Re: Inconsistent tension on 1500


Beginning with the QuiltMaker Edition of the 15000 the top cover to clean the tensioner DOES NOT pop off, don't even try!
It has to be removed by a service technician.
The reason I was told by our dealer is that in the newer 15000's there's a little pre-tensioner designed for smoother thread feeding that has been added into the thread path and that's why they don't want the user messing with that area.

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