Date   

Pen Tablet

vicki chrobak
 

Does our machine have the capability of using a pen/drawing tablet in anyway or is it a future possibility?

--
Vicki Jo


Re: Janome CD drive

vicki chrobak
 

Excellent!

--
Vicki Jo


Re: Janome CD drive

Jim_Stutsman <jim@...>
 

History (10000 & 11000) tells us that at some point there will be at least one paid upgrade. However the lack of CD support is a regression from previous models, so I'm fairly certain that the next upgrade will be free, just as version 1.01 was. Of course I am not in a position to know anything at all with regard to what Janome will or won't do!

--- In janome12000@..., "grandma" <ehuff12@...> wrote:


Jim,

Will we have to pay for this upgrade?

Thanks,


Re: Janome CD drive

grandma
 

Jim,

Will we have to pay for this upgrade?

Thanks,


Re: Janome CD drive

Jim_Stutsman <jim@...>
 

I've been advised by a dealer friend (Thanks Ann!) that an upgrade is planned that will allow a CD drive to work on the 12000, as well as other new features. I don't have a time frame for this, but it's good to know that there will be more to come!

--- In janome12000@..., "Jim_Stutsman" <jim@...> wrote:

The Janome CD drive is not supported on the 12000, which doesn't make a lot of sense to me, as it does work on lesser models. I'm hoping that they left it out in order to get the machine out the door faster, and will add it back in an update.

--- In janome12000@..., "janetpiekarski" <jsm1144@> wrote:

I tried putting the Janome CD drive intothe USB slot on the 12000 and it didn't see it. Not that it matters because the computer connection with the Horizon link is so great but I just wondered if this means we won't be using that on the 12 or will there be an update.


Re: Janome CD drive

Jim_Stutsman <jim@...>
 

It is, or rather will be when they upgrade the machine to accept it. In other models you attach the CD drive, put in the CD, and then select the design you want to stitch. The real appeal of the CD drive is not to just have another way to put designs in the machine. It gives people with no computer the ability to buy designs on CD and use them. That's really important for people who love to sew, but have no interest in learning to use a computer. It's much easier to just open a design from a CD than to download it, unzip it, and send it to the machine or figure out what folder it needs to go in on a USB drive.

--- In janome12000@..., vicki chrobak <tulsajo1@...> wrote:

I'm new to Janome & unfamiliar with the Janome CD Drive so please excuse
an ignorant question. Is it another way to transfer designs to the machine?

--
Vicki Jo


Re: Janome CD drive

vicki chrobak
 

I'm new to Janome & unfamiliar with the Janome CD Drive so please excuse an ignorant question. Is it another way to transfer designs to the machine?

--
Vicki Jo


Re: Janome CD drive

Jim_Stutsman <jim@...>
 

The Janome CD drive is not supported on the 12000, which doesn't make a lot of sense to me, as it does work on lesser models. I'm hoping that they left it out in order to get the machine out the door faster, and will add it back in an update.

--- In janome12000@..., "janetpiekarski" <jsm1144@...> wrote:

I tried putting the Janome CD drive intothe USB slot on the 12000 and it didn't see it. Not that it matters because the computer connection with the Horizon link is so great but I just wondered if this means we won't be using that on the 12 or will there be an update.


Janome CD drive

janetpiekarski
 

I tried putting the Janome CD drive intothe USB slot on the 12000 and it didn't see it. Not that it matters because the computer connection with the Horizon link is so great but I just wondered if this means we won't be using that on the 12 or will there be an update.


Re: MSRP

vicki chrobak
 

YesI missed it by 1 day--bought on October 31.  Grrrr!  But considering I got a good deal on financing can't complain too much.
Vicki Jo
On 11/8/2011 5:02 PM, Jim_Stutsman wrote:
 

The "official" MSRP for the United States, as announced at Janome Institute, is $11,999 USD. However I doubt that many machines have been sold at that price. Most seem to be going for around $9,000 USD. The actual deal in this case is not on the regular Janome website, but on the Holiday Promotion website:
http://janomespecials.com/holiday-promo-2011/featured.htm

Before everybody gets all excited, let me explain in detail:

1. This promotion is coming from Janome America. It will not apply outside the US. Other countries may offer different promotions that are as good or better, or maybe not. It's up to the individual Janome head offices.

2. It's only available from dealers who choose to participate. Usually there is something a dealer must do to qualify, either buy a special package or buy machines with the promotional package bundled in. Some small dealers may not be financially able to participate, but that doesn't mean they won't be able to do something nice for you anyway!

3. The "bought at MSRP" requirement is only enforced at the dealer level. If you negotiated a spectacular price for your machine, your dealer is not obligated to give up even more profit in order to give you the "$1,200 gift." If you paid more than $1,200 less than MSRP for your machine, you already got the gift. However if you have been a good customer with your dealer over the years, she may be inclined to extend the offer anyway. It's her choice.

4. If you bought your machine prior to November 1, your dealer won't be able to give you the deal, because he/she didn't get the deal from Janome. Personally I think this is a mistake, because the folks who bought the machine in October have demonstrated their faith and loyalty to Janome. They shouldn't be treated to less than those who waited. Apple learned this lesson with the first iPhone. Shortly after releasing it, to long lines of fans, they dropped the price by $200. Early adopters were outraged, and they subsequently gave us $100 credit. Most of their loyal customers forgave them for being charged a $100 "early adopter" tax, but it was still not a good way to treat their very best customers.


-- 
Vicki Jo


Re: MSRP

Jim_Stutsman <jim@...>
 

The "official" MSRP for the United States, as announced at Janome Institute, is $11,999 USD. However I doubt that many machines have been sold at that price. Most seem to be going for around $9,000 USD. The actual deal in this case is not on the regular Janome website, but on the Holiday Promotion website:
http://janomespecials.com/holiday-promo-2011/featured.htm

Before everybody gets all excited, let me explain in detail:

1. This promotion is coming from Janome America. It will not apply outside the US. Other countries may offer different promotions that are as good or better, or maybe not. It's up to the individual Janome head offices.

2. It's only available from dealers who choose to participate. Usually there is something a dealer must do to qualify, either buy a special package or buy machines with the promotional package bundled in. Some small dealers may not be financially able to participate, but that doesn't mean they won't be able to do something nice for you anyway!

3. The "bought at MSRP" requirement is only enforced at the dealer level. If you negotiated a spectacular price for your machine, your dealer is not obligated to give up even more profit in order to give you the "$1,200 gift." If you paid more than $1,200 less than MSRP for your machine, you already got the gift. However if you have been a good customer with your dealer over the years, she may be inclined to extend the offer anyway. It's her choice.

4. If you bought your machine prior to November 1, your dealer won't be able to give you the deal, because he/she didn't get the deal from Janome. Personally I think this is a mistake, because the folks who bought the machine in October have demonstrated their faith and loyalty to Janome. They shouldn't be treated to less than those who waited. Apple learned this lesson with the first iPhone. Shortly after releasing it, to long lines of fans, they dropped the price by $200. Early adopters were outraged, and they subsequently gave us $100 credit. Most of their loyal customers forgave them for being charged a $100 "early adopter" tax, but it was still not a good way to treat their very best customers.

--- In janome12000@..., "Vicki" <tulsajo1@...> wrote:

Does anyone know MSRP of the 12000. The Janome site has a great deal for those who purchased machine at MSRP between Nov. 1 & Dec. 31st
Vicki Jo


Re: newbie 12000 owner & portable hard drive

vicki chrobak
 

Jim, Thanks for your very thorough answer Guess I'll stay on a bicycle.

--
Vicki Jo

There are a couple of problems with using an external drive on the machine:



1. The USB ports on the 12000 are not designed to provide a large amount
of power. USB flash drives use little power, but an external hard drive
requires a large amount of power to spin up from a dead stop. If the
port senses that too much power is being requested, it will shut down to
protect the machine. This is a good thing, as I'm sure you aren't
wanting to have to replace a USB board and/or power supply at this
stage! This is what made the Janome-branded CD-ROM drive different from
other external CD-ROM drives. It was made to be very low power. Other
brands had to have external power. Some external hard drives have the
ability to add external power. Usually this is in the form of a short
cord that is USB at one end and a small round plug on the other. You
might be tempted to power the drive with one of these cables plugged
into the second USB port. DON'T DO THAT! It still won't be enough, and
you still run the risk of damaging your machine.



2. Even a small external hard drive is going to contain many gigabytes,
usually at least 100 or more. Nearly all of them use the NTFS file
system, which is good for data safety and stability. It's also required
for drives over 120GB. The machine is geared for the FAT file system. If
you can get past the power issue, the machine won't be able to make
sense of the NTFS file system. If it was able to get the drive to spin
up to speed and be readable, you would get the dreaded FAT error
message. You could reformat the drive as FAT or FAT-32, but you will
lose all that's on it and you will almost certainly reduce the amount of
usable storage on the drive.



There are probably other problems as well as these, but the bottom line
is that asking your machine to drive a bus filled with passengers, when
it expected a bicycle.


Re: newbie 12000 owner & portable hard drive

Jim_Stutsman <jim@...>
 

There are a couple of problems with using an external drive on the machine:

1. The USB ports on the 12000 are not designed to provide a large amount of power. USB flash drives use little power, but an external hard drive requires a large amount of power to spin up from a dead stop. If the port senses that too much power is being requested, it will shut down to protect the machine. This is a good thing, as I'm sure you aren't wanting to have to replace a USB board and/or power supply at this stage! This is what made the Janome-branded CD-ROM drive different from other external CD-ROM drives. It was made to be very low power. Other brands had to have external power. Some external hard drives have the ability to add external power. Usually this is in the form of a short cord that is USB at one end and a small round plug on the other. You might be tempted to power the drive with one of these cables plugged into the second USB port. DON'T DO THAT! It still won't be enough, and you still run the risk of damaging your machine.

2. Even a small external hard drive is going to contain many gigabytes, usually at least 100 or more. Nearly all of them use the NTFS file system, which is good for data safety and stability. It's also required for drives over 120GB. The machine is geared for the FAT file system. If you can get past the power issue, the machine won't be able to make sense of the NTFS file system. If it was able to get the drive to spin up to speed and be readable, you would get the dreaded FAT error message. You could reformat the drive as FAT or FAT-32, but you will lose all that's on it and you will almost certainly reduce the amount of usable storage on the drive.

There are probably other problems as well as these, but the bottom line is that asking your machine to drive a bus filled with passengers, when it expected a bicycle.

--- In janome12000@..., vicki chrobak <tulsajo1@...> wrote:

Hi everyone--I brought my 12000 home Saturday & have been getting
acquainted. So far I find it pretty user-friendly. It doesn't like
Floriani thread from the regular spools but I try a thread stand next time.
Does anyone know how to set it up for use with a portable hard drive?

--
Vicki Jo


MSRP

vicki chrobak
 

Does anyone know MSRP of the 12000. The Janome site has a great deal for those who purchased machine at MSRP between Nov. 1 & Dec. 31st
Vicki Jo


newbie 12000 owner & portable hard drive

vicki chrobak
 

Hi everyone--I brought my 12000 home Saturday & have been getting acquainted. So far I find it pretty user-friendly. It doesn't like Floriani thread from the regular spools but I try a thread stand next time.
Does anyone know how to set it up for use with a portable hard drive?

--
Vicki Jo


Re: Removing Digi Pro

Jim_Stutsman <jim@...>
 

The time to uninstall old Digitizer versions is before you install the upgrade. Otherwise the uninstaller files may get overwritten and you can't remove it later. You can remove the old files as follows:

1. Open "My Computer" and then drive C.

2. Find the "Program Files" folder and open it, then the "Janome" folder.

3. If you see a "Digitizer Pro" folder, delete it. DO NOT touch the "Digitizer MBX" folder!

That's it. If everything is working you actually don't have to do anything. It won't hurt to have the old version there, because it will never be used. It just takes up space.

--- In janome12000@..., "roosterlady5" <roosterlady5@...> wrote:

Hello Jim,
First let me say a big "THANK-YOU", to you and Diane for starting this group.
Very much appreciated.
Now my question.
I installed the upgrade for Digitizer MBX.
However,the book says to remove the Digi Pro program, after the install, using the control panel add/remove programs.
When I attempted this,the software will not remove,and I get an error window pop up with the following message.
----------------------------------------------------------
(Error Code: -5005 : 0x8000ffff
Error Information:
Kernel&#92;KernelMedia.cpp (95)
Kernel&#92;KernelMedia.cpp (95)
SetupDLL&#92;SetupDLL.cpp (1479)
PAPP:DigitizerPro
PVENDOR:Janome (http://www.janome.com)
PGUID:BE2C4D09-959D-4A62-BDBA-CE64829661A2
$11.0.0.28844
@Windows XP Service Pack 3 (2600) BT_OTHER 65.31889
-----------------------------------------------------------

I tried running the MBX disk again trying the repair, no difference. I then tried the uninstall and reinstall of Digi MBX, but no difference there either.
So far I have not found any problems running MBX program, but then I have not tried out all the features of the new software.

Would you know if this affects the use of the Digi MBX operations at some level? If not, then I will ignore it and move on.
But,if so, would you have a resolve for me? I am running XP and IE8.
Thanks again,
Marlene D.


Re: Question about the 1/4" foot

Jim_Stutsman <jim@...>
 

See "Favorite Stitch Adjustment" on page 93 for saving stitch modifications.

The reason that the 1/4" foot does not automatically work with the needle in
center position is due to a redesign. The original 1/4" foot for 7mm machines
has the guide riding on a feed dog. The can cause problems for some people, so
they redesigned the 9mm foot so that the guide is not on a feed dog.

Regarding the "Change length" message that pops up every time you stop, you don't have to do anything at all. As soon as you start sewing again, it goes away.

--- In janome12000@..., "Julie" <jjems@...> wrote:

Thanks for that information. Is there a place in the manual that tells how to save your programmed positions and length as a stitch setting?

Julie

--- In janome12000@..., "stitchnpatch" <stitchnpatch@> wrote:

Hi - trying out the 1/4" foot was one of the first things I did when I got my machine and I used the preset setting, however I thought that I would be driven mad by the message constantly appearing asking me if I wanted to stitch the next seam the same size or a different size (is there any way to turn that off?). Also the setting is for a generous quarter inch rather than a scant 1/4" - so I took a note of the settings I wanted to use, played with the needle position until I got it exactly where I wanted it and have programmed the needle position and stitch length in and saved them as a stitch setting - works great. If I'm piecing a number of pieces that are all the same the length then I can use the preprogrammed setting in the patchwork setting. I also wanted a 3/8" setting and was able to do it the same way.
Hope that helps.
Vicki


Re: Question about the 1/4" foot

Julie
 

Thanks for that information. Is there a place in the manual that tells how to save your programmed positions and length as a stitch setting?

Julie

--- In janome12000@..., "stitchnpatch" <stitchnpatch@...> wrote:

Hi - trying out the 1/4" foot was one of the first things I did when I got my machine and I used the preset setting, however I thought that I would be driven mad by the message constantly appearing asking me if I wanted to stitch the next seam the same size or a different size (is there any way to turn that off?). Also the setting is for a generous quarter inch rather than a scant 1/4" - so I took a note of the settings I wanted to use, played with the needle position until I got it exactly where I wanted it and have programmed the needle position and stitch length in and saved them as a stitch setting - works great. If I'm piecing a number of pieces that are all the same the length then I can use the preprogrammed setting in the patchwork setting. I also wanted a 3/8" setting and was able to do it the same way.
Hope that helps.
Vicki


Re: Question about the 1/4" foot

stitchnpatch
 

Hi - trying out the 1/4" foot was one of the first things I did when I got my machine and I used the preset setting, however I thought that I would be driven mad by the message constantly appearing asking me if I wanted to stitch the next seam the same size or a different size (is there any way to turn that off?). Also the setting is for a generous quarter inch rather than a scant 1/4" - so I took a note of the settings I wanted to use, played with the needle position until I got it exactly where I wanted it and have programmed the needle position and stitch length in and saved them as a stitch setting - works great. If I'm piecing a number of pieces that are all the same the length then I can use the preprogrammed setting in the patchwork setting. I also wanted a 3/8" setting and was able to do it the same way.
Hope that helps.
Vicki


Removing Digi Pro

roosterlady5
 

Hello Jim,
First let me say a big "THANK-YOU", to you and Diane for starting this group.
Very much appreciated.
Now my question.
I installed the upgrade for Digitizer MBX.
However,the book says to remove the Digi Pro program, after the install, using the control panel add/remove programs.
When I attempted this,the software will not remove,and I get an error window pop up with the following message.
----------------------------------------------------------
(Error Code: -5005 : 0x8000ffff
Error Information:
Kernel&#92;KernelMedia.cpp (95)
Kernel&#92;KernelMedia.cpp (95)
SetupDLL&#92;SetupDLL.cpp (1479)
PAPP:DigitizerPro
PVENDOR:Janome (http://www.janome.com)
PGUID:BE2C4D09-959D-4A62-BDBA-CE64829661A2
$11.0.0.28844
@Windows XP Service Pack 3 (2600) BT_OTHER 65.31889
-----------------------------------------------------------

I tried running the MBX disk again trying the repair, no difference. I then tried the uninstall and reinstall of Digi MBX, but no difference there either.
So far I have not found any problems running MBX program, but then I have not tried out all the features of the new software.

Would you know if this affects the use of the Digi MBX operations at some level? If not, then I will ignore it and move on.
But,if so, would you have a resolve for me? I am running XP and IE8.
Thanks again,
Marlene D.