15000 V3 Embroidery Unit Problem

Wendy Petit

I am having a problem.  Occasionally when I have a needle break it messes up my yellow bobbin holder in the bottom of the machine and I have to replace it.  I have had to do this 3 times already.  I have had my machine 2 years.  Is there any way I can prevent this from happening?  I am embroidering on the lowest speed (400).  It seems to happen if there is a "bird nest" that forms and then the needle breaks.  I am also using pre-wound bobbins.

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