Well that explains why they put the cleaner in this machine but not in any prior model. If you need to use the cleaner after just using the trial sheet of stabilizer, then it must be pretty nasty stuff!
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--- In firstname.lastname@example.org, "janetpiekarski" <jsm1144@...> wrote:
Actually, there IS a reference to the cleaning bottle. If you look at the package of stabilizer with Jenny Haskins sheet in it, there is a little "how to" to clean the case after using specifically her stabilizer.
Also, as a note of interest, anyone who has received their 12000 in the past few weeks or month. Check before you upgrade it. To check, watch when you turn it on and it version 1.01 comes up Janome has already upgraded it. (I know this because mine came in like this-there is a sticker on the box, too, with the serial number and in big letters, Version 1.01)