1. Topics
  2. Ody shipping

Ody shipping

Sid Boyce
 

Thanks,
I did wonder about that so I did a search on "DPD Southall" and I also tried the tracking number on Customs site then I gave them a call.
They asked me to call their Coventry site who said that they only track items that are for delivery by Parcel Force.

Pity DPD didn't say Customs at Southall. They also charged me £10.00 to deliver yesterday morning.

The biggest problem is that there is no way to speak to a person at DPD.
Also shipito.com have just the same interfaces to DPD.
73 ... Sid.

On 14/08/18 08:08, Robert Bennett wrote:
Don't give up yet Sid,
Southall is where customs hang out. (I think they are now called Border Force)
If it is something slightly out of the ordinary (like Ody) it can take a long time.  And DPD won't have any insight into what is happening.
I have had kit held up there for weeks!
Hang on a bit longer and keep your fingers crossed.
Best regards
Robert
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
David Fainitski
 

Hello, Sid

Send me the tracking number I will try too.

Don't know anything about DPD.

David
Sid Boyce
 

Tracking number 15505517314595.

I have used DPD extensively, this is the first time I have had an issue.

As Robert says there is a Customs facility at Southall and also a DPD facility there.

Quite likely it's still in Customs with DPD confusing the issue by simply saying it's at Southall.
73 ... Sid.

On 14/08/18 18:15, David Fainitski wrote:
Hello, Sid

Send me the tracking number I will try too.

Don't know anything about DPD.

David
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
Sid Boyce
 

A screenshot of their site.
The updates on 10th. August was caused by me requesting it be delivered on Monday.
73 ... Sid.

On 14/08/18 18:15, David Fainitski wrote:
Hello, Sid

Send me the tracking number I will try too.

Don't know anything about DPD.

David
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
David Fainitski
 

Hello, Sid

I see with my tracking system that 

As requested, your parcel will now be delivered on Mon 13 August 2018

I think there are two ways - 
1) The parcel was delivered with wrong address
2) This is mistake and your parcel will be delivered soon.

Any way you should connect to this company as soon as this possible.

David
Sid Boyce
 

Hi David,
I made the request and that's what is recorded.

It's possibly still in Customs.

There was one occasion when an item from Canada was stuck in Customs for 3 months.
When finally it appeared for collection the date received by Customs was stamped on it.

On another occasion an ODROID-X from Korea was mistaken for medical instruments worth £2000.00 and tax and delivery were based on that figure.
I was able to reclaim the tax but not the excess delivery charge.
73 ... Sid.

On 16/08/18 00:10, David Fainitski wrote:
Hello, Sid

I see with my tracking system that

As requested, your parcel will now be delivered on Mon 13 August 2018

I think there are two ways -
1) The parcel was delivered with wrong address
2) This is mistake and your parcel will be delivered soon.

Any way you should connect to this company as soon as this possible.

David
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
David Fainitski
 

Hi, Sid

When I leaved in Germany I spent a lot of time for a conversation with a Custom Service, I know what is this. I often argued with them not to pay money
In this case the Ody board can be like reexport so you don't need to pay again but for proof this need to spend a time.

Now in USA I don't  face this problem, thanks gods.

David
Steven Wilson
 

What a difference.. I sent three small bare PCBs to Sid from here via normal post- $4.50 - and they got there in something like 4 days!

Steve

On Wed, Aug 15, 2018 at 6:59 PM, David Fainitski <rolin791@...> wrote:
Hi, Sid

When I leaved in Germany I spent a lot of time for a conversation with a Custom Service, I know what is this. I often argued with them not to pay money
In this case the Ody board can be like reexport so you don't need to pay again but for proof this need to spend a time.

Now in USA I don't  face this problem, thanks gods.

David


Sid Boyce
 

In the 21st. century it's almost impossible to speak to a person and if you do, there is no guarantee your query will be dealt with satisfactorily.
73 ... Sid.

On 16/08/18 02:59, David Fainitski wrote:
Hi, Sid

When I leaved in Germany I spent a lot of time for a conversation with a Custom Service, I know what is this. I often argued with them not to pay money
In this case the Ody board can be like reexport so you don't need to pay again but for proof this need to spend a time.

Now in USA I don't  face this problem, thanks gods.

David
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
Sid Boyce
 

Hi Steve,
Normally no problems with anything shipped from the West Coast or the South -- From the North East can be a trial.
73 ... Sid.

On 16/08/18 12:21, Steven Wilson wrote:
What a difference.. I sent three small bare PCBs to Sid from here via normal post- $4.50 - and they got there in something like 4 days!

Steve

On Wed, Aug 15, 2018 at 6:59 PM, David Fainitski <rolin791@... <mailto:rolin791@...>> wrote:

Hi, Sid

When I leaved in Germany I spent a lot of time for a conversation
with a Custom Service, I know what is this. I often argued with
them not to pay money
In this case the Ody board can be like reexport so you don't need
to pay again but for proof this need to spend a time.

Now in USA I don't  face this problem, thanks gods.

David

--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
Sid Boyce
 

I went to DPD's huge depot today and got to speak to a person via an internal phone and was told it hasn't yet been received from Customs.

73 ... Sid.

On 16/08/18 20:36, Sid Boyce wrote:
In the 21st. century it's almost impossible to speak to a person and if you do, there is no guarantee your query will be dealt with satisfactorily.
73 ... Sid.

On 16/08/18 02:59, David Fainitski wrote:
Hi, Sid

When I leaved in Germany I spent a lot of time for a conversation with a Custom Service, I know what is this. I often argued with them not to pay money
In this case the Ody board can be like reexport so you don't need to pay again but for proof this need to spend a time.

Now in USA I don't  face this problem, thanks gods.

David
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
Sid Boyce
 

Hi Steve,
It's UK Customs and coincidentally I just read an email sent from shipito.com this afternoon saying it is Customs awaiting clearance.
Looks like they did some detective work of their own to find that out.
73 ... Sid.

On 20/08/18 14:46, Steven Wilson wrote:
The plot thickens... Is this UK customs?

On Mon, Aug 20, 2018, 6:28 AM Sid Boyce <boyce.sid@... <mailto:boyce.sid@...>> wrote:

I went to DPD's huge depot today and got to speak to a person via an
internal phone and was told it hasn't yet been received from Customs.

73 ... Sid.



On 16/08/18 20:36, Sid Boyce wrote:
> In the 21st. century it's almost impossible to speak to a person
and
> if you do, there is no guarantee your query will be dealt with
> satisfactorily.
> 73 ... Sid.
>
> On 16/08/18 02:59, David Fainitski wrote:
>> Hi, Sid
>>
>> When I leaved in Germany I spent a lot of time for a conversation
>> with a Custom Service, I know what is this. I often argued with
them
>> not to pay money
>> In this case the Ody board can be like reexport so you don't
need to
>> pay again but for proof this need to spend a time.
>>
>> Now in USA I don't  face this problem, thanks gods.
>>
>> David
>>
>
>

--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks


--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
Sid Boyce
 

ODY-2 delivered a couple of minutes ago.
73 ... Sid.

On 20/08/18 23:10, Sid Boyce wrote:
Hi Steve,
It's UK Customs and coincidentally I just read an email sent from shipito.com this afternoon saying it is Customs awaiting clearance.
Looks like they did some detective work of their own to find that out.
73 ... Sid.

On 20/08/18 14:46, Steven Wilson wrote:
The plot thickens... Is this UK customs?

On Mon, Aug 20, 2018, 6:28 AM Sid Boyce <boyce.sid@... <mailto:boyce.sid@...>> wrote:

    I went to DPD's huge depot today and got to speak to a person via an
    internal phone and was told it hasn't yet been received from Customs.

    73 ... Sid.



    On 16/08/18 20:36, Sid Boyce wrote:
    > In the 21st. century it's almost impossible to speak to a person
    and
    > if you do, there is no guarantee your query will be dealt with
    > satisfactorily.
    > 73 ... Sid.
    >
    > On 16/08/18 02:59, David Fainitski wrote:
    >> Hi, Sid
    >>
    >> When I leaved in Germany I spent a lot of time for a conversation
    >> with a Custom Service, I know what is this. I often argued with
    them
    >> not to pay money
    >> In this case the Ody board can be like reexport so you don't
    need to
    >> pay again but for proof this need to spend a time.
    >>
    >> Now in USA I don't  face this problem, thanks gods.
    >>
    >> David
    >>
    >
    >

    --     Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
    Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
    Senior Staff Specialist, Cricket Coach
    Microsoft Windows Free Zone - Linux used for all Computing Tasks


--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
David Fainitski
 

Hooray!!!
Sid Boyce
 

Thanks David,
On the shipito.com review I gave them a full report on the DPD problem.
DPD is and always has been no problem in the years I have had deliveries from them.

Only problem is their website and getting in contact with them by phone or via their online email application.
The email details all get filled in then goes nowhere when SUBMIT is clicked.
73 ... Sid.

On 23/08/18 02:05, David Fainitski wrote:
Hooray!!!
--
Sid Boyce ... Hamradio License G3VBV, Licensed Private Pilot
Emeritus IBM/Amdahl Mainframes and Sun/Fujitsu Servers Tech Support
Senior Staff Specialist, Cricket Coach
Microsoft Windows Free Zone - Linux used for all Computing Tasks
1 - 15 of 15