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Re: Connectivity with 15K and ipad

cas <cas@...>
 

lol, if I had a modem . . .   la la la
 
I have centurylink ISP and Dish network.  I have a modem from Centurylink,  it’s a ZyXel model and seems very cheap.  It’s been replaced twice.  It works by plugging into a phone jack, and they installed something outside on a pole for it.  I have  a separate connection for Dish DSL (outside as well, but in the garage, so I think they are separate) with it’s own jack with a DVR and Hoppers on each TV.  Dish works, but onDemand which requires internet did not work this weekend, and neither did other devices which depend on the internet. 
 
I’m wondering if I can buy a different modem than the one Centurylink gave me to use with their service.  I did buy a wireless access point, a booster, but couldn’t figure out how to configure it.  It showed up as just another network on the PC, similar to all the centurylink networks in my neighborhood.
 
Can I use a device like the one you showed me at amazon instead of my modem? 
Thanks,
Cas



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Re: Connectivity with 15K and ipad

Jim Stutsman
 

[If I had a modem, I'd modem in the morning, I'd modem in the evening, all over this land!]
With Dish network it's likely that you have a modem and router combined into one device. Buying your own modem isn't feasible for DSL, and may not even be possible on that system. However you do not need to use the router that's embedded in their modem. You could buy your own wireless router and plug it into the modem with a cable. You'll want to disable the router in their modem, and you'll probably need to call them to do that. They may not allow it. In areas where Dish (owned by AT&T) is the only option they tend to treat their customers like serfs and not allow much of anything.

You could also just buy your own wireless access point and connect it via cable to the modem/router. In that scenario you would ignore the existing WiFi network and create a new one using the access point. Netgear makes these, as do most other networking manufacturers. I'm partial to Apple's Airport Express for this purpose, but Netgear will work as well. Here's one example:  https://amzn.com/B00D7GH7O6
Keep in mind you will also need an Ethernet cable (looks like an over-sized telephone wire) to connect the access point to the modem/router. Never buy cables from Best Buy, Walmart or other "big box" stores. They mark them way up to make up for the discounted pricing on the other equipment. Amazon cable pricing is the best.

For what it's worth, those of us in the US are paying far too much for far too little in terms of Internet access. Consider that in South Korea (!) you could get 100 times the speed you have now for $30 a month. DSL will always be the next best thing to dial-up because it's still coming in over the phone lines. With Time-Warner cable (Second most hated company on earth, Comcast being first) I have 200MB down and 20MB up. The best DSL from AT&T is about 30MB down and 3MB up.
 


Re: Connectivity with 15K and ipad

cas <cas@...>
 

Thanks for all the info Jim,
 
Can I buy my own modem and program it to only see my connection?  My modem sees several of the neighbors, it shows them whether they are secured or unsecured.  I didn’t think about it trying to connect with them.  It also sees my Wi-Fi Printer which is in this room.
 
Do you think Netgear would be the way to go, if so?  I don’t know  what Ghz service I have, I am on the outer edge of semi-fast speed,  1/2 mile to the west and it wouldn’t be available.  I’m guaranteed at least 7 bps, it is usually around 9 when I test it.  Higher speed is not available in my area.   I moved the router in here where the PC is because of previous conversations about interference, but even in here, with the sewing machine and the PC 8ft from the modem I will lose the internet if I am sending a design to the sewing machine.
 
This weekend was adding to my  frustration, when Dish failed.  Coincidentally, a friend in a nearby city who has the same ISP said she called them this morning because of a new problem with connection.
Thanks,
Cas
 

Sent: Monday, August 01, 2016 12:19 PM
Subject: Re: [janome12000] Connectivity with 15K and ipad
 
 

[WiFi - can you hear me now?]

WiFi is assumed by most folks to be the same as an ethernet connection but without the wires. That's not quite how it works. You need to be aware that WiFi is radio, and very low powered radio at that. It's subject to interference and signal strength issues just like the radio in your car is. There are also multiple "flavors" of WiFi. The original was 802.11b, which is seldom used any more due to its slow speed. This was replaced by 802.11g, which is faster. My equipment uses 802.11n, which is even faster than 802.11g. It also comes in 2 speeds: 2.4GHz and 5GHz. The 2.4 works over a longer distance, but can be disrupted by something as mundane as a cordless telephone (as opposed to a cell phone, which is different) or a microwave oven. I use 5GHz most of the time. It doesn't travel as far, but its faster.


Depending on where you have your router, it could be subjected to various forms of interference. Also some routers will constantly try to connect to a stronger signal. If you have a neighbor with an unsecured router, yours could be constantly jumping to connect to it. From my computer I can see 11 other routers in addition to my own. Fortunately my gear knows the real one and remembers, so I don't have any connection issues.


Like all computer gear, there are different grades of equipment. Years ago we always bought LinkSys networking equipment. However it was sold to Cisco, and they used it to make their "consumer" grade. Since then their stuff has been junk. Netgear makes acceptable products, D-Link sometimes is OK, although I've had some really awful stuff from them. Generally the cheaper the gear, the less you should expect from it. Needless to say, anything provided by your ISP will be the cheapest they can get and that's pretty much guaranteed not to be the best.




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Re: Connectivity with 15K and ipad

Jim Stutsman
 

[WiFi - can you hear me now?]

WiFi is assumed by most folks to be the same as an ethernet connection but without the wires. That's not quite how it works. You need to be aware that WiFi is radio, and very low powered radio at that. It's subject to interference and signal strength issues just like the radio in your car is. There are also multiple "flavors" of WiFi. The original was 802.11b, which is seldom used any more due to its slow speed. This was replaced by 802.11g, which is faster. My equipment uses 802.11n, which is even faster than 802.11g. It also comes in 2 speeds: 2.4GHz and 5GHz. The 2.4 works over a longer distance, but can be disrupted by something as mundane as a cordless telephone (as opposed to a cell phone, which is different) or a microwave oven. I use 5GHz most of the time. It doesn't travel as far, but its faster.


Depending on where you have your router, it could be subjected to various forms of interference. Also some routers will constantly try to connect to a stronger signal. If you have a neighbor with an unsecured router, yours could be constantly jumping to connect to it. From my computer I can see 11 other routers in addition to my own. Fortunately my gear knows the real one and remembers, so I don't have any connection issues.


Like all computer gear, there are different grades of equipment. Years ago we always bought LinkSys networking equipment. However it was sold to Cisco, and they used it to make their "consumer" grade. Since then their stuff has been junk. Netgear makes acceptable products, D-Link sometimes is OK, although I've had some really awful stuff from them. Generally the cheaper the gear, the less you should expect from it. Needless to say, anything provided by your ISP will be the cheapest they can get and that's pretty much guaranteed not to be the best.


Re: Connectivity with 15K and ipad

cas <cas@...>
 

I have had a similar problem.  My issue is my PC internet won’t work if I have my sewing machine wi-fi on. The sewing machine and PC are in the same room as the router and the DSL jack.    My Wi-Fi has been giving me grief for  few months now and it seems to be getting worse.  This weekend Dish (in the living room) and my tablet (in the bedroom) could not connect to the internet.  I have to constantly reboot my router. 
 
So my question is, Jim, do you know if they have changed how routers or service works?  I know mine is constantly seeking a current connection, but when it finds a good one, why doesn’t it stay on that same connection?  I know you may need your magic ball for that question.  I call the ISP and tell them I’m not getting internet, but by the time I’ve waited on hold it is back on and they test it and tell me all is well.  It is very frustrating!  My router is not in a convenient place to disconnect and reconnect so often.  I have high speed DSL and have had the same provider for 8 yrs. so I don’t know why so much has changed in the last year.  Do they routinely dump a connection to provide a better connection to users who are active in each moment, or what?  Like I said, they just tell me “It’s fine, we can see a clear signal.”  There is not another high speed provider available for my area or I’d dump them and tell them “It’s fine. I have a clear signal now!”
Thanks,
Cas


When your machine suddenly becomes unreachable it can sometimes be due to the router. Sometimes they just need rebooting, which is done by unplugging, waiting a minute or two, and plugging back in. After you have done that you may need to use the machine's WiFi setup to reconnect, but it should work. One very important thing to check is that your machines IP address matches that of the iPad in the first 3 of the 4 numbers in the IP address. Otherwise they cannot connect.




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Re: Connectivity with 15K and ipad

Jo Smoker
 

Thanks for response.  I have already gone the cycle of unplugging and replugging the router, plus uninstalling and reinstalling the AcuDesign app.
I don't understand why for months/days everything is running OK and suddenly I can not send designs. WiFi is working fine for everything else.
I will try to make contact with Janome again.


hasp srm run-time error H0033

bdake@sbcglobal.net
 

I loaded my final download on my new windows 10 laptop. I did the upgrade for windows 10. My MBX 4.0 software worked fine the first few times. Now I'm getting the above error message. Help.


[Deja Vue once again]

See this message (16371). Windows update often stops the HASP service, but fails to start it again after the update. You may be able to get it to restart by restarting the computer. Otherwise you'll need to start it manually.


Connectivity with 15K and ipad

Jo Smoker
 

I have been using my ipad with Acudesign app with my 15K since last March and have had absolutely no problems.  Last week I could not access my sewing machine.  When I went to export, ( as I have done many, many times)  it did not list the sewing machine.  I uninstalled the app and reinstalled it and after two days of trying it started to work again.  Today I am back to square one, unable to send a design to the 15K.  I spoke to the Janome reps at a Quilt Show in Hershey, Pa last week,and they said I should contact Terry at Janome for help, that they knew nothing about the wifi system.  Well I have spent a lot of time today trying to find a 'contact Janome' link' to send them a message but was unsuccessful. So how do I contact them and what do I need to do now? Am I the only one having this problem??


[Once again finding Yahoo Group search to be worthless!]

As previously posted, Janome Tech Support is available at (201) 825-3200. You can also reach them be email using tech-support@....


When your machine suddenly becomes unreachable it can sometimes be due to the router. Sometimes they just need rebooting, which is done by unplugging, waiting a minute or two, and plugging back in. After you have done that you may need to use the machine's WiFi setup to reconnect, but it should work. One very important thing to check is that your machines IP address matches that of the iPad in the first 3 of the 4 numbers in the IP address. Otherwise they cannot connect.


Re: USB DRIVES & EMBROIDERY PROGRAMS & Embroidery unit

Lou Ann
 

Hi, Sue.  I'm not sure I do applique correctly unless it's an in-the-hoop project and I haven't screwed one of those up...yet.

I've been working on a large project that if I had been going to do it "regular" would have required 12 hoopings.  I could just see myself trying to get the middle segments lined up with not just one side, but 3 or 4 sides adjoining ...not happening with someone who struggles enough with hooping anyway!  So, what I'm doing with this project is doing the applique steps with the design elements stitched on just the stabilizer and then I'll sew these, after tearing away the stabilizer, on to the background fabric by stitching right along the edge of the satin stitches of the applique.  I guess if you're not using satin stitches, you could color match your thread to the applique pieces and maybe it wouldn't show that they aren't attached as part of the applique technique.

Isn't our hobby fun and exciting!  
The most thoroughly wasted of all days is that on which one has not laughed.  Nicolas Chamfort


Re: FAVORITE STITCH

blue_lak <no_reply@...>
 

See page 86 in manual and choose #2, Ordinary Sewing Mode. Scroll through options to the Favorite Stitch Adjustment and make sure it's turned On. See page 93 and it tells you which stitches it works for.
Jan in MD


Re: USB DRIVES & EMBROIDERY PROGRAMS & Embroidery unit

Sue Raabe <susies.stitches@...>
 

If it isn't an applique design, how will I get it to stay attached?  I've done that with applique designs where I've stitched the outline, and then did the final stitching on the actual fabric.  It's an outline design, so wouldn't I have to embroider on the pocket so the mesh doesn't show?  I haven't done applique that much, and don't know too much about it.  Sue


Re: FAVORITE STITCH

favymtz
 

It's so much easier than on the instructions for the 7700! Once you have turned the FAVORITE STITCH adjustment on in SETTINGS then when you select any of the stitches that are capable of being adjusted to FAVORITE STITCH settings, the adjustment will be the new setting. To return it to it's original setting you need to select DEFAULT.


Re: Updating My 12000

Margaret Wilburn
 

Hi… Finally got around to updating the “My 12000” App on my iPad. It shows the “update” button but when I touch the button it briefly swirls around and then goes back to showing the “update” icon. I tried it in the Settings menu and then went to the App Store and had the same result. Any ideas??? Margaret Wilburn

[Update on the update update]
There is no button in the app labeled "update", but we do have "Check for New Videos". Tap it and it will swirl while checking. If new videos are found a green dot labeled "New" will appear and the new videos will be similarly tagged. We have not added any in quite a while, so I'm not surprised that it didn't find any new ones. The App Store will download the latest version that your iPad is capable of using. On the Settings page it should be shown as 1.0.2(3)-12.


FAVORITE STITCH

brittisl1018@...
 

I've been searching online for a way to save the settings I like for a specific stitch on my MC12000.  I hate having to reset the applique settings I like each time I start a new applique. 
I found this article WHY WE LOVE THE HORIZON SEWING MACHINE: FAVOURITE STITCH ADJUSTMENT.  I've tried to follow the directions but do not see the boxes they mention in Step 8.  I
f I follow the link at the end of the article (which is supposed to have diagrams & pics for easier understanding) I get an error 404.

In my Janome MC12000 manual it states the Favorite Stitch option is not for every stitch.  I'm using stitch U9 and not the Applique stitch in the Quilting section.  Any ideas on how I can save the settings for a particular stitch?  Thanks!

 


Re: Help please

Joyce VanAtta
 

Thanks to you who sent messages to help.
I took my machine to the dealer when my favorite,
most helpful person was there.  She worked and worked
and finally the machine came one.  Yay!!  The only thing she
could think of was that something she had done,
like opening and closing the embroidery arm, reset something in the machine.
Hmmm.  So I brought it home and turned it on and it came on
as it should.  Later it only came on after I opened the embroidery arm.
This morning it is acting the same as before I took it to the dealer.  :-((
I guess we will be making a trip back to town.
I keep hoping it is as simple as a short in the cord.

Joyce


Re: Windows 10 and Horizon Link

Linda <lindamrobertson7@...>
 

Sounds so encouraging!

Sent from my iPhone

On Jul 30, 2016, at 8:38 AM, vickie_fowler@... [janome12000] <janome12000@...> wrote:

 

No, it's every single design, whether built in or from someone else.  I've tried designs from Anita Goodesign, EmbLibrary, designs I've used successfully before Windows 10. 

[The worst Windows problems are the ones that affect only you!]
We are not having this issue using the same software as you, although our Windows 10 is actually an updated Windows 7 Professional 64-bit. If you are using a 32-bit version that could be why it's not happening for us. You have a couple of options:

1. Uninstall HorizonLink Suite. Then reinstall it and apply the 1.2 update.
2. Create a new virtual machine with Fusion. Back up the original one first, as this is a nuclear option. You only get 2 "activations" with Windows, so DO NOT activate Windows until you have installed and tried HorizonLink on the new VM. If it still crashes then discard the new VM and continue using the one you backed up. At this point you will have a "Why only me?" situation and the usual tech support options will be of limited value. VMware will not touch it, as it is not their software. Apple will not either, for the same reason. Microsoft will blame VMware and/or Apple. That leaves only Janome. *IF* your problem actually gets to Japan *AND* they can reproduce it they *MIGHT* issue an update, but we'll probably have flying cars before that happens.

If all else fails please email me off-list for other options.


Re: Windows 10 and Horizon Link

Vickie
 

No, it's every single design, whether built in or from someone else.  I've tried designs from Anita Goodesign, EmbLibrary, designs I've used successfully before Windows 10. 

[The worst Windows problems are the ones that affect only you!]
We are not having this issue using the same software as you, although our Windows 10 is actually an updated Windows 7 Professional 64-bit. If you are using a 32-bit version that could be why it's not happening for us. You have a couple of options:

1. Uninstall HorizonLink Suite. Then reinstall it and apply the 1.2 update.
2. Create a new virtual machine with Fusion. Back up the original one first, as this is a nuclear option. You only get 2 "activations" with Windows, so DO NOT activate Windows until you have installed and tried HorizonLink on the new VM. If it still crashes then discard the new VM and continue using the one you backed up. At this point you will have a "Why only me?" situation and the usual tech support options will be of limited value. VMware will not touch it, as it is not their software. Apple will not either, for the same reason. Microsoft will blame VMware and/or Apple. That leaves only Janome. *IF* your problem actually gets to Japan *AND* they can reproduce it they *MIGHT* issue an update, but we'll probably have flying cars before that happens.

If all else fails please email me off-list for other options.


Re: USB DRIVES & EMBROIDERY PROGRAMS & Embroidery unit

marjackpot@yahoo.com
 

Sue,  Stitch the butterfly out on nylon mesh stabilizer, just right on the stabilizer and then cut it out and applique it right where you want it to go.

I have the Bernina Software, Perfect Embroidery and the Floriani program.  All of these I can digitize  with except the Floriani but guess what?  I would never spend 3 hours or more doing a design when I can go online pick out a design, have it stitched out quicker than I could design one. 

Marge in Fl.


Windows 10 and Horizon Link

Vickie
 

I'm running a virtual machine on my Mac (El Capitan 10.11.4) using VM Ware Fusion (8.1.0) and Windows 10 v1511.  Every time I open Horizon Link (1.20) [Editing Embroidery Designs] and load a design it gives me the error message:  "Horizon Link has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available".  This message appears about 15 seconds after loading the design into HL.  Help!!!!  Jim, any ideas??????  



--Vickie Fowler

Fort Davis, TX


[Armed with new information, we try again]

The message is due to HorizonLink crashing. Since it happens when opening a design I am inclined to think the design itself may be the problem. Can you open ANY design, particularly one of the samples included with HorizonLink? If you can then I would say that the design may not be in proper JEF/JPX format.


Re: USB DRIVES & EMBROIDERY PROGRAMS & Embroidery unit

ceilsews <no_reply@...>
 

Sue,
I love Vista too! Unfortunately it's been updating itself daily and so I've finally read the writing on the computer screen and I've taken over someone's Windows 10 computer.
I've been a bit overwhelmed recently too and now realize that it's time to do one thing at a time.  Things are looking up with that philosophy.  I have one goal each day and sometimes actually achieve it!
Anyway, here's a video by another Sue and I hope it helps.  WILCOM Hatch Embroidery: Introduction to Wilcom embroidery

 

Ceil

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