Everything you said about your dealer is true of mine! I almost wonder if it’s the same person. I don’t hesitate to recommend him to friends because he has no hidden agenda. He tells me if I don’t need something, and recommends what I do. His staff is very well versed in the machines, and the one on one lessons are great. I went to a local store just for needles, and the lady didn’t know the difference between the Janome needles and didn’t seem to care. I need to remember that the next time I don’t feel like making the trip up there. It’s less than an hour, and an easy drive - it's more the time commitment. You’ve motivated me to take it in, and take a lesson on the 15000. Thanks! Sue
