Topics

Blocked shut downs issue

Richard Turner
 

If I have Jaws 2018, or Jaws 2019 load at login and after login, when I go
to shut down or restart, the operation is blocked and there is nothing I can
do other than power down.

I only had one version loading of course, but I tried with each separately.

If I use Narrator at login and after login, I can restart or shut down with
no issues what so ever.
Has anyone else experienced this, and if so, how was it resolved?
Thanks,


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is indistinguishable from magic." 
(Sent from the magical iPhone SE)
 

Mike B <mb69mach1@...>
 


Hi Richard,
 
Off the top of my head and not having experienced this behavior personally, this kind of smells like a permissions issue between Jaws & Windows 10.  I don't know how this would be changed, but I don't think it's a very hard fix if this is the case.
Take care.  Mike.  Sent from my iBarstool.  Go dodgers!
If at first you DO succeed, try not to look astonished!

----- Original Message -----
Sent: Friday, July 05, 2019 12:46 PM
Subject: [jaws-users] Blocked shut downs issue

If I have Jaws 2018, or Jaws 2019 load at login and after login, when I go
to shut down or restart, the operation is blocked and there is nothing I can
do other than power down.

I only had one version loading of course, but I tried with each separately.

If I use Narrator at login and after login, I can restart or shut down with
no issues what so ever.
Has anyone else experienced this, and if so, how was it resolved?
Thanks,


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is indistinguishable from magic." 
(Sent from the magical iPhone SE)
 

Richard Turner
 

Well Mike, that is one thing it smells like, ... grin.
O if it was an easy fix where permissions are concerned, but unlikely as Microsoft assures me I have full administrative rights on my machine.
Later,

Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is indistinguishable from magic." 
(Sent from the magical iPhone SE)
 

On Jul 5, 2019, at 12:56 PM, Mike B <mb69mach1@...> wrote:

Hi Richard,
 
Off the top of my head and not having experienced this behavior personally, this kind of smells like a permissions issue between Jaws & Windows 10.  I don't know how this would be changed, but I don't think it's a very hard fix if this is the case.
Take care.  Mike.  Sent from my iBarstool.  Go dodgers!
If at first you DO succeed, try not to look astonished!
----- Original Message -----
Sent: Friday, July 05, 2019 12:46 PM
Subject: [jaws-users] Blocked shut downs issue

If I have Jaws 2018, or Jaws 2019 load at login and after login, when I go
to shut down or restart, the operation is blocked and there is nothing I can
do other than power down.

I only had one version loading of course, but I tried with each separately.

If I use Narrator at login and after login, I can restart or shut down with
no issues what so ever.
Has anyone else experienced this, and if so, how was it resolved?
Thanks,


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is indistinguishable from magic." 
(Sent from the magical iPhone SE)
 

Mike B <mb69mach1@...>
 


Hi Richard
 
I have full administrator rights as well, but at 1 time I couldn't install Jaws updates.  Microsoft Accessibility had to make a permissions change and then I could update Jaws.  Below are the steps that were used for doing this.
 
Jaws Installation Error Message   
 
Installer Information dialog
The system cannot open the device or file specified.
 
The installer has encountered an unexpected error
installing this package. This may indicate a problem with
this package. The error code is 2755.
 
How to fix the above:
 
1. windows key + R
2. Type %temp%
3. hit enter
4. hit the backspace key once
5. In the folder list, open properties on the Temp folder
6. control tab to the Security tab.
7. Tab to the Edit button
8. hit enter
9. tab to the Add button.
10. In the edit field type Everyone
11. then select Check Names.
Everyone should then be underlined.
12. Check the box for Full control under the Allow column,
13. then click  OK a total of three times to close out of that window.
 this.

Take care.  Mike.  Sent from my iBarstool.  Go dodgers!
If at first you DO succeed, try not to look astonished!

----- Original Message -----
Sent: Friday, July 05, 2019 1:22 PM
Subject: Re: [jaws-users] Blocked shut downs issue

Well Mike, that is one thing it smells like, ... grin.
O if it was an easy fix where permissions are concerned, but unlikely as Microsoft assures me I have full administrative rights on my machine.
Later,

Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is indistinguishable from magic." 
(Sent from the magical iPhone SE)
 

On Jul 5, 2019, at 12:56 PM, Mike B <mb69mach1@...> wrote:

Hi Richard,
 
Off the top of my head and not having experienced this behavior personally, this kind of smells like a permissions issue between Jaws & Windows 10.  I don't know how this would be changed, but I don't think it's a very hard fix if this is the case.
Take care.  Mike.  Sent from my iBarstool.  Go dodgers!
If at first you DO succeed, try not to look astonished!
----- Original Message -----
Sent: Friday, July 05, 2019 12:46 PM
Subject: [jaws-users] Blocked shut downs issue

If I have Jaws 2018, or Jaws 2019 load at login and after login, when I go
to shut down or restart, the operation is blocked and there is nothing I can
do other than power down.

I only had one version loading of course, but I tried with each separately.

If I use Narrator at login and after login, I can restart or shut down with
no issues what so ever.
Has anyone else experienced this, and if so, how was it resolved?
Thanks,


Richard

Arthur C. Clarke's third law says: "Any sufficiently advanced technology is indistinguishable from magic." 
(Sent from the magical iPhone SE)