Re: brand new 9450 with error message


Jim Stutsman
 

If the hand wheel won't turn something is preventing movement. It could be a screw that wasn't tightened, and vibration from shipping made it fall out. That happened on Diane's 12000, which refused to open the carriage after unboxing. Your only viable option is to return to the dealer. Good luck!

Join onlinesewing-janome@groups.io to automatically receive all group messages.