Re: I really need some help

Jim Stutsman

Start with the machine turned OFF. Next turn the hand wheel BACKWARD, a little bit, if you can. That should free the bobbin case. If it does not, just leave the bobbin case as it is. Next grab the hoop attaching bracket on the open embroidery arm and pull it back toward the machine. It's going to resist, just pull it slowly, but firmly. Once it's all the way back to the "parked" position you can close the arm. At that point leave the plate off and take the machine in for service. Good luck!

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