Thanks Jim-- V5 has an online manual that gives pretty specific directions on how to make the thumbnails show, and I've followed them but the thumbnails still don't show.  For several years I've had Embird loaded along with Digitizer and it all worked fine, till it didn't. I uninstalled Embird in hopes that would fix the problem, but it didn't.  Now I'm wondering if my Buzz Tools upgrade is what messed up everything.  Maybe someone on the list has had the same problem and can share how they fixed it......Thank you again for replying to my plea for help!