Re: HowJanome Dealer Sent My Machine Home After Service

Theresa Turnbull

I had a terrible problem with a dealer here in the UK who 18 months ago took my 12000 for repair and basically refused to give it back, this went on for some weeks until I got Janome UK involved who managed to retrieve my machine fix it and return it to me. 
The dealer in question is no longer permitted to sell any Janome products at all, so definitely refer any dealer problems to Janome because what they don’t know about they can’t fix.
Southern England

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