Yes I had the exact same problem with a few designs. I changed the format and tried to embroider them on my commercial machine and the same thing happened with the commercial machine so I put it down to a poorly digitized design
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Kris in Aus
--- In firstname.lastname@example.org, "Jim_Stutsman" <jim@...> wrote:
Satin stitches can be just over 12mm wide before they become jump stitches, so it doesn't seem like the machine is treating them as jumps. When it stopped after cutting, was there a message? Was this a design from someone else, or did you create it in MBX? What are the settings in your machine for Jump cutting? There might be a bug in the machine software that strikes when certain combinations occur. If you can email me the design (jim@...) we can try it in our machine to see what happens. If it is a bug, I will submit it to Janome.
--- In email@example.com, "pinguin60@" <pinguin60@> wrote:
today I was embroidering a design and when it reached a part with 7 mm
wide satin stitches, the machine cut the thread and paused (without
finishing the colour).
When I continued it made one stitch and cut the thread again. And again etc.
I forwarded to a part with smaller stitches and then it continued. This
happened again in another part with wider stitches (7-9 mm, not super wide)
Has anyone experienced this before and what can I do about it (apart
from bringing the design in my software and shorten the stitches)
Thanks for any input,