Topics

Rollerteam Pegaso

Gill Chester
 

Hi folks,
I've been following the list for some time, but don't think I've ever posted before! I was wondering if I could pick your collective brains! We saw a 6 mtre Rollerteam Pegaso yesterday at the NEC (Motorhome show) and are sorely tempted. Do any of you have experience of the Rollerteam marque? is it OK? Also have any of you dealt with Alan Kerr in Paignton? It's always useful to have as much information as possible! Thanks very much

Gill

Carol Weaver
 

Personally I would give Alan Kerr a miss but sadly there aren’t many dealers in the UK I would use. In South West best I would use is South West Motorhomes in Ilminster it West Country Motorhomes near Axbridge I think. 

As to Rollerteam I have no experience of them but probably better than a UK manufacturer 

Carol

On Wed, 16 Oct 2019 at 17:57, Gill Chester via Groups.Io <gill.chester=ntlworld.com@groups.io> wrote:
Hi folks,
I've been following the list for some time, but don't think I've ever posted before! I was wondering if I could pick your collective brains! We saw a 6 mtre Rollerteam Pegaso yesterday at the NEC (Motorhome show) and are sorely tempted. Do any of you have experience of the Rollerteam marque? is it OK? Also have any of you dealt with Alan Kerr in Paignton? It's always useful to have as much information as possible! Thanks very much

Gill

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Carol WeaverAires photos here|. www.carolweaver.co.uk/Travel
Plusnet -cardun if you sign up recommend me please

I'm Bazbro
 

Living in Paignton I know a lot about Alan Kerr.
If there's a motorhome dealer nearer to you, use them...
Barry


On Wed, 16 Oct 2019, 5:57 pm Gill Chester via Groups.Io, <gill.chester=ntlworld.com@groups.io> wrote:
Hi folks,
I've been following the list for some time, but don't think I've ever posted before! I was wondering if I could pick your collective brains! We saw a 6 mtre Rollerteam Pegaso yesterday at the NEC (Motorhome show) and are sorely tempted. Do any of you have experience of the Rollerteam marque? is it OK? Also have any of you dealt with Alan Kerr in Paignton? It's always useful to have as much information as possible! Thanks very much

Gill

Carol Weaver
 

Agree!!  

On Wed, 16 Oct 2019 at 18:34, I'm Bazbro via Groups.Io <barry.c.brown=googlemail.com@groups.io> wrote:
Living in Paignton I know a lot about Alan Kerr.
If there's a motorhome dealer nearer to you, use them...
Barry


On Wed, 16 Oct 2019, 5:57 pm Gill Chester via Groups.Io, <gill.chester=ntlworld.com@groups.io> wrote:
Hi folks,
I've been following the list for some time, but don't think I've ever posted before! I was wondering if I could pick your collective brains! We saw a 6 mtre Rollerteam Pegaso yesterday at the NEC (Motorhome show) and are sorely tempted. Do any of you have experience of the Rollerteam marque? is it OK? Also have any of you dealt with Alan Kerr in Paignton? It's always useful to have as much information as possible! Thanks very much

Gill

--
--
Carol WeaverAires photos here|. www.carolweaver.co.uk/Travel
Plusnet -cardun if you sign up recommend me please

Ernest Bull
 

On 16 Oct 2019, at 17:57, Gill Chester via Groups.Io <gill.chester@...> wrote:

We saw a 6 mtre Rollerteam Pegaso yesterday at the NEC (Motorhome show) and are sorely tempted.

I would agree with Carol in respect of most UK dealers. Everything, steering wheels, brake pedals and so on seem to come as extras while the real extras are too damned expensive. I bought my Hymer Tramp from a dealer I found on the German Wøhnmobile website mobile.de. Brand new, LHD and £15,000 off.

I would also recommend that you maybe ask folks on https://forums.motorhomefacts.com 
_______

ErnB

Carol Weaver
 

Sadly facts is now useless since Dave sold it

www.motorhomefun.com is better these days. 

Like Ernie we bought our second  Hymer at 9months old in 2002 and a new Rapido ordered at Düsseldorf show in 2007. Then a Dethleffs from Paris show in 2016. 

All European as better made. Do search on the mobile.de website
Carol

On Wed, 16 Oct 2019 at 19:58, Ernest Bull <ernb32@...> wrote:
On 16 Oct 2019, at 17:57, Gill Chester via Groups.Io <gill.chester@...> wrote:

We saw a 6 mtre Rollerteam Pegaso yesterday at the NEC (Motorhome show) and are sorely tempted.

I would agree with Carol in respect of most UK dealers. Everything, steering wheels, brake pedals and so on seem to come as extras while the real extras are too damned expensive. I bought my Hymer Tramp from a dealer I found on the German Wøhnmobile website mobile.de. Brand new, LHD and £15,000 off.

I would also recommend that you maybe ask folks on https://forums.motorhomefacts.com 
_______

ErnB

--
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Carol WeaverAires photos here|. www.carolweaver.co.uk/Travel
Plusnet -cardun if you sign up recommend me please

Alan Morris
 

On Wed, 16 Oct 2019 at 19:04, Carol Weaver <corconx@...> wrote:

www.motorhomefun.com is better these days.
Just clicked your link Carol. Appears to be a dead website, dated
2017 and nothing there.

Alan.

Gill Chester
 

Thanks for all your comments. I have to say that all British dealers seem to have their failings! We haven't found an excellent one yet.

Carol Weaver
 


It’s .co.uk!!!!

Sorry


On Wed, 16 Oct 2019 at 22:08, Alan Morris <alan.g4ens@...> wrote:
On Wed, 16 Oct 2019 at 19:04, Carol Weaver <corconx@...> wrote:

> www.motorhomefun.com is better these days.

Just clicked your link Carol.  Appears to be a dead website, dated
2017 and nothing there.

Alan.



--
--
Carol WeaverAires photos here|. www.carolweaver.co.uk/Travel
Plusnet -cardun if you sign up recommend me please

Nick
 

I've not owned a Rollerteam but in years gone by we had a good look at some of the models and were impressed by what they offered and the build quality seemed fairly good. 
 As an aside www.motorhomeowners.org is a friendly and helpful forum that doesn't take itself too seriously.

Nick.

Derek Sims
 

Hello Gill
I would echo the comments with regard to Alan Kerr Motorhomes which, until recent years, was a car dealership. We’ve found their sales staff to be helpful, but pushy and when we used them for some free recall work on our last ‘van their service reception staff were rude and offhand, although we had no complaints about the workmanship.

No-one’s commented on Roller Team, but they are part of the huge Trigano Group (Italian I think), and tend to be toward the budget end of the range. You would probably get a lot for your money but you would need to look at the quality of manufacture and fittings, particularly if you view it as a long-term purchase. The quality is unlikely to match that of the leading European makes like Hymer, Dethleffs, Carthago, Rapido or Pilote.

You also need to look at the quality of dealer support you would receive and who is the main importer as they might be the principal source of parts. I believe that Roller Team used to be imported by Don Amott Motorhomes but I don’t know if they’re still in business. Certainly the dealer is almost as important as the make. We bought a Hymercar from Lowdhams Huddersfield dealership and it was an absolutely awful experience (We had been warned, so we were on our guard, but they happened to have the model we thought we wanted in stock). We had decided to have all the extras we wanted fitted by them so they couldn’t walk away from any warranty claim arising from an extra fitted by us or another dealer, but they damaged the ‘van with almost every item they fitted and when we went up for the one hour they allocated for handover we were there a week while they corrected all the errors we found. Even after that we found some faults that had to be fixed by our local motorhome repairer and charged back to Lowdhams, because we refused to do the 600 mile round trip from North Devon.

The worst thing they did was to nearly kill us by fitting a free-venting additional leisure battery under the driver’s seat. This would have pumped hydrogen into the living space as we drove along, so our first lighting of the hob when we stopped could blown us to kingdom come. This only came out at the first “handover” when I asked to see proof that the extra battery fitted was the same make, type and capacity as the Varta one fitted. It turned out their “technician” just went to their stores and pulled out a battery of the same capacity, one of their re-badged starter batteries for which they were going to charge us £200! In the end they agreed to remove even the wrong make battery that they’d finally fitted, and we bought our own. At the end of the week their directors even tried to cancel the sale, but their over-enthusiastic salesman had already transferred our motorhome to them, so they had to let it go through.

When it came to warranty work they were just as bad, the policy being to try to dodge responsibility or cannibalise from stock ‘vans (not always new), shrugging off anything to do with the base vehicle as not their responsibility (which it clearly is under the Sale of Goods Act).

In the end, as we were visiting Germany, we took the ‘van to the Hymer Service Centre at Bad Waldsee, where they fixed six items without a quibble. Whilst there we noticed other British registered ‘vans awaiting service, so perhaps they were Lowdhams’ customers too.

As it happened, we changed the Hymercar Ayers Rock after 18 months because of it’s poor insulation, (We had had our previous A Class motorhome 13 happy years from new and downsized because my Glaucoma resulted in me losing my licence for over 3.5 tons and we wanted something to fit our apartment parking space). To our surprise, having looked at all the alternatives, we bought ..... another Hymer, but this is a Hymervan 314, which is a proper low profile motorhome with the appropriate level of insulation. At 5.45 m it’s only 50mm longer and wider than the Hymercar, but feels totally different, yet still just fits our parking space.

Of course, we didn’t go back to Lowdhams, but bought from Travelworld’s new Erwin Hymer Centre in Stafford this April and, so far, the experience couldn’t have been more different. Yes, there have been teething problems, but their responsiveness in fixing them has been in a different League from Lowdhams. They’ve even reached an agreement with our local Motorhome repairer near Ilfracombe for warranty work to be done there and charged to Travelworld, so if we have a problem it’s only a ten minute drive to get it fixed.

It’s early days, but so far I would unreservedly recommend Travelworld. They’re not cheap and only sell products from the Hymer Group, but in the end it’s value for money and peace of mind that count for us.

I did see a review of the Pegaso in one of the club magazines and it looked very interesting, but at 6m would have been too long for us. I would also watch the payload if it’s only 3.5 tons. A couple who used to be on this list, Mike & Sandra Shepherd had a Rapido A Class that was only 6m, but they found it a bit small and changed for a longer one with a fixed bed in addition to the drop down one. The only problem with just the drop down bed is that once it’s down you generally lose the lounge, so you have to both go to bed at the same time. If that suits you, then fine.

Sorry for the ramble, hope that helps.

Derek

Sent using the GMX mail app

On 16/10/2019 at 18:57, Gill Chester via Groups.Io wrote:

Hi folks,
I've been following the list for some time, but don't think I've ever posted before! I was wondering if I could pick your collective brains! We saw a 6 mtre Rollerteam Pegaso yesterday at the NEC (Motorhome show) and are sorely tempted. Do any of you have experience of the Rollerteam marque? is it OK? Also have any of you dealt with Alan Kerr in Paignton? It's always useful to have as much information as possible! Thanks very much

Gill

timsinc Sinclair
 

On 18/10/2019, Derek Sims <derek.sims@...> wrote:

Sorry for the ramble....
Don't be. I found it interesting, even though I'm not (well yet)
looking to buy a new van.


It’s early days, but so far I would unreservedly recommend Travelworld.
They’re not cheap and only sell products from the Hymer Group, but in the
end it’s value for money and peace of mind that count for us.
Reflects my experience, though not with Travelworld. Bought my T5
Westfalia campervan from Lowdhams because at the time (5 years ago)
they were the only stockist of the new Club Joker. And it was a demo
model with many extras to impress would-be buyers.

For the first year or so I made the long treks to Nottingham (from the
Reading area) for its annual check to keep with warranty terms and
sort out other niggles - which is done by being driven off to some
anonymous service place while you deal with one of an admin team of
folk at desks with computers - but no particular knowledge of your
model - at the showroom

Fed up with that, I found a small campervan dealer much nearer down
Brighton way, now a Westfalia 'agent'/dealer. You actually talk to the
boss/owner - got to know him well after various jobs involving
maintenance (that all homes require!) have been undertaken. Not only
the boss, but his Mr Fix-it guy is on hand to chat with/get advice and
see him at work - with the usual H&S advice not to be in the workshop
space. All very relaxed though.

But he's not cheap - nearing £60 work-time hour. And the price of new
ones - he specialises in the smaller, European van conversions,
including Hymer - look to me horrendous. But as you say, Derek, in the
end value for money is as much about service as qualty of the product.
And I blame the likes of Remis and Dometic for some of my problems.

TimS

PS, details for any others thinking of downsizing: VWCampersales, Unit
K, Sheddingdean Business Centre, Marchants Way, Burgess Hill, West
Sussex, RH15 8QY. Tel: 00441444243888.

Alan Morris
 

On Fri, 18 Oct 2019 at 09:03, timsinc Sinclair <timsinc@...> wrote:

> For the first year or so I made the long treks to Nottingham (from the
> Reading area) for its annual check to keep with warranty terms and
> sort out other niggles - which is done by being driven off to some
> anonymous service place while you deal with one of an admin team of
> folk at desks with computers - but no particular knowledge of your
> model - at the showroom

The folk at that "anonymous service place" [see red dots] are like the folk at desks (including the service manager).  They know very little about what they work on.

image.png

image.png


> PS, details for any others thinking of downsizing: VWCampersales, Unit
> K, Sheddingdean Business Centre, Marchants Way, Burgess Hill, West
> Sussex, RH15 8QY. Tel: 00441444243888.

I've had a quick look on their website and they look promising.

Alan

Alan Morris
 

On Fri, 18 Oct 2019 at 01:07, Derek Sims <derek.sims@...> wrote:

You also need to look at the quality of dealer support .... Certainly the dealer is almost as important as the make. We bought a Hymercar from Lowdhams Huddersfield dealership and it was an absolutely awful experience
Derek everything your wrote about that dealer I fully support have
experienced the same.