Re: About to toss this machine out the window!
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I live in the USA. Yes it did. I have owned Janome machines since 1996 and never had this happen until now, however I will still purchase only Janome as I feel they are the best. If your machine is under warranty and this is your issue you should not have to pay.
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Virginia----So, after waiting for the parts to arrive, did that solve your problem? I am at my wit's end, have a limited budget, and really want this issue put to bed. I am getting great advice from the moderator Jim, but since he is doing this far far away from where I am, it is difficult to diagnose specifically what is going wrong. I will be playing golf today to separate myself from this annoyance for a day. A much-needed respite from this frustration. Please let me know if you have had success after replacing the hook race parts. And where do you live?
-------- Original message --------
From: Kathy Strabel <ksbappa@...>
Date: 7/21/21 10:14 AM (GMT-05:00)
Subject: Re: [onlinesewing-janome] About to toss this machine out the window!
Kathy Strabel Camas WA ksbappa@...