Not sure but I believe the free apps were for the 15,000. There was a code provided to 15,000 owners when they registered their machines. You could contact Janome at custrel@....
From: DIANNE COOPER <ditiques@...>
To: onlinesewing-janome <email@example.com>
Sent: Wed, May 8, 2019 4:11 pm
Subject: Re: [onlinesewing-janome] AcuSetter
So you cannot make the accusetter work on laptop that isconnected to s9 janome? It has to be a tablet. I have apple tablet but. Cant seem to download the free app
On May 7, 2019 10:25 AM, "Jim Stutsman via Groups.Io" <onlinesewing@...> wrote:
We also have a comprehensive video for AcuSetter in the My 15000 app.