try the MBX.


HorizonLink Suite

Cheryl Paul
 

Hi Jim,
Recently my good old MacBookPro (about 7 years old) needed the latest OS update to V1.15.2 and now .3 and I didn't have enough disk space for the computer to do this.  I then proceeded to delete some information and in that process, I buggered up a few things like HLS.  I somehow managed to keep the program but got rid of all the design files.  In my wisdom or stupidity, I tried to move them from one place to another - you see if having something in one place is good, another or 2 should be even better.  Well that didn't work, but at least now I could find them.  However, I wanted the program to be in tact on my computer so I borrowed my dealers CD of HLS and removed the old file from the computer and installed from her CD.  In the meantime, I managed to find MY copy from Janome from my upgraded 15000 to the QuiltMaker version so I'll be good in the future.

What I've discovered when I open Horizon Link Suite, it says that it is Versos 1.31, BUT when the program is opened and I click on the little circle icon on the top left of the screen, the dropdown menu - Version shows that it is V1.30.  What am I missing in all of this, or did Janome's programmers just miss in replacing that wording?  I know that to ask Kathy, my dealer when I'm in the store this afternoon WILL NOT give me a reasonable answer because she doesn't do much on anything with Janome in detail and may not even know what I'm talking about.

Oh, my MacBook is working OK - I did go out and buy a new 2TB external drive though to copy things onto, so I don't really lose anything again.  Nothing of any real importance is gone, just removed things that should never have been saved this long.  If you saw what Jim and I moved from one house to this latest one, you'd understand.  We find it difficult to sort and then THROW ANYTHING AWAY.  It just seems sacrilegious to us - must be the thrifty upbringing we had with what our parents went through in the 1930's, we being some of the first offspring of that generation.  You know "waste not, want not"?

Cheryl - Saskatoon


Re: MBX or Artistic Software

Theresa Lindal
 

I traded my 10001 for my 15000 and love it, but the dealer was in such a hurry he never bothered to get my accessories so have kept them that was five years ago so hated to throw them out.  All the hoops, cloth setter etc.  have to check what else I have and let you know what else.  Just for the cost of shipping.  


Re: MBX or Artistic Software

Virginia
 

Version5.0, 5.5 and Hatch2 all developed by Wilcom use no dongle. So much better than the Artistic software. If you are looking at the Artistic for creating an applique cut file, Hatch2 is able to do that as well.



Sent from my Sprint Samsung Galaxy S7.


-------- Original message --------
From: "Jim Stutsman via Groups.Io" <onlinesewing@...>
Date: 1/29/20 10:09 PM (GMT-05:00)
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] MBX or Artistic Software

You actually have at least one more option. If you can find a dealer that has Digitizer MB it will work like your current DIgitizer, but with a USB dongle instead of the obsolete parallel port dongle. MBX is the latest incarnation of the Digitizer you have, with MANY more features. It doesn’t use a dongle at all, at least in the sense of something you have to plug in. It can be installed on two computers. Artistic Digitizer is a completely different product from a different company. Each product has its own merits, but going to Artistic would introduce a learning curve since it is so different from what you have. Wilcom, the company that created your current digitizer and all the versions through MBX 5.5, has their own product called Hatch. It works much like the Janome Digitizer and would be compatible with your 10001.


Re: Invisible thread

Debbie
 

Wonderfil Insvafil is near visible and better than using a nylon filament 


Re: 12000 Bobbin Winder

Lynne Dean
 

Hi,
One of my 12000 started doing exactly the same thing a couple of months ago.  It’s due a service later in the year so I’ll get them to fix it.  I’ve been winding bobbins on the machine on the days it won’t work, but mostly it behaves after 2 or 3 tries.
Lynne


Re: MBX or Artistic Software

Jim Stutsman
 

You actually have at least one more option. If you can find a dealer that has Digitizer MB it will work like your current DIgitizer, but with a USB dongle instead of the obsolete parallel port dongle. MBX is the latest incarnation of the Digitizer you have, with MANY more features. It doesn’t use a dongle at all, at least in the sense of something you have to plug in. It can be installed on two computers. Artistic Digitizer is a completely different product from a different company. Each product has its own merits, but going to Artistic would introduce a learning curve since it is so different from what you have. Wilcom, the company that created your current digitizer and all the versions through MBX 5.5, has their own product called Hatch. It works much like the Janome Digitizer and would be compatible with your 10001.


MBX or Artistic Software

dmrestates
 

Thank you for letting me join.  I have a 19 year old MC10001 that still runs perfectly.  I have the Digitizer 10000 software that uses a dongle with pins plugged into a very old laptop. The laptop is going to go sooner rather than later and my new laptop has nowhere to plug in the dongle. Long story short, the software will be useless. I have started researching new Janome software and am confused. What is the difference between Janome MBX and Janome Artistic software?


Re: 12000 Bobbin Winder

favymtz
 

Thanks Jim, I’ll take my little girl in!

--
Favymtz


Re: Invisible thread

Patricia Ward
 

Connie,  As some added info; I have used the Superior Polyfilament in my bobbin ( I bought their prewounds and they work well ) and the top thread;... I have quilted several panels with these in the machine; I did loosen my tension by one and I slowed down the speed...   worked fine.  I really do like the Superior Polyfilament. 

Pat in MD

On Wed, Jan 29, 2020 at 5:35 PM Connie <sewpicky1@...> wrote:
Thank you Jim.  Just ready for this step on purse handle and I think invisible thread the best option.
On January 29, 2020 at 11:59 AM "Jim Stutsman via Groups.Io" <onlinesewing=icloud.com@groups.io> wrote:

Yes, it’s fine. However use a little caution:
 
  • Use the best quality you can get. Superior & Sulky make good polyester versions.

  • Avoid nylon monofilament. It’s very stiff and wiry, and can melt under a hot iron. This can make it hard to thread, or keep threaded for that matter, as it may want to loop over the take-up lever and come out.

  • Use extra caution when threading. Since it’s hard to see, it’s super easy to mis-thread. That can lead to misery. Take your first few stitches slowly to make sure all is well.

 

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