S3 Tension problem

Mary Mills

Hi, I have a friend who has the S3 machine.  When sewing the zigzag stitch the bobbin stitch shows in the front of fabric, it’s sews well on straight stitch.  On zigzag, tightening bobbin or top tension makes no difference.   I could pull the bobbin thread easily.  Needle changed, threaded properly.  I noticed the bobbin holder has no colour dot on it, would it help to change it?  Any suggestions would be appreciated.  Thanks and regards Mary

Join onlinesewing-janome@groups.io to automatically receive all group messages.