Date   
Re: Call for input

cas <cassweet@...>
 

The troubleshooting section will be a very nice addition.  I just have the little mini iPad that came with my machine.  I’ll go back to my old lousy internet if you send me a 10”  Just kidding.  That internet drove me NUTS.

 

It seems like tension issues come up a lot.  That might require a whole new app though!  LOL.

 

I personally had a lot of issues with tension trying to FMQ and think most of my problem was using a different thread in the bobbin than in the needle.
Cas

Re: HP foot

cas <cassweet@...>
 

I liked that the right side of it has a shorter “toe” and is exactly ¼” wide.  The gap in between the toes is wider too, so the visibility is great. I liked it when I was doing foundation piecing for that reason.  It’s nice when you want to sew ¼” and you have an oversize piece, since you can view the edge you can line up with the right size piece without trimming the bottom one.  I think it would work good for sewing in curves. I couldn’t get mine to grip and pull the fabric though.  Maybe because it is so smooth and flat on the bottom, with no cut out for stitches like there is on the “F” foot I often use.  It only uses half the feed dogs and it’s a learning curve.  I still think my tension has been different since my machine went for the upgrade, but it’s been checked since and he said it’s fine…

Cas

 

 

I’m wondering why this HP foot is so special.  What does it do that the ‘A’ foot can’t do, or will it sew a 1/4” seam allowance?  I checked on line for it and can get it for $6.99 from sewingpartsonlinecom.  Quite a low price for a presser foot.  I have the 12000 but see that it can be used with the zig-zag plate.

Thanks,

Carole




Re: 15000 Upgrade HP Foot & plate

Deb Keldrauk
 

Janome Blue Tip = Organ 15x1ST#11 Regular Point
Janome Red Tip = Organ 15x1ST#14 Regular Point
Janome Purple Tip = Organ 15x1Sp#14 Ball Point

Re: Call for input

Jim Stutsman
 

We already have enough testers for the updated "My 15000" app. However keep your suggestions for help topics coming!

Thanks to all who have applied.

Re: HP foot

Jim Stutsman
 

Here's a Janome Canada post relevant to this thread: https://janomelife.wordpress.com/2018/06/15/the-hp-foot-and-needle-plate-for-the-janome-mc9400/
It appears that the foot is "officially" available for the 6700P, the 9400, and the 15000.

Re: Call for input

Jim Stutsman
 

All of our apps, except for Quilt in the Hoop, are universal, meaning they work on both iPhone and iPad. QitH just needs too much screen real estate to work on a phone.

Re: HP foot

favymtz
 

Carole, the HP foot is like a throwback to the old sewing machines that had only a straight stitch.
The foot is narrow and the plate only allows for stitching in the left needle position. It's a wonderful foot, that allows us to sew straighter stitches, and it has the feel of a solid, sturdy sewing and is easy to maneuver. Most people who are using the HP foot and plate love it, I certainly do, and can't figure out why many people wouldn't pay for the upgrade on 15000 that gave us this function. I don't know how well the foot would work without the HP plate, they are a team.

Re: 15000 Upgrade HP Foot & plate

Judi Rutherford
 

Hi Cas,

I will be doing the same going forward.  What Organ needles do you use?

Judi

Re: Call for input

Randi Kemper
 

Jim will the app work on an Iphone? I don’t have my I pad anymore. My grandson needed one and I gave him mine. I do everything with my old pc or iPhone.
Randi Kemper
and the Cairn Terriers,Tessa and McIntosh
http://www.magicalmachineembroidery.net

--
Randi Kemper
Magical Machine Embroidery

Re: Call for input

Jim Stutsman
 

Thanks for using our app! As for your suggestion, it's a good one. Unfortunately most of the on-screen messages relate to a self-test that failed. They have multiple possible causes that almost always requires further investigation by a technician to figure out which sensor triggered the warning, and why that test failed. I'll see what I can come up with.

Re: Call for input

Anne Stoye
 

I use the equivalent My 12000 app and have a 12000.  I still have a suggestion for the trouble shooting section.

 

Typical error/warning messages.  What to try as DIY first aid and which need to be fixed by a qualified technician without user intervention.

 

Eg check correct pressure foot.

 

But as I am not in your ideal user group, no offence will be taken if my suggestion is not taken up.

 

Anne

Call for input

Jim Stutsman
 

I'm working on a big update to the My 15000 app. A feature I'm adding requires a minimum of iOS 10, which excludes maybe all of the iPads that some 15000 purchasers got with their machine. I have decided to go ahead and base this update on iOS 11, since every iPad that uses iOS 10 can also use 11. If you have an earlier freebie model you won't be able to use the new version, BUT all previous videos and new videos will continue to play.

That said, I would like some help from you. One of the new features is a "Troubleshooting" section that will list common problems along with solutions. Given the near-impossible task of searching the archives of this list (which includes the old Yahoo list), as well as the ephemeral nature of Facebook posts, I'm relying on memory for a list of common problems. If there is a problem that is causing (or has caused) you grief I would like to know about it. Don't bother with needle threader - I already know about that one, as well as WiFi. Just let me know the problem in a brief description.

I'm also looking for one or two people to do some testing. However there are specific requirements:
  • You must have a Memory Craft 15000, any version. It does not need to have been updated.
  • You must have an iPad with iOS 11.0 or later on it.
  • You must have a slow (yes, you read that right) Internet connection, one that is bad with video.
  • You don't need to have our "My 15000" app, but it's fine if you do.

To keep the list from getting cluttered, please either reply to this message off-list or send feed back to onlinesewing@.... Thanks for your help!

Re: 15000 Upgrade HP Foot & plate

cas <cassweet@...>
 

Judi, I find my threader works almost every time with an Organ, or Janome branded needle.  When I use Schmetz needles I do not use the threader, so I don’t knock it out of whack.

Cas

.  I didn't have a Schmetz needle handy so I used one of the Janome blue needles that came with the 15000.  I re-threaded the machine and without thinking tried the needle threader and voila! it worked.  I pulled the thread out of the needle and used the threader again it worked again.  I am guessing the tech calibrated the threader with a Janome needle which I would have changed after I finished whatever project I was working on when I brought the machine home after the upgrade.   If you are not using a Janome needle try using one and see if it makes a difference.

Judi
 

Re: 15000 Upgrade HP Foot & plate

cas <cassweet@...>
 

Cheryl,
That's what mine does, just sews in place at the beginning of the fabric or at a seam when I’m doing patchwork. I had the tension checked and he sent the machine home with perfectly sewn samples. I feel like I have to push or pull fabric through if there is any bulk at all. I've experimented with the pressure foot adjustment but it doesn't seem to help.

The threader works great almost every time, unless I'm in embroidery mode. Then it quits after a few thread changes. Sometimes reseating the needle helps, but usually not.

If your guy notices anything that might help with the feed, let us know.
:-)
Cas

HP foot

Carole O'Mara
 

I’m wondering why this HP foot is so special.  What does it do that the ‘A’ foot can’t do, or will it sew a 1/4” seam allowance?  I checked on line for it and can get it for $6.99 from sewingpartsonlinecom.  Quite a low price for a presser foot.  I have the 12000 but see that it can be used with the zig-zag plate.
Thanks,
Carole




Re: RE 18 Hoop

favymtz
 

The stitching area of the Re18 hoop is 140 x180mm. It is sort of the equivalent to the B hoop for the older machines.
The stitching area of the B hoop is 140 x 200mm. 
It is larger, not smaller than the RE18. 
Back in the day when the RE18 came out this actually caused no small amount of disappointment in the 12000 users who had clamored for a "5 x7" hoop from Janome. We meant the same size hoop as the B hoop was needed. Janome listened to "5 X 7" and that's what they delivered!
At any rate, it's a good and useful size of hoop, even if it's a little short.

Re: 15000 Upgrade HP Foot & plate

Barbara Castle
 

I have found the same. My machine was in for threader issues awhile back and now all is well. 

Barbara 

On Thu, Jun 14, 2018 at 5:33 AM Judi Rutherford <willwork4fabric@...> wrote:
Hi Cheryl,

I start and end my sewing with fabric under the needle so the feed dogs don't struggle.  I try and have it be blocks I am piecing for another quilt project but sometimes it is just scraps that catch thread for awhile and then get tossed.  If you google leaders & enders you will see lots of projects that use up fabric leftovers.  

My needle threader worked well before the upgrade and it worked for about a week after the upgrade then stopped working.  It has been driving me crazy so I decided to think about it "logically."   I normally use Schmetz needles varying the size based on the project and I always piece with Aurifil 50 wt thread.  The other day I cleaned the machine  before I put the HP plate on. Cleaning the machine for me includes putting in a new needle.  I didn't have a Schmetz needle handy so I used one of the Janome blue needles that came with the 15000.  I re-threaded the machine and without thinking tried the needle threader and voila! it worked.  I pulled the thread out of the needle and used the threader again it worked again.  I am guessing the tech calibrated the threader with a Janome needle which I would have changed after I finished whatever project I was working on when I brought the machine home after the upgrade.   If you are not using a Janome needle try using one and see if it makes a difference.

Judi
 

Re: HP Plate & Foot

favymtz
 

The answer to the question of can the HP plate work on a 12000.
Yes, it can.  What got me thinking about this is a post I read sometime back SOMEWHERE in the Sewing World! The question came about after the update that included the new HP Plate & Foot, and could it work on the 14000 machine, which wasn't going to be updated to accomodate them.
I have both a 12000 and the 15000. The throat plates for the 15000 fit on all 3 machines, so theoretically they should work interchangeably.
As the Stutsmans stated it's the sensors that enable the machine to know which plate is on the machine.
I've prepared a document, attached it to this message to explain how you can 'trick' the machine into letting you use the HP plate.
If anyone tries this, make sure that you heed the warnings in the document!

Re: Footbook.

William D Lawson
 

I have found that the HP foot also fits the skyline S5.  I love that foot.  As stated before, just use the zigzag foot and adjust the needle position to be in the middle of the foot.  Absolutely love that foot.  I want to buy an extra one - just in case I want to sew on both machines at the same time.  Ha  Ha

Gwen

Re: Footbook.

Judi Rutherford
 

Thank you for all you do! Love all your apps.

Judi