Date   

Re: Horizon Link Suite and Windows 10

ceilsews <no_reply@...>
 

Again, thanks, Jim.
I will contact my dealer. 
Does anyone have a similar issue or has anyone installed Horizon Link Suite on their Windows 10 computer recently?  I don't think it would be the same if you had it before upgrading to 10, but I'm guessing there must be someone new who has installed it.  Or perhaps someone else installed it on a new computer and it did or didn't work?  Please let me know.  If it's just this particular computer that can't run it correctly for some reason, I'll be able to return it and get something that will work. 
Thanks.
Ceil


Re: Horizon Link Suite and Windows 10

ceilsews <no_reply@...>
 

Thanks, Jim.  Microsoft 10 has a compatibility tester and it didn't resolve the issue.  After your suggestion, I loaded Turbo Tax 2015 and it looks fine.  So I then loaded Quicken 2012 and it gave a message saying that my screen resolution was too low but I ignored it and it looks fine too.  I loaded an Anita Goodesign disc and HLS opened it with an almost usable screen but the hoop sizes are miniature.  I'm guessing the is Janome's problem but I will call Asus and see if they can help.  I tried to resize my screen resolution to what my old computer has and, while it made the desktop icons giant sized, HSL was still the same size!
Is there someone at Janome that I can contact?  I can take some photos of the desktop to send to them but they must have had this reported by now I would think.  Anyway, thank you for your help.  After working on this most of the day today, I'm ready to give up for a while and may end up returning this computer, besides needed to upgrade Vista before it crashes, I did want a laptop to carry up stairs to be near the machine.
Thank you again.

[You can't call, you can't write...]
All Janome support has to be initiated through the dealer. I no longer have any contacts and they have removed the ability to contact them from the website.


Re: Horizon Link Suite and Windows 10

raesd@...
 

Use your mouse and control key to increase font size. to increase,  and to decrease. OR



From: ceilsews
To: janome12000@...
Sent: Sunday, June 26, 2016 1:52 PM
Subject: [janome12000] Horizon Link Suite and Windows 10

 
I nave a new Asus laptop and adjusted the size of the fonts for everything from their standard 9 to 14.  When I put Horizon Link Suite on it the font is very, very small.  I mean get out the magnifying glass small.  It has a touch screen but there is no way to magnify the page as I can do with other things that are too small.  Does anyone else have this issue when running Windows 10 or have any idea how I can get this larger?  Thanks. Ceil

[Living in a fontasy world]
I've attempted to duplicate this using Windows 10 in a virtual machine. It worked fine - no shrinkage of font. More than likely there are some special Asus display drivers involved. There is a LOT of black magic involved in getting lettering displayed on the screen using only tiny dots in varying degrees of 3 colors. If it's happening in all your software, i.e. not just HorizonLink Suite, then I would suggest contacting Asus technical support. They would be responsible for supporting the Windows that came in the computer. If it only happens in HLS then it could be that Janome isn't strictly following the rules for lettering. I've see this before, albeit many years ago in some of their early software.
__._,_.
.




9400qcp

Denise
 

Hello Jim.... I have a friend that just bought the 9400qcp. The first one had to be returned as there was a horrible clanking going on when she stitched out any decorative stitches. When she went back to dealer for replacement. ......he had to open 3 boxes to find one that worked properly. Note: dealer is 2 hrs away. 4 hr. Round trip. Her first project with replacement machine, she was using a simple blanket stitch and the tension was off where you see top thread on bottom. I told her to retread top and bottom..little or no help there. After all that..the dealer told her it was just like 15000 less embroidery. My opinion as a 15000 owner is....a few things are alike but no exactly. My simple question is...would this group be helpful from your point of view. I would like her to join. It so new...there is no info out there. I'm tech savy...and I can even help her how the horizontal extra spool is suppose to go. It is bizarre. TIA.... Denise

[Welcoming all, but with caution]
The group is open, meaning anyone can join. However we focus on the 12000, 14000 and 15000. It's very doubtful that there will be much help for a 9400 use here. I would suggest the JanomeHorizon7700_8900 group, which has 9400 owners in it.


Horizon Link Suite and Windows 10

ceilsews <no_reply@...>
 

I nave a new Asus laptop and adjusted the size of the fonts for everything from their standard 9 to 14.  When I put Horizon Link Suite on it the font is very, very small.  I mean get out the magnifying glass small.  It has a touch screen but there is no way to magnify the page as I can do with other things that are too small.  Does anyone else have this issue when running Windows 10 or have any idea how I can get this larger?  Thanks. Ceil

[Living in a fontasy world]
I've attempted to duplicate this using Windows 10 in a virtual machine. It worked fine - no shrinkage of font. More than likely there are some special Asus display drivers involved. There is a LOT of black magic involved in getting lettering displayed on the screen using only tiny dots in varying degrees of 3 colors. If it's happening in all your software, i.e. not just HorizonLink Suite, then I would suggest contacting Asus technical support. They would be responsible for supporting the Windows that came in the computer. If it only happens in HLS then it could be that Janome isn't strictly following the rules for lettering. I've see this before, albeit many years ago in some of their early software.


Standard Accessories for 15000

susies.stitches@...
 

Can someone tell me where to find the list of included accessories as of November, 2015? I was told by several people that the 5 hread spool holder was included, but it wasn't in the box or on Janome's website as a standard accessory. I have the one that came with my 12000, and was going to include the stand with the 12000 when I sell it.  If it doesn't come with the 15000, I'll keep it.  I'm including several things that were extra on the 12000 and are now included.There was a small box in the carton with a "Thank You" sticker that I've misplaced, but I don't think it was in there.  I got the impression it was some kind of software.  A friend unpacked the machine and handed me the box, but I don't know where I put it.   It's not a big deal, but if by any chance it was in the small box,  I'll include it with the 12000.  I don't need 2!  Thanks.

[Batteries not included]
The problem with "what comes with machine X" is that it is not just a function of what Janome does, but also what the dealer does. For example, Janome will often create a special where an accessory, design package, thread, mongoose or whatever is included with the machines that a dealer orders during that special. When the special is over, or if the dealer chooses not to participate, then that particular extra is no longer included. The dealer can also create a special within her store, offering something with every machine. Again, this is a short-term thing and there can be no expectation that every machine will come with that particular perk. In your case I would assume that the 5 spool stand is NOT included. That's something that might only be included in a show special. If you have one, keep it.


Re: In search of quilt shops near Los Gatos, CA

Cat - N
 

Sounds like fun.   I wish I could recommend good shops but the best I can do is is mention that the Row by Row experience has a list of shops that are participating in California as well as all the other states, etc. I am not sure if that would be helpful but it does compile some in a PDF you can take on a tablet. 

I hope you have a great trip!

- Cat 

Sent from my BlackBerry Z10.
Warning:  The foregoing message is likely a combination of what I meant to say and words the nice machine liked better.
From: jim.stutsman@... [janome12000]
Sent: Sunday, June 26, 2016 6:32 AM
To: janome12000@...
Reply To: janome12000@...
Subject: [janome12000] In search of quilt shops near Los Gatos, CA

 

On Tuesday we are headed to Los Gatos, California, to visit our eldest son who just moved there. We'll be there over the July 4th weekend and were wondering if there are any "don't miss" quilt shops in the area.


Thanks!

Diane & Jim



In search of quilt shops near Los Gatos, CA

Jim Stutsman
 

On Tuesday we are headed to Los Gatos, California, to visit our eldest son who just moved there. We'll be there over the July 4th weekend and were wondering if there are any "don't miss" quilt shops in the area.


Thanks!

Diane & Jim


FA10 free arm

Sandy Smith <sandy.smith13@...>
 

I may have missed something on this but....I can't get my hoop to attach to my machine. I know it is me....can someone advise about how to use this. I have read the manual but am a little dense sometimes☹️ Sent from my iPad

[Hoop-Along Cassidy had similar problems with his saddle.]
Since the FA10 hoop attaches the same as the others, it could be that there is a small burr on the pins that go into the bracket on the machine. Examine them closely. If you find a rough spot you can use a very fine emery board to smooth it out. If no burrs in evidence try a very small amount of Vaseline on the pins, just a thin coating.


Re: Windows 10

DLGolfs <DLGolfs@...>
 

You don’t HAVE to upgrade to Windows 10.

 

 

From: janome12000@... [mailto:janome12000@...]
Sent: Wednesday, June 22, 2016 10:19 PM
To: janome12000@...
Subject: [janome12000] Windows 10

 

 

I have not been following the thread about Janome software working with Windows 10.  As many of you may know, Microsoft seems to be automatically upgrading Windows 7 computers with Windows 10.  My question - will Horizon Link software work with Windows 10?

 

Yes, there are no problems with HorizonLink on Windows 10. Do make sure you apply the update, though it is not related to Windows 10.


Windows 10

Barb Stone
 

I have not been following the thread about Janome software working with Windows 10.  As many of you may know, Microsoft seems to be automatically upgrading Windows 7 computers with Windows 10.  My question - will Horizon Link software work with Windows 10?


Yes, there are no problems with HorizonLink on Windows 10. Do make sure you apply the update, though it is not related to Windows 10.


Re: Pivot feature and tension

ceilsews <no_reply@...>
 

Thanks, Jim. I was hoping that some kind of adjustment would make it work as I wanted.  But pressing a button is still much easier than lifting a presser foot lever!


Re: Janome bobbins

Fran
 

I also bought bobbins from China.  The ones for my Janome work perfectly, however, the ones for the Viking pop off the bobbin winder and have to be held down until they are wound.  They do work fine in the machine.  


On Tue, Jun 21, 2016 at 3:11 PM, Anne Parker lokicat6@... [janome12000]
wrote:
 

I've bought 3 boxes of A class bobbins from China off ebay.  They come in 5 colours so useful for winding different types or sizes of thread and knowing what you've got.  The boxes are not a brittle plastic so brilliant for carrying the bobbins around -they come in boxes of 25.

The only issue I've found with any of them is that 2 are a little small for the bobbin winding spindle.  Since they only cost around £2 (around 3$) or so for 25 bobbins and the box, and that incudes postage, it seemed a no brainer not to order - at the very least you get a useful box for storeing bobbins.

Anne
www.sewingtales.wordpress.com

https://www.flickr.com/photos/94302460@N03/sets/

"If we could live happy and healthy lives without harming others... why wouldn't we?" Edgar's Mission | www.edgarsmission.org.au

[Old Chinese saying: the sweetness of low price is often lost to the bitterness of poor quality.]
While you did get a great price I would be very cautious using those bobbins. If the center hole is too small for the spindle that would indicate that at least one of their molds is faulty. It's also pretty clear that the quality testing department is the customer. Use at your own risk!


Pivot feature and tension

ceilsews <no_reply@...>
 

I am doing some straight line quilting and pulling up the bottom thread so that I can send all threads to the back to be tied and buried.  Engaged the pivot function (am using the duel feed foot) and found that after the last needle rise when I want to pull my fabric and have a length of thread to cut, the thread is held very tightly in the tension disk and will not easily release.  When I do not use the pivot function but instead use the pressure foot  up/down key, the thread easily releases.  I also tried changing the height of the pivot to its maximum but that makes no difference.  Is this a flaw with my machine or is there some reason this is the case.  It is annoying to not be able to use the pivot function as I'm making a lot of turns and also outlining small blocks so there's a lot of pulling up the ending threads going on and it would be nice to be able to use the pivot function. 
Thanks.
Ceil


[Good news - your machine is just fine! Bad news - you're using it wrong.]

The pivot function is designed to do exactly what it says - pivot. It raises the foot so you can turn the fabric, but the tension remains fully engaged. This is exactly what you want when doing applique, but for your purpose it doesn't work very well. While using presser foot up/down involves more steps, it would be best for what you want to do.


Re: Janome bobbins

Anne Parker
 

I've bought 3 boxes of A class bobbins from China off ebay.  They come in 5 colours so useful for winding different types or sizes of thread and knowing what you've got.  The boxes are not a brittle plastic so brilliant for carrying the bobbins around -they come in boxes of 25.

The only issue I've found with any of them is that 2 are a little small for the bobbin winding spindle.  Since they only cost around £2 (around 3$) or so for 25 bobbins and the box, and that incudes postage, it seemed a no brainer not to order - at the very least you get a useful box for storeing bobbins.

Anne
www.sewingtales.wordpress.com

https://www.flickr.com/photos/94302460@N03/sets/

"If we could live happy and healthy lives without harming others... why wouldn't we?" Edgar's Mission | www.edgarsmission.org.au

[Old Chinese saying: the sweetness of low price is often lost to the bitterness of poor quality.]
While you did get a great price I would be very cautious using those bobbins. If the center hole is too small for the spindle that would indicate that at least one of their molds is faulty. It's also pretty clear that the quality testing department is the customer. Use at your own risk!


Re: Janome bobbins

Sue Raabe <susies.stitches@...>
 

Thanks for confirming my suspicions.  After I sold my BabyLock,  and bought the Janome, I found a bunch of bobbins and wasn't sure which machine they were for.  A friend of mine put them side by side, using the J on the boibbins to be sure they were Janome.  They were slightly different sizes, so when we sorted them all out, I gave all the BabyLock bobbins to her, since she has Janome and BabyLock machines.  It's amazing how slight differences can have an impact.  I took my 3160 along when I went for a class on the 15000, because the stitching looked "off".  It didn't look quite as well formed as before.  It wasn't the wrong bobbin, but apparently the wrong bobbin thread.  The dealer said it was 60 wt.  I had been using the Bottom Line bobbin thread.  Is that heavier than the 60 weight that was in the bobbin?  My dealer is the expert, so I tend to follow his advice.  He only sells Janome, and has been to the factory in Japan at least twice.  I will definitely stick to Janome bobbins, although I don't know if the pink ones are Janome, or an imitation.  I'll look for the J on them. If they're not genuine, I'll give them away to someone who's willing to take a chance. I haven't bought any bobbins in a while, and it's not worth taking a chance.  I'm glad I asked first.

[Rendering another opinion with little to back it up, Jim chimes in.]
I can't speak to the bobbin thread question. Bottom Line thread is mainly used for quilting, and while it's 60wt (fine), it provides good tension. I don't know what he was referring to with regard to your bobbin thread.

The pink bobbins, to the best of my knowledge, were only offered by Janome. They were issued as part of a promotion, and proved popular enough that they were offered multiple times. I think it's safe to assume they are genuine Janome.


Re: Pattern for a cast cover?

Anne Parker
 

Many thanks for all the suggestions - especially the one regarding going to the thrift shop - guess that is a charity shop here in UK.

I do have what I think is called a thumb spica - imobilises the thumb and the wrist with just the tip of the thumb visible so makes it a bit more complicated.

I have found some stockinette in the cupboard (from an old injury treatment) but it doesn't cover the thumb, so I have bought a waterproof pair of large waterproof builders gloves from the DIY to use over it (lucky I have really small hands - usually can't get gloves small enough) - it just about gets over it with fingers hanging off the end!

This does for DIY but will do something a bit prettier for going out (and my ballet class!) - many thanks again for the suggestions

Anne
www.sewingtales.wordpress.com

https://www.flickr.com/photos/94302460@N03/sets/

"If we could live happy and healthy lives without harming others... why wouldn't we?" Edgar's Mission | www.edgarsmission.org.au


Walking foot

raymond harris
 

I have a Janome MC10001 walking foot and now I have purchased the MC12000.  Will that walking foot fit the foot from the 10001 fit the 120000.  Thank you in advance


[Trying to get a DVD to play in his VCR, Jim gives up.]

The 10001 walking foot will not fit properly on the 12000, but that's not really a problem. The 12000 has the AcuFlex feed system built in, and it's superior to a walking foot. You no longer need the 10001 foot and you should not try to use it on the 12000.


Re: Selecting hoop size for design

Lou Ann
 

I'm not sure if I understood your question, but Horizon Link does show hoop sizes under the edit tab (I think-I'm not at that computer).  It picks the hoop that will fit the design or you can pick a larger hoop if you like.
 
The most thoroughly wasted of all days is that on which one has not laughed.  Nicolas Chamfort


Janome bobbins

susies.stitches@...
 

I'd like to purchase extra bobbins to go with the 12000 I'm planning on selling, but a lot of them say they're from China or Hong Kong.  Will they work properly?  I can't see ordering 50 of them just to throw in a few.  I have a whole box of the pink ones for myself so I won't get them mixed up.  I have a bunch with thread on them, and I don't remember winding them.  Would it do any harm to try them in the 15000nto be sure they're Janome?  I've never bought non-Janome ones.  I'm trying to find extras I can include to make it more appealing since several of the things I purchased separately are now included with the 12000, and are standard with the 15000.  It's also a good way to weed out some of the things I couldn't do without and have never used.  Time to eliminate some of the excess, and I'd rather not go through through the hassle of trying to sell them.


[Shuddering with memories of off-brand bobbins]

In our days of dealership we bought plastic boxes that would hold 12 bobbins. We filled the boxes with empty bobbins and sold them in the box. It was not a huge moneymaker, but it was very convenient for folks in classes. At one point I got a great deal on bobbins from a supplier not affiliated with Janome. I had bought other things from them that were OK, so I bought 1,000 bobbins. At first they seemed fine, but as time went on lots of trouble appeared. Most of the bobbins had small pieces of plastic "flashing" where a plastic burr was formed due to a flaw in the mold. I spent hours filing off the burrs and re-boxing the bobbins. We wound up saving nothing, wasting a lot of time and never bought non-Janome bobbins again. Because bobbins are relatively cheap to make there are lots of companies in competition for them. Cutting corners is common, because they are sold in such large quantities. Even a penny per bobbin will quickly add up. This makes it very hard for you to know what you are getting. Buying off-brand is a gamble.


As for your bobbins with thread on them, don't be shy about including those with your machine. When we had our closing sale people were literally fighting to buy bags of partially-filled bobbins left over from classes and demos.

12941 - 12960 of 31066