Date   

Re: Thread coming out of take up lever

Virginia
 

When I first got my 12,000 it did that as well and I took it in and there was an adjustment made.  That was one of the issues when I had my 11,000 and when I first had it with my 12,000 I was not happy, but once the adjustment was made no issues at all.  Be sure you make sure that the thread clicks when you bring it around and into the take up lever or it will come out.

Virginia


-----Original Message-----
From: eilers12@... [janome12000]
To: janome12000
Sent: Mon, Jul 14, 2014 5:45 pm
Subject: [janome12000] Re: Thread coming out of take up lever

 
I've had this happen on my 12000 since I first got it. Had it back to dealer 3 times but it still does it. Very annoying bot I've learned to live with it. I'm constantly retreading needle because it jumps out and makes loud noise. I don't use knee lift so it's not getting bumped.
Jeanne


Jumping out of his chair with a loud noise, Jim says:
There's a spring that should keep the thread from coming out of the take-up lever. Have your dealer check that to see if it's missing, bent or if there is too much of a gap in the take-up lever. If the take-up lever is OK have him look at the check spring. A mispositioned, stuck or broken check spring can cause the thread to throw a loop over the take-up lever causing it to come out.


Re: Windows 8.1 and MBX 4.5

Virginia
 

If you check the Janome website there is update so that MBX will be compatible for the Windows 8 operating system.  Be sure you have downloaded that update first.

Virginia


-----Original Message-----
From: 'Julie' jjems@... [janome12000]
To: janome12000
Sent: Mon, Jul 14, 2014 5:15 pm
Subject: [janome12000] Windows 8.1 and MBX 4.5

 
I just got a Windows 8.1 computer.  Will I be able to install MBX 4.5 on the computer without any additional drivers or updates?
 
Thanks
 
Julie


You should install the latest MBX 4.5 update from here.


Re: Thread coming out of take up lever

movieskatididflickflick
 

I've had this happen on my 12000 since I first got it. Had it back to dealer 3 times but it still does it. Very annoying bot I've learned to live with it. I'm constantly retreading needle because it jumps out and makes loud noise. I don't use knee lift so it's not getting bumped.
Jeanne


Jumping out of his chair with a loud noise, Jim says:
There's a spring that should keep the thread from coming out of the take-up lever. Have your dealer check that to see if it's missing, bent or if there is too much of a gap in the take-up lever. If the take-up lever is OK have him look at the check spring. A mispositioned, stuck or broken check spring can cause the thread to throw a loop over the take-up lever causing it to come out.


Re: Updating MBX SoftqRE

Camille Peters
 

Guess I will start all of the updates again, beginning at square one.  Thanks for your help..........Camille


Windows 8.1 and MBX 4.5

Julie
 

I just got a Windows 8.1 computer.  Will I be able to install MBX 4.5 on the computer without any additional drivers or updates?

 

Thanks

 

Julie



You should install the latest MBX 4.5 update from here.


Thread coming out of take up lever

Gail
 

My 15000 is just a few months old and lately I've been noticing a problem.  If I start sewing just a couple of stitches before the fabric reaches the needle, or if I don't hold the thread tail, the thread will often pop out of the takeup lever. When this happens the needle jumps to the left and I know it has happened.   Sometimes this happens when I am chain piecing if I don't put the next piece right against the previous one.


 It is treaded correctly, bobbin area cleaned out.  I have had a 7700 and an 8900 prior to this and I was able to take a few stitches without the fabric right under the needle without a problem,  Any suggestions?


Thanks

Gail in FL



Jumping to the left, Jim says:

Have your dealer take a look at it. This shouldn't happen. Also check your knee lever to make sure it's not getting bumped while you are piecing. If it gets nudged a little it will partially open the tension discs which could cause trouble.


Re: Totally Off-Yahoo Search Engine

Donna Morton
 

Hi Everyone   


My default search engine has always been Google.  I like it, so please don't suggest I select another one.


Anyhow for the past few weeks every now and again, Yahoo Search takes over!


I first dealt with this by disabling Yahoo Search under "Manage Internet Explorer Add-Ons>Search Providers.  I also selected the option that says "Prevent programs from suggesting changes to my default search provider."


Time passed.  Google was my search provider again, but one day Yahoo Search took over again.  This time I deleted Yahoo Search as an add-on under "Manage Internet Explorer Add-Ons>Search Providers. 


Time passed.  Google was my search provider again, but this morning up pops Yahoo Search again.  It is not listed as an add-on for me to delete.  I've run a scan for viruses, etc.  I've logged into my account with Yahoo and I don't see that there is an option to have Yahoo Search as a default. 


Anybody got any ideas on how I get rid of it?  I want it gone for good.  Thanks in advance.

 

Donna M

Canada

http://www.snipandstitch.com



Searching his limited memory, Jim says:

Believe it or not, the culprit could be Adobe or some other 3rd party program. I've noticed that when Adobe updates Flash they sometimes make you download the installer again. Buried in the setup wizard is a pre-checked box to install some other software that you usually don't want. Unless you uncheck the box, it will install the unwanted software. Adobe has gotten very bad about this, but at least the boxes are visible. I've seen some software where the checkbox is in a list of options such that it's out of view unless you scroll the list up.


Re: Updating MBX Software

Virginia
 

The last paid upgrade for the MBX was a purchased upgrade to add the crosstitch which in the past was an expensive purchased add on.  But you must have the previous updates to add the purchased updates.  Not sure Camille what you are trying to update to.  Also sometimes the update is interrupted and you have to save to your computer first then install the update and restart your computer for it to take effect.

Virginia


-----Original Message-----
From: peters.camille@... [janome12000] <janome12000@...>
To: janome12000
Sent: Mon, Jul 14, 2014 1:13 pm
Subject: [janome12000] Re: Updating MBX Software

 
Thanks for the response, Jim.  I am trying to update MBX, not upgrade.  Wouldn't an upgrade require me to purchase that software?  Only one DVD came with my version.  When I bought my MC15000 at a show in March, I received MBX 4.0 as a bonus and was told that I would need to check for updates.  At the time of purchase, there were updates on the Janome web site for the machine (to v1.04), HorizonLink and MBX.  I have completed the first two but do not seem to be able to get the MBX update to work.  I am sure I am missing something in the instructions but don't know what.  I seem to recall seeing something in one of the group conversations a couple of months ago about problems with the update installation and how to complete it but cannot find that conversation now.

You mentioned v1.10 for my machine.  Should I be updating my machine and HorizonLink to that?  Is that update for the new 5x7 hoop?  Guess HorizonLink will have to be done again, too.

For some strange reason, Acu Monitor has started working again with my machine.  It has always been set to automatically update on my iPad.
Camille


Taking it from the top, Jim says:
You should have your MBX 4.0 updated to version 4.0R. You can get that update here. Instructions for installing this update are here. If you are having trouble with that update you must give us some detailed information on exactly what happened. Without knowing what is happening on your end we cannot offer any help. If you are using Windows 8.1 you will also need to install this update after installing 4.0R.

The 1.10 machine update is optional at this point, pending the availability of the RE hoop. There is certainly no harm in doing it, and you should also do the HorizonLink Suite 1.10 update when you do update the machine.

With regard to AcuEdit and AcuMonitor, keep in mind that the iPad must be within range of your wireless network router in order to work. The same goes for the machine. Also keep in mine that in city environments just about everyone with Internet connectivity is also wireless. If you have neighbors on the same WiFi channel that your router is using this can cause interference and render a weak signal too weak to be useful. Most routers out of the box will automatically search for the best channel, but this process is imperfect and sometimes tweaking is necessary.


Re: Updating MBX Software

Camille Peters
 

Thanks for the response, Jim.  I am trying to update MBX, not upgrade.  Wouldn't an upgrade require me to purchase that software?  Only one DVD came with my version.  When I bought my MC15000 at a show in March, I received MBX 4.0 as a bonus and was told that I would need to check for updates.  At the time of purchase, there were updates on the Janome web site for the machine (to v1.04), HorizonLink and MBX.  I have completed the first two but do not seem to be able to get the MBX update to work.  I am sure I am missing something in the instructions but don't know what.  I seem to recall seeing something in one of the group conversations a couple of months ago about problems with the update installation and how to complete it but cannot find that conversation now.

You mentioned v1.10 for my machine.  Should I be updating my machine and HorizonLink to that?  Is that update for the new 5x7 hoop?  Guess HorizonLink will have to be done again, too.

For some strange reason, Acu Monitor has started working again with my machine.  It has always been set to automatically update on my iPad.
Camille


Taking it from the top, Jim says:
You should have your MBX 4.0 updated to version 4.0R. You can get that update here. Instructions for installing this update are here. If you are having trouble with that update you must give us some detailed information on exactly what happened. Without knowing what is happening on your end we cannot offer any help. If you are using Windows 8.1 you will also need to install this update after installing 4.0R.

The 1.10 machine update is optional at this point, pending the availability of the RE hoop. There is certainly no harm in doing it, and you should also do the HorizonLink Suite 1.10 update when you do update the machine.

With regard to AcuEdit and AcuMonitor, keep in mind that the iPad must be within range of your wireless network router in order to work. The same goes for the machine. Also keep in mine that in city environments just about everyone with Internet connectivity is also wireless. If you have neighbors on the same WiFi channel that your router is using this can cause interference and render a weak signal too weak to be useful. Most routers out of the box will automatically search for the best channel, but this process is imperfect and sometimes tweaking is necessary.


Re: Updating MBX SoftqRE

Camille Peters
 

No, I am simply trying to update, not upgrade.  I received my copy of MBX as a bonus when I bought my machine at a show.  It is my understanding that 4.5 version upgrade would be a purchase.  Is that not correct?  At the time of purchase, there were updates on Janome's web site for the machine, HorizonLink and MBX.  I have completed the first two.  I


Since you are running Windows 8.1 you will also need this one. You should be at version 4.0R before installing this dongle update. You will not have the 15000 hoops, but since the 12000 uses the same hoops you can use that for design creation. The direct USB connection from the computer to the machine may not work on the 15000, due to software differences, but you can use a USB flash drive which has the same format on the 12000 as the 15000.


Updating MBX SoftqRE

Camille Peters
 

Question for Jim....I have Digitizer MBX v4.0 and have been trying to update it so it will show my 15000 and send the designs to the machine.  I must be doing something wrong as it still shows the installed version to be 4.0 dated Aug 12 2012.  I have read the instructions several times but admit I don't understand them.  Any help you can give me would be greatly appreciated.  My computer is Windows 8.1.  I have emailed Janome Customer Service about this on two occasions but still haven't heard anything. 

Next problem...When I first got my machine, I was able to follow the embroidery process on my iPad via AcuMonitor.  They no longer "talk" to each other though both indicate they are connected to my wi-fi.  Any thoughts on what to do about this?

Camille


Needing an update himself, Jim says:
I'm guessing that you are upgrading from MBX 4.0 to MBX 4.5. This is a 2-step process involving 2 separate CDs. The first step updates the dongle, and perhaps that's the one you did. It requires going online, entering codes, and finally writing to the dongle. At the conclusion of that step the dongle is updated, but the software installed in your computer is not. You must update that by using the second DVD and installing MBX 4.5. When you put the DVD in your computer it will automatically start the process. When it finishes you will also want to install the latest update which you can get here.

An update may also be the reason you iPad no longer communicates with your machine. If you updated your machine to 1.04 or 1.10 you will also need to update the AcuEdit and AcuMonitor programs on the iPad. This could happen automatically if you chose, in which case the machine may need updating instead of the apps. Otherwise open the App Store and tap the "Updates" button on the bottom of the screen. That will get you to a point where can get your apps updated.



New Thread-coloring workshop, giveaway and hoping for comments J12-15

Smith Sarah Ann <sarahannsmith@...>
 

Hi everyone! I'm working on a new class/workshop on thread-coloring textile art, and asking for input on how I set up the class. Details are on my blog, where I’m giving away a video workshop of mine to one of the commenters in thanks for all the helpful input--have already gotten good feedback!


Here's the link: http://www.sarahannsmith.com/weblog/?p=9458


It is a thread-coloring workshop using a printed photo, and would love to know what flowers you like best and how you like the class packaged—with thread kit, not with thread, size of image and so on. Please surf on over to my blog if you’d like to learn more, offer an opinion (YES PLEASE), and have a chance to win a copy of my video workshop!


THANKS in advance—I’ve already gotten some great feedback via Facebook, and hoping for more opinions, thoughts, comments!


Cheers, Sarah


Check out my DVD: Art Quilt Design: From Photo to Threadwork
Author of bestseller ThreadWork Unraveled
website and blog: http://www.sarahannsmith.com/weblog
e-mail: sarah@sarahannsmith.com


Re: RE18 Hoop

Judy Witzel
 

Sherry may I ask how much your dealer is asking for the RE18 hoop. 
Judy

On 7/12/2014 10:27 PM, Sherry Guequierre Sguequierre@... [janome12000] wrote:
 

My dealer had four of the RE18 hoops when I was in her shop on Thursday. I have mine!

Sherry

Sent from my iPad





This email is free from viruses and malware because avast! Antivirus protection is active.



Re: RE18 Hoop

Sherry Guequierre <Sguequierre@...>
 

My dealer had four of the RE18 hoops when I was in her shop on Thursday. I have mine!


Sherry


Sent from my iPad


Re: JEF Files

Linda M
 

The machine will only see the folder that it has created on the card, you must put your files in that folder.
 
 
 
 

-------Original Message-------
 
Date: 12/07/2014 1:30:25 PM
Subject: Re: [janome12000] JEF Files
 
 

The designs were in different folders, but the machine couldn't see them.  The folders were made in Windows XP, so maybe that's what is wrong or maybe I'm not doing something else right.

From: "jsm1144@... [janome12000]"
To: janome12000@...
Sent: Saturday, July 12, 2014 10:37 AM
Subject: Re: [janome12000] JEF Files

 
That's not exactly true-if you make folders (safest way is to either do it from the edit screen on the 12 or in Horizon Link) the machine will see these and you can fill them with your designs.  The machine won't see any designs that are just floating around on a USB stick.


 


Re: RE18 Hoop

gbporter2002@...
 

May I ask why u hate them.....I have able to use 8x8 square stabilizers in my 5x5 frame....works great and I dont waste stabilizerI did 12 mapkin corners and 14 placemats with corner motif in opposite corners using up this smaller stabilizer....BTW its tearaway....GA FROM OH


Re: JEF Files

Virginia
 

There are folders on your USB for the designs to be placed.  Just putting them in any folder will not work.  there should be an EMB folder and inside that an EMBF folder.  The designs should be in the EMBF folder for the designs to be read.


-----Original Message-----
From: J Fraker frakersfunnyfarm@... [janome12000]
To: janome12000
Sent: Sat, Jul 12, 2014 2:30 pm
Subject: Re: [janome12000] JEF Files

 
The designs were in different folders, but the machine couldn't see them.  The folders were made in Windows XP, so maybe that's what is wrong or maybe I'm not doing something else right.

From: "jsm1144@... [janome12000]" <janome12000@...>
To: janome12000@...
Sent: Saturday, July 12, 2014 10:37 AM
Subject: Re: [janome12000] JEF Files

 
That's not exactly true-if you make folders (safest way is to either do it from the edit screen on the 12 or in Horizon Link) the machine will see these and you can fill them with your designs.  The machine won't see any designs that are just floating around on a USB stick.



Re: 12k GR hoop(230x300) design issue

Mary Ann
 

Thanks for the tips
Mary Ann


Sent via the Samsung Galaxy S® III mini, an AT&T 4G LTE smartphone


-------- Original message --------
From: "juliadlf.ny@... [janome12000]"
Date:07/10/2014 9:00 AM (GMT-05:00)
To: janome12000@...
Subject: RE: [janome12000] 12k GR hoop(230x300) design issue

 

Mary Ann: The GR hoop, in my opinion, is the most difficult to get set up correctly with the stabilizer and fabric and your right, the manual says "drum tight" and we all know a drum is tight. I did follow suggestions of changing my needle to the blue tip one, floating an extra piece of stabilizer underneath, use basting stitch but I added the perimeter basting stitch instead of just the one around the design and don't pull the fabric so taunt it is stretching. I do use the yellow bobbin case and have the straight stitch plate on.
I find with practice, it becomes easier and yes, it does mean using our supplies but at least we can make adjustments and get to that perfect stitchout. :-)

Julia
NY-MC12000


Re: JEF Files

J Fraker
 

The designs were in different folders, but the machine couldn't see them.  The folders were made in Windows XP, so maybe that's what is wrong or maybe I'm not doing something else right.

From: "jsm1144@... [janome12000]"
To: janome12000@...
Sent: Saturday, July 12, 2014 10:37 AM
Subject: Re: [janome12000] JEF Files

 
That's not exactly true-if you make folders (safest way is to either do it from the edit screen on the 12 or in Horizon Link) the machine will see these and you can fill them with your designs.  The machine won't see any designs that are just floating around on a USB stick.



Re: JEF Files

Linda M
 

 
 
What is not exactly true?  Can you leave some content please?
 
Linda
 
 

-------Original Message-------
 
Date: 12/07/2014 11:17:15 AM
Subject: Re: [janome12000] JEF Files
 
 

That's not exactly true-if you make folders (safest way is to either do it from the edit screen on the 12 or in Horizon Link) the machine will see these and you can fill them with your designs.  The machine won't see any designs that are just floating around on a USB stick.

.

 

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