Date   

Flat felling foot

Denise
 

Does anyone know if there is a flat felling foot for the 15000..?  Tia Denise


Felling flat on his face, Jim gets up and mumbles this:

Janome does not make a flat felling foot. At one time we purchased an Elna foot that worked, but we're not sure if we even have it any more. Elna does not list it on the website, and I'm sure we bought it before Janome started making Elna. Diane has used the 6mm rolled hem foot to successfully make a flat felled seam. She says it's kind of fiddly to get it started, but once you get it going it works. Of course you are limited to a 6mm width. Once we finish a couple of major projects we'll look at adding it to the rolled hem video in FootBook, but that will be a few months from now.


Re: Nesting on new 15000 Update.

bonnie waluda <waludabonnie@...>
 

I have the same exact problem.  I've tried everything mentioned except the calico down the thread path.  Not sure I understand what you mean here, would you describe that for me.  By the way, I have also changed my needle, re-rethreaded the machine, passed dental floss before re-threading, even changed from the yellow to the red bobbin case.  I am stumped.  If the calico doesn't work, she is off the the dealer.  Thank you for any advise.
Bonnie

Sent from my iPad

On Apr 14, 2016, at 2:16 AM, Contessa@... [janome12000] <janome12000@...> wrote:

 

I asked for help here,  recently on my "nesting" problem on my 4 month old 15000.I had lots of very helpful and informative answers, but I haven't managed to cure it and have now discovered that absolutely no bobbin thread is showing on the back of the embroidery. It is all top thread. I got through two whole reels of embroidery thread yesterday, trying to do a 12000 stitch embroidery. Do I have to give in and send it back for repair???? I'm soooooo sad! I have tried the usual - passing fine crochet cotton through the thread mechanism, folded calico down the thread path - nothing helps. Can anyone help before I take the plunge and return it to my dealer who is 500 miles away. He will collect but I will be without my machine for a couple of weeks. Also, I'd like to know what I did wrong, if anything. Whatever it is, I can't afford to do it again.


Being way more than 500 miles away, Jim types loudly so you can hear this:

The issue is tension. Either there is too much bobbin tension, or not enough needle tension. Bobbin tension is fixed, although you do have two bobbin cases. The red dot case is the standard, while the yellow dot case has extra tension for use with fine bobbin thread, if needed. If your problem is happening with the yellow dot case, change back to the red dot. What happens with regular sewing, such as a zig zag stitch? Do you still have a straight line on the bottom, or does the zig zag look OK? Have you made any changes to the tension in the SET screens? If the top tension has been reduced there it would cause this same problem. Set it back to default, or use the + option to tighten it up a bit. Debris caught in the tension can hold the discs open, reducing or eliminating top tension. That's why you ran the calico through the top tension path, but apparently it did not help. Note that you must do this when the tension is open, which happens when LOCK is engaged. You might try it again in that state.


If all else fails you should have the dealer collect it for service. Being without it for two weeks probably won't be any worse than the weeks of frustration you've already endured!


Re: Nesting on new 15000 Update.

audrey chase <Contessa@...>
 

Jim, you are so kind. What would we do without you? I can’t imagine.

 

I have tried everything you kindly suggested, but nothing helps, so, sadly, it’s back to Janome for my new baby.

As you say, anything is better than a machine that doesn’t work properly.

 

I tried the zigzag stitch and it doesn’t look too bad on the back, but the satin stitches, using the sewing mode, have almost no bobbin thread showing on the back at all.

I have also noticed that when using the anchor stitch around an embroidery design, before you sew it out, that the thread just trails across the top of the frame, with no stitches actually forming at all.

I have just tried stitching out a built in, satin stitch embroidery file and there is no visible bobbin thread on the back at all. It’s almost entirely top thread.

 

However, although I’m very sad, I wanted to say a huge thank you to you, once again, for trying to help me. I have learned a lot.

I have been in touch with my dealer a few times over the last couple of weeks, when things started going wrong and, although they recommended the calico and thick thread treatment through the tension discs, they didn’t tell me I must have the LOCK engaged at the time.

I’m sure this has helped loads of people. Thank you.

 

My machine is being collected on Monday and I have asked Janome to tell me what the problem was. I hope they do. If so, I will report back to you.

Thanks again for being a star – wish you lived next door to me – but I bet you feel glad that you don’t !

I’m quite generous with the gin and tonic and I’m good at making curries. Perhaps you’d consider moving to the UK?? Just think, an evening meal and a few bevvies for a beautifully working 15000? No? I thought not!! Oh well, I had to try !

 

 

 


Welcome to my network, new MC15000 !

Cat - N
 

Today was the day!

It only took me a couple seconds to power it up at home and log it into my network.  My existing iPad 4 saw it immediately, and I need to update the (Janome branded) iPad Air that came with the MC15000 and install all the apps on it (tomorrow...it's been a long day...LOL) but I do not anticipate any problems with that.  HorizonLink and the USB driver are installed.  I need to update the MC15000 tomorrow for the AcuSetter function, etc., but I got the warranty registered before I ran out of steam.  I haven't sewed on it yet, haven't even attached the embroidery unit...they used their embroidery unit to demonstrate it for us.  But...my new MC15000 is sitting beside my (now working perfectly since THIS dealer looked at it) MC11000 on the cabinet that hubby built.  But, the year+plus wait is over and it is home...and I am looking forward to using the marvelous features of this beautiful machine. 

Correction...hubby has informed me that now that I have the MC15000, my MC11000 belongs to HIM...LOL

More tomorrow...but, what a difference a great dealer makes!

- Cat


Re: Thread cutter issue

cas <cas@...>
 

Ceil,
I agree.  I think oil on the cutting blade would attract more dust.  I think his logic was that it had gunk on it from adhesive and the oil would dissolve it.   He also mentioned that oil fixes a lot of sewing machine issues.  I guess he thought he was working on my Singer 221.  I asked Jim how to clean it.   That tech put a lot of actual grease inside my machine that I know attracts dirt.   He was supposed to be getting the thread off the bobbin winder.   I sent it to a certified Janome service center to be cleaned inside but I still find bits of grease on occasion. Lithium grease, not oil!  btw they found the pink thread was still around the bobbin winder inside the machine.   I found some grease in the needle arm area the other day which makes me wonder if he put lithium grease in there when he put a replacement needle threader mechanism in there.  The white grease was already dirty from collecting dust.  You are fortunate to have a good dealer and local service technician.  I am going to drive over two hours to take it to the dealer where I bought my serger for cleaning and servicing before my warranty is up.  He has a wonderful reputation and has always been honest with me.
 
That reminds me, I have never wrapped the thread below the cutter on the bobbin winder again because I use my left fingers  as a guide at the proper height until it has successfully started.  For a while I was firing up my other sewing machine every time I wanted to wind a bobbin.
Cas
 
 

From: ceilsews
Sent: Wednesday, April 13, 2016 5:31 PM
Subject: Re: [janome12000] Re: Thread cutter issue
 
 

Cas, I have a truly wonderful dealer, probably #2 to Jim and Diane.  Unfortunately he's about 2.5 hours away.  He has a wonderful reputation and I'm sure he'll find out why it works intermittently and will fix it.  There just seems to be too many dealers, from what I've read here, that don't do a good job.  And, what some people who buy other machines don't realize is that many of them have to be sent back to the factory even for cleaning.  That's why I never included Husqvarna in my machine search.  My sister in law bought a top of the line Babylock and her dealer (who does do cleaning) told her that it had to be sent back to the factory when there was a problem with the threader as "there's so much inside there it's too difficult to fix it".  Seemed odd as a threader should be outside the machine... and she was without her machine for almost 3 months.  My dealer will make an appointment for me so that I can drop it off go shopping or whatever and pick it up the same day.  I can also schedule a free private lesson with the woman who teaches there for that time!  Getting back to the cutter- it would seem that oil would cause the thread or dust to stick to the cutter rather than take it away, but I really have no idea.


Nesting on new 15000 Update.

Contessa@...
 

I asked for help here,  recently on my "nesting" problem on my 4 month old 15000.I had lots of very helpful and informative answers, but I haven't managed to cure it and have now discovered that absolutely no bobbin thread is showing on the back of the embroidery. It is all top thread. I got through two whole reels of embroidery thread yesterday, trying to do a 12000 stitch embroidery. Do I have to give in and send it back for repair???? I'm soooooo sad! I have tried the usual - passing fine crochet cotton through the thread mechanism, folded calico down the thread path - nothing helps. Can anyone help before I take the plunge and return it to my dealer who is 500 miles away. He will collect but I will be without my machine for a couple of weeks. Also, I'd like to know what I did wrong, if anything. Whatever it is, I can't afford to do it again.


Being way more than 500 miles away, Jim types loudly so you can hear this:

The issue is tension. Either there is too much bobbin tension, or not enough needle tension. Bobbin tension is fixed, although you do have two bobbin cases. The red dot case is the standard, while the yellow dot case has extra tension for use with fine bobbin thread, if needed. If your problem is happening with the yellow dot case, change back to the red dot. What happens with regular sewing, such as a zig zag stitch? Do you still have a straight line on the bottom, or does the zig zag look OK? Have you made any changes to the tension in the SET screens? If the top tension has been reduced there it would cause this same problem. Set it back to default, or use the + option to tighten it up a bit. Debris caught in the tension can hold the discs open, reducing or eliminating top tension. That's why you ran the calico through the top tension path, but apparently it did not help. Note that you must do this when the tension is open, which happens when LOCK is engaged. You might try it again in that state.


If all else fails you should have the dealer collect it for service. Being without it for two weeks probably won't be any worse than the weeks of frustration you've already endured!


Re: Thread cutter issue

ceilsews <no_reply@...>
 

Cas, I have a truly wonderful dealer, probably #2 to Jim and Diane.  Unfortunately he's about 2.5 hours away.  He has a wonderful reputation and I'm sure he'll find out why it works intermittently and will fix it.  There just seems to be too many dealers, from what I've read here, that don't do a good job.  And, what some people who buy other machines don't realize is that many of them have to be sent back to the factory even for cleaning.  That's why I never included Husqvarna in my machine search.  My sister in law bought a top of the line Babylock and her dealer (who does do cleaning) told her that it had to be sent back to the factory when there was a problem with the threader as "there's so much inside there it's too difficult to fix it".  Seemed odd as a threader should be outside the machine... and she was without her machine for almost 3 months.  My dealer will make an appointment for me so that I can drop it off go shopping or whatever and pick it up the same day.  I can also schedule a free private lesson with the woman who teaches there for that time!  Getting back to the cutter- it would seem that oil would cause the thread or dust to stick to the cutter rather than take it away, but I really have no idea. 


Re: Thread cutter issue

cas <cas@...>
 

Ceil, mine only works some of the time as well.  About every fifth time it fails.  Same cotton 50 wt. thread.  The tech said he sprayed oil on it and that fixed it, but it did not.   I attempted to clean the oil off of it, but can’t reach the inside, as Jim explained.   It’s just sporadic so it cut the thread while I watched the tech show me how wonderfully it works, of course.  I sure wish Janome certified dealers would make sure their techs follow Janome instructions for repair, or at least have to report issues to Janome. 
 

From: ceilsews
Sent: Wednesday, April 13, 2016 1:17 PM
Subject: [janome12000] Re: Thread cutter issue
 
 

Thanks, Jim. 
I saw nothing that looked like thread when checking the cutter area.  The bobbin case seems fine and clicked back in normally.  I stuck the vacuum cleaner hose (with the attachment for small areas) down there as best as I could and hopefully if there was a bit of thread, it's gone.  I'm guessing that going around with the little dust brush I could have put thread or dust into the cutter rather than remove it.  I haven't been using metallic thread and switched to Aurifil 50 wt after the last cleaning.  If anything that should have made it easier for the cutter.  If the problem persists,  I'll have to visit my wonderful dealer.  I think the machine might be overdue for a checkup anyway.
Thank you again.
Ceil
 
Dodging the vacuum cleaner hose, Jim says:
If there is thread caught in the cutter you won't be able to get it out with a vacuum. The cutter is made up of two blades, one sliding over the other. If thread gets caught in there it's well and truly caught. If your machine is due for service that should include inspecting and cleaning the cutter. Be sure to mention it to your dealer. If they don't remove the free arm cover they won't see the cutter or clean it.


Re: Free Embroidery Designs from Janome

cas <cas@...>
 

They are Janome designs that open in Horizon Link.
 

Sent: Wednesday, April 13, 2016 11:16 AM
Subject: [janome12000] Re: Free Embroidery Designs from Janome
 
 

Thanks much!  Are these Janome extras, or are they meant to go into that blighted set of useless Accu-Design embroidery designs?  I will definitely check these out when I am on a compter (not iPad Pro) and very much appreciate the shared resource.

 
Judy B
 
PS Did ANYONE ever get the full set of all those Accu-Design embroidery designs we were promised ages ago?  Anyone have follow-up on that?  I found almost all of the free designs ugly and useless and balked at having to pay almost $50 after buying the machine and then finding out the lettering could be done using the software but that it wouldn't work for me since I am on a Mac.  I forget how many free "designs" they promised, but the ones I saw were completely useless.  Accu-Design seems to be primarily a "store" for encouraging folks to BUY more/PAY more for Janome's profit while the promise of using their software on "laptops" remains unfulfilled.  ALL laptops are NOT Windows-based.


Re: needle threader - again

cas <cas@...>
 

Judy B,
I only use the threader when I’m using Organ needles, since that’s what the Janome branded needles are.  If I use the others I thread by hand. 
 
Mine does work now after yet another trip to the dealer, but it jammed at least three times, including the very first time I tried it with the same needle and thread in it the tech used the day my husband brought it home.  I didn’t change a thing, just plugged it in and tried to thread it.  Maybe I touched the needle pulling the thread out and broke it again.  By jammed I mean the whole mechanism was stuck down by the needle and I had to wrestle it out of there.  It now constantly gives me “raise the needle bar slowly” errors.  This is without changing the needle I’ve successfully been using.  It’s after I’ve done the up and down several times and locked the machine.
 
I’ll just thread it without the threader when the warranty is done and when it fails again.   I wish they had not come along with the “fully automatic” threader.
 
I often have gone to the default straight stitch and turned the machine off and back on, and then it will work.  It now makes a rubbing noise when it  goes through the hole so I’ve probably bent the hook trying to force the jammed part away from the needle.  It’s too fast for me to see where it’s hitting.  I do get to eye level and look to make sure the needle is all the way inserted too.
Cas


Re: Thread cutter issue

ceilsews <no_reply@...>
 

Thanks, Jim. 
I saw nothing that looked like thread when checking the cutter area.  The bobbin case seems fine and clicked back in normally.  I stuck the vacuum cleaner hose (with the attachment for small areas) down there as best as I could and hopefully if there was a bit of thread, it's gone.  I'm guessing that going around with the little dust brush I could have put thread or dust into the cutter rather than remove it.  I haven't been using metallic thread and switched to Aurifil 50 wt after the last cleaning.  If anything that should have made it easier for the cutter.  If the problem persists,  I'll have to visit my wonderful dealer.  I think the machine might be overdue for a checkup anyway.
Thank you again.
Ceil

Dodging the vacuum cleaner hose, Jim says:
If there is thread caught in the cutter you won't be able to get it out with a vacuum. The cutter is made up of two blades, one sliding over the other. If thread gets caught in there it's well and truly caught. If your machine is due for service that should include inspecting and cleaning the cutter. Be sure to mention it to your dealer. If they don't remove the free arm cover they won't see the cutter or clean it.


Thread cutter issue

ceilsews <no_reply@...>
 

After cleaning my machine about a week ago, the thread cutter isn't cutting the top thread all the time.  Perhaps every 5th or 6th time, the top thread isn't cut.  I was careful to avoid those little springs when cleaning but was there something else I could have knocked out of whack?  Can I fix this myself?
Thanks,
Ceil


Permanently out of whack, Jim chucks this out the door:

The cutter can get bits of thread caught up in it, and that can cause it to miss cuts from time to time. It is especially bad with "crunchy" threads like metallic, and I do not recommend ever using the cutter with those. You can't really get to the actual cutting bits very easily, but if you take off the plate and bobbin case you can shine a strong light toward the left end of the machine and perhaps see something. The little spring-equipped "flipper" on the bobbin case holds the bobbin while the cut takes place. If the spring gets disconnected you can have cut problems, but you nearly also have major bird nests and jams as well. It's easy to check. Just push the metal bit on the bobbin case to the left. If it snaps back you're fine.


Re: servicing my 15000

stilljustjudy@...
 

Hi Cheryl and others,

Inherent dangers reside in use of many tools and implements.  Once, quite accidentally, I sent a staple from an ordinary stapler through a finger and sent forth an expletive.  These things happen.  When using sharp objects from scissors to needles and rotary cutters, caution is the rule of the day.  I currently have a gash on my index finger from a rotary cutter and a slipped ruler.  Mea culpa.  I use these sharp objects -- although I do not "run" with them!!! -- and I have to assume responsibility for injuries.

On the OTHER HAND, what I will not assume responsibility for is Janome's reckless promotion of the 15000 as an Apple-wifi-compatible device.  Before I purchased, I inquired and researched what they meant by "use on your laptop," and NOWHERE did I find their definition of such as a WINDOWS-only laptop.  So, while I'll take the bumps and scratches along the way, I remain a loyal Mac user who is infuriated with Janome's very poor representation of their product and its capabilities.  Further, I certainly DID ask my dealer, and got the green light from them.  Why?  Janome apparently does a VERY poor job of educating their dealers and so MANY are notoriously NOT as computer literate as these new machines demand!  Do I fault my dealer?  No!  They did not have malicious intentions.  I do, however, strongly fault Janome for deceptive and misleading practices.  Additionally, I think their website, of ALL sewing companies, is the ultimate WORST!  

Is there anything one can do to push the case for corporate responsibilty when advertising or communicating about a product?  I spent a lot of money and made a big sacrifice to get the 15000, and remain frustrated and highly disenchanted.  The needle threader is but ONE issue!

Judy B


Re: Free Embroidery Designs from Janome

stilljustjudy@...
 

Thanks much!  Are these Janome extras, or are they meant to go into that blighted set of useless Accu-Design embroidery designs?  I will definitely check these out when I am on a compter (not iPad Pro) and very much appreciate the shared resource.

Judy B

PS Did ANYONE ever get the full set of all those Accu-Design embroidery designs we were promised ages ago?  Anyone have follow-up on that?  I found almost all of the free designs ugly and useless and balked at having to pay almost $50 after buying the machine and then finding out the lettering could be done using the software but that it wouldn't work for me since I am on a Mac.  I forget how many free "designs" they promised, but the ones I saw were completely useless.  Accu-Design seems to be primarily a "store" for encouraging folks to BUY more/PAY more for Janome's profit while the promise of using their software on "laptops" remains unfulfilled.  ALL laptops are NOT Windows-based.


Re: servicing my 15000

Joyce Daniel
 

yikes!!! I had to get my husband to remove a machine needle thru my finger and nail with pliers.....creeped me out as he pulled it out so quickly. Poured alcohol on it. Haven't sewn thru it again. :)

Joyce


FYI: 4 GB USB

Joyce Daniel
 

I was getting copies made at a local office supply shop for classes I am teaching next week. They had 4 GB USB and also 8GB. Price was around $8. Someone was looking for this size recently.

Business is:

Custom Printing

706-453-7962

Greensboro, GA


Re: birds nest on bottom

stilljustjudy@...
 

Agree with Jim about the yellow-dot case.  I got some wonderful butterflies from Urban Threads, my absolute favorite source for embroidery, and tried the yellowdot case since I was using thread that matched my lace embroidery.  What a mess the yellow-dot bobbin caused!  I switched back to the regular bobbin, and all was well.  I was never able to stitch out lace using my old Bernina 200 upgraded to 730, but the Urban Threads designs are practically foolproof and amazing.  When I finally got the regular bobbin using embroidery thread to match my design, all was fine.  

STILL, when I was doing something other than lace, using regular embroidery bobbin thread, the machine (15000) got terrifically fussy and balked at the bobbin thread I had used successfully for ages.  There's a definite learning curve, and that's fine, but it would be seriously nice if Janome spelled things out for users and gave them actual tips on when to use what sort of bobbin thread and WHY!  Knowing WHY is always helpful.  (Just FYI, I tossed out some money on AUTHENTIC Janome embroidery bobbin thread, so I am TRYING to do things "right.")

While I'm here on embroidery designs, I have mainly used size 11 embroidery needles, BUT many stabilizer companies suggest using the correct needle compatible with the fabric.  So, if I'm embroidering on a knit, should I really be using a ballpoint needle for embroidery?  The whole process gets very confusing, and the time consumed by making mistakes on my judgment calls is not only irritaing but costly in terms of expensive stabilizer and hours of my time wasted.

Ideas?????  Help?????

Judy B

Not sure what the problem is with your existing bobbin thread, more details needed. Size 11 needles are fine as long as you are using 40wt thread, but when the thread gets larger so should the needle. Diane uses the "cobra head" needles (Janome purple tip) for pretty much everything. They are a ball point and work really well.


Re: needle threader - again

stilljustjudy@...
 

Dear Friends, Cas, Ceilsews,

In my opinion, you are giving Janome a great deal of credit on the tech-sophistication front that they do not deserve!   I'm reading about fingers getting hurt and nails being damaged, and yet my 15000 FORCES me to go into a lockdown to thread my machine or to use the needle threader.  I dropped off my machine to my dealer, armed with info from our fearless moderators (!) and even had the part number for them.  When I brought my 15000 home, the needle threader function was sporadic at best.  Here's what I have discovered, or at least what my current idea is on the needles and threader system: The 15000 "likes" some brands more than others.  I've been able to thread a heavy topstitch needle and thread using Klassé but have not had as much luck with the other brand I have always used, Schmetz.  

Anyone else experiencing a problem is particular needle brands?  I've always bought high quality needles and am almost religious about changins needles often.  I believe I am doing all the correct practices for using high quality supplies, but ther 15000 needle threader seems very fussy.  Darn, this is more fussy than the Bernina 730 I traded to invest in the Janome machine!

In the past, I've had great success (Bernina) with Organ titanium needles, but my 15000 doesn't like these.  Couldit be due to the length of the needle or something that makes threading difficult?  I'm scratching my head trying to figure this out.  Anyone with a clue?

Thanks,

Judy B

Seldom fussy, Jim offers this up:
We have a true "duke's mixture" of needles following the closing of our store, and have had success with all of them. This includes Organ, Schmetz and the odd Klasse here and there. One thing that may be helping avoid problems is using the threader only on size 11 or larger needles and never on the exotics like twin and wing needles. It's been my experience that there are slight variations in the position of the eye in the various needles. Technicians generally use a size 14 Organ for setting the threader, but that may not work for your needles. If you take it back in I would suggest taking one of each brand that you have in size 11 and ask that they make sure it works on all of them.


Re: servicing my 15000

stilljustjudy@...
 

So sorry this happened to you, Sue.  I've been "bitten" by the needle on a few occasions,m but your experience sounds borderline-traumatic.  

What really gets my ire up with this machine (15000) is how you have to LOCK it prior to even using the needle threader.  I am so aware of safety, and as a sewist with 50+ years of experience, I know things can "happen."  However, the intrusion into my sewing process with all the locking then unlocking of the 15000 is so darn annoying.  I WANT to love this machine after investing 12K and going in debt for it.  Still, I have found MANY deficiencies, flaws and disappointments.  I am TRYING to love this machine since I'm knee-deep in debt to pay it off, but it functions as a "lightweight." While quieter with embroidery than my 15 year-old Bernina, this machine lacks the sturdiness I wish I had.  

OH!  How I wish I bought a BabyLock top of the line!  I haven't even bothered writing to Janome about my disappointment since I sense they seriously don't care.

Your story, Sue, Is indicative of manufacturer negligence and I'm starting to sersiously wonder about a class action legal encounter due to all the problems we're experiencing en masse plus Janome's lack of "good faith" promotion of 15000 as Apple compatible where no mention was made of how the actual software would not even work on "laptops" when they specifically designated how it would.

Still feeling cheated and deceivedc, and I know some of you are happy as larks, and I am glad about that, but I do not think Janome is operating with the highest of consumer usability standards in their considerations, and I also believe they have misrepresented what the wifi with the 15000 can do.

Meanwhile, for those of you who insist on being only positive instead of honestly realistic, I have created some lovely things on my 15000.  It is not without its merits, but it certainly falls short on what seemdd to be promoted, alluded to and promoted as 15000 capabilities.

Anyone a consumer protection lawyer or married to one?

Judy B


Re: servicing my 15000

Sue Raabe <susies.stitches@...>
 

I can attest to keeping fingers clear of the needle when the machine is running.  For some unknown reason, I decided to flick away a piece of cut thread, and the needle went right through my finger!  I didn't know what would happen if I raised the needle, so my son removed the entire needle assembly and we went to Urgent Care to have them take care of it.  We all got a good laugh out of it, because with all the things they see, this was a first.  It cost me $50 for it to be reattached, and a tune up I didn't ask for (it wasn't my Janome dealer!).  Learned to be patient enough for the machine to stop before trying to get rid of loose threads that weren't doing any harm. It just proves the point that weird things can happen when we don't expect it.  I only ended up with a tetanus shot and a band aid, but I never did that again. Sue

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