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Re: Horizon Link Software - Microsoft Surface Pro4

Anne Hein DE
 

If you contact Janome tech support they will send you a link to download Horizon Link Suite.

Anne in DE


Help finding Janome Event on FB

Pat
 

I signed up for a Janome "event" on  FB. The FB group it was on was the "Janome 15000 FB Virtual Guild."  When the time for the event came, I could not find a way to access it.  I know this is not exactly pertinent to this forum, but if there are any members of this group reading this, can you please give me a clue.  I thought I savvy with computers and all....now I know better.  
Thanks so much,
Pat Kowalczyk


Re: Horizon Link Software - Microsoft Surface Pro4

June E Hudspeth
 

Thank you, thank you and thank you!

 

Best news yet!

 

Truly appreciate it.

 

June

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of William Bass
Sent: Tuesday, April 2, 2019 4:06 PM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Horizon Link Software - Microsoft Surface Pro4

 

I have an external CD/DVD that plugs into my surface with a USB.

It works just fine.  Best Buy

Carol in Indy

 

On Tuesday, April 2, 2019, 5:18:40 PM EDT, <juneeh@...> wrote:

 

 

Good news & Bad News for me (smile).

My Surface Pro does not have a slot for a CD.

Oh well.

Thanks for the reply.

June


Re: quilting on my 12000

Sherryl Doran
 

My machine was used when I bought it from an individual and it came with several hoops and the "stuff" that comes with them: plastic overlay, magnets. I have two sizes of magnets. Small ones about an inch long and larger ones, about 3 inches. I do not know which were supposed to be with which hoop as it all came together. But I have tried using both sizes with varying results. I find my best success is to open the hoop frame very wide and hope I can get the magnets to stay on. Thanks for all the help everybody! I finished quilting the quilt today. Now just need to go back and "fix" some things, like where the machine made a rat's nest of thread on the back and where the pattern ran off the edge.


Re: Horizon Link Software - Microsoft Surface Pro4

favymtz
 

I have a student who owns a Janome 9900 machine and a Surface Pro. She was able to load the equivalent of Horizon Link which is AcuTools onto her Surface Pro. It does run but with some difficulties. For example one thing it does is that the screen will not show the program full size like it does on a regular windows computer and is therefore hard to use.
My explanation for why Janome has Windows programs and IPad apps is to attempt to meet the needs of all users. 
Favymtz


Re: Horizon Link Software - Microsoft Surface Pro4

Carol Bass
 

I have an external CD/DVD that plugs into my surface with a USB.
It works just fine.  Best Buy
Carol in Indy

On Tuesday, April 2, 2019, 5:18:40 PM EDT, <juneeh@...> wrote:


Good news & Bad News for me (smile).

My Surface Pro does not have a slot for a CD.

Oh well.

Thanks for the reply.

June


Re: Horizon Link Software - Microsoft Surface Pro4

Lyn Quine
 

I bought a new PC last year, and it doesn’t have a CD/DVD drive installed.  I bought a very cheap external drive which just plugs into a USB Port. My HL and Janome V5 programs are on disc when I tried to copy to a USB drive they wouldn’t load, may have been something I was doing, but could have been a security issue about being copied and loaded.  My drive cost less than 20 GBP.  I was able to load them without a problem once it was installed


Re: Horizon Link Software - Microsoft Surface Pro4

June E Hudspeth
 

Thank you, thank you, I will give this a try.

 

Truly appreciate the feedback/help.

 

June

 

From: onlinesewing-janome@groups.io <onlinesewing-janome@groups.io> On Behalf Of onlinesewing via Groups.Io
Sent: Tuesday, April 2, 2019 2:20 PM
To: onlinesewing-janome@groups.io
Subject: Re: [onlinesewing-janome] Horizon Link Software - Microsoft Surface Pro4

 

If you have a computer that does have a CD drive all you need to do is copy everything from the CD to a USB stick. Then you can plug the USB stick into your Surface and run the Setup program.


Re: Survey response

Linda Wunder
 

I totally agree with the bobbin issue. I wish I could remember how many times mine has been into the shop over this issue 


Linda

On Apr 2, 2019, at 7:06 AM, bhd02@... wrote:

Tried to respond to the survey, but everything was locked, so guess you have what you  need. In addition...
My biggest problem with the 15000 is the sensitivity in the bobbin case. Doesn't take much to jam the thread.
Re software, I do not use the Horizon stuff.
Re apps, I took a class when I first got the machine and was so frustrated with the instruction and the quality of designs that I discontinued.
However, not being an Apple user, I'm learning to use the IPAD and really like the  My 15000 app.


Re: Horizon Link Software - Microsoft Surface Pro4

Jim Stutsman
 

If you have a computer that does have a CD drive all you need to do is copy everything from the CD to a USB stick. Then you can plug the USB stick into your Surface and run the Setup program.


Re: Horizon Link Software - Microsoft Surface Pro4

June E Hudspeth
 

Good news & Bad News for me (smile).

My Surface Pro does not have a slot for a CD.

Oh well.

Thanks for the reply.

June


Re: quilting on my 12000

blue_lak
 

When I did this, I could see that the GR hoop magnets wouldn't hold the quilt sandwich, even as thin as it was. That was when I tried the ASQ22 magnets and they did clip over it all and stayed. And yes, even those magnets didn't want to go over seams so I made sure to avoid them.
Jan


Survey response

bhd02@...
 

Tried to respond to the survey, but everything was locked, so guess you have what you  need. In addition...
My biggest problem with the 15000 is the sensitivity in the bobbin case. Doesn't take much to jam the thread.
Re software, I do not use the Horizon stuff.
Re apps, I took a class when I first got the machine and was so frustrated with the instruction and the quality of designs that I discontinued.
However, not being an Apple user, I'm learning to use the IPAD and really like the  My 15000 app.


Re: Stitch count limit on Mc15000

Diane
 

Thank you!


On Tue, Apr 2, 2019, 9:19 AM onlinesewing via Groups.Io <onlinesewing=icloud.com@groups.io> wrote:
The limit is 200,000 stitches.


Re: 15000 tension help

Jim Stutsman
 

If you are using the yellow dot bobbin case, switch to the red dot (standard) case. You don't need the extra tension. If you are already using the red dot case, adjust the needle tension to be a little higher. When properly adjusted, you will see about 1/3 top thread on each side of a strip of 1/3 bobbin thread when viewing the back of the embroidery.


Re: Horizon Link Software - Microsoft Surface Pro4

Jim Stutsman
 

Horizon Link is capable of running on a Windows tablet, such as the Surface, but NOT on an iPad. However you cannot download Horizon Link. It comes with the machine on a CD.


Re: Stitch count limit on Mc15000

Jim Stutsman
 

The limit is 200,000 stitches.


locked Re: Upcoming MC15000 videos

Patricia Smith
 

Just a thought on your issue with importing from Dropbox into AcuDesign.... Are your design files in the expected folder structure?  I can only see files located under this folder path:   Apps -> Artistic -> design folders and files.  If there’s a place to change that expected path I haven’t found it.


Stitch count limit on Mc15000

Diane
 

Is there a stitch count limit on the MC15000 and if so, what is it?  I've looked at or downloaded designs that warn me that the design exceeds 64,000 stitches.

Thanks,
Diane B


15000 tension help

kmurphy1@bellsouth.net
 

my bobbin thread is not showing on bottom(back side) of my machine embroidering, the top thread shows on bottom (back side)
How can I correct this.
thankyou,
Kathleen Murphy
kmurphy1@...

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