Re: Janome9900/Elna860

Lyn Quine

I had similar with my 15000, I was terrified!  I put a new bobbin case in as my original had been punctured with a needle strike, I filed it and it was working fine but I wanted a new one, so replaced it.  Hadn’t been using it more than 5 minutes and it dislodged and jammed, the spring at the front gouged a groove in the side.  I put my old case back in and it worked fine, ordered a new one, and that bounces, so spent best part of £60 and I’m still using the original.  I did double check that I had the correct one, because the quiltmaker 15 has a different case to a V2 model.  Janome won’t take it on board that there maybe a problem with either of the new cases.  Got the first from a dealer the second from Janome UK.

On 14 Dec 2021, at 22:38, nancy chachere via <Nchachere@...> wrote:

 I dislodged the bobbin case and it works!!!

On Dec 14, 2021, at 2:32 PM, Nancy Chachere <nchachere@...> wrote:

Thanks for your quick reply.  When I went to take out bobbin case, it seems to be stuck.  What is the best way to remove?

On Dec 14, 2021, at 2:19 PM, Jim Stutsman via <onlinesewing@...> wrote:

Remove the needle plate and bobbin case. Turn the hand wheel through a couple of stitch cycles. If it is hard to turn, it may be a bushing failure which will require dealer intervention. If it turns easily, put everything back together and try again, including rethreading. It the hand wheel turned without a bobbin case, but is hard to turn with it installed, either it's not in correctly, or it is damaged and is dragging on the hook race.

Join to automatically receive all group messages.