Date   

Re: S9 Embroidery issues

Sue Raabe <susies.stitches@...>
 

This question is about the 15000, but could apply to any machine.  The white part underneath  the removable bobbin case appears to have a couple of deep scratches.  I'm not having any problems, but was wondering if I should have them taken care of.  The machine is so heavy, I dread taking it to the dealer.  99% of my problems are from putting the bobbin case back in right, but it needs cleaning underneath!  Thanks.  Sue Raabe

That white plastic piece does get a lot of wear and tear, especially if a needle breaks or isn't in the holder tightly. It will affect stitch quality if it's damaged. I used to routinely change those during tune-ups and I ordered 25 at a time. However many dealers don't do anything with it. Before taking it in to your dealer call and make sure it's in stock. No use waiting for a couple of weeks for it to be ordered! The part number is 627191000 and it's called the "Hook race bottom plate". I know it fits the 15000, as I've replaced ours. In fact it fits pretty much all of the Janome top-load machines. This is an inexpensive part and can be replaced quickly.


Re: Janome updates

J Fraker
 

I have the 12000, so obviously some of that stuff won't work, but since I do have the HorizonLink software, will I be able to use the AcuStitch tool?

Given that I have posted every bit of information that I have, I can't say for sure. However the bulletin on AcuStitchTool specifically says it's in Horizon Link Suite 1.31, but makes no mention of Horizon Link, which the 12000 uses. My guess is that if you can get the software you *might* be able to make compatible stitch files, but that's only a guess based on very limited information.


From: "jim.stutsman@... [janome12000]"
To: janome12000@...
Sent: Monday, August 7, 2017 10:13 AM
Subject: [janome12000] Janome updates

 
A number of very interesting bulletins have appeared on the Janome Global site. These are undoubtedly related to what's being released at Janome Institute, which is happening now at several cities across the country. The nutshell version is that there will be an update to the 15000, which will make it a "Quilt Maker Memory Craft 15000". This is a hardware update, not free, and will install a sensor for a new needle plate HP and foot (HP). All this information is in the following Janome bulletins, which I will not repeat here, as you can download and read them yourself. Since most dealers have not attended Institute yet, this would be a good time to contact them and let them know if you want the update and/or accessory kit. It's very helpful for dealers to know in advance how many items people want so they can in turn order the appropriate quantity from Janome. Pricing is not shown, or known, until dealers come back from Institute.

The bulletins:




Janome updates

Jim Stutsman
 

A number of very interesting bulletins have appeared on the Janome Global site. These are undoubtedly related to what's being released at Janome Institute, which is happening now at several cities across the country. The nutshell version is that there will be an update to the 15000, which will make it a "Quilt Maker Memory Craft 15000". This is a hardware update, not free, and will install a sensor for a new needle plate HP and foot (HP). All this information is in the following Janome bulletins, which I will not repeat here, as you can download and read them yourself. Since most dealers have not attended Institute yet, this would be a good time to contact them and let them know if you want the update and/or accessory kit. It's very helpful for dealers to know in advance how many items people want so they can in turn order the appropriate quantity from Janome. Pricing is not shown, or known, until dealers come back from Institute.


The bulletins:

AcuSketch

AcuStitchTool

Professional Grade Foot and Professional Grade Needle Plate (HP)

Darning Foot (Open-toe) (PD-H)

1/4 Seam Foot (without guide) (O)

Variable Zigzag Open-toe Foot (QZ)

Ruler Work Foot (QR)

Quilt Maker Accessory Upgrade Kit



Re: Machine and computer can't connect...

Kathy
 

This same connection issue is happening to me. I upgraded from my 12000 to a 14000. Everything worked perfect with the 12000, but I get that same message with my 14000 Kathy Poole

The fix is the same. Run the JsmcxxxInstall from the HorizonLink menu. The xxx will probably be a different number for you, but you have to install the driver. It is likely different from the 12000 driver you already had installed.


Re: S9 Embroidery issues [1 Attachment]

Vikki Youngmeyer
 

As with any sewing machine, whatever brand, if there is lint in the threading path (upper/lower/both), it will wreak havoc with the getting the needle threaded and making a decent stitch. It’s the nature of the machine. Yes, it has computer components, but it comes down to basic techniques. It is  threading a needle and pulling up a bobbin thread. That is a physical issue. Computers do a lot of things, but a sewing machine has yet to be developed that cleans out the thread paths by sending a text message to it to do so!

 

Try threading just a regular sewing needle with a thread. If the thread is split, it won’t thread. If the needle is damaged it won’t thread. If the thread is too big for the needle, it won’t thread. If there is anything blocking the flow of thread there is a problem.

 

It’s not necessarily the fault of your machine that it won’t thread. That’s just the top of the pyramid! Be proactive and check out the rest of the thread paths before blaming the machine for everything! Most of us don’t like doing maintenance, such as cleaning!

 

I had an old Singer before I got my 6500 and had lots of problems with it. When I got my Janome 6500, guess what, I had some (but not all) of the same problems I had with my Singer. DUH! Maybe I was doing something stupid, and it wasn’t the machine’s fault! I was self-taught and had picked up some bad habits thru ignorance. I never had a “formal” lesson on my previous machines until the 6500. It turned out the instructors were more clueless about machines than I was. I had some problems with my machines and actually had to show them what was wrong with my machine by comparing them side by side with another 6500 machine – and that was an “authorized Janome technician”.  I still have bad habits, but that’s another issue!

 

Vikki Youngmeyer

Houston, TX

 


Machine and computer can't connect...

Chris Krause
 

Hello!


I know, I know, this problem shows up in the messages over and over but this particular situation is new to me.


When I try to send a design through Horizon Link Suite I get "Connect the machine and PC with the USB cable."  So I click on the round icon in the upper left hand corner to check connection settings.  When I click on the Wifi button to allow the software to search for my MC 15000 it says "No machine found."


Then when I plug in the USB cable and try to send a design I get "Connect the machine and PC with the USB cable."  I just did that??!!


When I clicked into the wifi settings on the sewing machine the IP address shows as DHCP 0.0.0.0   Surely that can't be right?


I'm confused and would appreciate some help.


Thanks,


Chris


Yes, setting up WiFi can be challenging. No, an IP of 0.0.0.0 is definitely not usable. It means nothing has been set. DHCP is the way to go for about 98% of users. Using that the machine will contact your router and ask for an IP. The fact that it isn't suggests that it isn't actually "seeing" the router. WiFi is based on a radio and things like walls, furniture, microwaves, and metal can block or weaken the signal so it doesn't work. The WiFI in the 15000 is not the world's strongest and it's not at all uncommon for the machine to not connect, even as your iPad connects fine in the same room. If the router is some distance away from the machine that may be the issue.


The USB issue is a little easier to solve. For reasons unknown, installing HorizonLink Suite DOES NOT install the needed USB driver. Open HLS and click on the Jsmc862Installer. That will install the USB driver and then your machine should work with the cable connection.


Re: S9 Embroidery issues

Toni Valenstein
 

I'll be there tomorrow at 9, when they open.  It is a metal foot.  The bobbin case was inspected in the store when I brought it in on Fri.  The emb. thread spool is cone shaped, and I'm not using any cap.  Will get back to you to let you know what they find.


Re: S9 Embroidery issues

Toni Valenstein
 

I followed your instructional EXACTLY, even using the LOCK function while threading.  The lower one was done yesterday, the upper is the one I did after following your instructions.  No difference!

Since it's not consistent I don't think it's a tension issue. I have not yet seen an S9 so I don't know much about the details. If it has a plastic embroidery foot take it off and look at the opening under a magnifying glass. A nick in the foot will grab the thread and cause this type of problem. Also look carefully at both bobbin cases, again for a nick or scratch. Inspect the hole in the needle plate for rough edges. A needle strike can cause this. Also take out the bobbin case you are using and look in the area where the thread goes when you thread it. A small ball of lint between the spring and the thread path will alter the bobbin tension and cause this. Is your thread on a small spool? Using the large spool cap with small spools can cause problems, as the thread gets too much pull going around the cap. Likewise using the small cap with a large spool can cause trouble, especially if there is a burr or sticky label on top of the spool. If all else fails take the fabric, threads, and stabilizer to your dealer and ask them to test it.


S9 Embroidery issues

Toni Valenstein
 

I did a practice embroidery and the white bobbin thread is pulling up and showing on the top.  I brought the machine back to the dealer (again).  I was told it was because I was not using embroidery bobbin thread.  I was using a regular (thin) bobbin thread.  I bought a package of the Janome pre-wound embroidery bobbin thread.  Went back to try it again and still had the same results.  I tried changing the stabilizer.  I tried changing the plate. When I tried using the embroidery bobbin holder, it sucked all the embroidery thread into the machine.  I'm using a good brand embroidery thread.  Don't know what else to do except throw the machine through the window (only kidding).  My settings for tension, etc. was checked by the dealer.


I'm so upset with this machine!  Any answers???


Bobbin thread pull-up can happen if you put the bobbin in backward. As you sew it will pull out of the bobbin tension. Look at the plastic bobbin cover and make sure you put it in as shown. The pulling of embroidery thread into the machine is almost certainly due to either not having the thread in the take-up lever, or not using the LOCK function while threading.


Re: 15000 Serger stitch

SparkleFever
 

There are several stitches that can be used for overcasting & overlocking, including some stretch stitches.

Here's a mini tute of which type of stitches to try  (not specific to Janome machines) - http://sewabaloo.com/sewing/6-ways-to-overcast-with-your-sewing-machine/




Transferring purchased My 15000 App to new IPAD

kt4917@...
 

Jim,

 Hoping you can tell me how to download or transfer the three Apps I bought individually and are now listed together in the app store.

Karen


It's easy. Back up your old iPad to either your computer using iTunes, or to iCloud. When you first turn on the new iPad it will ask whether you want to restore from backup. When you do all of your apps will be restored as well as data such as contacts, photos, etc.


Re: janome quilt topper

Ceil J
 

I've seen part of an update to the 15000 (coming soon) which features a redesigned quilting foot.  Not sure why or if it will mean a new hoop too.  I didn't think to ask if it meant a new hoop.  Supposed to come out this month. Whatever it is, it might require a trip to the dealer.... can anyone else add to this?


Re: janome quilt topper

Cheryl Paul
 

Re - Magnetic Clips popping off

Thank you, I knew someone would have a good solution to this problem. Those clips seem like a very good answer to this problem. I still hope that Janome does a fix though.

Cheryl - Saskatoon


Re: janome quilt topper

J Fraker
 

Get yourself four medium size binder clips, clip the quilt onto the hoop between the magnets.  That will help hold everything in place and keep the magnets from popping off.  



From: "Cheryl Paul capaul@... [janome12000]"
To: janome12000@...
Sent: Wednesday, August 2, 2017 12:14 PM
Subject: [janome12000] Re: janome quilt topper

 
I have to clarify something that I think is being missed in this whole thread for the DIME topper and the Janome’s Acufill hoop system. It is NOT because the magnets are not strong enough to hold things in the hoop but because they aren’t able to stay clipped in place because the thickness of the quilt sandwich. I didn’t have as much problem with an ordinary quilt as I did with the baby quilt I made that I put “cuddle” fabric as the backing, a regular cotton batting as the filler and a quilt that had a number of seams that the magnets just didn’t stay on the quilt. I think that they could have been very strong magnets and they still wouldn’t have held because of the thickness and that the “clothes peg” clamp just didn’t have enough space to stay clamped on to the hoop. I had them well and truly clamped on and the ones that popped made drove me mad, but I still had to wrangle the others off as they were magnetized to their location on the quilt.

I just think that there needs to be a better clamp for those hoops, or perhaps 2 sets - maybe a clothes peg type. However, we’d have to convince our Janome Educators that this is a problem as they are our resource ticket to the Janome Company. They use these products in their sampling and obviously just don’t run into the same problems that we “home users” do. Our Canadian lead educator sews LOTS on a daily basis and she has never mentioned having this problem and I did tell her about mine.

Cheryl - Saskatoon



Re: janome quilt toppere

Anne Parker
 

Thanks for the explanation.  I would think if the quilt wasn't near the machine bed but laid on top of the hoop then there would need to be some adjustment in the tension of both top and bottom to form a correct lock stitch without any puckers or loops.

I think I'll just stick with what I've got which to be honest I haven't really used yet.  Just packed my 15000 all away in it's boxes to take to my step-daughters for safe keeping while we are moving (Selling the house, moving stuff into storage, living in the motorhome until we find somewhere in Pembrokeshire - at least the boats there, though not without the adventure of a near force 9 gale, but that's another story! :0))

I will really miss the 15000 and will have to resort to my low end Janome and vintage Vesta Saxonia TS machine which I can fit in the motorhome - I guess it will be refreshing and I will love the 15000 all the more when I get to unpack it again! It's a brilliant machine.

Anne
www.sewingtales.wordpress.com

https://www.flickr.com/photos/94302460@N03/sets/

"With all its sham, drudgery and broken dreams,
it is still a beautiful world. Be cheerful. Strive to be happy." Max Ehrmann


Re: janome quilt topper

Cheryl Paul
 

I have to clarify something that I think is being missed in this whole thread for the DIME topper and the Janome’s Acufill hoop system. It is NOT because the magnets are not strong enough to hold things in the hoop but because they aren’t able to stay clipped in place because the thickness of the quilt sandwich. I didn’t have as much problem with an ordinary quilt as I did with the baby quilt I made that I put “cuddle” fabric as the backing, a regular cotton batting as the filler and a quilt that had a number of seams that the magnets just didn’t stay on the quilt. I think that they could have been very strong magnets and they still wouldn’t have held because of the thickness and that the “clothes peg” clamp just didn’t have enough space to stay clamped on to the hoop. I had them well and truly clamped on and the ones that popped made drove me mad, but I still had to wrangle the others off as they were magnetized to their location on the quilt.

I just think that there needs to be a better clamp for those hoops, or perhaps 2 sets - maybe a clothes peg type. However, we’d have to convince our Janome Educators that this is a problem as they are our resource ticket to the Janome Company. They use these products in their sampling and obviously just don’t run into the same problems that we “home users” do. Our Canadian lead educator sews LOTS on a daily basis and she has never mentioned having this problem and I did tell her about mine.

Cheryl - Saskatoon


Re: janome quilt topper

J Fraker
 

It is different because it lays on top of the ASQ hoop.  The idea is that you can reposition the quilt without removing the hoop.  The problem is that the quilt stays on top of the hoop instead of being pushed down into it, so it doesn't work well.  It is okay for designs that don't get near the outer edges of the stitching field, but I found that for large designs, they sometimes distort a little around the outer edges.



From: "Anne Parker lokicat6@... [janome12000]"
To: janome12000@...
Sent: Tuesday, August 1, 2017 9:03 AM
Subject: [janome12000] Re: janome quilt topper

 
I'd not heard of it before but the Janome Quilt Topper is not made by Janome - it is made by DIME - so you could contact them via their website and ask for instructions.

I'm curious to know why you need this as it looks exactly the same as the original inner hoop from Janome that came with my machine?  Does it do something different?  Is it just that the magnets are stronger?

Anne
www.sewingtales.wordpress.com

https://www.flickr.com/photos/94302460@N03/sets/

"With all its sham, drudgery and broken dreams,
it is still a beautiful world. Be cheerful. Strive to be happy." Max Ehrmann



Re: S9 bobbin winding

B Diane Landon <publicaddress@...>
 

I too have the S9. How to wind your bobbin starts on page 13, continues on page 14 to bottom of page.  Page 15 tells you how to insert the bobbin in the case. 
B Diane Landon

Sent from my iPad

On Aug 1, 2017, at 8:25 AM, tenquilt@... [janome12000] <janome12000@...> wrote:

 

I'm returning to an old conversation, but the directions given on Pg. 14 (as recommended) only deals with the bobbin in the bobbin case, not winding the bobbin.  Is the only fix directing it with my my fingers?


15000 Serger stitch

kmurphy1@bellsouth.net
 

Does the Janome 15000 have a serger stitch for hemming sleeve on knit short sleeve golfers shirt? Thankyou, Kathy Murphy Kmurphy1@... Sent from my iPad

Yes, in several different styles.


Re: janome quilt topper

J Fraker
 

You just put the plastic piece on top of the hoop (with the quilt in between of course) and use the magnets that came with the DIME hoop.  Stick them in the slots.  I have one, but don't like it.  Because the quilt is too far above the bed of the machine, the quilt itself vibrates and can cause some distortion of the quilting design, especially around the edges.  It's a good idea, but a poor design.



From: "Jill Kenyon jpkenyon@... [janome12000]"
To: janome12000@...
Sent: Monday, July 31, 2017 11:38 PM
Subject: [janome12000] Re: janome quilt topper

 
Gail, are you talking about th Acufil?  If so, you float your quilt sandwich on top of the hoop and use the magnets to hold it in place.  If you're talking about the DIME products I have no clue.  I really like the Acufil.
--
 Write your sorrows in sand . . . .  your blessings in stone.


10101 - 10120 of 30368