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Re: Ruler Work
No we didn't. We looked at the rulers in 2018 at the Pacific International Quilt Festival, and saw the Westalee rulers. However they were not at the Janome booth. I think it may have been Brother. We
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No we didn't. We looked at the rulers in 2018 at the Pacific International Quilt Festival, and saw the Westalee rulers. However they were not at the Janome booth. I think it may have been Brother. We
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By
Jim Stutsman
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#26088
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Ruler Work
Jim,
Did you and Diane make a video for the Janome Rulers that have been around for a couple years? These are the new rulers that go with the Ruler feet.
Cheryl - Saskatoon
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Jim,
Did you and Diane make a video for the Janome Rulers that have been around for a couple years? These are the new rulers that go with the Ruler feet.
Cheryl - Saskatoon
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By
Cheryl Paul
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#26087
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Re: Definition of a good dealer
Deb,
First of all Congratulations on your new M7 - I have the same combo you have plus a Skyline S9. My sewing room still has room for a few more, but I think I’ll stop so that I can move and have
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Deb,
First of all Congratulations on your new M7 - I have the same combo you have plus a Skyline S9. My sewing room still has room for a few more, but I think I’ll stop so that I can move and have
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By
Cheryl Paul
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#26086
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Re: Sending design from PC to 15000
Thank you, Jim. In frustration I shut down everything--15K and PC connection settings, and WiFi. When I restarted all, everything came back. We'd had a power surge the day before and that may have
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Thank you, Jim. In frustration I shut down everything--15K and PC connection settings, and WiFi. When I restarted all, everything came back. We'd had a power surge the day before and that may have
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By
Carole O'Mara
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#26085
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Re: Sending design from PC to 15000
Your dealer would be able to confirm that the machine works on the store's WiFi, but not much else. If I understand correctly, you were able to send over WiFi until now. There are a lot of things that
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Your dealer would be able to confirm that the machine works on the store's WiFi, but not much else. If I understand correctly, you were able to send over WiFi until now. There are a lot of things that
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By
Jim Stutsman
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#26084
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Sending design from PC to 15000
I tried sending a design from the PC to the 15000 over WiFi. I got a message that there is a connection error, check WiFi settings. I did and all settings are correct and have a WiFi signal on
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I tried sending a design from the PC to the 15000 over WiFi. I got a message that there is a connection error, check WiFi settings. I did and all settings are correct and have a WiFi signal on
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By
Carole O'Mara
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#26083
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Re: Definition of a good dealer
A couple of things to try with your update:
Try deleting EVERYTHING from the USB flash drive before you start. I know that Janome updates always say they are deleting everything, but they don't
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A couple of things to try with your update:
Try deleting EVERYTHING from the USB flash drive before you start. I know that Janome updates always say they are deleting everything, but they don't
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By
Jim Stutsman
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#26082
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Definition of a good dealer
I have a good dealer they do good work and are reputable and respected BUT that's not all I mean. They are good SALESPEOPLE. I had my 15000 in for service last week. While I was there the fellow in
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I have a good dealer they do good work and are reputable and respected BUT that's not all I mean. They are good SALESPEOPLE. I had my 15000 in for service last week. While I was there the fellow in
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By
Deb Keldrauk
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#26081
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Re: Acufil Design will not load
I found my answer, thanks anyway.
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I found my answer, thanks anyway.
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By
Cynthia Dickerson
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#26080
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Re: New software for 15000 free motion quilting
Jim if you are talking about the upgrade to the 15,000 to make it the quiltmaker, the upgrade is free in the US but the feet are extra. The extra feet are the ruler work foot and the HP foot and
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Jim if you are talking about the upgrade to the 15,000 to make it the quiltmaker, the upgrade is free in the US but the feet are extra. The extra feet are the ruler work foot and the HP foot and
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By
Virginia
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#26079
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Re: New software for 15000 free motion quilting
Thanks for your message. I had my machine in for the update a few months ago. I think the new free motion zigzag would add a new dimension for borders.
Love all the work you do for Janome
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Thanks for your message. I had my machine in for the update a few months ago. I think the new free motion zigzag would add a new dimension for borders.
Love all the work you do for Janome
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By
Karen Cone
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#26078
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Re: New software for 15000 free motion quilting
No, the update is only for the 15000.
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No, the update is only for the 15000.
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By
Jim Stutsman
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#26077
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Re: New software for 15000 free motion quilting
Workable on the 12000?
Sent from my Sprint Samsung Galaxy Phone.
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Workable on the 12000?
Sent from my Sprint Samsung Galaxy Phone.
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By
Vicky McEwen
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#26076
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Re: Bobbin winder not stopping
Thank you Jim.....I did feel he was talking a load of ****!
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Thank you Jim.....I did feel he was talking a load of ****!
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By
Judy Jackson
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#26075
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Re: New software for 15000 free motion quilting
In the US the machine update is installed by the dealer who also does a small hardware upgrade to the machine. Once that's done the dealer is supposed to contact Janome, who in turn is to send you a
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In the US the machine update is installed by the dealer who also does a small hardware upgrade to the machine. Once that's done the dealer is supposed to contact Janome, who in turn is to send you a
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By
Jim Stutsman
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#26074
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Re: Bobbin winder not stopping
It sounds like you need a new technician. When the bobbin winder clicks over from the bobbin being full, it's supposed to hit a switch that stops the motor. In all likelihood the switch needs
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It sounds like you need a new technician. When the bobbin winder clicks over from the bobbin being full, it's supposed to hit a switch that stops the motor. In all likelihood the switch needs
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By
Jim Stutsman
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#26073
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New software for 15000 free motion quilting
Where is the software update for the 15000 on the variable zigzag for free motion quilting? I just received the email, looks interesting!
Thank you,
Karen
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Where is the software update for the 15000 on the variable zigzag for free motion quilting? I just received the email, looks interesting!
Thank you,
Karen
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By
Karen Cone
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#26072
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Bobbin winder not stopping
Has anyone else had a problem with their bobbin winder , on their 15000, not stopping when it’s full please? Mine will pop out the lever but carry on winding. I took it for its annual service, was
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Has anyone else had a problem with their bobbin winder , on their 15000, not stopping when it’s full please? Mine will pop out the lever but carry on winding. I took it for its annual service, was
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By
Judy Jackson
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#26071
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Re: Am I Missing Something
No, just a time when nobody had any questions or comments!
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No, just a time when nobody had any questions or comments!
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By
Jim Stutsman
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#26070
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Acufil Design will not load
I am trying to load Quilting Design #36 into Acufil and it always says "Failed To Create Design Data". All of the other designs load fine, but this one will not load. Would anyone be willing to
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I am trying to load Quilting Design #36 into Acufil and it always says "Failed To Create Design Data". All of the other designs load fine, but this one will not load. Would anyone be willing to
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By
Cynthia Dickerson
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#26069
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