Topics

Monday email delivery delays


Les Schaffer
 

We were notified this afternoon that there were issues delivering groups.io email today. the system should start clearing "now" (meaning you probably wont get this message until earlier email clears).

groups.io has been a pleasure to work with so far. here is there second email on the issue, below.

Les

----------------

Hi All,

As you've hopefully noticed, email has started to flow again. We have quite a backlog to work through, however, so it will take some time before we're caught up. I believe I've stabilized things. No email was lost, and the problem didn't affect any other part of the service.

I will post at least one more time in this topic when we're fully caught up with the backlog. And, probably tomorrow, I will post a #postmortem detailing what happened and what changes I'll be making.


Stephen Gosch
 

Hello,

I have wanted to reply to some messages but am stymied when it comes to clipping all extraneous text. I am unable to delete text. Is there another way?

Thanks.

On Mon, Sep 21, 2020 at 4:18 PM Les Schaffer <les.schaffer@...> wrote:
We were notified this afternoon that there were issues delivering
groups.io email today. the system should start clearing "now" (meaning
you probably wont get this message until earlier email clears).

groups.io has been a pleasure to work with so far. here is there second
email on the issue, below.

Les

----------------

Hi All,

As you've hopefully noticed, email has started to flow again. We have
quite a backlog to work through, however, so it will take some time
before we're caught up. I believe I've stabilized things. No email was
lost, and the problem didn't affect any other part of the service.

I will post at least one more time in this topic when we're fully caught
up with the backlog. And, probably tomorrow, I will post a #postmortem
detailing what happened and what changes I'll be making.







Les Schaffer
 

What are you using for reading and replying? an email program like Outlook or Thunderbird, or Google's web interface, or the groups.io web interface?

on google web interface or Thunderbird it is possible to delete the quoted text. in the former case you have to click the three dots that say (when your mouse is hovered over) "Show trimmed content". then you can clip as needed. Thunderbird (and Outlook???) display the quoted text by default.

the groups.io web interface does not appear to allow trimming of quoted text. i can check on the moderator's forum to see if there are workarounds/fixes for this.

Les

On 9/21/20 6:07 PM, Stephen Gosch wrote:
Hello,

I have wanted to reply to some messages but am stymied when it comes to clipping all extraneous text. I am unable to delete text. Is there another way?

Thanks.


Les Schaffer
 

from the excellent groups.io manuals i've learned how quoted text can be handled in the groups.io web interface. see the following Tips here
- Quoting part of a message (Reply only)
-  Quote Whole Post (Reply only)
- Trim Quote Whole Post (Reply only)

here are two screenshots i took of the process.