Re-Sending.FW: [jaws-users] Web site shortcuts on desktop.

Judy Jones <sonshines59@...>

Hello, David and All,


I am reposting, since I just got a mail delivery failure, but not sure which message.


Thanks for your patience.



“Embrace the day with its mercies and blessings.”


From: Judy Jones [mailto:sonshines59@...]
Sent: Saturday, August 17, 2019 10:47 AM
To: ''
Subject: RE: [jaws-users] Web site shortcuts on desktop.


Hi, David,


The steps I tried are as follows:


When on the site for which I want to create the shortcut, I went into Chrome settings, More Tools, Create Shortcut.   I hit enter and hit enter again, so that the shortcut would appear on my desktop.


I’ve only been on Google Chrome, maybe about a year, but I started having issues with Chrome crashing, which was happening with more frequency, so I reset the settings.


It has been since I reset the settings that I have had this problem.


I also would like to ask you which checkbox is checked in your Startup settings, just to make sure I have things correct.


Since my original installation of Chrome, Jaws has updated, Chrome has updated, and Windows has updated, so I am wondering if any of these updates are affecting this ability to create proper shortcuts that don’t always default to Google Chrome.


In addition, I also found some information on a forum where this can be an issue, so I am not the only one facing this.


I have also created a case with Google, and haven’t heard back yet.


Thanks again.



“Embrace the day with its mercies and blessings.”



From: [] On Behalf Of david
Sent: Saturday, August 17, 2019 4:22 AM
Subject: Re: [jaws-users] Web site shortcuts on desktop.


Good morning;

perhaps you can give the steps you take to create a web desktop shortcut. I just created one in chrome, and had no problem using the shortcut to get to the web page.




       The impossible is the untried,  Never under estimate the power of a dream.


From: <> On Behalf Of Judy Jones
Sent: Friday, August 16, 2019 7:48 PM
Subject: [jaws-users] Web site shortcuts on desktop.


Hello, All,


I’ve recently updated to Jaws 19, although my issue may not have anything to do with that.


I also had problems with Google Chrome crashing, so I restored the settings, as had been suggested in a help forum.


Now, however, any of the shortcuts on my desktop to sites just take me to the main Google Chrome page.


I have tried deleting and creating new shortcuts, but no changes.  I also tried checking the checkbox on the shortcut creation dialogue that says to open in a window, still no changes.


I’ve tried the various On Startup checkboxes, still no changes.


Does anyone have ideas for me?  As it is now, I have to type in the total url and can no longer use shortcuts.



“Embrace the day with its mercies and blessings.”