can't send designs to USB


Help! I recently purchased a design collection from Oregon Patchworks, downloaded to my desktop & was sending them to a USB through Digitizer MBX. Two of the designs would open on the screen, but when I tried to send them to the USB, I got a "generic write error". A third design wouldn't even open - got this message: format doesn't match expected format for this extension...
I contacted Oregon Patchworks; they resent the designs - same problem; I still can't send or open those designs.
Linda near Buffalo, NY

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