Re: 15000 Service

Jim Stutsman

All repairs sent to Janome must be sent via an authorized dealer. Shipping in other than the original box is not recommended, but an authorized dealer can order an empty box to ship it in. Of course that makes it even more expensive. If your local service tech has worked on other computerized machines he should be able to handle whatever the problem is. If you let us know what's happening we may be able to suggest what needs to be done.

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