Back on 1/30/18, KMurphy posted this: I recently got the new upgrade, used needle threader for first time, it did not work, I am getting error that will not go away (!Raise Presser Foot and Needle Bar then turn Power on Again), HELP
This has just happened to me altho I used the threader many times since the update. It is now in service for the third time. Each time they "fix it", it fails very soon after.
Is there any update to the reason for this? Apparently service tech is confused by this.