Topics

Error logs


Sam Byrne
 

Hi All,


I get the below error log when I try to view messages in my inbox while using Outlook. As it is a work laptop I have no choice for my mail client. It only seems to occur sometimes though.

I'd like some advice please on how to make sense of the log, as I understand there are other more appropriate places for raising bugs.

Thanks.


ERROR - RPC process 3016 (nvda_slave.exe) (11:59:37.946) - Dummy-2 (14396):
__main__.main:
slave error
Traceback (most recent call last):
  File "nvda_slave.pyw", line 99, in main
  File "comHelper.pyc", line 22, in _lresultFromGetActiveObject
  File "comtypes\client\__init__.pyc", line 180, in GetActiveObject
  File "comtypes\__init__.pyc", line 1245, in GetActiveObject
  File "_ctypes/callproc.c", line 935, in GetResult
OSError: [WinError -2147221021] Operation unavailable


Nathaniel Schmidt
 

Hi Sam,

Not exactly sure what is going on here but maybe there is a com object that nvda_slave is looking for and cannot find.  At face value it doesn’t necessarily seem like it could be a GUI interaction issue but could be wrong about that.  maybe a com object has not been registered properly?

Nathaniel

========================================

Nathaniel Schmidt

Undergraduate student

Bachelor of Computer Science (S306)

School of Information Technology

Faculty of Science, Engineering and Built Environment

Deakin University, Cloud campus

https://sync.deakin.edu.au/profiles/student/njschmidt/

 

Std. ID: 220493627

E: njschmidt@...

M: 0439591709

GitHub: https://github.com/njsch/

Skype: nathaniel_schmidt1994


On 4 Sep 2020, at 10:55 pm, Sam Byrne <sam.byrne.90@...> wrote:

Hi All,


I get the below error log when I try to view messages in my inbox while using Outlook. As it is a work laptop I have no choice for my mail client. It only seems to occur sometimes though.

I'd like some advice please on how to make sense of the log, as I understand there are other more appropriate places for raising bugs.

Thanks.


ERROR - RPC process 3016 (nvda_slave.exe) (11:59:37.946) - Dummy-2 (14396):
__main__.main:
slave error
Traceback (most recent call last):
  File "nvda_slave.pyw", line 99, in main
  File "comHelper.pyc", line 22, in _lresultFromGetActiveObject
  File "comtypes\client\__init__.pyc", line 180, in GetActiveObject
  File "comtypes\__init__.pyc", line 1245, in GetActiveObject
  File "_ctypes/callproc.c", line 935, in GetResult
OSError: [WinError -2147221021] Operation unavailable