Jim,
 I just got my machine back from the dealer last week for its regular maintenance., I did some embroidery work, all was fine. Then I switch to regular sewing and needed to wind a bobbin, and the icon shows but the bobbin is not winding. I tried to turn it by hand, and it is very stiff and hard to turn. The dealer is 2 hours away. Any suggestions would be very helpful. Thanks Patti in Flint Texas