Help with embroidery


I have just started using my 12000. I have decided to try to get over my fear of it and just tackle it. I have been trying to embroidey a quilt in the hoop, Jenny Haskins. My machine stops often even when the segment is not finished, I can press the start button and it will start again only to stop when it moves on (not ready for a color change yet).
Also, I have to press the start button twice sometimes 3 times for it to begin each time it stops. Does anyone have any suggestions?

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