Presser Foot Error


rosematt11@...
 

I have the Horizon 12000. When I turn the machine on I get an error code, “Raise Presser Foot and Needle Bar, then turn power on again.” After doing as instructed, it chatters, then gives me the same message. I’ve tried at least five times, putting the Needle Bar in various positions; one time unplugging the machine to make sure I have a full reset. The results were the same, a chatter, and the message reappears. I fear it’s a major repair! Anyone have ideas or suggestions?

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