Topics

something broke with JAWS 1907

JOHN RIEHL
 

Now when I’m in my inbox and going down my list of messages, and delete one, JAWS will say zero items instead of automatically moving to the next one as is expected behavior.

Please fix this, guys!!

I haven’t changed any settings.

  John

Dennis L
 

John first more information is needed.  What email program?  What version number?      You can find the program and version number by doing an insert control v.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of JOHN RIEHL via Groups.Io
Sent: Tuesday, August 6, 2019 9:49 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] something broke with JAWS 1907

 

Now when I’m in my inbox and going down my list of messages, and delete one, JAWS will say zero items instead of automatically moving to the next one as is expected behavior.

Please fix this, guys!!

I haven’t changed any settings.

  John

JOHN RIEHL
 

I amusing Outlook, windows-10 and JAWS version 1907 – the version that came out today.

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Dennis L
Sent: Tuesday, August 6, 2019 10:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

 

John first more information is needed.  What email program?  What version number?      You can find the program and version number by doing an insert control v.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of JOHN RIEHL via Groups.Io
Sent: Tuesday, August 6, 2019 9:49 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] something broke with JAWS 1907

 

Now when I’m in my inbox and going down my list of messages, and delete one, JAWS will say zero items instead of automatically moving to the next one as is expected behavior.

Please fix this, guys!!

I haven’t changed any settings.

  John

george b
 

Running the latest jaws update of yesterday, and outlook’s latest version I do not have this issue running win. 10, pro latest update.

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of JOHN RIEHL via Groups.Io
Sent: August 6, 2019 23:32
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

 

I amusing Outlook, windows-10 and JAWS version 1907 – the version that came out today.

 

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Dennis L
Sent: Tuesday, August 6, 2019 10:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

 

John first more information is needed.  What email program?  What version number?      You can find the program and version number by doing an insert control v.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of JOHN RIEHL via Groups.Io
Sent: Tuesday, August 6, 2019 9:49 PM
To: jaws-users-list@groups.io
Subject: [jaws-users] something broke with JAWS 1907

 

Now when I’m in my inbox and going down my list of messages, and delete one, JAWS will say zero items instead of automatically moving to the next one as is expected behavior.

Please fix this, guys!!

I haven’t changed any settings.

  John

Jim Fettgather
 

Using the latest Windows 10 1903 update, Jaws 2019 Update, and Outlook
365, pressing the down arrow key will often read nothing at all. It
is possible to use both up and down arrow keys and Jaws will
eventually read the list, but this inconsistent use of the down arrow
keys to read through the list of messages did not happen before the
August update, at least on this computer.
Thanks.

On 8/7/19, george b <gbmagoo@...> wrote:
Running the latest jaws update of yesterday, and outlook's latest version I
do not have this issue running win. 10, pro latest update.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
JOHN RIEHL via Groups.Io
Sent: August 6, 2019 23:32
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

I amusing Outlook, windows-10 and JAWS version 1907 - the version that came
out today.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Dennis L
Sent: Tuesday, August 6, 2019 10:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

John first more information is needed. What email program? What version
number? You can find the program and version number by doing an insert
control v.
From: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
<jaws-users-list@groups.io <mailto:jaws-users-list@groups.io> > On Behalf
Of
JOHN RIEHL via Groups.Io
Sent: Tuesday, August 6, 2019 9:49 PM
To: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
Subject: [jaws-users] something broke with JAWS 1907

Now when I'm in my inbox and going down my list of messages, and delete
one,
JAWS will say zero items instead of automatically moving to the next one as
is expected behavior.
Please fix this, guys!!
I haven't changed any settings.
John




Glenn / Lenny
 

Jim,
Just for the record, did you download an install file, or did you do the update from within Jaws?
Glenn

--------------------------------------------------
From: "Jim Fettgather" <jimfettgather@...>
Sent: Wednesday, August 07, 2019 12:24 PM
To: <jaws-users-list@groups.io>
Subject: Re: [jaws-users] something broke with JAWS 1907

Using the latest Windows 10 1903 update, Jaws 2019 Update, and Outlook
365, pressing the down arrow key will often read nothing at all. It
is possible to use both up and down arrow keys and Jaws will
eventually read the list, but this inconsistent use of the down arrow
keys to read through the list of messages did not happen before the
August update, at least on this computer.
Thanks.

On 8/7/19, george b <gbmagoo@...> wrote:
Running the latest jaws update of yesterday, and outlook's latest version I
do not have this issue running win. 10, pro latest update.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
JOHN RIEHL via Groups.Io
Sent: August 6, 2019 23:32
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

I amusing Outlook, windows-10 and JAWS version 1907 - the version that came
out today.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Dennis L
Sent: Tuesday, August 6, 2019 10:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

John first more information is needed. What email program? What version
number? You can find the program and version number by doing an insert
control v.
From: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
<jaws-users-list@groups.io <mailto:jaws-users-list@groups.io> > On Behalf
Of
JOHN RIEHL via Groups.Io
Sent: Tuesday, August 6, 2019 9:49 PM
To: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
Subject: [jaws-users] something broke with JAWS 1907

Now when I'm in my inbox and going down my list of messages, and delete
one,
JAWS will say zero items instead of automatically moving to the next one as
is expected behavior.
Please fix this, guys!!
I haven't changed any settings.
John




Jim Fettgather
 

I did the update through the Check for Updates process, I did not do a
fresh install of Jaws.

On 8/7/19, Glenn / Lenny <glennervin@...> wrote:
Jim,
Just for the record, did you download an install file, or did you do the
update from within Jaws?
Glenn

--------------------------------------------------
From: "Jim Fettgather" <jimfettgather@...>
Sent: Wednesday, August 07, 2019 12:24 PM
To: <jaws-users-list@groups.io>
Subject: Re: [jaws-users] something broke with JAWS 1907

Using the latest Windows 10 1903 update, Jaws 2019 Update, and Outlook
365, pressing the down arrow key will often read nothing at all. It
is possible to use both up and down arrow keys and Jaws will
eventually read the list, but this inconsistent use of the down arrow
keys to read through the list of messages did not happen before the
August update, at least on this computer.
Thanks.

On 8/7/19, george b <gbmagoo@...> wrote:
Running the latest jaws update of yesterday, and outlook's latest version

I
do not have this issue running win. 10, pro latest update.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
JOHN RIEHL via Groups.Io
Sent: August 6, 2019 23:32
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

I amusing Outlook, windows-10 and JAWS version 1907 - the version that
came
out today.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Dennis L
Sent: Tuesday, August 6, 2019 10:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

John first more information is needed. What email program? What
version
number? You can find the program and version number by doing an
insert
control v.
From: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
<jaws-users-list@groups.io <mailto:jaws-users-list@groups.io> > On
Behalf
Of
JOHN RIEHL via Groups.Io
Sent: Tuesday, August 6, 2019 9:49 PM
To: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
Subject: [jaws-users] something broke with JAWS 1907

Now when I'm in my inbox and going down my list of messages, and delete
one,
JAWS will say zero items instead of automatically moving to the next one

as
is expected behavior.
Please fix this, guys!!
I haven't changed any settings.
John







Glenn / Lenny
 

Jim,
Downloading the update is not a install of Jaws, it is just the downloaded update, which may do a better job of installing an update as compared to doing it through the running copy of Jaws.
Glenn

--------------------------------------------------
From: "Jim Fettgather" <jimfettgather@...>
Sent: Wednesday, August 07, 2019 1:54 PM
To: <jaws-users-list@groups.io>
Subject: Re: [jaws-users] something broke with JAWS 1907

I did the update through the Check for Updates process, I did not do a
fresh install of Jaws.

On 8/7/19, Glenn / Lenny <glennervin@...> wrote:
Jim,
Just for the record, did you download an install file, or did you do the
update from within Jaws?
Glenn

--------------------------------------------------
From: "Jim Fettgather" <jimfettgather@...>
Sent: Wednesday, August 07, 2019 12:24 PM
To: <jaws-users-list@groups.io>
Subject: Re: [jaws-users] something broke with JAWS 1907

Using the latest Windows 10 1903 update, Jaws 2019 Update, and Outlook
365, pressing the down arrow key will often read nothing at all. It
is possible to use both up and down arrow keys and Jaws will
eventually read the list, but this inconsistent use of the down arrow
keys to read through the list of messages did not happen before the
August update, at least on this computer.
Thanks.

On 8/7/19, george b <gbmagoo@...> wrote:
Running the latest jaws update of yesterday, and outlook's latest version

I
do not have this issue running win. 10, pro latest update.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
JOHN RIEHL via Groups.Io
Sent: August 6, 2019 23:32
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

I amusing Outlook, windows-10 and JAWS version 1907 - the version that
came
out today.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of
Dennis L
Sent: Tuesday, August 6, 2019 10:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

John first more information is needed. What email program? What
version
number? You can find the program and version number by doing an
insert
control v.
From: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
<jaws-users-list@groups.io <mailto:jaws-users-list@groups.io> > On
Behalf
Of
JOHN RIEHL via Groups.Io
Sent: Tuesday, August 6, 2019 9:49 PM
To: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
Subject: [jaws-users] something broke with JAWS 1907

Now when I'm in my inbox and going down my list of messages, and delete
one,
JAWS will say zero items instead of automatically moving to the next one

as
is expected behavior.
Please fix this, guys!!
I haven't changed any settings.
John







JOHN RIEHL
 

Jim I shaving the exact same issue as I am; I'm using Office 2019, not 365. I also did the update through JAWS. Franily, it shouldn't make a difference.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Jim Fettgather
Sent: Wednesday, August 7, 2019 2:55 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

I did the update through the Check for Updates process, I did not do a fresh install of Jaws.

On 8/7/19, Glenn / Lenny <glennervin@...> wrote:
Jim,
Just for the record, did you download an install file, or did you do
the update from within Jaws?
Glenn

--------------------------------------------------
From: "Jim Fettgather" <jimfettgather@...>
Sent: Wednesday, August 07, 2019 12:24 PM
To: <jaws-users-list@groups.io>
Subject: Re: [jaws-users] something broke with JAWS 1907

Using the latest Windows 10 1903 update, Jaws 2019 Update, and
Outlook 365, pressing the down arrow key will often read nothing at
all. It is possible to use both up and down arrow keys and Jaws will
eventually read the list, but this inconsistent use of the down arrow
keys to read through the list of messages did not happen before the
August update, at least on this computer.
Thanks.

On 8/7/19, george b <gbmagoo@...> wrote:
Running the latest jaws update of yesterday, and outlook's latest
version

I
do not have this issue running win. 10, pro latest update.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On
Behalf Of JOHN RIEHL via Groups.Io
Sent: August 6, 2019 23:32
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

I amusing Outlook, windows-10 and JAWS version 1907 - the version
that came out today.

From: jaws-users-list@groups.io <jaws-users-list@groups.io> On
Behalf Of Dennis L
Sent: Tuesday, August 6, 2019 10:19 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

John first more information is needed. What email program? What
version
number? You can find the program and version number by doing an
insert
control v.
From: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
<jaws-users-list@groups.io <mailto:jaws-users-list@groups.io> > On
Behalf Of JOHN RIEHL via Groups.Io
Sent: Tuesday, August 6, 2019 9:49 PM
To: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
Subject: [jaws-users] something broke with JAWS 1907

Now when I'm in my inbox and going down my list of messages, and
delete one, JAWS will say zero items instead of automatically moving
to the next one

as
is expected behavior.
Please fix this, guys!!
I haven't changed any settings.
John







Mike B <mb69mach1@...>
 


Hi John,
 
It shouldn't make a difference, but sadly enough it does, and has on way too many occasions.  I've been told as well as many others have been told by FS tech support that it's better to install or update via the downloaded .EXE installer.

Take care.  Mike.  Sent from my iBarstool.  Go dodgers!
I believe that everything happens for a reason. Usually, the reason is that somebody screwed up.

----- Original Message -----
Sent: Wednesday, August 07, 2019 2:10 PM
Subject: Re: [jaws-users] something broke with JAWS 1907

Jim I shaving the exact same issue as I am; I'm using Office 2019, not 365. I also did the update through JAWS. Franily, it shouldn't make a difference.

-----Original Message-----
From: jaws-users-list@groups.io <jaws-users-list@groups.io> On Behalf Of Jim Fettgather
Sent: Wednesday, August 7, 2019 2:55 PM
To: jaws-users-list@groups.io
Subject: Re: [jaws-users] something broke with JAWS 1907

I did the update through the Check for Updates process, I did not do a fresh install of Jaws.

On 8/7/19, Glenn / Lenny <glennervin@...> wrote:
> Jim,
> Just for the record, did you download an install file, or did you do
> the update from within Jaws?
> Glenn
>
> --------------------------------------------------
> From: "Jim Fettgather" <jimfettgather@...>
> Sent: Wednesday, August 07, 2019 12:24 PM
> To: <jaws-users-list@groups.io>
> Subject: Re: [jaws-users] something broke with JAWS 1907
>
>> Using the latest Windows 10 1903 update, Jaws 2019 Update, and
>> Outlook 365, pressing the down arrow key will often read nothing at
>> all.  It is possible to use both up and down arrow keys and Jaws will
>> eventually read the list, but this inconsistent use of the down arrow
>> keys to read through the list of messages did not happen before the
>> August update, at least on this computer.
>> Thanks.
>>
>> On 8/7/19, george b <gbmagoo@...> wrote:
>>> Running the latest jaws update of yesterday, and outlook's latest
>>> version
>>>
>>> I
>>> do not have this issue running win. 10, pro latest update.
>>>
>>> From: jaws-users-list@groups.io <jaws-users-list@groups.io> On
>>> Behalf Of JOHN RIEHL via Groups.Io
>>> Sent: August 6, 2019 23:32
>>> To: jaws-users-list@groups.io
>>> Subject: Re: [jaws-users] something broke with JAWS 1907
>>>
>>> I amusing Outlook, windows-10 and JAWS version 1907 - the version
>>> that came out today.
>>>
>>> From: jaws-users-list@groups.io <jaws-users-list@groups.io> On
>>> Behalf Of Dennis L
>>> Sent: Tuesday, August 6, 2019 10:19 PM
>>> To: jaws-users-list@groups.io
>>> Subject: Re: [jaws-users] something broke with JAWS 1907
>>>
>>> John first more information is needed.  What email program?  What
>>> version
>>> number?      You can find the program and version number by doing an
>>> insert
>>> control v.
>>> From: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
>>> <jaws-users-list@groups.io <mailto:jaws-users-list@groups.io> > On
>>> Behalf Of JOHN RIEHL via Groups.Io
>>> Sent: Tuesday, August 6, 2019 9:49 PM
>>> To: jaws-users-list@groups.io <mailto:jaws-users-list@groups.io>
>>> Subject: [jaws-users] something broke with JAWS 1907
>>>
>>> Now when I'm in my inbox and going down my list of messages, and
>>> delete one, JAWS will say zero items instead of automatically moving
>>> to the next one
>>>
>>> as
>>> is expected behavior.
>>> Please fix this, guys!!
>>> I haven't changed any settings.
>>>   John
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>
>