Re: janome 500e error message

Jim Stutsman

Since this is a new machine for you, the problem could be due to several things. If the bobbin gets put in backward it will quickly pull out of the bobbin tension and pull up to the top. If you are using a fine bobbin thread you may need to use the yellow dot bobbin case, if you got one with your machine. Your new owner class should clear up a lot of questions and problems, and any machine issues you may have can be handled then as well.

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